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CONSUMERS
&
BRANDSVideo
live
streaming
services:QQ
egame
followers
in
ChinaConsumer
InsightsSeptember
2023Consumer
Insights
Global
surveyIntroductionReportoverviewGlobal
survey
methodology
(1)Design:
OnlineSurvey,
split
questionnaire
designThis
report
offers
the
reader
acomprehensiveoverview
ofQQ
egame
followers
in
China:
who
theyare;
what
they
like;
what
they
think;
and
how
to
reachthem.
It
provides
insights
ontheir
demographics,lifestyle,
opinions,
and
marketing
touchpoints.Duration:
approx.
15
minutesLanguage:
official
language(s)
of
eachcountry
withAmerican
English
offered
as
an
alternativeAdditionally,
the
report
allows
the
reader
toRegion:
56
countriesbenchmark
egame
followers
in
China
(’’brandusers’’)
against
Chinese
video
live
streaming
siteusersin
general
(’’category
users’’),
and
the
overall
Chineseonliner,
labelled
as
’’all
respondents’’
in
the
charts.Number
of
respondents:•
12,000+
forcountries
withthe
extended
survey(including
China)•
2,000+
for
the
basic
surveyThe
report
is
updated
quarterly
and
isbasedondataSample:
Internet
users,
aged
18
–64,
quotas
set
ongender
and
agefrom
theConsumer
Insights
Global
survey,
aninternational
survey
that
covers
more
than
15,000brands
across
56
countries.Fieldwork:•
Continuous
from
January
to
December•
Countries
that
receivethe
extended
survey
areupdated
fourtimes
ayear2Notes:(1):
See
the
fullmethodology
for
a
detailed
overviewof
the
study
designConsumer
Insights
Global
as
of
September
2023Sources:CHAPTER
01Management
summary•
Brand
usage•
Key
insightsQQ
egame
ranks
sixth
among
video
live
streaming
services
in
ChinaManagement
summary:
brand
usageand
competitionTop
10
most
used
video
live
streaming
services
in
ChinabilibiliHuya69%44%Douyu40%YY
Live22%Inke18%17%QQ
egameChushouLongzhuQQ
nowTrovo
Live11%10%10%5%4Notes:"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=1718,video
live
streamingsiteusersConsumer
Insights
Global
as
of
September
2023Sources:QQ
egame
followers
in
ChinaManagement
summary:
key
insightsDemographic
profileConsumer
lifestyleConsumer
attitudesMarketing
touchpointsQQ
egamehas
ahighshare
offollowers
A
happy
relationship
is
less
important
to
Itstands
out
that
51%
ofQQ
egameQQ
egamefollowers
access
the
internetviaasmart
TV
more
often
than
theaverage
video
live
streaming
siteuser.that
are
Millennials
compared
to
thetotal
online
population.QQ
egamefollowers
than
to
other
video
followers
bought
products
becauselive
streaming
siteusers.celebrities
or
influencers
advertisedthem.There
is
afairlyeven
split
ofmaleandfemaleQQ
egamefollowers.Sports
is
arelativelyprevalent
interestofQQ
egamefollowers.On
social
media,
egame
followersinteract
withcompanies
more
oftenthan
other
videolive
streaming
siteusers.40%
ofQQ
egame
followers
areinnovators
or
early
adopters
ofnewproducts.QQ
egamehas
alarger
share
offollowers
withamedium
householdincomethan
other
video
live
streamingservices.Techor
computers
are
relativelypopular
hobbies
among
egamefollowers.Health
&
social
securityand
theenvironment
are
issues
ofparticularconcern
to
egame
followers.QQ
egamefollowers
remember
seeingads
onblogs
and
forums
more
oftenthan
other
videolive
streaming
siteusers.QQ
egamefollowers
are
morelikelytolive
in
megacities
than
the
averageonliner.5Sources:Consumer
Insights
Global
as
of
September
2023CHAPTER
02Demographic
profile•
Generations•
Gender•
Education•
Income•
Household
classification•
Type
ofcommunity•
LGBTQ+QQ
egame
has
a
high
share
of
followers
that
are
Millennials
compared
to
thetotal
online
populationDemographic
profile:
generationsAge
of
consumers
in
ChinaBrand
users19%53%24%26%4%3%Category
usersAll
respondents22%48%22%43%29%6%Generation
ZMillennialsGeneration
XBabyBoomers7Notes:’’How
old
are
you?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:n=296,QQ
egame
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsSources:Consumer
Insights
Global
as
of
September
2023There
is
a
fairly
even
split
of
male
and
female
egame
followersDemographic
profile:
genderGender
of
consumers
in
ChinaBrand
users50%51%51%50%49%49%Category
usersAll
respondentsMaleFemale8Notes:’’What
is
your
gender?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";MultiPick;
Base:
n=296,QQ
egame
followers,n=1718,video
livestreamingsite
users,n=24522,all
respondentsSources:Consumer
Insights
Global
as
of
September
202376%
of
egame
followers
have
a
college
degreeDemographic
profile:
educationConsumer’s
level
of
education
in
China56%56%53%17%
17%14%12%12%11%
12%11%11%4%3%3%2%
2%1%1%0%
0%Noformaleducation
/primary
schoolLower
secondary
Upper
secondaryTechnical
/vocationaleducationBachelor
degree
Master
degree
Doctoral
degreeeducation
(noteligible
foreducation(eligible
foror
equivalentor
equivalentor
equivalentuniversity
study)
university
study)Brand
usersCategory
usersAll
respondents9Notes:’’What
is
the
highest
levelof
education
you
have
completed?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=296,QQ
egame
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023Sources:QQ
egame
has
a
larger
share
of
followers
with
a
medium
household
incomethan
other
video
live
streaming
servicesDemographic
profile:
incomeShare
of
consumers
in
China
in
the
high,
middle,
and
low
thirds
of
monthly
household
gross
incomeBrand
users46%33%21%Category
usersAll
respondents42%29%29%33%33%33%HighMiddleLow10
Notes:Sources:Recalculated
to
only
include
respondentsthat
provide
incomeinformation,recode
based
on
’’Monthly/annualhousehold
income
(local
currency)’’;
Single
Pick;"Which
websites
or
apps
have
you
used
in
the
past
12
months
towatch
video
livestreams?";
Multi
Pick;Base:
n=296,QQ
egame
followers,n=1718,video
livestreamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
202354%
of
egame
followers
live
in
a
nuclear
familyDemographic
profile:
householdclassificationType
of
households
in
which
consumers
in
China
live54%52%48%16%15%15%14%13%10%10%9%8%7%
7%5%5%4%3%2%
3%Other1%Single
householdCouplehouseholdSingle
parenthouseholdPartnersand
childrenMulti-generationalfamilyTwo
or
morerelated
adults
householdtypesBrand
usersCategory
usersAll
respondents11
Notes:Sources:Typology
based
on
’’household
size’’,’’household
constellation’’
and
’’children
under
the
age
of
14
in
household’’;
Single
Pick;"Which
websitesor
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=296,QQ
egame
followers,n=1718,video
livestreamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
ofSeptember
2023QQ
egame
followers
are
more
likely
to
live
in
megacities
than
the
averageonlinerDemographic
profile:
type
ofcommunityCommunities
where
consumers
live
in
China53%52%45%27%26%22%15%14%13%7%6%5%4%3%2%
2%
2%2%Rural
communitySmall
townMedium-sized
townLarge
cityCity
withover
1Megacity
withover
5millioninhabitants
millioninhabitantsBrand
usersCategory
usersAll
respondents12
Notes:Sources:’’In
what
type
of
community
do
you
live?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=296,QQ
egame
followers,n=1718,video
livestreamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
20235%
of
egame
followers
consider
themselves
part
of
the
LGBTQ+
communityDemographic
profile:
LGBTQ+LGBTQ+
status
of
consumers
in
ChinaBrand
users5%6%93%2%Category
users89%5%All
respondents
5%88%7%YesNoWouldrather
notsay13
Notes:Sources:’’Do
you
consider
yourself
part
of
the
LGBTQ+
community?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
Multi
Pick;Base:
n=296,QQ
egame
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
ofSeptember
2023CHAPTER
03Consumer
lifestyle•
Lifevalues•
Maininterests•
Hobbies
&
leisure
activities•
Sports
activities•
Sports
followedA
happy
relationship
is
less
important
to
egame
followers
than
to
othervideo
live
streaming
site
usersConsumer
lifestyle:
life
valuesMost
important
aspects
of
life
forconsumers
in
China43%43%43%41%38%38%37%37%37%36%35%34%33%33%28%29%25%29%29%28%25%28%28%26%25%22%22%10%9%9%Safety
andsecurityMaking
myowndecisionsAdvancingmycareerAn
honestandrespectable
lifeA
happyrelationshipLearningnew
thingsTo
besuccessful
Social
justiceHaving
agoodtimeTraditionsBrand
usersCategory
usersAll
respondents15
Notes:Sources:’’Out
of
the
followinglist,which
are
the
3
mostimportant
aspects
to
you
in
life?
Please
choose
exactly
3.’’;
MultiPick;"Which
websitesor
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;Base:
n=296,QQ
egame
followers,n=1718,video
live
streamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
ofSeptember
2023Sports
is
a
relatively
prevalent
interest
of
egame
followersConsumer
lifestyle:
maininterestsTop
10
interests
of
egame
followers
in
China50%48%46%45%40%45%45%44%43%38%43%39%39%37%36%36%33%32%30%31%28%28%28%26%25%24%24%21%20%18%Health
&fitnessFood
&diningSportsMovies,TV
shows&musicTravelScience&technologyFashion&
beautyFinance&economyVehicles
&mobilityGaming
&eSportsBrand
usersCategory
usersAll
respondents16
Notes:Sources:’’What
topics
are
you
personally
interested
in?’’;
MultiPick;"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=296,QQ
egame
followers,n=1718,video
livestreamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023Tech
or
computers
are
relatively
popular
hobbies
among
egame
followersConsumer
lifestyle:
hobbies
&leisureactivitiesTop
10
hobbies
and
leisure
activities
of
egame
followers
in
China54%50%47%45%46%41%35%41%40%39%39%36%35%35%35%31%28%33%30%28%31%31%29%27%26%24%23%23%22%19%OutdooractivitiesDoing
sportsand
fitnessTravelingSocializingCooking/
bakingCars
/vehiclesTech/computersVideogamingReadingPhotographyBrand
usersCategory
usersAll
respondents17
Notes:Sources:’’What
are
your
personal
hobbies
and
activities?’’;
MultiPick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=296,QQ
egame
followers,n=1718,video
livestreamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023QQ
egame
followers
are
more
likely
to
play
basketball
than
other
video
livestreaming
site
usersConsumer
lifestyle:
sports
activitiesTop
10
sports
activities
of
egame
followers
in
China36%36%32%30%28%28%27%27%26%25%20%23%23%23%23%19%21%20%20%16%15%12%10%14%14%13%11%11%9%8%BadmintonBasketballCyclingFitness,aerobics,cardioRunning/
JoggingHikingTableTennisSwimming/
DivingDancingSoccerBrand
usersCategory
usersAll
respondents18
Notes:Sources:’’Which
of
these
sports
or
activitiesdo
you
do
at
least
occasionally?’’;
MultiPick;"Which
websitesor
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:n=185,QQ
egame
followers,n=1014,video
live
streamingsite
users,n=12877,allrespondentsConsumer
Insights
Global
as
of
September
2023QQ
egame
followers
are
more
likely
to
follow
basketball
than
other
video
livestreaming
site
usersConsumer
lifestyle:
sports
followedTop
10
sports
followed
by
egame
followers
in
China31%22%21%19%19%17%16%16%15%15%15%13%13%12%13%10%11%9%9%8%8%8%7%7%6%6%6%6%5%5%BasketballSoccerAthletics(track
&field)TabletennisTennisCyclingSwimming/
divingGymnasticsBoxingVolleyballBrand
usersCategory
usersAll
respondents19
Notes:Sources:’’In
which
of
these
sports
do
you
follow
competitions,leagues
or
teams?’’;
MultiPick;
"Which
websites
or
apps
have
you
usedin
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=136,QQ
egame
followers,n=563,video
live
streamingsiteusers,n=6479,all
respondentsConsumer
Insights
Global
as
of
September
2023CHAPTER
04Consumer
attitudes•
Attitudes
towards
online
advertising•
Innovation
adoption•
Challenges
facing
the
country•
Politics20It
stands
out
that
51%
of
egame
followers
bought
products
becausecelebrities
or
influencers
advertised
themConsumer
attitudes:
marketing
&
social
mediaAgreement
with
statements
towards
marketing
&
social
media
in
China51%45%43%42%41%36%31%30%29%29%21%20%17%14%
14%Ihave
bought
productsbecausecelebrities
orinfluencers
advertisedthemIdon’t
mindadvertising
if
Igetfree
content
in
returnIusead
blockers
whenbrowsing
the
internetIdon’t
mindwhencompanies
usemypersonal
datafor
advertisingIoften
have
difficultydistinguishingadvertising
from
contentBrand
usersCategory
usersAll
respondents21
Notes:Sources:’’Which
of
these
statements
apply
to
you?’’;
MultiPick;"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watchvideo
livestreams?";
MultiPick;
Base:
n=296,QQ
egame
followers,n=1718,video
live
streamingsite
users,n=4080,all
respondentsConsumer
Insights
Global
as
of
September
202340%
of
egame
followers
are
innovators
or
early
adopters
of
new
productsConsumer
attitudes:
innovationadoptionInnovation
adopter
types
based
on
statementstowards
innovation
by
consumers
in
China48%47%42%36%27%23%16%13%12%10%10%9%3%2%2%InnovatorsEarlyadoptersBrand
usersEarlymajorityCategory
usersLate
majorityAll
respondentsLaggards22
Notes:Sources:Recode
based
on
’’Which
of
these
statements
regardingtechnology
apply
to
you?’’;
MultiPick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=296,QQ
egamefollowers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023Health
&
social
security
and
the
environment
are
issues
of
particular
concern
toQQ
egame
followersConsumer
attitudes:
challenges
facingthe
countryThe
10
most
important
issues
facing
China
according
toQQ
egame
followers39%36%35%35%31%31%31%29%32%32%32%31%30%29%29%28%28%25%27%23%23%25%25%25%24%21%19%22%22%19%Health
andsocial
securityEnvironmentFood
andwater
securityEducationEconomicsituationRising
prices
Climate
change/
inflation/HousingUnifyingthe
countryUnemploymentcost
oflivingBrand
usersCategory
usersAll
respondents23
Notes:Sources:’’What
do
you
personally
think
are
the
mostimportant
issues
in
your
country
of
residence
that
need
to
beaddressed?’’;Multi
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";Multi
Pick;
Base:
n=296,QQ
egame
followers,n=1718,video
livestreamingsite
users,n=24522,allrespondentsConsumer
Insights
Global
as
of
September
2023QQ
egame
followers
reflect
the
general
political
landscapeConsumer
attitudes:
politicsPolitical
attitudes
of
consumers
in
ChinaBrand
users21%21%21%47%47%45%24%22%8%Category
usersAll
respondents10%22%12%LeftCenterRightPrefer
not
to
answer24
Notes:Sources:Recode
based
on
’’Many
people
use
the
terms
’left’
and
’right’
when
they
want
to
describe
politicalviews.
Where
would
you
place
yourself
on
a
scale
from
left
to
right?’’;
Single
Pick;
"Which
websites
or
apps
have
you
used
inthe
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:n=296,QQ
egame
followers,n=1718,video
live
streamingsiteusers,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023CHAPTER
05Marketing
touchpoints•
Internet
usage
by
device•
Social
mediausage•
Media
usage
by
channel•
Digital
advertising
touchpoints•
Non-digital
advertising
touchpointsQQ
egame
followers
access
the
internet
via
a
smart
TV
more
often
than
theaverage
video
live
streaming
site
userMarketing
touchpoints:
internet
usage
by
deviceDevices
consumers
in
China
use
regularly
toaccess
the
internet97%94%
94%79%74%72%71%67%67%58%57%56%55%54%53%51%42%39%40%34%31%29%29%24%23%19%17%SmartphoneLaptopTabletSmart
TVDesktop
PCSmartwatchSmart
speakersGaming
console
Streaming
deviceBrand
usersCategory
usersAll
respondents26
Notes:Sources:’’Which
of
these
devices
do
you
regularly
use
with
an
internetconnection?’’;
MultiPick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=296,QQ
egamefollowers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
ofSeptember
2023On
social
media,
egame
followers
interact
with
companies
more
often
thanother
video
live
streaming
site
usersMarketing
touchpoints:
social
media
usageSocial
media
activities
in
China
by
type54%51%51%50%50%49%46%46%41%45%40%47%38%45%
39%39%44%44%39%42%30%37%36%34%32%32%28%27%25%23%4%2%2%1%1%0%Postedpictures/
videosFollowedpeopleCommentedonpostsLikedcompanypostsSharedposts
byother
usersLiked
posts
Posted
texts
Sent
privateFollowedcompaniesSharedcompanypostsIhave
only
Ihaven’t
usedusedsocial
social
mediamediaby
otherusers/
statusupdatesmessagespassivelyBrand
usersCategory
usersAll
respondents27
Notes:Sources:’’Which
of
these
things
have
you
doneon
social
media
in
the
past
4
weeks?’’;
MultiPick;"Which
websitesor
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:n=296,QQ
egamefollowers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023QQ
egame
followers
tend
to
listen
to
podcasts
more
often
than
video
livestreaming
site
users
in
generalMarketing
touchpoints:
mediausageby
channelType
of
media
consumers
in
China
have
been
using
in
the
past
4
weeks78%67%77%76%71%68%73%65%66%52%62%52%50%48%47%38%47%46%32%45%38%35%33%30%30%29%29%27%26%25%24%13%12%Digital
videocontentMovies
/cinemaTVDigital
musiccontentOnlinemagazinesPodcastsOnlinenewswebsitesRadioMagazinesDailynewspapersWeeklynewspapersBrand
usersCategory
usersAll
respondents28
Notes:Sources:’’What
kind
of
media
have
you
used
in
the
past
4
weeks?’’;
Multi
Pick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
Multi
Pick;Base:
n=296,QQ
egame
followers,n=1718,videolive
streamingsite
users,n=12469,allrespondentsConsumer
Insights
Global
as
of
September
2023QQ
egame
followers
remember
seeing
ads
on
blogs
and
forums
more
oftenthan
other
video
live
streaming
site
usersMarketing
touchpoints:
digital
advertising
touchpointsTop
10
places
where
egame
followers
in
China
have
come
across
digital
advertising
in
the
past
4
weeks45%44%43%42%41%41%40%38%37%37%36%36%36%35%35%34%32%33%32%30%30%27%26%26%24%25%24%24%22%21%VideogamesVideoportals
Search
engines
Onlinestores
Videostreaming
Social
mediaservicesWebsitesand
appsofbrandsNewslettersBlogs/forumsMusic
portalsBrand
usersCategory
usersAll
respondents29
Notes:Sources:’’Where
have
you
come
across
digital
advertisements
in
the
past4
weeks?’’;
MultiPick;
"Which
websites
or
apps
have
you
usedin
the
past
12
months
to
watch
video
livestreams?";
MultiPick;
Base:
n=296,QQ
egamefollowers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023QQ
egame
followers
remember
ads
they
got
by
more
often
than
othervideo
live
streaming
site
usersMarketing
touchpoints:
non-digital
advertising
touchpointsPlaces
where
consumers
in
China
have
come
across
non-digital
advertising
in
the
past
4
weeks58%51%50%50%49%43%42%41%40%38%36%34%35%33%32%30%24%23%21%21%
21%20%19%
19%On
TVAt
the
movies
On
advertisingDirectlyinthe
storeBymailshot
/advertisingmailInprinteddailynewspapersInprintedmagazinesand
journalsOn
theradio/cinemaspacesonthe
goBrand
usersCategory
usersAll
respondents30
Notes:Sources:’’Where
have
you
come
across
non-digital
advertisements
in
the
past4
weeks?’’;MultiPick;
"Which
websites
or
apps
have
you
used
in
the
past
12
months
to
watch
video
livestreams?";
Multi
Pick;
Base:
n=296,QQ
egamefollowers,n=1718,video
live
streamingsite
users,n=24522,all
respondentsConsumer
Insights
Global
as
of
September
2023CONSUMER
INSIGHTSUnderstand
what
drivesconsumersGain
a
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