酒店英语（山东联盟） 知到智慧树网课答案

实用酒店英语（山东联盟）-知到答案、智慧树答案第一章单元测试1、问题：Hereisthekey（）Room908andyourroomcards.Pleasetakecareofthem.选项：A:forB:ofC:inD:to答案:【to】2、问题：ABritishsuite（）May26thtoMay29th.AmIcorrect,Mr.Bellow?选项：A:toB:onC:fromD:with答案:【from】3、问题：The（）roomisaroomwithonelargebedfortwopersons.选项：A:doubleB:twinC:suiteD:single答案:【double】4、问题：（）the28th,sir?选项：A:ofB:forC:withD:to答案:【with】5、问题：（）thebaggageforyou.选项：A:carryB:takeC:bringD:takeaway答案:【carry】6、问题：Pleasetakethiselevatortotheninthfloor.The（）willmeetyouthere.选项：A:chambermaidB:waiterC:housemanD:floorattendant答案:【floorattendant】7、问题：MayI（）yourname,sir?选项：A:haveB:takeC:hadD:get答案:【have】8、问题：（）thesecondturningontheleftandthenaskagain.选项：A:StepC:Leave答案:【】9、问题：Pleasehold（）andI’llhaveacheck.选项：A:inB:onC:withD:up答案:【on】10、问题：Sorrytohavekeptyou（）选项：A:waitingB:towaitC:waitedD:wait答案:【waiting】11、问题：Weneednottoreservearoominadvancewhenwehaveatripinthebusyseasons.选项：A:对B:错答案:【错】12、问题：TheFrontOfficestaffshouldhaveaneatandsmartappearance.选项：A:错B:对答案:【对】13、问题：Ano-showguestisaguestwhomadeareservationbutdidn′tcometoourhotel.选项：A:对B:错答案:【对】14、问题：Weusuallygreettheguestsbeforedoingserviceforthem.选项：A:错B:对答案:【对】15、问题：AknowledgeoflanguagesisnotnecessarytotheFrontOfficestaff.选项：A:对B:错答案:【对】16、问题：Acollectcallshouldbepaidbyonewhomakesthecall.选项：A:错B:对答案:【错】17、问题：Theguest’sextensionnumberisconfidentialinhotel.选项：A:对B:错答案:【对】18、问题：Itwillnotleaveagoodimpressioniftheoperatorisnotwelltrainedandpolite.选项：A:错B:对答案:【对】19、问题：选项：A:错B:对答案:【对】20、问题：TheguestscannotusetheAmericanExpressCardinChina'shotels.选项：A:对B:错答案:【错】第二章单元测试1、问题：Thefloorattendantstepsforward（）theguests.选项：A:welcomingB:towelcomingC:welcomeD:towelcome答案:【towelcome】2、问题：（）thisroom?选项：A:likeofB:likeC:thinkD:thinkof答案:【like】3、问题：（）anapafterlunch.选项：A:takeB:haveC:makeD:wake答案:【take】4、问题：（）request.选项：A:inB:withC:onD:about答案:【on】5、问题：Pardon,madam.I’mafraidIdidn't（）you.选项：A:listenB:followC:catchD:know答案:【follow】6、问题：（）suchacase,thehotelshouldcertainlypayforit.选项：A:OnB:AboutC:InD:At答案:【In】7、问题：（）50%moreforexpressservice,butitonlytakes3hours.选项：A:payC:haveD:cost答案:【】8、问题：Itisvery（）ofyoutowakemeupontime.选项：A:considerB:considerableC:considerateD:considerating答案:【considerate】9、问题：Theroom（）isthesameasthatofRoom908.选项：A:ratioC:priceD:rate答案:【rate】10、问题：Thisroomisveryquiet.IhopeIwillhavea（）sleepthisevening.选项：A:noiseB:voiceC:soundD:noisy答案:【sound】11、问题：Hotelguestscankeephisvisitorsovernightifthereisavacantbedinhisroom.选项：A:对B:错答案:【错】12、问题：选项：A:对B:错答案:【对】13、问题：Theroomattendantshouldchangelinenswhenmakinguptheroomfortheguests.选项：A:错B:对答案:【对】14、问题：Theroomattendantshouldreplacethetoiletneedswhencleaningtheguestroom.选项：A:错B:对答案:【对】15、问题：Acheck-outroomiswheretheguestsarechecked.选项：A:对B:错答案:【错】16、问题：Expresslaundryservicechargesmore.选项：A:错B:对答案:【对】17、问题：Thehotelisnotresponsibleforanydamageinlaundry.选项：A:对B:错答案:【错】18、问题：Lookingafterthebabyfortheguestispartofhousekeepingwork.选项：A:对B:错答案:【对】19、问题：Itisimportantthatcomplaintsshouldbefollowedup.选项：A:错B:对答案:【对】20、问题：Theroomattendantofthehotelshouldknowhowtovacuumthecarpet.选项：A:对B:错答案:【对】第三章单元测试1、问题：（）thereisn’tanyvacanttablesthen?选项：A:WhatifB:HowC:IfD:Whether答案:【Whatif】2、问题：（）thelastordersat10:30.选项：A:haveB:tookC:takeD:make答案:【take】3、问题：（）.选项：A:NevermindB:IamalwaysatyourserviceC:That′sallrightD:Itdoesn′tmatter答案:【Iamalwaysatyourservice】4、问题：Ihave（）atableforthiseveningbythephone.选项：A:reservingB:reservedC:bookingD:book答案:【reserved】5、问题：Excuseme,sir.Haveyouanythingin（）astowhattoorder?选项：A:mindB:mouthC:headD:heart答案:【mind】6、问题：ItismyfirsttimetoChinaandIhaveno（）aboutChinesefood.选项：A:knowledgesB:knowledgeC:ideaD:ideas答案:【idea】7、问题：MayI（）ittoyounow?选项：A:servesB:serveC:servingD:served答案:【serve】8、问题：Idoapologize（）givingyouthewrongdish.选项：A:forB:aboutC:onD:to答案:【for】9、问题：（）theAmericanbreakfast,sir?选项：A:besideB:exceptC:besidesD:exceptthat答案:【besides】10、问题：（）.选项：A:sparklingwineB:distilledwineC:ricewineD:liquors答案:【ricewine】11、问题：Tablereservationisonepartofrestaurantservice.选项：A:错B:对答案:【对】12、问题：Whenarestaurantisfull,thecaptainwaiterusuallyasksthegueststowaitinthewaitingroom.选项：A:错B:对答案:【对】13、问题：Wheneveraguestasksforsomethingyoushouldpromisetoprovideitrightaway.选项：A:错B:对答案:【错】14、问题：Dealingwithcomplaintsisaneasyjobforthewaitersandwaitressinarestaurant.选项：A:对B:错答案:【错】15、问题：Tosettleguest'scomplaints,youneedtolistenfirst.选项：A:对B:错答案:【对】16、问题：Guestsshouldnotsmokeinthenon-smokingarea.选项：A:对B:错答案:【对】17、问题：Whenawaiterdeliversbreakfasttotheguest′sroom,heshouldringt