职通商务英语(第二版)综合教程2 Unit1-2

职通商务英语(第二版)综合教程2Unit1-2by文库LJ佬2024-05-22CONTENTSIntroductiontoBusinessEnglishWritingEmailsforBusinessTelephoneSkillsandEtiquetteBusinessMeetingsandPresentationsCross-culturalCommunicationBusinessEnglishforSocializing01IntroductiontoBusinessEnglishIntroductiontoBusinessEnglishUnitOverview:

GettingStartedwithBusinessEnglish.VocabularyPractice:

Unit1-2UnitOverviewImportanceofBusinessEnglish:

UnderstandingthesignificanceofBusinessEnglishintheprofessionalworld.KeyVocabulary:

Exploringessentialbusiness-relatedtermsandphrases.BusinessCommunicationSkills:

Developingeffectivecommunicationskillsforbusinesssettings.CulturalAwareness:

Understandingtheroleofcultureinbusinessinteractions.ProfessionalEtiquette:

Learningaboutproperetiquetteinabusinessenvironment.VocabularyPracticeVocabularyPracticeWordDefinitionExampleSentenceNegotiationDiscussionaimedatreachinganagreementEffectivenegotiationskillsarecrucialinbusiness.PresentationAspeechortalkinwhichanewproductorideaisintroducedShewillgiveapresentationonmarkettrendstomorrow.02WritingEmailsforBusinessUnitOverview:

MasteringtheArtofWritingProfessionalEmails.PracticeExercise:

WritingaBusinessEmailUnitOverviewUnitOverviewEmailStructure:

Understandingtheproperformatforbusinessemails.Formalvs.InformalTone:

Differentiatingbetweenformalandinformallanguageinemails.EmailEtiquette:

Guidelinesforwritingpoliteandeffectivebusinessemails.RespondingtoEmails:

Tipsforrespondingtodifferenttypesofbusinessemails.CommonEmailMistakes:

Avoidingcommonerrorsinbusinessemailcommunication.PracticeExerciseComposeaformalemailtoapotentialclientintroducingyourcompanyanditsservices.Focusonclarityandprofessionalisminyourcommunication.03TelephoneSkillsandEtiquetteTelephoneSkillsandEtiquetteUnitOverviewEnhancingTelephoneCommunicationSkills.Role-playActivityTelephoneConversationSimulationAnsweringCallsProfessionally:

Techniquesforansweringbusinesscallspolitelyandeffectively.TakingMessages:

Properproceduresfortakingandrelayingmessagesinabusinesssetting.ActiveListening:

Importanceofactivelisteningduringphoneconversations.DealingwithDifficultCalls:

Strategiesforhandlingchallengingphonecallsprofessionally.TelephoneEtiquette:

Etiquetteguidelinesfortelephoneconversationsinabusinesscontext.Role-playActivityEngageinarole-playactivitywhereyousimulateabusinessphonecallscenario.Practiceusingpropertelephoneetiquetteandcommunicationskills.04BusinessMeetingsandPresentationsBusinessMeetingsandPresentationsInteractiveWorkshopEffectiveStrategiesforBusinessMeetingsandPresentations.UnitOverviewPresentationSkillsTrainingUnitOverviewMeetingPreparation:

Stepstoprepareforsuccessfulbusinessmeetings.PresentationSkills:

Techniquesfordeliveringengagingandinformativebusinesspresentations.EngagingtheAudience:

Strategiesforcapturingandmaintainingaudienceinterestduringpresentations.HandlingQ&ASessions:

Tipsforeffectivelymanagingquestionsandanswersinabusinesssetting.VirtualMeetings:

Bestpracticesforconductingvirtualmeetingsinaglobalbusinessenvironment.InteractiveWorkshopParticipateinaninteractiveworkshopfocusedonimprovingyourpresentationskills.Receivefeedbackandtipsforenhancingyourdeliverystyle.05Cross-culturalCommunicationCross-culturalCommunicationUnitOverview:

NavigatingCulturalDifferencesinBusinessCommunication.CaseStudy:

CulturalMisunderstandinginBusinessUnitOverviewCulturalAwareness:

Understandingculturalnuancesandtheirimpactonbusinessinteractions.CommunicationStyles:

Recognizingdifferentcommunicationstylesacrosscultures.AdaptingtoDiversity:

Strategiesforadaptingcommunicationtodiverseculturalsettings.BuildingRelationships:

Importanceofbuildingcross-culturalrelationshipsinbusiness.ResolvingCulturalConflicts:

Techniquesforresolvingconflictsarisingfromculturalmisunderstandings.CaseStudyAnalyzeacasestudyinvolvingaculturalmisunderstandinginabusinesscontext.Identifytherootcausesandproposesolutionsforeffectivecross-culturalcommunication.06BusinessEnglishforSocializingBusinessEnglishforSocializingUnitOverview:

UsingEnglishinSocialBusinessSettings.Role-playingExercise:

NetworkingEventSimulationNetworkingSkills:

Strategiesfornetworkingandbuildingprofessionalrelationships.SmallTalk:

Masteringtheartofengaginginsmalltalkduringbusinessevents.DiningEtiquette:

Understandingproperdiningetiquetteinabusinesssetting.SocialMediaEtiquette:

Guidelinesforusingsocialmediaprofessionallyinabusinesscontext.EventAttendance:

Tipsforattendingande