酒店健身中心经理工作职责

副理--健身ASSISTANTMANAGER-|Page2011/07/07工作地点：PlaceofWork:工作范围及总体职责：ScopeandGeneralPurposeofJob:依照酒店标准和部门的运营概念，确保健身及水疗中心平缓高效的运营。ToensurethesmoothandefficientrunningofFitnessPavilion&SpaDepartment,inaccordancewiththestandardofthehotelanddepartmentaloperationconcept.上级主管：Reportto:健身及水疗中心总监DirectorofFitnessPavilion&SpaDepartment下属职员：Responsiblefor:所有普通员工包括救生员，健身教练，领班，宾客服务员，服务生，及所有合同制员工。All“RankandFile”staffincludingLifeguards,FitnessTrainers,TeamLeaders,GuestServiceOfficersandAttendantsandallFitnessPavilion&SpaDepartmentContractualEmployees.工作职责JobResponsibilities要在部门管理层的指引和领导下，按照酒店的政策和标准进行工作。PerformTasksunderthegeneralguidanceanddirectionofthedepartmentManagementandwithinthelimitsofHotelpoliciesandprocedures.可以通过食品或饮料与设施供应商建立联系，确保拥有和谐的商业供应关系。AssistinpositioningandmonitoringofthefacilitiesbusinessrelationshipwithFood&BeverageandRooms,insuringaharmoniousbusinessfit.管理，培训，及激发所有下属职员。Manage,train,andmotivateallpersonnelreportingtothisposition.需要时要向团队活动策划人介绍设施及娱乐计划。Meetwithgroupmeetingplannerstoshowfacilitiesandprogrammesasrequired.如有大型会议团询问时，宣传与推销合适的健身及水疗活动和计划。Promoteandsellcustomisedfitnessandspaprogrammestoallfacetsof“MICE”clientsasrequired.给潜在客户提供参观。Providethoroughtoursforprospectiveclients.工作职责（续）JobResponsibilities（continued）通过电话或面谈，提供并有义务向所有潜在的设施使用者专业的介绍健身及水疗中心信息。Providesandisresponsiblefortheprofessionaldeliveryofallinformationonthetelephoneandinpersontoallpotentialusersofthefacilities.促销不同健身及水疗设施的各个方面。Promoteallaspectsofthevariousfitnessandspa’sfacilities.协助完成全年市场策略，开发新客户及市场鉴定。Assistintheimplementationof12monthmarketstrategiesandnewbusinessandmarketidentification.管理及对所有员工进行健身及水疗中心运作培训。例如：商业电话技能，客户关系，现有及季度计划，特殊计划和零售技能等。AdministrationandimplementationofstafftraininginallaspectsoftheFitnessPavilion&SpaDepartment’soperations.i.e.telephoneusage,guestrelations,ongoingandseasonalprogramming,specialtyprogrammingandretailsales..协助整个部门的监督与运作：Assistinthesupervision/operationofallRecreationaldepartments:陆地活动LandBasedActivities 水上活动WaterBasedActivities设施前台和迎宾区域FacilityReceptionandWelcomingAreas所有娱乐产品销售点AllRecreationalRetailOutlets设施运作FacilityOperations确保有效地与酒店所有部门进行沟通。Ensureeffectivecommunicationamongstalldepartmentswithinthehotel.行政AdministrationCo-approveallinvoicesbeforepayment.为后方运营审计员提供以下信息：ProvideinformationtotheControllerofthecompletebackroomoperationalproceduresincluding:应收款项Accountsreceivablearea应付款项Accountspayablearea控制成本，其中包括所购物品，服务供应，及根据销售和产品利益需要利用的劳动力。Controlthecostofgoodspurchased,servicessuppliedandlabournecessarytothesalesandprofitofourproductsandservice.员工关系EmployeeRelations确保健身及水疗中心与酒店各个部门保持良好的关系。ToensuretheFitnessPavilion&SpamaintainsapositiverelationshipwithallotherhotelDepartments.负责协助管理员工的各个方面，例如：招聘，认识，改进行为等。Responsibleforassistsupervisingallaspectsofemployee.i.e.Hiring,recognitionandprogressivecorrectiveactions.负责有效地培训员工各个方面的工作任务。Responsiblefortheefficienttrainingofemployeesinallaspectsofjobtasks.负责健身及水疗中心所有相关急救程序的培训。ResponsibleforallFitnessPavilion&Spatraininginpertinentemergencyprocedures确保所有员工按照员工手册遵守员工制度。Toensureallemployeesadheretoallhotelstandardsasstatedintheemployeehandbook.定期进行员工效绩评估。Conductperformanceappraisalsinatimelymanner.其他OtherDuties根据行业、公司和酒店对于健身及水疗中心职能要求的变化做出反应。RespondstochangesintheFitnessPavilion&Spafunctionasdictatedbytheindustry,companyandhotel.确保高标准的个人形象和仪容仪表。Ensureshighstandardsofpersonalpresentationandgrooming.确保所有员工参加各种设施的培训以便在需要时可以在不同的区域进行服务。EnsurecrosstrainingofallemployeesinallpositionsandtofacilitatetrainingthroughoutallFitnessPavilion&SpaDepartmentofferings.接管其他分配的任务与责任。Tocarryoutanyotherdutiesandresponsibilitiesasassigned.经验要求Experience至少三年健身、水疗或相关区域管理经验。Minimumof3yearsexperienceinFit