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INDUSTRIES

&

MARKETSFixed

Voice:

market

data&

analysisMarket

InsightsreportOctober2023MARKET

INSIGHTSThis

report

is

part

ofour

Market

Insights

productGainabetterunderstandingofmarketsacross190+

geographicalentities

onaglobal,

regional,country,

and/orstatelevel.

Accessourdatavia

webinterface,download(XLS,

PDF,PPT),or

reports.Benefitfromour48-hourcustomerservice

guarantee.•

10

sectors:

advertising&media,consumers,countries,digital

sector,finance,health,

industrialsector,mobility,andtechnology•

1,000+

markets,

e.g.,

FinTech,Food,or

Robotics•

KPIs,

e.g.,

revenue,marketshares,prices,andvolume•

Features:Compare

countries®ions,

change

currencies,

selectvisualizations,

and/or

customize

downloads•

Usecases:

sales

planning,

investment

decision

support,resourceallocation,andportfolio

management10sectors190+geographicalentities1,000+markets400+reportsFind

out

more

on:https://www.Goto

Market

Insightscom/outlook/2MARKET

INSIGHTSMarket

Insights

market

data,forecasts,

and

qualitative

insightsThe

Fixed

Voicemarket

ispartof

the

CommunicationServicesmarket.10sectors190+geographicalentities1,000+markets400+reportsGoto

CommunicationFind

out

more

on:Communication

ServicesServices

market3Table

of

ContentsOverviewAppendixSummary678Product

OverviewAuthor2122MarketDefinitionKeyTakeawaysMarket

NumbersRevenue10131619AverageSpendper

CapitaTelephoneSubscriptionsCompanyrevenues4CHAPTER

1OverviewFixed

Voice

is

a

declining

marketand

faceschallenges

from

mobile

and

internet-based

alternativesOverview:

SummarySummaryTheFixed

Voice

market

hasexperienced

notablechangesinrecent

yearsduetotheemergence

of

new

communication

technologies

and

shiftingconsumerpreferences.

Whilethefixedvoice

market

hasfaced

challenges

with

therise

ofmobile

andinternet-based

communication,

itstillretains

significanceincertainsectors

and

regions.with

legacy

systems.

Moreover,

fixed

voice

services

are

stillwidely

used

inruralareas

or

regions

with

limited

mobile

coverage,

where

landlineconnections

remaintheprimary

communication

option.Onenotabletrend

inthe

Fixed

Voice

market

istheintegration

of

voice

serviceswith

other

communication

channels.

Asbusinesses

increasingly

adoptunifiedcommunications

and

collaboration

solutions,voice

services

arebecoming

partofabroader

ecosystem

thatincludesinstantmessaging,video

conferencing,

andteamcollaboration

tools.

Thisintegration

enables

seamless

communication

andenhances

productivitybyoffering

multiplechannels

forinteraction.Thecurrent

situationintheFixed

Voice

market

is

characterized

byadecline

intraditionallandlinesubscriptions.

Many

consumers

haveshiftedtowards

mobilephoneservices

or

Voice

over

Internet

Protocol

(VoIP)

solutions,which

offergreater

flexibility,mobility,and

cost

savings.

Mobile

phones,

with

theirconvenience

and

extensive

coverage,

havebecome

theprimary

means

ofvoicecommunication

forindividuals.However,

despitethisdecline,

theFixed

Voice

market

continuesto

playacrucialrole

inspecific

contexts.

For

instance,in

businesses

and

enterprises,

fixedvoiceservices

are

often

preferred

duetotheirreliability,call

quality,

andcompatibility6Sources:Market

Insights

2023Fixed

Voice

is

an

important

part

of

the

Communication

Services

marketOverview:

Market

DefinitionMarket

definitionDefinition:directly

or

throughdistributionchannels

(manufacturer

prices,excluding

VAT).Reported

market

revenues

includeconsumer

spending(B2C)

andbusinessspending(B2B).

Detailed

definitionsof

each

market

canbefoundon

thecorresponding

market

pages.

Key

players

inthemarket

includeAT&T,ChinaTelecom,

Deutsche

Telekom,

andVodafone

Group.TheFixed

Voice

market

includestraditional

landlinetelephone

services

forindividualsand

businesses.

Theseservices

aredelivered

throughphysicalphonelinesor

wired

connections,

allowing

users

tomakevoice

callswithin

aspecificgeographic

area.

Whilemobile

phones

havebecome

increasingly

popular,fixedvoice

services

arestillused

forreliable

and

stablecommunication,

particularly

inhomes

andoffices

where

consistent

voice

connections

are

essential.

It'safoundationalpartof

thecommunication

infrastructure,often

bundledwith

otherservices

like

internet

access

andtelevision.Formore

information

on

the

datadisplayed,please

usetheinfobuttonrightnexttotheboxes.Additionalinformation:TheFixed

Voice

market

comprises

revenues,

revenue

change,andaverage

spendpercapita,aswell

asalistof

the

key

players

inthemarket

andtheirconsolidatedrevenues.

Market

values

represent

revenues

paidbyendconsumers

andenterprises

forcarrier

services

directly

to

telecommunications

providers,

either7Sources:Market

Insights

2023Fixed

Voice

accounted

for10.39%

of

the

Communication

Services

marketrevenue

in

2022Overview:

Key

Takeaways

and

inscope

/outof

scopeKeyTakeawaysInscopeOutof

scopeRevenue

intheFixed

Voice

market

isprojected

to

reach

US$140.9bn

in2023.Thismarket

includes:Thismarket

excludes:Revenue

isexpected

toshow

anannualgrowth

rate(CAGR2023-2028)

of

-2.74%,resultinginamarket

volume

of

US$122.6bn

by2028.•Traditionalanalog

telephonenetworks,

suchas

traditionallandlinephoneservices

fromAT&TandVerizon•Voice

hardware

products,suchastelephones

andsmartphonesInglobalcomparison,

most

revenue

will

begenerated

intheUnitedStates(US$54,410m

in2023).•Fixed

data

services,

suchasAT&TDSL•Voice

services

usingVoice-over-IP(VoIP),suchas

Microsoft

Teams

andZoom

Phone•Mobile

voice

services,

suchasVoLTE8Sources:Market

Insights

2023CHAPTER

2Market

NumbersFixed

Voice

revenues

are

estimated

to

decrease

at

a

CAGR(1)

of

-3.6%

from

2016to

2028Market

Size:

GlobalRevenue

forecast

inbillionUS$191.07181.39-3.6%(1)169.78161.31153.28148.53145.40140.92136.69132.76129.12125.74122.59201620172018201920202021202220232024202520262027202810

Notes:Sources:(1)

CAGR:

Compound

Annual

GrowthRateMarket

Insights

2023With

revenue

of

US$

81.7

billion,

Americas

is

the

biggest

market

among

selectedregions

in

2022Market

Size:

Regional

Comparison

(1/2)Revenue

forecast

inbillionUS$-2.9%(1)81.7168.38-2.6%(1)45.3438.73-3.1%(1)-1.5%(1)-3.3%(1)13.4911.1420283.723.401.140.93202220282022202820222028202220222028EuropeAfricaAmericasAsiaAustralia&Oceania11

Notes:Sources:(1)

CAGR:

Compound

Annual

GrowthRateMarket

Insights

2023With

revenue

of

US$

56.5

billion,

the

United

States

is

the

biggest

market

amongselected

countries

in

2022Market

Size:

Regional

Comparison

(2/2)Revenue

forecast

inbillionUS$-3.3%(1)56.5246.17-2.1%(1)-1.4%(1)-2.9%(1)-4.6%(1)10.799.508.137.456.585.503.872.922022202820222028202220282022202820222028ChinaUnited

StatesUnited

KingdomGermanyFrance12

Notes:Sources:(1)

CAGR:

Compound

Annual

GrowthRateMarket

Insights

2023Fixed

Voice

average

spend

per

capita

are

estimated

to

decreasefrom2016

to2028Market

Size:

GlobalAveragespend

percapita

forecast

inUS$3026.5224.9025201510523.0621.6920.4219.6319.0718.3417.6416.9916.4015.8415.330201620172018201920202021202220232024202520262027202813Sources:Market

Insights

2023Americas

has

the

biggest

market

in

Fixed

Voice

average

spend

per

capita

in2028Market

Size:

Regional

Comparison

(1/2)Averagespend

percapita

forecast

inUS$120

112.56107.8799.9361.3095.3056.7210080604020088.4754.9983.9254.3481.3753.6778.2052.3075.2550.8872.5449.5370.4835.9370.0448.2767.7447.0865.9465.6245.9632.793.7830.093.5227.943.3027.623.1226.773.1926.773.0125.532.8824.362.772.752024Americas23.292.6722.312.5721.422.4820.602.404.443.413.533.473.293.093.103.002.872.652.562.482.402016201720182019202020212022Australia&OceaniaEurope20232025202620272028AfricaAsia14Sources:Market

Insights

2023With

average

spend

per

capita

of

US$

167.1,

the

United

States

is

the

biggestmarket

among

selected

countries

in

2022Market

Size:

Regional

Comparison

(2/2)Averagespend

percapita

forecast

inUS$243.4625020015010050232.04190.37211.01182.17200.63152.11200.19176.08185.86168.09173.62162.25167.07159.80125.80160.04156.10153.52152.39148.72145.7987.94145.09140.1179.89141.54138.04132.38135.36129.71147.54128.05123.63142.05137.01121.5574.06119.56117.64113.99115.7967.9786.4879.6478.9576.4473.3871.8669.8466.2664.254.263.102.962.762.912.852.702.562.442.332.222.132.0402016201720182019202020212022202320242025202620272028ChinaGermanyFranceUnited

KingdomUnitedStates15Sources:Market

Insights

2023The

number

of

telephone

subscriptions

are

estimated

to

decrease

from2016

to2028Market

Size:

GlobalTelephone

subscriptionsforecast

inmillion989.98968.951,0009008007006005004003002001000939.93910.61886.74886.91878.48876.53865.85855.77846.40837.73829.69201620172018201920202021202220232024202520262027202816Included

are

the

number

ofanalog

fixed

telephone

lines,

voice-over-IP

(VoIP)

subscriptions,

fixed

wireless

localloop

(WLL)subscriptions,

ISDNvoice-channel

equivalents,

and

fixed

public

payphones.Market

Insights

2023Sources:Asia

has

the

biggest

market

in

telephone

subscriptions

in

2028Market

Size:

Regional

Comparison

(1/2)Telephone

subscriptionsforecast

inmillion437.19281.47429.31450400350300250418.49412.58403.35247.25405.71400.87399.38392.86241.97386.35239.11379.94236.52373.65234.19367.50232.06275.51229.35266.67220.97256.85209.70250.00203.34247.98199.7027.51245.10197.6128.49200

237.58195.7326.68195.6629.52194.0030.57192.6731.62191.6632.66190.9333.6915010050

23.2810.4724.3024.3124.1025.8810.4820179.4920187.3820196.6620205.4720216.0120225.945.842024Asia5.7420255.6520265.5720275.512028020162023AmericasEuropeAustralia&OceaniaAfrica17Sources:Market

Insights

2023With

telephone

subscriptions

of

185.9

million,

China

is

the

biggest

marketamong

selected

countries

in

2022Market

Size:

Regional

Comparison

(2/2)Telephone

subscriptionsforecast

inmillion210.9422020018016014012010080198.01196.28195.06185.81184.56185.86180.62174.94169.08163.13157.15151.17121.34116.3044.40110.3342.50106.4340.40101.8038.4098.7638.8297.1138.6097.0538.1595.3637.8293.8137.8492.4437.8791.2537.9090.2337.9460

45.304039.0132.6338.7338.1337.8037.7637.8737.8337.8237.5236.9536.4435.9935.5920031.77201731.51201832.7532.7332.1932.3032.1431.9731.7831.5831.3731.162016201920202021UnitedKingdomFrance2022202320242025202620272028GermanyUnited

StatesChina18Sources:Market

Insights

2023Revenues

of

the

top

companies

in

the

Fixed

Voice

market

(worldwide

&consolidated)FurtherMarket

AnalysisCompany

revenues

inbillionCompany20182019202020212022AT&T170.7689.42107.5843.3157.52130.8651.58181.1990.13109.1645143.05115.35111.8668.4134.04127.57110.7680.12120.74127.96Deutsche

TelekomNipponTelegraph

&TelephoneT-Mobile

Us79.5744.73Telefonica54.21131.8749.15128.2949.9846.48Verizon133.6153.94136.84Vodafone

Group19Sources:Market

Insights

2023CHAPTER

3AppendixMARKET

INSIGHTSMarket

Insights

markforecasts,

and

qualitativGainabetterunderstandingofmarketsacross

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