英国手机外卖平台户户送Deliveroo市场前景及投资研究报告-培训课件外文版2024.6美团饿了么

COMPANIES

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PRODUCTSDeliverooCHAPTER

01IndustryoverviewRevenueoftheonlinefooddeliverymarketworldwidefrom2017to2028,bysegment(intrillionU.S.dollars)Marketsizeoftheglobalonlinefooddeliverysector2017-2028,bysegmentMealdeliveryGrocerydelivery2.01.81.61.41.21.00.80.60.40.20.01.271.171.060.950.790.640.520.450.320.20.1720190.520.510.470.490.160.140.440.390.130.110.350.320.25201720182020202120222023202420252026202720283Description:ThemarketsizeoftheglobalonlinefooddeliverysectorwasestimatedatoveronetrillionU.S.dollarsin2023,ofwhich640billiondollarsweregeneratedinthegrocerydeliverysegment,and390billiondollarsinthemealdeliverysegment.By2028,theonlinefooddeliverymarketisforecasttogeneraterevenuesreaching1.8trillionU.S.dollars.ReadmoreNote(s):Worldwide;2017to2028;estimatesSource(s):DigitalMarketInsightsNumberofusersoftheonlinefooddeliverymarketworldwidefrom2018to2028,bysegment(inmillions)Numberofusersoftheonlinefooddeliverymarketworldwide2018-2028MealDeliveryGroceryDelivery3,0002,5002,0001,5001,0005002,523.282,103.032,450.781,983.912,378.281,864.792,276.351,722.292,128.691,932.621,388.451,717.971,2251,567.741,146.671,557.571,296.02894.16976.43650.66806.76547.380201820192020202120222023202420252026202720284Description:Thenumberofusersisforecasttoexperiencesignificantgrowthinallsegmentsin2028.Thetrendobservedfrom2018to2028remainsconsistentthroughouttheentireforecastperiod.Thereisacontinuousincreaseintheindicatoracrossallsegments.Notably,theMealDeliverysegmentachievesthehighestvalueof2.5billionusersat2028.ReadmoreNote(s):Worldwide;2018to2028Source(s):DigitalMarketInsightsFundingofleadingonlinefooddeliverycompaniesworldwideasofJanuary2023(inbillionU.S.dollars)Fundsraisedbyonlinefooddeliverycompaniesworldwide2023FundinginbillionU.S.dollars01234567891011DeliveryHeroGopuff9.93.4Swiggy2.92.9InstacartJustEatTakeawayZomato2.82.62.5DoorDashRappi2.3iFood2.1Getir1.8DeliverooGorillas1.71.3FlinkFoodWolt10.825Description:AsofJanuary2023,DeliveryHerohadraisedclosetotenbillionU.S.dollarsin21roundsofinvestments.Thatiswellaheadofotherplayersinthefooddeliverymarketacrosstheglobe,whethertheyareaggregatorsorpureplayers.TwoIndiancompaniesstandoutonthelist,SwiggyandZomato,raisingfundsamountingto3.6and2.6billiondollars,respectively.ReadmoreNote(s):Worldwide;asofJanuary2023Source(s):CrunchBaseRevenuesofselectedonlinefooddeliverycompaniesworldwidein2022(inbillionU.S.dollars)Revenuesofleadingonlinefooddeliveryoperatorsworldwide20221210.9109.2864206.585.962.4UberEatsDeliveryHeroDoorDashJustEatTDeliveroo6/statistics/1360183/revenue-leading-online-food-delivery-companies-worldwideIn2022,UberEatsgeneratedapproximately10.9billionU.S.dollarsinglobalrevenues,surpassingfooddeliverycompetitorsDeliveryHeroandDoorDash,whoseworldwiderevenuesamountedtoabout9.2billionand6.6billionU.S.dollars,respectively.ReadmoreNote(s):Worldwide;2022Source(s):Varioussources(Companydata)CHAPTER

02CompanyfinancialsAnnualrevenueofDeliverooworldwidefrom2018to2023(inmillionGBP)Deliveroorevenuesworldwide2018-20232,5002,0301,9752,0001,5001,0005001,7351,16377247602018201920202021202220238Description:Deliveroo'srevenuesreachedanall-timehighofjustovertwobillionBritishpoundsin2023,upfromthepreviousyear'sfigureof1.9billion.DeliverooisheadquarteredinLondon,UnitedKingdom,andisoneoftheleadingonlinefooddeliveryoperatorsglobally.ReadmoreNote(s):Worldwide;2018to2023Source(s):DeliverooGrossTransactionValue(GTV)ofDeliverooworldwidefrom2018to2023(inmillionGBP)GrossTransactionValueofDeliverooworldwide2018-20238,0007,0006,0005,0004,0003,0007,0626,8486,3053,9792,52220192,0001,00001,610201820202021202220239Description:In2023,BritishfooddeliverycompanyDeliverooreportedagrosstransactionvalue(GTV)ofapproximately7.06billionBritishpounds,upthreepercentfromthepreviousyear'sfigure.GTVreferstothetotalvaluepaidbyconsumers,withtheexceptionoftips.Overthetimeperiodconsidered,Deliveroo'sgrosstransactionvalueincreasedconsiderablyfrommerely1.6billionpoundsrecordedin2018.

ReadmoreNote(s):Worldwide;2018to2023Source(s):DeliverooGrossprofitofDeliverooworldwidefrom2018to2023(inmillionGBP)GrossprofitofDeliverooworldwidefrom2018-202380072670064360050040030020010004953481899120182019202020212022202310Description:In2023,BritishfooddeliverycompanyDeliverooreportedaglobalgrossprofitof726millionBritishpounds,upfromthepreviousyear'stotalof643million.ThegrossprofitofDeliveroohassteadilyincreasedyear-over-yearsince2018.

ReadmoreNote(s):Worldwide;2018to2023Source(s):DeliverooMarketingandoverheadsofDeliverooworldwidefrom2020to2023(inmillionGBP)MarketingandoverheadsofDeliverooworldwidein2020-2023800700600500688.2641595.14003002001000358.5202020212022202311Description:In2023,BritishonlinefooddeliverycompanyDeliveroo'smarketingandoverheadcostswerereportedtobeapproximately641millionBritishpounds.Thisfiguresmarksadecreasecomparedtothepreviousyear'smarketingexpenseof688millionBritishpounds.ReadmoreNote(s):Worldwide;2020and2023Source(s):DeliverooOperatinglossofDeliverooworldwidefrom2020to2023(inmillionGBP)Deliveroooperatinglossworldwide2020-20230-31.8-50-100-150-200-250-300-350-208.82020-290.12021-294.12022202312Description:In2023,Deliverooexperiencedasignificantimprovementinitsnetresult,withitsglobaloperatinglossreachingapproximately32millionBritishpounds,amarkeddecreasefromthepreviousyear'sreportednetlossof294millionpounds.

ReadmoreNote(s):Worldwide;2020to2023Source(s):DeliverooCHAPTER

03RegionalcomparisonsAnnualrevenueofDeliverooworldwidefrom2020to2023,byregion(inmillionGBP)AnnualrevenueofDeliveroo2020-2023,byregion20202021202220231,4001,2091,2001,119.4980.71,0008006004002000855.3843.7821599591.8UKandIrelandInternational14Description:Deliveroo'sUKandIrelandsegmentgeneratedover1.2billionBritishpoundsinrevenuesin2023,doublethefiguregeneratedinthismarketin2020.Deliveroo'sinternationalsaleshavealsogrownduringthisperiod,increasingfromaround591millionpoundsin2020tosome821millionpoundsin2023.Deliveroo'sInternationalsegmentcompriseseightmarketsacrossEurope,theMiddleEast,andAsia.

ReadmoreNote(s):Worldwide;2020to2023Source(s):DeliverooGrossTransactionValue(GTV)ofDeliveroofrom2020to2023,byregion(inmillionBritishpounds)GrossTransactionValue(GTV)ofDeliveroo2020-2023,byregionUK&IrelandInternational4,5004,1813,8884,0003,5703,5003,0002,5003,0612,9602,8812,0911,8882,0001,5001,0005000202020212022202315Description:TheGrossTransactionValue(GTV)ofDeliverooreachedsevenbillionBritishpoundsin2023,almostdoublethefigurereportedin2020.Accordingtothelatestfinancialrelease,theUnitedKingdomandIrelandrepresentedthecoremarketsforthedeliverygroup,astheirGTVamountedtoapproximately4.2billionBritishpoundsin2023.ReadmoreNote(s):Worldwide;2020to2023Source(s):DeliverooGrossprofitofDeliverooworldwidefrom2020to2023,byregion(inmillionGBP)GrossprofitofDeliveroo2020-2023,byregionUKandIrelandInternational800700600500400300268.9237.7167130.5457.520232001000405.52022330.32021217.2202016/statistics/1337108/gross-profit-of-deliveroo-by-region-worldwideIn2023,BritishfooddeliverycompanyDeliverooreportedagrossprofitof457.5millionBritishpoundsintheUnitedKingdomandIreland.Meanwhile,Deliveroo'sgrossprofitininternationalmarketsamountedtosome269millionBritishpounds.

ReadmoreNote(s):Worldwide;2020to2023Source(s):DeliverooMarketingandoverheadsofDeliverooworldwidefrom2020to2023,byregion(inmillionGBP)MarketingandoverheadsofDeliveroo2020-2023,byregionUKandIrelandInternational500450400350300250189.5192.818920015010050123.6247.62022239.22021204.92023136.72020017Description:In2023,BritishfooddeliverycompanyDeliverooreportedmarketingandoverheadcostsamountingto205millionBritishpoundsintheUKandIreland.Meanwhile,Deliveroo'smarketingexpensesininternationalmarketsamountedtosome189millionBritishpounds.ReadmoreNote(s):Worldwide,Ireland,UnitedKingdom;2020to2023Source(s):DeliverooAveragenumberofmonthlyactiveconsumersofDeliverooworldwidefromQ12020toQ42023,byregion(inmillions)NumberofmonthlyactiveconsumersofDeliveroo2020-2023,byregionUKandIrelandInternational4.54.03.53.02.52.01.5Q12020

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Q4202318/statistics/1337122/monthly-active-consumers-deliveroo-by-region-worldwideDuringthefourthquarterof2023,BritishfooddeliverycompanyDeliverooreportedapproximatelyfourmillionaveragemonthlyactiveconsumersintheUKandIreland.Meanwhile,thisfigurestoodat3.3millioninthecompany'sinternationalmarkets.ReadmoreNote(s):Worldwide;Q12020toQ42023Source(s):DeliverooCHAPTER

04ConsumersTotalnumberofDeliverooordersworldwidefrom2018to2023(inmillions)TotalnumberofDeliverooordersworldwide2018-20233503002502002992902841741501191007250020182019202020212022202320Description:In2023,BritishonlinefooddeliverycompanyDeliverooreported290millionordersmadeonitsplatformworldwide,slightlyunderthepreviousyear'stotalof299million.Despitethedecreaseinnumberoforders,Deliveroo'sgrosstransactionvalueincreasedslightly,reachingjustoversevenbillionBritishpoundsin2023.ReadmoreNote(s):Worldwide;2018to2023Source(s):DeliverooAveragenumberofmonthlyactiveconsumersofDeliverooworldwidefrom2018to2023(inmillions)NumberofmonthlyactiveconsumersofDeliverooworldwide2018-2023876547.47.174.63.1322.11020182019202020212022202321Description:In2023,BritishfooddeliverycompanyDeliverooreportedanaveragenumberofmonthlyactiveconsumerstotaling7.1millionglobally,downfromthepreviousyear'stotalof7.4million.Inaddition,Deliverooexperiencedaslightdeclineintotalordersplacedonitsmarketplaces,reaching290millionordersgloballyin2023.ReadmoreNote(s):Worldwide;2018to2023Source(s):DeliverooAveragemonthlyorderfrequencyofDeliverooconsumersworldwidefrom2018to2023AveragemonthlyorderfrequencyofDeliverooconsumersworldwide2018-20234.03.53.43.43.43.233.02.52.01.51.00.50.02.720182019202020212022202322Description:Deliveroo'saveragemonthlyorderfrequency,whichistheaveragenumberofordersplacedbyactiveconsumersinamonth,hasincreasedyear-over-yearsince2018.In2023,theBritishonlinefooddeliverycompanyreportedanaveragemonthlyorderfrequencyof3.4timespermonth.ReadmoreNote(s):Worldwide;2018to2023Source(s):DeliverooOnlinefooddeliverybookingsbybrandintheUKasofDecember2023OnlinefooddeliverybookingsbybrandintheUK2023Shareofrespondents0%10%20%30%40%50%60%70%67%JUSTEATDeliverooUberEatsDomino'sPizzaHut52%48%38%23%Nando's15%15%PapaJohn'sPizzaFoodhub11%FEAST6%5%BigFoodieOneDeliveryOther5%5%23Description:In2023,asurveyconductedamongUKconsumersaboutonlinefooddeliverybookingsbybrandfoundthat67percentofrespondentshadusedJUSTEATinthepast12monthstoorderfood.Deliverootooksecondplace,with52percentofthosesurveyedusingthefooddeliveryplatform.Theseresultsarebasedonarepresentativeonlinesurveyconductedin2023among1,616consumersintheUK.

ReadmoreNote(s):UnitedKingdom;JanuarytoDecember2023;1616respondents;18-64years;respondentswhoorderedrestaurantandfooddeliveryonline(Marketing&socialmedia,Services&eServices)Source(s):ConsumerInsightsOnlinefooddeliverybookingsbybrandinFranceasofDecember2023OnlinefooddeliverybookingsbybrandinFrance2023Shareofrespondents0%10%20%30%40%50%60%70%80%UberEatsDeliveroo73%49%JUSTEAT32%Domino's28%PizzaHut21%Frichti8%SpeedBurgerThefork.frFoodChériClass'crouteGlovo6%6%5%4%4%3%2%LivraisonResto.frAlloHector24Description:In2023,asurveyconductedamongFrenchconsumersaboutonlinefooddeliverybookingsbybrandfoundthat73percentofrespondentshadusedUberEatsinthepast12monthstoorderfood.Deliverootooksecondplace,with49percentofthosesurveyedusingthefooddeliveryplatform.Theseresultsarebasedonarepresentativeonlinesurveyconductedin2023among528consumersinFrance.

ReadmoreNote(s):France;JanuarytoDecember2023;528respondents;18-64years;respondentswhoorderedrestaurantandfooddeliveryonline(Marketing&socialmedia,Services&eServices)Source(s):ConsumerInsightsOnlinefooddeliverybookingsbybrandinItalyasofDecember2023OnlinefooddeliverybookingsbybrandinItaly2023Shareofrespondents0%10%20%30%40%50%60%70%70%JUSTEATDeliverooGlovo57%51%UberEatsZushi15%4%3%CosaportoFoodracersFoodys3%3%3%MyMenuCosaordinoTake2meOther2%1%6%25Description:In2023,asurveyconductedamongItalianconsumersaboutonlinefooddeliverybookingsbybrandfoundthat70percentofrespondentshadusedJUSTEATinthepast12monthstoorderfood.Deliverootooksecondplace,with57percentofthosesurveyedusingthefooddeliveryplatform.Theseresultsarebasedonarepresentativeonlinesurveyconductedin2023among691consumersinItaly.

ReadmoreNote(s):Italy;JanuarytoDecember2023;691respondents;18-64years;respondentswhoorderedrestaurantandfooddeliveryonline(Marketing&socialmedia,Services&eServices)Source(s):ConsumerInsightsMostusedappsforfooddeliveryordersinHongKongasofApril2023MostusedfooddeliveryappsinHongKong2023Shareofrespondents0%10%20%18%30%40%50%60%70%80%FoodPandaDeliveroo72%50%FooddeliveryappsOpenrice8%UberEats5%Klook1%1%1%OthersEatojoy26Description:AccordingtoasurveyconductedbyRakutenInsightinApril2023,around72percentofrespondentsfromHongKongstatedthatFoodPandawasthefooddeliveryapptheyusedthemost.DeliveroowasanotherprominentplayerinHongKong'sfooddeliveryappmarket.ReadmoreNote(s):HongKong;April13to30,2023;2,835fooddeliveryappusers;16yearsandolder;among1,782femaleand1,053malerespondentsSource(s):RakutenInsightMostusedappforfooddeliveryordersinSingaporeasofApril2023MostusedfooddeliveryappsSingapore2023Shareofrespondents0%10%20%30%40%50%60%70%80%90%GrabFoodFoodPanda84%54%Deliveroo9%FastfooddeliveryappsWhyQ6%1%1%Others27Description:AccordingtoasurveyconductedbyRakutenInsight,84percentofSingaporeanrespondentsstatedthatGrabFoodwasthefooddeliveryapptheyusedthemost.TheapplicationwasdevelopedbytheSingaporeanstartupGrab,thefirstdecacorncompanyinthecountry.ReadmoreNote(s):Singapore;April13to30,2023;5,856respondents;16yearsandolderSource(s):RakutenInsightCHAPTER

05TrafficMonthlyappdownloadsofDeliverooworldwidefromJanuary2020toMarch2024(inthousands)Deliveroo:monthlyappdownloadsworldwide2020-20241,5001,4001,3001,2001,1001,00090080070060029Description:InMarch2024,Deliveroo'smobileapplicationgarneredaround795.6thousanddownloadsglobally.TheLondon-basedonlinefooddeliverycompany'smobiletrafficpeakedinMarch2021,whenitsmobileapplicationwasdownloadedapproximately1.42milliontimesworldwide.ReadmoreNote(s):Worldwide;January2020toMarch2024;freeappdownloadsfromallappstoresSource(s):AppMagicAnnualappdownloadsofDeliverooworldwidefrom2018to2023(inmillions)Deliveroo:annualappdownloadsworldwide2018-2023161414.0412.911210.7710.451089.16.24642020182019202020212022202330Description:In2023,Deliveroo'smobileapplicationwasdownloadedoverninemilliontimesglobally.Duringtheperiodunderconsideration,theonlinefooddeliverycompany'sappdownloadsmorethandoubledbetween2018and2021,goingfromapproximatelysixmilliondownloadstojustover14millionappdownloads.ReadmoreNote(s):Worldwide;2018to2023;freeappdownloadsfromallappstoresSource(s):AppMagicTopcountriesforDeliverooappdownloadsinJanuary2024(inthousands)DeliverooappdownloadsinJanuary2024,bycountryNumberofdownloadsinthousands020406080100120140160180200220UnitedKingdomItaly194.17151.91France123.19UnitedStatesUnitedArabEmiratesBelgium41.5533.5215.0214.79HongKong31Description:InJanuary2024,Deliveroo'smobileapplicationhadthemostdownloadsinitshomecountry,theUnitedKingdom,atapproximately194thousanddownloadsthatmonth.ItalyandFrancefollowed,garneringaround152and123thousanddownloads,respectively.ReadmoreNote(s):Worldwide;January2024;freeappdownloadsfromallappstoresSource(s):AppMagicNumberofdownloadsofleadingfooddeliveryandtakeoutappsintheUnitedKingdom(UK)in2023(in1,000s)MainfooddeliveryappsintheUK2023,bydownloadsNumberofdownloadsinthousands4,000

6,00002,0008,00010,00012,00014,000TescoGroceriesforiPhoneJustEat-FoodDeliveryDeliveroo:FoodDeliveryAppUberEats:FoodDeliverySainsbury'sGroceries12,647.72,365.692,339.262,333.491,030.82896.3843.41410.66HelloFresh:MealKitDeliverymyODEONGoustoGopuff—Alcohol&FoodDeliveryGlovo:FoodDeliveryandMoreGAIL'sBakery409.48396.26395.67392.48getir:groceriesinminutesWoltDelivery:FoodandmoreDoorDash-FoodDeliveryfoodpandalocalfooddelivery238.47237.64221.2332Description:Withovertwelvemilliondownloads,TescoGrocerieswasbyfarthemostpopularfooddeliveryappintheUnitedKingdomin2023.ThesecondplacewenttoJustEat,whichrecordedabout2.4milliondownloadsthatyear.Deliveroofollowedthird,withover2.3milliondownloads.ReadmoreNote(s):UnitedKingdom;2023Source(s):AppMagicNumberofdownloadsofleadingfooddeliverya