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INDUSTRIES
&
MARKETSFixed
Voice:
market
data&
analysisMarket
InsightsreportOctober2023MARKET
INSIGHTSThis
report
is
part
ofour
Market
Insights
productGainabetterunderstandingofmarketsacross190+
geographicalentities
–
onaglobal,
regional,country,
and/orstatelevel.
Accessourdatavia
webinterface,download(XLS,
PDF,PPT),or
reports.Benefitfromour48-hourcustomerservice
guarantee.•
10
sectors:
advertising&media,consumers,countries,digital
sector,finance,health,
industrialsector,mobility,andtechnology•
1,000+
markets,
e.g.,
FinTech,Food,or
Robotics•
KPIs,
e.g.,
revenue,marketshares,prices,andvolume•
Features:Compare
countries®ions,
change
currencies,
selectvisualizations,
and/or
customize
downloads•
Usecases:
sales
planning,
investment
decision
support,resourceallocation,andportfolio
management10sectors190+geographicalentities1,000+markets400+reportsFind
out
more
on:https://www.Goto
Market
Insightscom/outlook/2MARKET
INSIGHTSMarket
Insights
–
market
data,forecasts,
and
qualitative
insightsThe
Fixed
Voicemarket
ispartof
the
CommunicationServicesmarket.10sectors190+geographicalentities1,000+markets400+reportsGoto
CommunicationFind
out
more
on:Communication
ServicesServices
market3Table
of
ContentsOverviewAppendixSummary678Product
OverviewAuthor2122MarketDefinitionKeyTakeawaysMarket
NumbersRevenue10131619AverageSpendper
CapitaTelephoneSubscriptionsCompanyrevenues4CHAPTER
1OverviewFixed
Voice
is
a
declining
marketand
faceschallenges
from
mobile
and
internet-based
alternativesOverview:
SummarySummaryTheFixed
Voice
market
hasexperienced
notablechangesinrecent
yearsduetotheemergence
of
new
communication
technologies
and
shiftingconsumerpreferences.
Whilethefixedvoice
market
hasfaced
challenges
with
therise
ofmobile
andinternet-based
communication,
itstillretains
significanceincertainsectors
and
regions.with
legacy
systems.
Moreover,
fixed
voice
services
are
stillwidely
used
inruralareas
or
regions
with
limited
mobile
coverage,
where
landlineconnections
remaintheprimary
communication
option.Onenotabletrend
inthe
Fixed
Voice
market
istheintegration
of
voice
serviceswith
other
communication
channels.
Asbusinesses
increasingly
adoptunifiedcommunications
and
collaboration
solutions,voice
services
arebecoming
partofabroader
ecosystem
thatincludesinstantmessaging,video
conferencing,
andteamcollaboration
tools.
Thisintegration
enables
seamless
communication
andenhances
productivitybyoffering
multiplechannels
forinteraction.Thecurrent
situationintheFixed
Voice
market
is
characterized
byadecline
intraditionallandlinesubscriptions.
Many
consumers
haveshiftedtowards
mobilephoneservices
or
Voice
over
Internet
Protocol
(VoIP)
solutions,which
offergreater
flexibility,mobility,and
cost
savings.
Mobile
phones,
with
theirconvenience
and
extensive
coverage,
havebecome
theprimary
means
ofvoicecommunication
forindividuals.However,
despitethisdecline,
theFixed
Voice
market
continuesto
playacrucialrole
inspecific
contexts.
For
instance,in
businesses
and
enterprises,
fixedvoiceservices
are
often
preferred
duetotheirreliability,call
quality,
andcompatibility6Sources:Market
Insights
2023Fixed
Voice
is
an
important
part
of
the
Communication
Services
marketOverview:
Market
DefinitionMarket
definitionDefinition:directly
or
throughdistributionchannels
(manufacturer
prices,excluding
VAT).Reported
market
revenues
includeconsumer
spending(B2C)
andbusinessspending(B2B).
Detailed
definitionsof
each
market
canbefoundon
thecorresponding
market
pages.
Key
players
inthemarket
includeAT&T,ChinaTelecom,
Deutsche
Telekom,
andVodafone
Group.TheFixed
Voice
market
includestraditional
landlinetelephone
services
forindividualsand
businesses.
Theseservices
aredelivered
throughphysicalphonelinesor
wired
connections,
allowing
users
tomakevoice
callswithin
aspecificgeographic
area.
Whilemobile
phones
havebecome
increasingly
popular,fixedvoice
services
arestillused
forreliable
and
stablecommunication,
particularly
inhomes
andoffices
where
consistent
voice
connections
are
essential.
It'safoundationalpartof
thecommunication
infrastructure,often
bundledwith
otherservices
like
internet
access
andtelevision.Formore
information
on
the
datadisplayed,please
usetheinfobuttonrightnexttotheboxes.Additionalinformation:TheFixed
Voice
market
comprises
revenues,
revenue
change,andaverage
spendpercapita,aswell
asalistof
the
key
players
inthemarket
andtheirconsolidatedrevenues.
Market
values
represent
revenues
paidbyendconsumers
andenterprises
forcarrier
services
directly
to
telecommunications
providers,
either7Sources:Market
Insights
2023Fixed
Voice
accounted
for10.39%
of
the
Communication
Services
marketrevenue
in
2022Overview:
Key
Takeaways
and
inscope
/outof
scopeKeyTakeawaysInscopeOutof
scopeRevenue
intheFixed
Voice
market
isprojected
to
reach
US$140.9bn
in2023.Thismarket
includes:Thismarket
excludes:Revenue
isexpected
toshow
anannualgrowth
rate(CAGR2023-2028)
of
-2.74%,resultinginamarket
volume
of
US$122.6bn
by2028.•Traditionalanalog
telephonenetworks,
suchas
traditionallandlinephoneservices
fromAT&TandVerizon•Voice
hardware
products,suchastelephones
andsmartphonesInglobalcomparison,
most
revenue
will
begenerated
intheUnitedStates(US$54,410m
in2023).•Fixed
data
services,
suchasAT&TDSL•Voice
services
usingVoice-over-IP(VoIP),suchas
Microsoft
Teams
andZoom
Phone•Mobile
voice
services,
suchasVoLTE8Sources:Market
Insights
2023CHAPTER
2Market
NumbersFixed
Voice
revenues
are
estimated
to
decrease
at
a
CAGR(1)
of
-3.6%
from
2016to
2028Market
Size:
GlobalRevenue
forecast
inbillionUS$191.07181.39-3.6%(1)169.78161.31153.28148.53145.40140.92136.69132.76129.12125.74122.59201620172018201920202021202220232024202520262027202810
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023With
revenue
of
US$
81.7
billion,
Americas
is
the
biggest
market
among
selectedregions
in
2022Market
Size:
Regional
Comparison
(1/2)Revenue
forecast
inbillionUS$-2.9%(1)81.7168.38-2.6%(1)45.3438.73-3.1%(1)-1.5%(1)-3.3%(1)13.4911.1420283.723.401.140.93202220282022202820222028202220222028EuropeAfricaAmericasAsiaAustralia&Oceania11
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023With
revenue
of
US$
56.5
billion,
the
United
States
is
the
biggest
market
amongselected
countries
in
2022Market
Size:
Regional
Comparison
(2/2)Revenue
forecast
inbillionUS$-3.3%(1)56.5246.17-2.1%(1)-1.4%(1)-2.9%(1)-4.6%(1)10.799.508.137.456.585.503.872.922022202820222028202220282022202820222028ChinaUnited
StatesUnited
KingdomGermanyFrance12
Notes:Sources:(1)
CAGR:
Compound
Annual
GrowthRateMarket
Insights
2023Fixed
Voice
average
spend
per
capita
are
estimated
to
decreasefrom2016
to2028Market
Size:
GlobalAveragespend
percapita
forecast
inUS$3026.5224.9025201510523.0621.6920.4219.6319.0718.3417.6416.9916.4015.8415.330201620172018201920202021202220232024202520262027202813Sources:Market
Insights
2023Americas
has
the
biggest
market
in
Fixed
Voice
average
spend
per
capita
in2028Market
Size:
Regional
Comparison
(1/2)Averagespend
percapita
forecast
inUS$120
112.56107.8799.9361.3095.3056.7210080604020088.4754.9983.9254.3481.3753.6778.2052.3075.2550.8872.5449.5370.4835.9370.0448.2767.7447.0865.9465.6245.9632.793.7830.093.5227.943.3027.623.1226.773.1926.773.0125.532.8824.362.772.752024Americas23.292.6722.312.5721.422.4820.602.404.443.413.533.473.293.093.103.002.872.652.562.482.402016201720182019202020212022Australia&OceaniaEurope20232025202620272028AfricaAsia14Sources:Market
Insights
2023With
average
spend
per
capita
of
US$
167.1,
the
United
States
is
the
biggestmarket
among
selected
countries
in
2022Market
Size:
Regional
Comparison
(2/2)Averagespend
percapita
forecast
inUS$243.4625020015010050232.04190.37211.01182.17200.63152.11200.19176.08185.86168.09173.62162.25167.07159.80125.80160.04156.10153.52152.39148.72145.7987.94145.09140.1179.89141.54138.04132.38135.36129.71147.54128.05123.63142.05137.01121.5574.06119.56117.64113.99115.7967.9786.4879.6478.9576.4473.3871.8669.8466.2664.254.263.102.962.762.912.852.702.562.442.332.222.132.0402016201720182019202020212022202320242025202620272028ChinaGermanyFranceUnited
KingdomUnitedStates15Sources:Market
Insights
2023The
number
of
telephone
subscriptions
are
estimated
to
decrease
from2016
to2028Market
Size:
GlobalTelephone
subscriptionsforecast
inmillion989.98968.951,0009008007006005004003002001000939.93910.61886.74886.91878.48876.53865.85855.77846.40837.73829.69201620172018201920202021202220232024202520262027202816Included
are
the
number
ofanalog
fixed
telephone
lines,
voice-over-IP
(VoIP)
subscriptions,
fixed
wireless
localloop
(WLL)subscriptions,
ISDNvoice-channel
equivalents,
and
fixed
public
payphones.Market
Insights
2023Sources:Asia
has
the
biggest
market
in
telephone
subscriptions
in
2028Market
Size:
Regional
Comparison
(1/2)Telephone
subscriptionsforecast
inmillion437.19281.47429.31450400350300250418.49412.58403.35247.25405.71400.87399.38392.86241.97386.35239.11379.94236.52373.65234.19367.50232.06275.51229.35266.67220.97256.85209.70250.00203.34247.98199.7027.51245.10197.6128.49200
237.58195.7326.68195.6629.52194.0030.57192.6731.62191.6632.66190.9333.6915010050
23.2810.4724.3024.3124.1025.8810.4820179.4920187.3820196.6620205.4720216.0120225.945.842024Asia5.7420255.6520265.5720275.512028020162023AmericasEuropeAustralia&OceaniaAfrica17Sources:Market
Insights
2023With
telephone
subscriptions
of
185.9
million,
China
is
the
biggest
marketamong
selected
countries
in
2022Market
Size:
Regional
Comparison
(2/2)Telephone
subscriptionsforecast
inmillion210.9422020018016014012010080198.01196.28195.06185.81184.56185.86180.62174.94169.08163.13157.15151.17121.34116.3044.40110.3342.50106.4340.40101.8038.4098.7638.8297.1138.6097.0538.1595.3637.8293.8137.8492.4437.8791.2537.9090.2337.9460
45.304039.0132.6338.7338.1337.8037.7637.8737.8337.8237.5236.9536.4435.9935.5920031.77201731.51201832.7532.7332.1932.3032.1431.9731.7831.5831.3731.162016201920202021UnitedKingdomFrance2022202320242025202620272028GermanyUnited
StatesChina18Sources:Market
Insights
2023Revenues
of
the
top
companies
in
the
Fixed
Voice
market
(worldwide
&consolidated)FurtherMarket
AnalysisCompany
revenues
inbillionCompany20182019202020212022AT&T170.7689.42107.5843.3157.52130.8651.58181.1990.13109.1645143.05115.35111.8668.4134.04127.57110.7680.12120.74127.96Deutsche
TelekomNipponTelegraph
&TelephoneT-Mobile
Us79.5744.73Telefonica54.21131.8749.15128.2949.9846.48Verizon133.6153.94136.84Vodafone
Group19Sources:Market
Insights
2023CHAPTER
3AppendixMARKET
INSIGHTSMarket
Insights
–
markforecasts,
and
qualitativGainabetterunderstandingofmarketsacross
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