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CONSUMERS&BRANDSAccommodation
booking:
K
AYAKusers
in
the
United
KingdomConsumer
InsightsAugust
2023Consumer
Insights
Global
surveyIntroductionReport
overviewGlobalsurvey
methodology
(1)Design:OnlineSurvey,
splitquestionnaire
designThisreport
offers
thereader
acomprehensiveoverview
ofKAYAKusers
inthe
United
Kingdom:
whothey
are;
what
theylike;
whatthey
think;
andhow
toreach
them.
It
provides
insights
on
theirdemographics,
lifestyle,
opinions,andmarketingtouchpoints.Duration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegion:
56
countriesAdditionally,thereport
allows
thereader
toNumberofrespondents:benchmark
KAYAKusers
intheUnitedKingdom(’’brandusers’’)
againstUKaccommodation
bookers
ingeneral
(’’category
users’’),
and
theoverall
UKonliner,labelled
as’’all
respondents’’
inthe
charts.•
12,000+
forcountries
with
the
extended
survey(including
theUnited
Kingdom)•
2,000+
forthebasicsurveySample:
Internet
users,
aged18–64,quotasset
ongender
and
ageThereport
isupdatedquarterly
andisbased
on
datafrom
theConsumer
InsightsGlobal
survey,
anFieldwork:international
survey
thatcovers
more
than15,000brandsacross
56
countries.•
Continuousfrom
JanuarytoDecember•
Countries
thatreceive
the
extended
survey
areupdatedfourtimesayear2Notes:(1):
Seethe
full
methodology
foradetailed
overviewofthe
study
designConsumer
Insights
Global
as
of
August
2023Sources:CHAPTER
01Management
summary•
Brand
usage•
Key
insightsKAYA
K
ranks
outside
the
top
10
of
most
used
accommodation
bookingplatforms
in
the
UKManagement
summary:
brandusageand
competitionTop10
most
used
accommodation
bookingplatforms
inthe
UKBAirbnb57%30%HExpedia18%15%trivago10%10%TripadvisorlastminuteAgoda7%6%6%Hostelworld5%4Notes:"Fromwhich
ofthese
online
providershave
youbooked
an
accommodation–
hotel
orprivate
accommodation–
in
the
past
12
months
(website
orapp)?’’;
Multi
Pick;
Base:
n=2,031
accommodation
bookersSources:Consumer
Insights
Global
as
of
August
2023The
share
of
accommodation
bookers
using
KAYA
K
grew
by1
percentage
pointsince
Q2of
2022Management
summary:
brandusagetimelineTimeline
of
accommodation
bookersusing
KAYAK4%4%3%3%3%2022
Q22022
Q32022
Q42023
Q12023
Q25Notes:"Fromwhich
ofthese
online
providershave
youbooked
an
accommodation–
hotel
orprivate
accommodation–
in
the
past
12
months
(website
orapp)?’’;
Multi
Pick;
Base:
n=38
-
85
KAYAK
users,n=1304
-
2031accommodation
bookersSources:Consumer
Insights
Global
as
of
August
2023KAYA
K
users
in
the
United
KingdomManagement
summary:
key
insightsDemographic
profileConsumerlifestyleConsumerattitudesMarketing
touchpointsKAYAKismore
popularamongMillennials
than
other
accommodationbooking
platforms.Success
and
career
advancement
arerelatively
important
to
KAYAKusers.Itstands
out
that73%
ofKAYAKuserswant
to
experience
something
uniqueduringtheirtravels.KAYAKusers
access
theinternet
via
asmartwatch
more
often
than
theaverage
accommodation
booker.Vehicles
andmobility
arerelativelyprevalent
interests
of
KAYAKusers.KAYAKismore
popularamong
maleaccommodation
bookers
thanfemaleaccommodation
bookers.38%
ofKAYAKusers
areinnovators
orearly
adoptersof
new
products.Onsocial
media,
KAYAKusers
interactwith
companies
more
often
than
otheraccommodation
bookers.Tech
or
computers
arerelativelypopularhobbiesamong
KAYAKusers.Arelatively
highshare
ofKAYAKusersthink
thatunemployment
is
anissuethatneeds
to
beaddressed.KAYAKhasalarger
shareof
users
withahighincome
thanother
accommodationbooking
platforms.KAYAKusers
remember
hearing
adsonmusicportalsandstreaming
servicesmore
often
than
other
accommodationbookers.KAYAKusers
aremore
likely
toliveincitiesandurbanareas
thanaccommodation
bookers
ingeneral.6Sources:Consumer
Insights
Global
as
of
August
2023CHAPTER
02Demographic
profile•
Generations•
Gender•
Education•
Income•
Household
classification•
Typeofcommunity•
LGBTQ+KAYA
K
is
more
popular
among
Millennials
than
other
accommodation
bookingplatformsDemographic
profile:
generationsAge
of
consumersintheUKBrand
users26%60%12%2%Category
usersAllrespondents17%40%30%13%20%37%31%13%Generation
ZMillennialsGeneration
XBaby
Boomers8Notes:’’Howoldareyou?’’;
Single
Pick;"Fromwhich
ofthese
online
providers
have
youbooked
an
accommodation–
hotel
orprivate
accommodation
–
in
the
past12
months
(website
orapp)?’’;
Multi
Pick;
Base:
n=85
KAYAK
users,n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023Sources:KAYA
K
is
more
popular
among
male
accommodation
bookers
than
femaleaccommodation
bookersDemographic
profile:
genderGenderofconsumersintheUKBrand
users68%32%Category
usersAllrespondents50%49%50%51%MaleFemale9Notes:’’Whatis
yourgender?’’;
Single
Pick;"Fromwhich
ofthese
online
providers
have
youbookedan
accommodation–hotel
orprivateaccommodation
–in
the
past
12
months
(website
orapp)?’’;Multi
Pick;Base:n=85
KAYAKusers,n=2,031
accommodation
bookers,n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023Sources:A
relatively
high
share
of
KAYA
K
users
have
a
college
degreeDemographic
profile:
educationConsumer’s
level
of
educationintheUK44%35%28%22%22%22%21%16%15%15%12%12%9%8%6%5%3%
3%Bachelor
degree
Master
degree
Doctoral
degree1%0%
1%Noformaleducation
/primary
schoolLower
secondary
Uppersecondaryeducation
(noteligible
forTechnical
/vocationaleducationeducation(eligible
foror
equivalentor
equivalentor
equivalentuniversity
study)
university
study)Brand
usersCategory
usersAllrespondents10
Notes:Sources:’’Whatis
the
highest
levelofeducation
youhave
completed?’’;
Single
Pick;"Fromwhich
ofthese
online
providershave
youbooked
an
accommodation
–
hotel
orprivate
accommodation
–in
the
past
12
months
(website
orapp)?’’;Multi
Pick;Base:n=85
KAYAK
users,n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023KAYA
K
has
a
larger
share
of
users
with
a
high
income
than
otheraccommodation
booking
platformsDemographic
profile:
incomeShare
ofconsumersintheUK
inthehigh,
middle,andlowthirdsof
monthlyhouseholdgross
incomeBrand
users58%25%18%Category
usersAllrespondents41%35%24%33%33%33%HighMiddleLow11
Notes:Sources:Recalculated
toonly
include
respondents
that
provide
income
information,
recodebased
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;"Fromwhich
ofthese
online
providershave
youbooked
anaccommodation
–
hotel
orprivate
accommodation
–
in
the
past
12
months
(website
orapp)?’’;
Multi
Pick;
Base:
n=85
KAYAK
users,
n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023Compared
to
other
accommodation
bookers,
K
AYAK
users
are
relatively
likely
tolive
in
a
nuclear
familyDemographic
profile:
household
classificationTypeof
householdsin
whichconsumersintheUKlive47%37%34%27%24%16%16%15%13%12%12%10%8%7%4%4%4%3%2%
2%
2%SinglehouseholdCouplehouseholdSingleparenthouseholdPartnersandchildrenMulti-generationalfamilyTwo
or
morerelated
adults
household
typesOtherBrand
usersCategory
usersAllrespondents12
Notes:Sources:Typology
based
on’’household
size’’,’’household
constellation’’
and
’’children
under
the
age
of14
in
household’’;
Single
Pick;"Fromwhich
ofthese
online
providershave
youbooked
an
accommodation–
hotel
orprivateaccommodation
–
in
the
past
12
months
(website
orapp)?’’;
Multi
Pick;
Base:
n=85
KAYAK
users,
n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023KAYA
K
users
are
more
likely
to
live
in
cities
and
urban
areas
thanaccommodation
bookers
in
generalDemographic
profile:
typeofcommunityCommunities
whereconsumersliveintheUK36%28%26%24%23%21%20%19%19%14%12%12%10%10%8%7%6%4%Rural
communitySmall
townMedium-sized
townLarge
cityCitywithover
1
Megacity
with
over
5million
inhabitants
million
inhabitantsBrand
usersCategory
usersAllrespondents13
Notes:Sources:’’Inwhat
type
ofcommunity
do
youlive?’’;Single
Pick;
"From
which
ofthese
online
providers
have
youbooked
an
accommodation
–
hotel
orprivate
accommodation
–
in
the
past12
months
(website
orapp)?’’;Multi
Pick;Base:
n=85
KAYAK
users,n=2,031
accommodation
bookers,n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
20239%
of
KAYA
K
users
consider
themselves
part
of
the
LGBTQ+
communityDemographic
profile:
LGBTQ+LGBTQ+
statusof
consumersintheUKBrand
users9%86%89%5%Category
usersAllrespondents8%3%8%89%3%YesNoWould
rathernot
say14
Notes:Sources:’’Do
youconsider
yourself
partofthe
LGBTQ+community?’’;
Single
Pick;"Fromwhich
ofthese
online
providers
have
youbookedan
accommodation
–hotel
orprivate
accommodation
–in
the
past12
months
(website
orapp)?’’;Multi
Pick;Base:n=85
KAYAK
users,n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
03Consumer
lifestyle•
Lifevalues•
Main
interests•
Hobbies
&leisure
activities•
Sportsactivities•
SportsfollowedSuccess
and
career
advancement
are
relatively
important
to
K
AYAK
usersConsumer
lifestyle:
lifevaluesMost
important
aspectsof
lifefor
consumersintheUK66%59%51%50%45%49%42%
42%33%31%35%34%34%28%27%23%29%28%27%25%24%25%19%14%13%13%
13%10%7%6%AhappyrelationshipAnhonest
andrespectable
lifeSafety
andsecurityTobesuccessfulHavingagood
timeLearningnew
thingsMaking
myown
decisionsSocial
justiceAdvancingmy
careerTraditionsBrand
usersCategory
usersAllrespondents16
Notes:Sources:’’Outofthe
following
list,
which
are
the
3mostimportant
aspects
toyouin
life?
Pleasechoose
exactly
3.’’;Multi
Pick;"Fromwhich
ofthese
online
providers
have
youbooked
an
accommodation–
hotel
orprivateaccommodation
–
in
the
past
12
months
(website
orapp)?’’;
Multi
Pick;
Base:
n=85
KAYAK
users,
n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023Vehicles
andmobility
are
relatively
prevalent
interests
of
K
AYAK
usersConsumer
lifestyle:
main
interestsTop10
interestsofKAYAKusersintheUK61%55%59%56%55%54%51%49%48%48%48%46%46%44%43%41%41%40%35%35%34%33%32%30%29%25%23%21%20%16%Health
&fitnessFinance&economyMovies,TVshows&musicVehicles
&mobilityFood
&diningSportsTravelHistoryScience
&technologyFamily
&parentingBrand
usersCategory
usersAllrespondents17
Notes:Sources:’’Whattopics
are
youpersonally
interested
in?’’;Multi
Pick;"Fromwhich
ofthese
online
providershave
youbooked
an
accommodation
–
hotel
orprivate
accommodation
–
in
the
past
12
months
(website
orapp)?’’;
Multi
Pick;Base:
n=85
KAYAK
users,n=2,031
accommodation
bookers,n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023Tech
or
computers
are
relatively
popular
hobbies
among
K
AYAK
usersConsumer
lifestyle:
hobbies
&leisure
activitiesTop10
hobbiesandleisure
activities
ofKAYAKusersinthe
UK53%50%49%48%45%41%45%45%44%41%38%38%37%37%36%35%34%33%31%30%29%29%28%25%23%22%22%20%19%16%TravelingReadingSocializingOutdooractivitiesTech
/computersVideo
gamingCooking/bakingDoing
sportsandfitnessBoard
games/cardgamesCars/vehiclesBrand
usersCategory
usersAllrespondents18
Notes:Sources:’’Whatare
your
personalhobbies
and
activities?’’;Multi
Pick;"Fromwhich
ofthese
online
providers
have
youbookedan
accommodation
–hotel
orprivate
accommodation
–in
the
past
12
months
(website
orapp)?’’;MultiPick;Base:n=85
KAYAK
users,n=2,031
accommodation
bookers,n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023KAYA
K
users
are
more
likely
to
play
baseball
or
softball
than
otheraccommodation
bookersConsumer
lifestyle:
sports
activitiesTop10
sports
activitiesofKAYAKusersintheUK26%25%20%19%19%19%19%14%18%18%16%16%16%12%15%13%11%10%10%9%8%7%7%6%5%4%3%4%
3%3%SoccerRunning/JoggingFitness,aerobics,cardioBaseball/SoftballBasketballSwimming/DivingAmericanFootball
/FlagFootballDancingCyclingCricketBrand
usersCategory
usersAllrespondents19
Notes:Sources:’’Which
ofthese
sports
oractivities
do
youdo
at
leastoccasionally?’’;Multi
Pick;"Fromwhich
ofthese
online
providers
have
youbooked
an
accommodation
–
hotel
orprivate
accommodation
–
in
the
past12
months
(websiteorapp)?’’;
Multi
Pick;Base:
n=45
KAYAK
users,n=928
accommodation
bookers,
n=9,322
all
respondentsConsumer
Insights
Global
as
of
August
2023KAYA
K
users
are
more
likely
to
follow
basketball
than
other
accommodationbookersConsumer
lifestyle:
sports
followedTop10
sports
followed
byKAYAK
usersintheUK33%31%26%25%22%21%20%20%19%18%18%16%12%12%11%9%9%9%9%8%7%7%7%7%6%5%5%5%2%2%SoccerBasketballBoxingTennisAmericanfootballAthletics(track&
field)MotorsportsCricketVolleyballCyclingBrand
usersCategory
usersAllrespondents20
Notes:Sources:’’Inwhich
ofthese
sports
do
youfollow
competitions,
leagues
orteams?’’;Multi
Pick;"Fromwhich
ofthese
online
providers
have
youbooked
an
accommodation
–
hotel
orprivate
accommodation
–in
the
past
12
months(website
orapp)?’’;
Multi
Pick;
Base:
n=41
KAYAK
users,n=826
accommodation
bookers,n=8,230
all
respondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
04Consumer
attitudes•
Attitudestowards
traveling•
Innovation
adoption•
Challenges
facing
thecountry•
Politics21Itstands
out
that
73%
of
KAYA
K
users
want
to
experience
something
uniqueduring
their
travelsConsumer
attitudes:travelAgreementwithstatements
towards
travel
intheUK73%67%60%52%48%47%42%
42%40%39%33%29%28%24%21%Iwant
to
experiencesomething
uniqueduringmy
travelsWhen
I’mon
vacation,When
I’mtraveling,IWhen
itcomes
toWhen
itcomes
toIusemy
smartphone
book
accommodations,
traveling,sustainability
traveling,Ialways
lookasaguidecarrentals,etc.spontaneously
viamysmartphoneisimportant
tomeforthecheapest
offerBrand
usersCategory
usersAllrespondents22
Notes:Sources:’’Which
ofthese
statements
apply
toyou?’’;
Multi
Pick;"Fromwhich
ofthese
online
providershave
you
bookedan
accommodation
–hotel
orprivate
accommodation
–in
the
past
12
months
(website
orapp)?’’;Multi
Pick;Base:
n=85
KAYAK
users,n=2,031
accommodation
bookers,n=4,027
all
respondentsConsumer
Insights
Global
as
of
August
202338%
of
KAYA
K
users
are
innovators
or
early
adopters
of
new
productsConsumer
attitudes:innovation
adoptionInnovation
adopter
typesbasedonstatements
towards
innovation
byconsumersinthe
UK36%35%34%33%32%32%20%18%15%14%14%11%2%Innovators2%1%Early
adoptersBrand
usersEarly
majorityCategory
usersLatemajorityAllrespondentsLaggards23
Notes:Sources:Recode
based
on’’Which
ofthese
statements
regardingtechnology
apply
to
you?’’;
Multi
Pick;
"From
which
ofthese
online
providers
have
youbookedan
accommodation
–hotel
orprivate
accommodation
–in
the
past12months
(website
orapp)?’’;Multi
Pick;Base:
n=85
KAYAK
users,n=2,031
accommodation
bookers,n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023A
relatively
high
share
of
KAYA
K
users
think
that
unemployment
is
an
issue
thatneeds
to
be
addressedConsumer
attitudes:challenges
facingthecountryThe
10
most
important
issuesfacingtheUnitedKingdomaccording
toKAYAKusers69%63%55%48%48%47%46%46%41%39%41%36%42%40%40%40%38%33%39%39%37%38%33%30%36%36%29%29%29%27%EconomicsituationClimatechangeHealth
andsocial
securityRising
prices/inflation/cost
of
livingEnvironmentPovertyHousingEducationImmigration
UnemploymentBrand
usersCategory
usersAllrespondents24
Notes:Sources:’’Whatdo
youpersonally
think
are
the
mostimportant
issues
in
yourcountry
ofresidence
that
need
to
be
addressed?’’;MultiPick;"Fromwhich
ofthese
online
providers
have
youbooked
an
accommodation–
hotel
orprivate
accommodation
–
in
the
past
12
months
(website
orapp)?’’;
Multi
Pick;
Base:
n=85
KAYAK
users,
n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023Compared
to
other
accommodation
bookers,
K
AYAK
users
tend
to
have
moreright
leaning
political
viewsConsumer
attitudes:politicsPolitical
attitudes
ofconsumersintheUKBrand
users15%36%38%11%11%Category
usersAllrespondents22%40%37%27%23%26%14%LeftCenterRightPrefer
nottoanswer25
Notes:Sources:Recode
based
on’’Manypeople
use
the
terms’left’
and
’right’when
they
want
to
describe
political
views.Where
would
youplace
yourself
ona
scale
fromleft
to
right?’’;
Single
Pick;"Fromwhich
ofthese
online
providershaveyoubooked
an
accommodation
–
hotel
orprivate
accommodation
–
in
the
past12
months
(website
orapp)?’’;Multi
Pick;Base:n=85
KAYAK
users,n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
05Marketing
touchpoints•
Internet
usagebydevice•
Social
media
usage•
Media
usagebychannel•
Digitaladvertising
touchpoints•
Non-digital
advertising
touchpointsKAYA
K
users
access
the
internet
via
a
smartwatch
more
often
than
the
averageaccommodation
bookerMarketing
touchpoints:internet
usagebydeviceDevicesconsumersinthe
UK
useregularlyto
accesstheinternet94%93%91%84%81%77%69%68%67%64%62%61%60%57%54%52%46%44%40%40%38%38%36%36%33%31%30%SmartphoneLaptopSmart
TVDesktop
PCBrand
usersSmartwatchGaming
consoleAllrespondentsTabletStreaming
device
Smart
speakersCategory
users27
Notes:Sources:’’Which
ofthese
devices
do
youregularlyuse
with
an
internet
connection?’’;
Multi
Pick;"Fromwhich
ofthese
online
providershave
youbookedan
accommodation
–hotel
orprivate
accommodation
–in
the
past
12
months(website
orapp)?’’;
Multi
Pick;
Base:
n=85
KAYAK
users,n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023On
social
media,
KAYA
K
users
interact
with
companies
more
often
than
otheraccommodation
bookersMarketing
touchpoints:social
media
usageSocial
mediaactivitiesintheUK
bytype61%60%59%59%58%56%54%54%52%47%52%52%47%41%47%45%39%45%40%40%33%30%35%31%31%27%27%22%16%15%9%8%7%7%4%1%Postedpictures/videosSentprivatemessagesFollowedpeopleCommented
Liked
postsSharedpostsbyother
usersFollowedcompaniesLikedcompanypostsPosted
texts/statusSharedcompanypostsIhaveonly
Ihaven’t
usedused
social
social
mediamediaon
postsbyotherusersupdatespassivelyBrand
usersCategory
usersAllrespondents28
Notes:Sources:’’Which
ofthese
things
have
youdone
onsocial
media
in
the
past
4weeks?’’;
Multi
Pick;
"From
which
ofthese
online
providershave
youbookedan
accommodation
–hotel
orprivate
accommodation
–in
the
past12
months(website
orapp)?’’;
Multi
Pick;
Base:
n=85
KAYAK
users,n=2,031
accommodation
bookers,
n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023KAYA
K
users
tend
to
listen
to
podcasts
more
often
than
accommodationbookers
in
generalMarketing
touchpoints:media
usagebychannelTypeof
mediaconsumersintheUK
havebeen
using
inthepast4weeks90%85%84%79%
78%73%70%68%66%60%57%50%58%59%56%55%46%50%50%42%35%34%22%32%31%31%30%28%16%26%27%18%15%DigitalvideocontentTVDigitalmusiccontentPodcastsMovies
/cinemaRadioOnlinenewswebsitesDailynewspapersMagazinesOnlinemagazinesWeeklynewspapersBrand
usersCategory
usersAllrespondents29
Notes:Sources:’’Whatkind
ofmedia
have
youused
in
the
past
4weeks?’’;
Multi
Pick;
"From
which
ofthese
online
providers
have
youbooked
anaccommodation
–
hotel
orprivate
accommodation
–
in
the
past12
months
(website
orapp)?’’;Multi
Pick;Base:n=85
KAYAK
users,n=2,031
accommodation
bookers,n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
2023KAYA
K
users
remember
hearing
ads
on
music
portals
and
streaming
servicesmore
often
than
other
accommodation
bookersMarketing
touchpoints:digitaladvertising
touchpointsTop10
placeswhereKAYAKusersintheUKhave
come
across
digital
advertisingin
thepast4weeks62%60%51%51%49%48%43%44%43%42%42%40%37%38%35%35%35%31%31%30%27%27%20%20%19%18%16%13%12%10%Video
portalsSocial
mediaMusicportals
Search
engines
Video
streamingservicesWebsitesandappsof
brandsOnlinestoresVideo
gamesEditorialwebsitesandappsBlogs/forumsBrand
usersCategory
usersAllrespondents30
Notes:Sources:’’Wherehave
youcomeacrossdigital
advertisements
in
the
past4
weeks?’’;
Multi
Pick;"Fromwhich
ofthese
online
providers
have
youbookedan
accommodation
–hotel
orprivate
accommodation
–in
the
past
12
months(website
orapp)?’’;
Multi
Pick;
Base:n=85
KAYAK
users,n=2,031
accommodation
bookers,n=24,183
all
respondentsConsumer
Insights
Global
as
of
August
202362%
of
KAYA
K
users
remember
ads
they
saw
on
TVMarketing
touchpoints:non-digital
advertising
touchpointsPlaces
whereconsumersinthe
UK
havecome
across
non-digital
advertisinginthepast4weeks62%55%52%43%51%49%45%42%42%36%39%30%36%34%32%31%29%27%21%21%21%19%18%18%OnTVOnadvertisingspacesDirectly
inthestoreAtthemovies/cinemaInprintedmagazinesandjournalsOntheradioBy
mailshot
/advertisingmailInprinteddailynewspaperson
thegoBrand
usersCategory
usersAllrespondents31
Notes:Sources:’’Wherehave
youcomeacrossnon-digital
advertisements
in
the
past4weeks?’’;
Multi
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