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RISKCULTURESANDBANKING:
WHERENEXT?
AboutACCA
WeareACCA(theAssociationofCharteredCertified
Accountants),agloballyrecognisedprofessionalaccountancy
bodyprovidingqualificationsandadvancingstandardsin
accountancyworldwide.
Foundedin1904towidenaccesstotheaccountancyprofession,
we’velongchampionedinclusionandtodayproudlysupporta
diversecommunityofover247,000membersand526,000future
membersin181countries.
Ourforward-lookingqualifications,continuouslearningandinsights
arerespectedandvaluedbyemployersineverysector.Theyequip
individualswiththebusinessandfinanceexpertiseandethical
judgmenttocreate,protect,andreportthesustainablevalue
deliveredbyorganisationsandeconomies.
Guidedbyourpurposeandvalues,ourvisionistodevelop
theaccountancyprofessiontheworldneeds.Partneringwith
policymakers,standardsetters,thedonorcommunity,educators
andotheraccountancybodies,we’restrengtheningandbuildinga
professionthatdrivesasustainablefutureforall.
Findoutmoreat
Copyright©February2024bytheAssociationofCharteredCertifiedAccountants(ACCA).
Allrightsreserved.UsedwithpermissionofACCA.Contactinsights@for
permissiontoreproduce,storeortransmit,ortomakeothersimilarusesofthisdocument.
RISKCULTURESAND
BANKING:WHERENEXT?
Thisspecialreportlooksatwhatriskculturemeansforthebankingindustryasitfacesmajorstructuralandmacroeconomicshiftsinthemidstofthinningcapacitiestoadapt.BuildingonfindingsfromACCA’swiderreport,RiskCulture:BuildingResilienceandSeizingOpportunities(Johnson2023),andourongoingquarterlyGlobalRisksSurvey,weexaminehowthealreadyheavilyregulatedfinancialservicessectorhasrespondedtothechangingtidesofthepastyear,fromliquiditywoesandcorporatecollapsestorisinginterestratesandconsequentialgains.Throughourregionalroundtablesandone-on-onediscussionswithACCAmembersworkingatandwithbanksaroundtheworld,weexplorethepathaheadforthisindustryandthedifferentrolesourprofessionplaysinpavingthewayforward.
Author
RachaelJohnson,
HeadofRiskManagementandCorporateGovernance,ACCA
4
Contents
Guestpreface:TedMacDonald,FinancialMarketsStandardsBoard5
Executivesummary
7
1.Prioritisingcultureandgovernance
10
2.Rethinkingoperationalriskquantification
14
3.Theregulatoryconundrums
17
4.Theaccountancyprofession’sperspectives
21
5.Liftingthecloudedviewofbehaviour
27
6.Uncoveringleadershipblindspots
29
7.AI’sparadigmshift
32
8.Therelationshipbetweenriskandinternalaudit(IA)continuestoevolve
35
9.Accountabilityiskeyforsuccessfulriskcultures
40
Closingremarks:PavGill,Wirecardwhistle-blower
43
References
44
Appendix
46
Guestpreface
TedMacDonald
seniortechnicalspecialist,FinancialMarkets
StandardsBoard
Ahealthyrespectfortheneedtounderstandandnavigateriskaswellasanaspirationtobesuitablymindfulandproficientatdoingsoisnowbothapersonalandorganisationalimperative.Thisfacthasbeenunderlinedbyyearsofmisadventureacrossindustrygenerallybutdramaticallysoonceagainwiththefailuresofmajorfinancialinstitutions.
Theconceptofnavigationratherthanavoidanceisappropriatebecauseriskmanagementisaboutenablinggoodthingstohappenasmuchormoresothanensuringthatbad
thingsdonot.Thedynamicsofriskhavemoretodowiththeinfinitevarietyofhuman
behaviourthanthestatisticalprobabilitiesoftroublegeneratedbyamathematicalmodel.Itisalltooclearthattryingtomakesenseofacomplex,rapidlychangingworldrequiresfarmorethanadedicatedriskfunctioncanprovide.
CatastrophesinfinancialserviceslikeArchegosandSiliconValleyBankarearguably
explainedmorebyfailingsofstaffbehaviouratvariouslevelsthanbyflawsinpolicy
draftingorprocessdesign.Thefailingsalsoextendedfarbeyondthetypicalorganisational
footprintofRiskandCompliancefunctions.AstrongpartnershipbetweenRisk,othersupportunits,andespeciallytheaccountingfunctionscanmakeabigdifference.
5
RISKCULTURESANDBANKING:WHERENEXT?|GUESTPREFACE
6
Behaviourversusculture
Theterm‘culture’isoftencloakedinswirlingadjectives
andsweepinggeneralisations.However,itcanbequicklyelevatedabovethisfogbyfocusingontherelevant
behavioursthatunderpinkeyprinciplesandvaluesofa
firm,aprofessionorthespecificobjectivesofariskcontrolprocess.Individualbehaviourssupporttheachievement
ofdesiredoutcomes.Thecombinedterm‘riskculture’cansimilarlybeelevatedwhenthefocusofattentionisonkeybehavioursthatmatter.
Thefinancialservicesindustryrecentlytookastepbacktoassessitsprogressindevelopingeffectivemanagement
informationonconductandculture.Itfoundthatitwas
notspreadingitsattentionwidelyenoughorsufficiently
addressingspecific,unhelpfulbehaviours.Itisnowtakingstepstoaddressthis.Theselessonsintherecentreport
fromtheFinancialMarketsStandardsBoardcaneffectivelyapplytoindustryingeneral(FMSB2023).
Networkingandtellingthestory
RiskandComplianceteams,oftenreportingtogether
tothechiefriskofficer(CRO)inlargerbanks,operate
essentialcontrolandsupportinfrastructureandhavedeepconnectionsacrossthewholeorganisation.Alsoinfinancialservices,thechiefoperatingofficer(COO)oversees
anotherhighlyconnectedorganisationwithaccesstoveryusefulinformation.Butthestaffmemberswithperhapsthegreatestnetworkofallareinthefinanceandaccounting
functions.Theirrolestypicallyhavethemengaging
throughoutthewholeorganisationplacingtheminaprimepositiontocompareornoticedifferenceswithinoperatingunitsorwhenlookingacrossfunctionalboundaries.As
wellascompilingnumbers,thisenablesaccountingstafftogatherandthenrelateinsightfulobservationsorstoriesabouthowandwhythingsareactuallydone.
Wehaveacomfortablehabitofdescribingtheevolving
storyofanorganisationsolelywithnumbersthatassess
itsgrowth,revenues,profitabilityandforsome,quarterlyearningspershare.Buttheimportanthumanstoryofthecompanyismuchbroaderandrevolvesaroundpersonalandorganisationaldevelopment,community,marketimpact,resilience,skilldevelopmentandmuchmore.Numbers
doprovideasenseoforder,butstarknumericalsimplicitybarelyscratchesthesurface.Internalreportingshould
seektoelevatethebroaderstoryinclearandaccurate
terms.Itshouldbringtolifethestorybehindthenumberswithdecision-usefulcontext.Thisisaworthychallenge.
Enhancingcollaborationandbreakingdownsilos
Welivewithaconstantinflowofinformation,butitis
oftendevoidofchallengeordiversityofopinion.This
environmentbreedsriskratherthanenablingteamsto
addressandmitigateit.Collaborationisoftenrelegatedtobeingjustaprocessofseekinginputfromadditional
peopleaccompaniedbyworthyattemptsatinclusivity.
Infact,collaborationisafulldimensionofcharacterlikedrive,courage,justiceandaccountability.Itisanessentialareaforpersonalaswellasorganisationaldevelopmentifwearetomakemoresenseofdevelopmentsinatimelyfashion.Thisissimplyvitaltotheaccountingfunctions.
Riskandaccountingprofessionalscouldwellbecome
super-networkersandconveners,helpingteamsto
makegoodjudgementcalls,andaddressingtheneed
toshareknowledgewithintheorganisationaswellas
externally.Ultimately,allthesupportfunctionsneedto
raiseawareness,promotenewinformationandeffectivelyinfluenceeachotherandtherestoftheorganisation.
Storiescanhelpdothatandtheaccountingprofessionisperfectlyplacedtocontributesignificantly.
TedMacDonald,seniortechnicalspecialist,
FinancialMarketsStandardsBoard
RISKANDACCOUNTINGPROFESSIONALSCOULD
WELLBECOMESUPER-NETWORKERSANDCONVENERS,HELPINGTEAMSTOMAKEGOODJUDGEMENTCALLS,ANDADDRESSINGTHENEEDTOSHAREKNOWLEDGE
WITHINTHEORGANISATIONASWELLASEXTERNALLY.
RISKCULTURESANDBANKING:WHERENEXT?|EXECUTIVESUMMARY
7
Executivesummary
Thebankingcollapsesin2023highlightedtheneedforgreatertransparencyonissues
leadingtooperationallossesandreputationalriskatbanks,whichasaconsequenceiswhatastrongriskculturesupports.Trustedinformationiscrucialforbuildingresilienceandprudentialrisktakinginthefinancialservicesindustry,andthroughoutthisreportwediscusshowaccountancyprofessionalscanserveasriskculturesuper-networkers,aidingteamsinmakinginformeddecisionsandsharingknowledgewithinandoutsidethefirm.Bytellingthestories,ourprofessioncanraiseriskawareness,promotenew
insights,andeffectivelyinfluencetheperformanceoftheorganisation.
Learninglessonsandpavingthe
wayforward
Asgreenanddigitaltransitionsonlyfurtherincrease
stakeholders’expectations,howbanksandtheirregulatorslearnfromthe2023collapsesmightprovetobeoneofthemostcriticalchaptersinalifetimeforthefinancialservicesindustry.Fromariskcultureperspective,ACCAmembersfrombanksaroundtheworldhaveemphasisedthe
importanceofgainingafresh,morevigorousperspectiveon‘acceptednon-financialrisks’.
CreditSuisseadmitted‘materialweaknesses’initsinternalcontrolsoverfinancialreportingandriskassessmentsin
2022and2021,whichrelatedtothefailuretodesignandmaintainaneffectiveprocessforidentifyingtheriskof
materialmisstatementsinitsfinancialreporting.TheSwissFinancialMarketSupervisoryAuthority’sDecember2023
reportonthelessonslearntfromthecrisisalsostated
thatalthoughCreditSuissesatisfiedregulatorycapital
requirements,theywerenotenoughtopreventthebank’sdemise.ThemessagefromACCAmembersworldwideinthisindustrywasclear-cut:whilegreaterdialoguebetweenbanksandregulatorsisneeded,thereisacomplexitythatisfastbecomingrecognisedasa‘musttackle’forsuccessfulbankriskculturesandthatisbehaviouralscience.
Theriseofbehaviouralmetrics
RiskshavebecomesowidespreadthatmanyACCA
membersfrombanksusethewords‘threats’or‘hazards’instead,andsayitmakessensetofocusonthebehavioursbehindtherisksbecausebehaviourissomethingyou
canmeasure,monitor,andstrengthen.Adoptingamorebehaviourallyinformedapproachtounderstandingriskrequiresacknowledgingthekeypartoftheenvironmentindrivingbehaviourandacceptingdeepersystemicrootcauses.Formanagersthismeansadoptinganapproachthatreinforcestheirownresponsibilityandplacestheirownattitudesunderthespotlighttoo.
Understandingtheblindspotsandreasoningthatcan
cloudmanagement’svision,andinvestingininformed
behavioural-riskmethods,areallverycriticaltocraftingasuccessfulapproachtoriskmanagement.Uniqueamongrisks,behaviourisinfluencedbynumerouspowerfulbiasesthatareformidableobstaclestocreatingasuccessfulriskculture.Thefirststepistorecognisethis.
Perspectivesofaccountancyprofessionalsatbanks
Wediscusshowaccountancyprofessionalsinvariousrolesatbankshavebecomemorefocusedonhelpingturn
riskmanagementintoavalue-addedmindset,helping
institutionsmeettheirobjectives,especiallythoserelatedtothesustainabilityagenda,andthisincludesensuringtheintegrityofenvironmental,socialandgovernance(ESG)
reporting.However,respondentsworkinginriskroles
oftenexpressedfrustrationaboutnothavingthenecessarybuy-inandinvestmentduringsuchpivotaltimes.
Membersexplainhowrisksareincreasinglyinfluencingandexacerbatingoneanother,withmanyCROsandriskheadsalsopointingtogrowinggeopoliticalcomplexities
manifestingthroughsupplychaindisruptions,
ransomwares,andthird-partythreats.ThroughourquarterlyGlobalRisksSurveyweseehowpoliticalinstabilitytypicallyconcernsfinancialservicesrespondentsthroughthe
‘technology,data,andcybersecurity’lens,whileindividualsworkingatnon-financialcorporatesperceivesuchconcernsmoreas‘business-critical’risks,rangingfromtransportationissuestocustomerserviceandreputationrisks.
Leadershipsettingthecourse–
forsuccessorfailure
Itisimportanttoconsidertheleadershipriskperspectiveandhowthisinfluencesthedefinitions,decisions,
approaches,andreactionstoabank’sriskculture.Severalparticipantsinourbankingroundtablesalsobroughtupthenotionofhowtheriskdispositionoftheirleadersmay
RISKCULTURESANDBANKING:WHERENEXT?|EXECUTIVESUMMARY
affectperformance,andwefoundagrowingbodyof
literatureonthissubjectgiventheamountofaccessible
externaldataaboutbanksandthebackgroundsoftheir
executives.Understandinghowdifferentteamleaders
acrosstheorganisationthinkaboutrisk–forexample,whatisacceptableandwhatisnot–helpsmajordecisionmakersinfluencetheorganisationalbehaviouralchangeneededtoachievegoalsandturnthedialintherightdirection.
Additionally,wefoundthatmiddlemanagerswho
understandhowdifferentpeopleontheirteamdealwithriskarebetteratcapitalisingonthevariousindividual
strengthsofeachteammember.Thepointisthatstrongleadershipinvolvesanappreciationofperspectivesthatchallengeandcomplementeachotherinawaythat
createsvalueandsustainableinvestmentreturns.
AIischangingthebankingindustryfasterthanmeetstheeye
Unsurprisingly,thereporthighlightsthesignificantimpactofAIonbanking,particularlyinriskmanagementandtheinsightsitprovides.Bytheendof2023,somebankswereexploringwaystoidentifyconductrisksusingunstructureddatafromvariouscommunicationschannels,including
advancedanalyticstodetectpreviouslyunsuspected
behaviouralissuesandpatterns.Theseadvancements
providehighlyproductiveandpredictivecapabilities,buttheyalsohavepotentialunintendedconsequences.
ACCAmembersemphasisetheimportanceof
consideringbothexistingandnewusecasestogether,
asunderstandingthedesiredoutcomesandunintendedconsequencesiscrucialforstakeholdersandshareholders.Inthenearterm,newtechnologieslikechatbotsare
emerging,andwefoundseveralbanksconfiguring
variousversionsoftheirownin-house.Thevalueofthese
technologiesliesintheirtrueintegrationintobusiness
processes,anditwilltaketimefortheriskandcompliance
communitytoensuretheyoperateasexpected.
Accountancyprofessionalscanstrikeabalancebetween
numericaldataandwhatishappeninginpractice,whichis
essentialfordecisionmakingandmaintainingtrustduring
rapidtransformation.
Accountabilityandcollaborationacross
thethreelines
Thereportalsodelvesintohoworganisationsenhance
collaborationanddecisionmakingacrossthe‘three
lines’–whereriskandaccountancyprofessionalscome
together.Weexplainhowinstitutionscanensurethat
accountabilityisembeddedacrossteamsbydeploying
structural‘drivers’,reinforcingcoreactionssothatsenior
leadersareultimatelyaccountableforoutcomeswithin
theirremit.
Ourongoingdiscussionsabouttheevolvingrelationshipbetweenriskandethicscontinuestoshinealightonhowthisisbeingintegratedacrossthethreelines.Throughourbankingroundtables,wediscoverexamplesofdedicatedteamsofethicspractitionersbeingformedtodefine
policiesthathelpmitigateculturalandgovernancerisks.
Buildingastrongriskculturerequiresacollectiveeffort,
witheveryemployeeembracingaccountabilityasa
fundamentalsetofthreebehaviours:understanding,
acting,andrecording.Byimplementingthesedriversand
activators,institutionscanmitigateemergingrisksand
fosterahealthilybalancedriskculture.
8
RISKCULTURESANDBANKING:WHERENEXT?|EXECUTIVESUMMARY
9
Tenactionpointsforbanks
Ourspecialreportonriskculturesinthebankingindustryincludesalistofkeytakeawaysattheendofeachchaptertohelpriskandaccountancyprofessionalstakeaction.
1.Accountancyprofessionals
haveacrucialroleindeliveringeffectiveriskculturewithin
organisations,prioritisingvalueandriskmanagementeven
amidcuttingcosts.
6.Understandingdifferent
perspectivesonrisktaking
iscrucialfordecisionmakerstoinfluencebehaviouralchange,andshadowboardsand
employeetaskforcegroupscanmakeaprofounddifference.
2.Responsibleaccountingfor
operationalriskandnon-
financialrisksrequiresprecisemeasurement,transparent
reporting,andcontinuous
improvementinrisk
managementpractices.
7.Riskandfinancialprofessionalsmustconvenewithotherteamstoaddressthechallenges
posedbytheAIparadigmshiftandensurethesafeandethicaluseofAI.
3.Riskandfinancialleadersmustdemonstrateawarenessofriskcultureasacritical
riskgovernanceconcern
andcooperatewithregulatorsaboutwhatconstitutes
goodbehaviour.
8.Thethreelineshaveinevitablybeenblurredbythedisruptionoftoday’sdynamicrisk
landscape.Thisnecessitatesgreatercollaboration,agility
andinnovationforeffectiveriskgovernance.
4.Asbanksputmorefocuson
prioritisingrisksandidentifyingbehaviouralpatterns,
accountancyprofessionals
canhelpseniormanagementunderstandandpromote
positivebehaviourmore
strategically.
9.Accountabilityisessentialinpreventingbankfailures,andbusinessesshouldincentiviseandquantifyariskculturethatinvolveseveryonein
theorganisation.
5.Seniormanagementmustbe
awareofblindspotsandbiasesthatcanhindertheirapproachtoriskcultureandshould
assesstheirpreparedness
andknowledgeofrisksand
opportunitiesinaddressing
culturalconcerns.
10.ACCAprofessionalsshould
fulfiltheirjobrequirements
confidently,emphasising
vigilance,accountability,
andethicalpracticestopreventfurtherscandals.
RISKCULTURESANDBANKING:WHERENEXT?|1.PRIORITISINGCULTUREANDGOVERNANCE
10
1.Prioritisingculture
andgovernance
Thebankingturmoilinthefirstquarterof2023hasthrustbankriskmanagement
backintothelimelight,exposingculturalandgovernancecracksthatwouldmakeanysortoforganisationexceedinglyvulnerable,especiallywithtoday’stsunamiofchangeanduncertainty.Banksareinthebusinessoftakingonrisks,sothenecessityoffixingtheseblindspotsbeforeanothercrisisarisesisself-evident.Indeed,asthegreenand
digitaltransitionsonlyfurtherincreasestakeholders’expectations,howbanksand
theirregulatorslearnfromthe2023collapsesmightprovetobeoneofthemostcriticalchaptersinalifetimeforthefinancialservicesindustry.
Thechainofcollapses
ThecollapsesofFirstRepublicBank,SiliconValleyBank(SVB)andSignatureBankduringthefirstquarterof2023werethesecond-,third-,andfourth-largestbankfailuresinUShistory,respectively,smalleronlythanthecollapseofWashingtonMutualduringtheGlobalFinancialCrisis(GFC)in2007to2008.CreditSuisse,whichsince2011hadbeenonthe‘ListofGlobalSystemicallyImportantBanks’(G-SIBs)publishedbytheFinancialStabilityBoard(FSB
2022),wasbroughtdownbyasuccessionofscandals,
includingthebankruptcyofGreensillCapital,thesupply-chainfinancingbusinesstowhichithadlentbillionsof
dollars,andthefalloffamilyofficeArchegosCapital,whichresultedinmassivetradinglosses(FSB2023b).
CreditSuisse’stoxicculturewasexposedbyaseriesof
incidentsdemonstratingrecklessrisktakingandlackof
adherencetocontrols,anditsreputationwastarnishedtothepointthatstakeholderslostallconfidence.Thedemiseofallthesedifferenttypesandsizesofbanksisalltoo
typicalofwhathasbeenseenbefore,withthehedgefund,LongTermCapitalManagement(LTCM),HalifaxBank
ofScotland(HBOS),NorthernRock,LehmanBrothers,
AmericaInternationalGroup(AIG),andfinancialservicescompanyWachovia,amongothernotoriousexamples,
allofwhichhadprofoundimpactsontheeconomy.Lestweforget,theLIBOR(LondonInter-BankOfferedRate)
andINGbankscandals,whichalsohighlightedculturesofcollusion,laxcontrols,inadequatecustomerduediligenceandutterlackoftransparencyandaccountability.
PabloHernándezdeCos,thechairoftheBasel
CommitteeonBankingSupervisionandgovernoroftheBankofSpain,putthe2023collapsesintocontextinaspeechattheEurofiFinancialForumon14September2023,explainingthatitwasthemostsignificantsystem-widebankingstresseventsincetheGFCinbothscaleandscope:
‘Togiveyouasenseoftheorderofmagnitude,
thetotalvalueofthesebanks’assetsisroughly
equivalenttoSpain’sannualGDP,leavingasidethestockversusflownatureofthesenumbers.’
(HernándezdeCos2023)
Thesheerspeedofthecollapseswithinsuchashorttime–acceleratedbytheomnipresenceofsocialmedia–showedhowbanksnotidentifiedasG-SIBscanstillbesystemicallycrucialandcausecontagionandstressacrossthefinancialmarkets.ThefailureofafifthbankwitharoundUS$230bninassetsoccurredon1May2023.So,theinescapable
questionnowiswhatriskcultureandgovernance
improvementsdoweneedtomaketoavoidfuturecrises?
THEINESCAPABLEQUESTIONNOW,ISWHATRISKCULTUREANDGOVERNANCE
IMPROVEMENTSDOWE
NEEDTOMAKETOAVOIDFUTURECRISES?
RISKCULTURESANDBANKING:WHERENEXT?|1.PRIORITISINGCULTUREANDGOVERNANCE
11
CRISIS
CRISIS
CRISIS
CRISIS
CRISIS
CRISIS
CRISIS
CRISIS
Financialrisks
Non-financialrisks
Macro
prudential
analysis
Behaviour
&culture
Board
effectiveness
Thematic
investigations
(
Sound
operations
policy
Financial
reports
Compliance
Operational
risk
management
AML/CFT
Bench
marking
FIGURE1.1:Whatisriskculture?
Forwardlooking
Business
models
Stress
testing
Risk
management
Backwardlooking
Source:adaptedfromDrRogerMiles
RISKCULTUREISATERMDESCRIBINGTHEVALUES,
BELIEFS,KNOWLEDGE,ATTITUDES,CONDUCT,BEHAVIOURSANDUNDERSTANDINGABOUTRISK,ANDTHELEVELOF
ACCEPTEDRISKSHAREDBYAGROUPOFPEOPLEWHOHAVEACOMMONPURPOSE.
RISKCULTURESANDBANKING:WHERENEXT?|1.PRIORITISINGCULTUREANDGOVERNANCE
12
Reactionsfromregulators
Whilethemarketsseemedtomoveon,keybank
regulatorschurnedoutastringofassessmentsofthe
collapsesduringthesecondhalfof2023.TheBasel
CommitteeonBankingSupervision(BCBS)digestedthemanyflawsitfoundinitsReportontheBankingTurmoilof2023,includinglessonsthatregulatoryandsupervisorybodiesmustlearn(BCBS2023a).
‘fundamentalshortcomingsinbasicrisk
managementoftraditionalbankingrisks,suchasinterestrateriskandliquidityrisk,andvariousformsofconcentrationrisk;
.afailuretoappreciatehowvariousrisksthatwerebuildingupwereinterrelatedandcouldcompoundoneanother;
.inadequateandunsustainablebusiness
models,includinganexcessivefocuson
growthandshort-termprofitability(fuelledbyremunerationpolicies),attheexpenseofappropriateriskmanagement;
.apoorriskcultureandineffectivesenior
managementandboardoversight;and
.afailuretoadequatelyrespondtosupervisoryfeedbackandrecommendations.
(HernándezdeCos2023)
InitsownreviewoftheeventsofMarch2023,the
FSBfocusedontheeffectiveoperationalisationandimplementationofitsKeyAttributesofEffective
ResolutionRegimesforFinancialInstitutions,whichraisesmanydiscussionpointsonthesociallicenceofbanks
amidsterodingpublictrustinthem.(FSB2023b).
ReflectionsfromACCAmembers
ACCA’sriskcultureresearchcontinuestoseean
‘everything,everywhere,allatonce’environmentwhereeventhemostwell-capitalisedbanksfinditdifficultto
understandhowbehaviourstowardsandattitudesaboutriskaffecttheoverallhealthofthefirm.
‘Weseetimeandtimeagainthatboardsandseniormanagementaremoreconcernedwithquarterlyearningsanddonotpayenough
attentiontostrategicrisksandhowfasttheymaterialiseintosomethingverycostly.’
ACCAmember,UK
SeeABarticle,‘Areleadersrisk-ready?’(December2023).
‘Wehavealreadytalkedaboutthecaseforstrongriskcultures,sonowwithmorecostcuttingand
restructuringsthequestionforusasaprofessionis“howdowehelpfinancialinstitutions–andtheirregulators–restoretrustanddomoretoprevent
somethingsystemicfromhappeninginanalreadyshakyglobaleconomy?”’
AmemberofACCA’s‘GlobalForumforGovernance,RiskandPerformance’
ACCA’smajorreportfromApril2023,RiskCulture:
BuildingResilienceandSeizingOpportunities(Johnson2023),includes10callstoactiontohelpriskandfinancialleadersuseriskcultureasacompetitiveadvantagein
navigatingthestormywaters.ACCA’sreport,Internal
controlandtheTransformationofEntitiesisalsorelevantreading(Webb2022).
ACTIONPOINTS
Riskcultureiscentraltohowanyorganisationisledandmanaged,andaccountancyprofessionalsplayanintegralroleindeliveringaneffectiveriskculture.Thisisbecausetheiraccesstoinformationandinfluenceovermajordecisionmakersiskeytogettinganyaspectofanorganisationtowhereitanditsstakeholdersandshareholderswantittobe.
.Asorganisationsattempttoembedriskintostrategicdecisionmakingacrossallactivities,accountantsshouldaskthemselveswhatareastakepriorityandwhataddsvaluefortheirorganisationsegifweneedtocutcosts,canwestillmanageandtakeonriskeffectively?
.Thecomplexitiesofbanks’businessmodelsmeanaccountancyprofessionalsshouldbereviewingconflictswithstatedvaluesanddecidingwhetheropportunitiesareinlinewithdesiredbehaviours.Accountancyprofessionalsshould
alsobeexplicitlytaskedwithreconcilingethicswithprofits,especiallyduringtimesofrapidchangeanduncertainty.
RISKCULTURESANDBANKI
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