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ResilienceAmidDisruption:HowSome
Asia-PacificIncumbentsAre
OutmaneuveringInsurgents
Analysisof23consumerproductgoodscategoriesacross11Asia-Pacificmarketsrevealsanuancedreality.
ByJichulKang,GeraldTan,WeiweiXing,andDavidZehner
BAIN&CMPANY
Authorsandacknowledgments
JichulKangisapartnerwholeadsBain&Company’sConsumerProductspracticeinSouthKoreaandisbasedinSeoul.Youcancontacthimbyemailatjichul.kang@.
GeraldTanisapartnerwithBain&Company’sConsumerProductspracticebasedinSingapore.Youcancontacthimbyemailatgerald.tan@.
WeiweiXingisapartnerwithBain&Company’sConsumerProductspracticebasedinHongKong.Youcancontactherbyemailatweiwei.xing@.
DavidZehnerisaseniorpartnerwholeadsBain&Company’sConsumerProductspracticeinthe
Asia-PacificregionandisbasedinSydney.Youcancontacthimbyemailatdavid.zehner@.
Theauthorsextendgratitudetoallwhocontributed,includingBrunoLannes,CharlotteApps,RaviSwarup,NinaKaspar,PraptiSahni,ZaraLightowler,MiyaWang,YifeiGao,andRanqiLiufromBain.
Copyright©2024Bain&Company,Inc.Allrightsreserved.
BAIN&COMPANY
1
ResilienceAmidDisruption:HowSomeAsia-PacificIncumbentsAreOutmaneuveringInsurgents
AtaGlance
Ouranalysisof23consumerproductgoodscategoriesin11Asia-Pacificmarketsfrom2018to2022showsthatwhileinsurgentshavemadesignificantinroads,manyincumbentshavemain-tainedorevenincreasedtheirmarketshare.
Nosinglecategoryormarketfactorexplainsthesuccessorfailureofincumbentbrands.Channeldynamicsseemtobemoreinfluentialthancategorycharacteristics.Butwhatmattersmostishowincumbentsmanagetheircategoriesandbrands.
Successfulincumbentsblendtheirinherentstrengthswithinsurgentstrategies,leveragingscalewhileembracingagilityandinnovation.
TheriseandreinventionofestablishedAsia-PacificCPGbrandsamidinsurgentthreats
Wehaveallheardthenarrative—insurgentbrandsareontherisewhilelargeincumbentbrandsfaceanincreasinglygloomyfutureduetofallingbarrierstoentryandthrivinginnovation.However,
Baindataanalysisacross23consumerproductgoods(CPG)categoriesin11Asia-Pacificmarketsfrom2018to2022revealsamorenuancedreality.
Whileinsurgentbrandshavemadeinroadsincapturingmarketsharefromestablishedbrands,thistrendisnotall-encompassing.Despitethegenuinethreatposedbytheseemergingbrands,manyestablishedbrandscontinuetoachievesuccess.Withstrategiesspecificallytailoredtotheirstrengthsandmarketdynamics,incumbentscanthriveevenamidthegrowingpresenceofinsurgents.
Westudied253categoryandmarketcombinationsinAsia-Pacificoverfiveyears.Wefoundthatwhilelargeincumbentbrandslostin112cases(definedaslosingmorethan1percentagepointofmarket
shareinaggregate),incumbentsheldsteadyin72casesandwon(gainedmorethan1percentage
pointofmarketshareinaggregate)in69cases.TherewasnosinglecategorywhereincumbentslostshareacrosseveryAsia-Pacificmarket,norasinglemarketwheretheylostshareacrossallcategories(seeFigure1).So,whileinsurgentshavegainedgroundinmoresituationsthanincumbentshave
gained,theresultsshowsignificantvariationdependingonthespecificmarketandcategory.
2
Bottledwater
Carbonates
Drinkingmilkproducts
Energydrinks
Non-alcoholicbeverage
Juice
ResilienceAmidDisruption:HowSomeAsia-PacificIncumbentsAreOutmaneuveringInsurgents
Figure1:It’struethatinsurgentsaresucceeding—buttherearemanyexceptions,andincumbentwinnersabound
MalaysiaPhilippinesJapanIndiaChinaVietnamIndonesiaAustraliaSingaporeThailandSouth
Korea
Alcoholic
beverage
Beer
Spirits
Wine
Beautyand
personalcare
Bathand
shower
Color
cosmetics
Fragrances
Haircare
Oralcare
Skincare
Food
Confectionery
Edibleoils
Mealsand
soups
Milkformula
Petfood
Savory
snacks
Sweet
biscuits
Homecare
Laundrycare
Nappies/
diapers/pants
Win(incumbentsaggregatesharegain>1pp)Stable(sharechangewithin±1pp)Lose(sharelose>1pp)
Notes:pp=percentagepoints;Incumbentbrandsaredefinedastop10brandsintermsof2018marketshareineverycategoryxcountry,excludingbrandsthatnolongerexistin2022;MarketshareintermsoftotalvalueRSPforalcoholicbeveragesandretail/off-tradeRSPforothercategories
Sources:Euromonitor;Bainanalysis
3
30%
78%
2%
60
%18%%22%7%11%
InthePhilippines,largeincumbentslostin7of23categories
Channeldynamicsseemtobemoreinfluentialthancategorycharacteristics
Ouranalysisof11Asia-Pacificmarketsshowsavariedcompetitionpatternbetweenincumbentsandinsurgents(seeFigure2).Notably,SouthKorea,Singapore,andChinaemergeasthemostfavorableenvironmentsfornewentrants.Thistrendcouldbelinkedtotheirthrivinge-commercesectorandwell-establishednetworksofthird-partysuppliers,makingtheseregionsparticularlyconduciveforinsurgentgrowth.
SouthKorea,forexample,standsoutasoneoftheleadersintheAsia-Pacificregionfore-commercedevelopment.Thecountrywitnessedanimpressivee-commercesalespenetrationofapproximately34%in2022.Thismarketisalsodistinguishedbyitsrobustinfrastructureofthird-partysuppliers,towhichsmallbrandscanoutsourceelementsoftheirvaluechain.Suchanecosystemsignificantlyreducesthebarrierstoentryfornewbusinesses,intensifyingthecompetitivepressureonestablishedcompanies.Thisheightenedcompetitionisreflectedinlargeincumbentslosinggroundin16ofthe23monitoredcategories.
Incontrast,Malaysia,thePhilippines,andIndiaarethemostfavorablemarketsforincumbents.
Thistrendcanbeattributedtothedominanceoftraditionaltrade,especiallyinthePhilippinesandIndia,andtherelativelylowpenetrationofe-commerce.Thecomplexchanneldynamicsinthesemarketscreateachallengingenvironmentfornewentrants.
Figure2:SouthKorea,Singapore,andChinawerethemostinsurgent-friendlymarkets;Malaysia,thePhilippines,andIndiawerethemostincumbent-friendly
Incumbentbrands'performancein23trackedcategories,bycountry(2018–22)
Totalnumberofcategories:2323232323232323232323
100%
80
60
InS.Korea,largeincumbentslostin16of23categories
40
20
0
2022retaile-commercesalespenetration¹
Weightedaverage
traditionaltradepercentageof23categories2
Malaysia
5%
Philippines
2%
India
7%
Australia
9%
53%
Japan
9%
2%
China
2
SingaporeSouthKorea
Thailand
5%
Vietnam
3%
26
7%
13%
34%
Indonesia
%
46
Win(incumbentsaggregatesharegain>1pp)Stable(sharechangewithin±1pp)Lose(sharelose>1pp)Countrieswithleadinge-commerce/traditionaltradepenetration
Notes:1)E-commercepenetrationforChinaispublishedbytheNationalBureauofStatisticsandincludestheonlineretailsalesofgoods,butdoesnotincludetheonlineretailsalesofnon-physicalgoods(i.e.,services).2)Weightedaveragetraditionaltradepenetrationof23categoriesbasedonEuromonitordata,excludingcategoriesxcountrycombinationswithnoavailabledatafortraditionaltradepenetration
Sources:NationalBureauofStatisticsofChina;KoreanStatisticalInformationService;JapanMinistryofEconomy,Trade,andIndustry;eMarketer;Euromonitor;Bainanalysis
4
ResilienceAmidDisruption:HowSomeAsia-PacificIncumbentsAreOutmaneuveringInsurgents
Forinstance,traditionaltradeaccountsforapproximately53%oftheretailvalueacrossthe23
categoriesanalyzedinthePhilippines.Thissignificantshareunderscorestheimportanceofrobustroute-to-market(RTM)capabilityforbrandsaimingtosucceedinthemarket.Suchalandscape
presentsaformidablebarriertoentryfornewcompetitors.Thisisreflectedinthefactthatlarge,
establishedincumbentsonlylostin7ofthe23categories,indicatingtheircontinueddominanceinamarketwheretraditionalchannelsstillplayapivotalrole.
Category-by-category,ouranalysisrevealedaspectrumofoutcomes.Overall,thebeautyandpersonalcaresectoremergedasthemostreceptivetoinsurgentbrands,instarkcontrasttoothersectors,
includingalcoholicandnon-alcoholicbeverages,food,andhomecare.Withinthebeautyandperson-alcarecategory,haircareandskincarewereparticularlyinsurgent-friendly,withestablished
brandslosingtheirmarketsharein8and9ofthe11markets,respectively.Ontheoppositeend,theconfectionerycategoryprovedtobethestrongholdforincumbentbrands,asincumbentsonlylostin1ofthe11marketswithinthiscategory(seeFigure3).
Figure3:Haircareandskincarewerethemostinsurgent-friendlycategories;confectionerywasthemostincumbent-friendly
Incumbentbrands'performancein11trackedcountries,bycategory(2018–22)
Totalnumberofmarkets:100%
80
60
40
20
0
1111111111111111111111111111111111111111111111
InSkincare,largeincumbents
lostin9of11markets
InConfectionery,large
incumbentslostin1of
11markets
Wine
Spirits
Fra-
grances
Color
cosmetics
Skin
care
Milk
formula
Edible
oils
Savory
snacks
Nappies/
diapers/
pants
Bottled
water
Energy
drinks
Drinking
milk
products
Oralcare
Sweetbiscuits
Carbo-nates
Beer
Confec-tionery
Haircare
Petfood
Bathandshower
Laundrycare
Juice
Meals
andsoups
AlcoholicBeautyandpersonalcareFoodHomeNon-alcoholic
beveragecarebeverage
Win(incumbentsaggregatesharegain>1pp)Stable(sharechangewithin±1pp)Lose(sharelose>1pp)
Sources:Euromonitor;Bainanalysis
5
In9outof23categories,incumbentbrandsin
aggregategainedshare
1+ppfrom2018to2022
In4
in
gained
1+
2018
In3outof4categories,foreign
incumbentbrands
outgrew
localones
ResilienceAmidDisruption:HowSomeAsia-PacificIncumbentsAreOutmaneuveringInsurgents
Delvingintotheperformanceoflargeincumbentsbasedontheirorigins,threedistinctpatternsemerge(seeFigure4).InmostAsia-Pacificcountries,suchasAustralia,Singapore,andVietnam,foreignincumbentbrands(i.e.,incumbentbrandsownedbyoverseas-headquarteredcompanies)continuetoleadinmarketshareacrossthemajorityofthe23trackedcategoriesanddemonstrategreaterresiliencebyoutgrowingtheirlocalpeersinmostwinningcategories.
However,inIndia,thePhilippines,andIndonesia,whileforeignincumbentsalsoleadinmarketshareacrossmostcategories,itisthelocalincumbentsthatexhibitastrongerabilitytogainshareinthewinningcategories.Forinstance,foreignbrandsinIndonesialed15outofthe23trackedcategoriesin2022.Nonetheless,localincumbentshaveshownhighergrowthinfiveofthesevenincumbent-winningcategories,includingwine,juice,andsweetbiscuits,from2018to2022.Thesuccessoftheselocalbrandscanbeattributedtotheirextensivedistributionnetworksinruralareasandlower-tiercities,wheretheyeffectivelyleveragetraditionaltradechannels.
InSouthKoreaandJapan,localbrandshavetraditionallydominatedthemarket.However,foreignbrandshaverecentlybeguntoleadgrowthinsomeincumbent-winningcategories,suchascarbonatesinJapanandfragranceanddiapersinSouthKorea.
Figure4:LocalincumbentbrandsshowedstrongergrowingmomentuminIndia,thePhilippines,andIndonesia;foreignbrandsstillleadmostofthetrackedcategories
Foreignincumbentssolidifyingwinner’sposition
InSingapore,Vietnam,Malaysia,Australia,Thailand,andChina,foreignincumbents
leadinmarketshareacrossthemajorityofcategoriesandareconsolidatingdominance.
Example:Vietnam
Market
dominator
In21outof23categories,foreignincumbentsheldhighersharethanlocalsin2018.
Growth
leaderin
winning
categories
239
Inall9categoriesthatincumbents
won,foreign
incumbentbrands
outgrewlocalones1
Allcategories
Incumbent
winningcategories
Localincumbentscatchinguponforeignincumbents
InIndia,Indonesia,andthePhilippines,foreignincumbentsleadinmarketshareacrossthemajorityofcategories,while
localsarecatchingup.
Example:Indonesia
In15outof23categories,foreignincumbentsheldhighersharethanlocalsin2018.
237
Incumbent
Allcategories
winningcategories
Foreignincumbentscatchinguponlocalincumbents
InSouthKoreaandJapan,localincumbentsleadinmarketshareacrossmostcategories,whileforeignincumbentsaregrowingfaster.
Example:SouthKorea
In6outof23categories,foreignincumbentsheldhighersharethanlocalsin2018.
234
categories,
incumbentbrands
aggregate
share
ppfrom
to2022
Incumbent
winningcategories
Allcategories
WinStableLoseForeignbrandsLocalbrands
Note:1)Theaggregatesharegainforforeignincumbentbrandswashigherthanthatforlocalincumbentbrands;Localbrandsaredefinedasbrandsownedbythecompaniesinthelocalmarket;foreignbrandsareclassifiedasbrandsownedbycompaniesheadquarteredoutsideofthelocalcountry,includingotherAsia-Pacificcountriesandotherregions
Sources:Euromonitor;Lit.search;Bainanalysis
6
Covid-19experiencewasalsonuanced
AnothercommonnarrativeisthattheCovid-19pandemicenabledincumbentbrandstoregain
tractionasconsumerssoughtoutwell-knownbrandsduringtimesofuncertainty.Atthesametime,largermanufacturerswerebetterequippedtonavigatesupplychaindisruptions.Again,ourstudyshowedamixedimpactamongtheAsia-Pacificcountries.DuringtheyearofpeakCovid-19restric-tions,incumbentbrandsexperiencedincreasedsuccessin7ofthe11countriesweanalyzed.IndiaandChinasawthemostsubstantialgains,whereincumbentsgainedineightandfiveadditional
categories,respectively,comparedtothepreviousyear.Ontheotherhand,incountrieslikeMalaysia,Singapore,Vietnam,andAustralia,therewereeithernosignificantchangesorincumbentslostinmorecategoriesduringthepeakperiodsofCovid-19restrictions.Insummary,incumbentsgainedtractionduringCovid-19insomemarkets,butnotinothers.
Insurgentshavemomentuminmanysituations,butourdatashowresilientincumbentbrandscanholdsteadyorgainshareacrossawiderangeofmarketsandcategoriesinAsia-Pacific.Whilemarket,categorycharacteristics,andmacrosituationsdocontributetoincumbents’successtosomeextent,whatmattersmostishowtheymanagetheircategoriesandbrands.
Whatwelearnedfromlargeincumbentwinners
Intoday’seraofswiftdisruption,establishedplayerscanfinditchallengingtomatchtheagilityofemergingcompetitors.Ourresearchrevealsthatsuccessfulincumbentcompaniesareadeptat
incorporatingthemosteffectivestrategiesfrominsurgentcompetitorswhileleveragingtheirinherentstrengths.Theyhaveharnessedtheirscaletotheiradvantage.Theyhaveskillfullynavigatedtypicalpitfalls,suchascomplexityandinertia,whichoftenbesetlargeorganizations.Additionally,they
haveshownacapacityforinnovation,investment,andexecutionthatwouldmakeeventhemostambitiousinsurgentsproud.ThesuccessofAsia-Pacificincumbentbrandscanbeexpressedinafour-partframework(seeFigure5):
7
BAIN&COMPANY
ResilienceAmidDisruption:HowSomeAsia-PacificIncumbentsAreOutmaneuveringInsurgents
Figure5:Incumbentwinnersadaptthebestoftheinsurgentplaybookwhilemaximizingtheirincumbentadvantages
1
Wheretoplay
ConsumerinsightsPortfoliostrategy
Learnfrominsurgentplaybook
Maximizeincumbentadvantages
Consumerneeds
first;noopportunitytoosmall
Respondtounmetconsumerneedsor
emergingtrends,eveniftheinitial
incrementalvalueofopportunityappears
modestorpotentiallydilutive
Accumulatedin-depthconsumerandmarket
knowledge
Extensiveconsumerandmarket
insightsenabledbysystematicstudies,tracking,andmonitoring
2
Howtowin
Memorability
Proposition
Availability
Agilityin
innovations
Rapidinnovationcycle,enabledby
operationalimprovementsand
ecosystempartnerships
it-rowith
profitability
EstablishdistinctiveheroSKU(s)first
beforebuildingabrand
Adoptinnovativemarketingmodels,
embracingevolvingdigitaltrends,e.g.,
contentmarketing,socialcommerce,etc.
Establishedknow-howininnovations
Richknow-howandassets,includingpatents,talents,processes
Long-termtop-linegrowthfocused
Fastscaling
through
omnichannelreach
Leverage
footprints
themoat,
achieving
establishedomnichannel
andrichknow-howinRTMas
enablingrapidscaleand
cost-effectiveness
HeroSKUfirst
Globalreach
Replicaterepeatablemodelsfrom/toglobalmarkets
Evolvingmarketingmodels
M&Apowerhouse
Abilitytostrategicallyleveragemerger
andacquisitionsasameansto
acceleraterevenueorprofitabilitygrowth
3
Operating
model
Founder’s
mentality
Fosteraculturecharacterizedbyan
extraordinarysenseofinsurgency,a
frontlineobsession,andanownermindset
Limitedsiloes,allowingforfast
communicationanddecisions
Stablereturns
Diversifiedportfoliosandriskmanage-
mentstabilizereturnsandincrease
“stayingpower”;abilitytofreeup
resourcestoinvestinhigh-priority
projects(brands,innovations,
businesses,etc.)
Integrated,
cross-functional
Talent
attractiveness
Abilitytoattracttoptalentsenabledbystrongreputationandmaturetalent
developmentsystem
4)DesignDecideDeliverDigitalize
1.Wheretoplay:Theseincumbentsestablishanin-depthunderstandingoflocalconsumerstoidentifygrowingdemandanddriveportfoliogrowthwithinandbeyondthecurrentmarket.
2.Howtowin:Theyfosterarepeatablegrowthmodelbybuildingstrongbrandmemorability,establishingabest-servedbrandproposition,andoptimizingavailability.
3.Howtooperate:Successfulincumbentsdevelopdifferentiatedcapabilitiesthatcreatesustain-ablecompetitiveadvantages.
4.Howtolocalize(forforeignbrands):Successfulforeignincumbentsproactivelylocalizecorecapabilities,enablingthemtocompetelikelocalplayers.
Wheretoplay
Successfulincumbentscapitalizeontheextensiveconsumerandmarketinsightsgainedfromyearsofoperationtoidentifyemergingmarketopportunities.Theyareattunedtothemarket,searchingforunmetconsumerneeds,andareoftenwillingtoinnovatebasedonemergingtrends,evenwhen
thesenewprospectsinitiallyseemminorcomparedtotheirexistingbusiness.Othersuccessfulincumbentsadoptsolutionsthatinsurgentsaretryingtoscale—solutionsthatresonatewith
consumers—andusetheirscaleadvantagetobuilddistributionandbrandawarenessandachievecost-effectivenessquickly.
8
By-health,aleadingChinesevitaminanddietarysupplement(VDS)brand,exemplifiesthisstrategy.Inrecentyears,By-healthhasbeenproactiveinidentifyingandrespondingtoemergingconsumer
trends.Ithasstrategicallyenteredburgeoningnichesub-segments,suchaseyehealth,liverprotec-tion,andbeautyandweightmanagement,positioningitselfasoneoftheearlymoversintheseareas.
Thebrandhasforgedpartnershipswithprestigiousinstitutionsforadvancedresearchanddevelop-ment,leveragingitsstatureasamajorplayertobuildacompetitiveedgethroughaccumulated
expertise.By-healthhasalsodramaticallyaccelerateditsinnovationprocess,achievingapaceonparwithinsurgentbrands.ThisagileapproachhasbeeninstrumentalinBy-health’sascenttothetoppositioninChina’sVDSmarket,supplantingthepreviousmarketleader.Asaresultofthesestrategies,By-healthhasachievedaCAGRof15%–20%from2018to2022.
Similarexamplescanbeobservedamongsuccessfulincumbentsintheregion.Baixiang,aleadingnoodlebrandinChina,hastransformeditsapproachtoinnovationbybecomingconsumer-centric.Embracinga“testandlearn”philosophy,thebrandhasadaptedtoemergingconsumertrendsandscaledbyleveragingitsestablishedchannels,leadingtothesuccessfullaunchofseveralhealth-
focusedpremiumproducts.Meanwhile,GreatNorthern,theleadingAustralianbeerbrandownedbyCarlton&UnitedBreweries,canattributeitssuccesstoitsdeliberatepositioning,whichtargeteditscompetitor’sstrongholdintermsofoccasions(outdoorlifestyle),taste(lightprofile),andgeography
(Queensland).Likewise,aleadingfoodbrandinIndia,TataSampann,hasachievedanapproximately20%CAGRinthepastfiveyearsbyaddressingconsumerneedsforhigh-quality,healthy,andnutri-tiousstaplefoods.ItwasoneofthefirstmoversintothebrandedpulsesmarketinIndia,gradually
expandingintocategoriessuchasspices,poha,anddryfruits.
Byleveragingtheirunparalleledconsumerinsightstoexpandmethodicallyintohigh-potentialniches,someincumbentwinnershavefueledtremendousgrowth.Theirstrategicplaybookcouldprovideamodelforotherincumbentslookingtoplaytotheirstrengths.
Howtowin
WinningincumbentbrandsintheAsia-Pacificmarketshavecraftedarepeatablegrowthmodelbybuildingstrongbrandmemorability,establishingawell-definedbrandproposition,andoptimizingavailabilityacrosstheirmarkets.
Ourresearchrevealsthatincumbentwinnersadoptedstrategiesinspiredbytheirinsurgentcom-petitors.Thesestrategiesincludefocusingonlong-termtop-linegrowth,prioritizinga“hero”
SKUapproach,andemployingamarketingstrategythatfollowstheevolvingmarketlandscape.Simultaneously,theseincumbentsleveragetheirstrengths,includingfast-scalingcapabilitiesandanestablishedomnichannelpresence.Theyeffectivelycombineinsurgentbrands’learningswiththeirestablishedmarketadvantages,suchasglobalreachandM&Acapabilities.
BAIN&COMPANY
9
ResilienceAmidDisruption:HowSomeAsia-PacificIncumbentsAreOutmaneuveringInsurgents
PucukHarum,Indonesia’stopready-to-drink(RTD)teabrand,exemplifiesthis.Itleveragesthe
distributionnetworkofitsparentcompany,Mayora,toachievethehighestnumericaldistributionintheRTDteamarket.Thebrandconsistentlyinvestedabovetheaverageinadvertisingforyears,focusingonitsheroproduct—theregular350mlPucukHarumJasmine.Thisstrategicfocushashelpeditcaptureanapproximately30%shareoftheRTDteacategorywiththissingleSKU.
Inexpansion,certainincumbentvictorsenhancetheirglobalpresencebyadoptingglobalbest
practicesforinternationalmarkets.Forinstance,SamyangFoodsachieveda20%CAGRinoverseasrevenueoverthepastfiveyears.ThissuccessstemsfromreplicatingaglobalexpansionmodelinitiallydevelopedandproveneffectiveinChinaandthenappliedtootherinternationalmarkets.Addition-ally,thebrandhasleveragedsocialmediaastheprimarytouchpointtosustaina“viral”effectand
maintainactiveengagementwithconsumers.
Finally,theresourcesandcapabilitiesofincumbentstoengageinM&Aprovidethemwithagrowthadvantage.Forexample,AmorePacificrecentlyacquiredCOSRX,aninsurgentcosmeticbrand.ThisacquisitioncontributessignificantoperatingprofittoAmorePacific’sbottomline.FormoreM&A
studies,pleaseread“OverseasAmbition:Asia-PacificConsumerProductsCompaniesUseM&AtoAccelerateGrowth.”
Howtooperate
Insurgentsarecharacterizedbytheiragility,integratedorganization,andcreativehouseculture.
Ouranalysissuggeststhatsuccessfulincumbentcompaniesandbrandsincreasinglyembrace
thisfounder’smentality,whichcanbedefinedbythreedistincttraits:anextraordinarysenseof
insurgency,afrontlineobsession,andanowner’smindset.Meanwhile,manyincumbentwinners
transformedtheirorganizationsintomoreintegratedandcross-functionalentitiesthatreducecom-plexityandactdecisivelytoovercomeanddismantlebureaucracy,therebyallowingthemtocompetemoreeffectivelyinadynamicmarket.
Meanwhile,incumbentwinnersleveragetheirdiversifiedportfoliosandrobustriskmanagement
capabilitiestomaintainfinancialresilienceamidmarketfluctuations.Theyactivelymanagetheircoststructure,redirectingfinancialresourceswhennecessarytorevitalizegrowth.Forexample,SouthKoreanfoodandbeveragecompanyNongshimconductedascaledcosttransformationprogramin
recentyears,nearlydoublingitsEBIT.Thisstrategyprovidedthenecessaryresourcestoinvestin
high-priorityprojects.Moreover,theestablishedstability,reputablestanding,andwell-developedtalentsystemsofincumbentwinnersmakethemappealingtoprofessionals.Prospectiveemployeesseelargeincumbentsasabletoprovidesecureandprogressivecareerpaths.Thisgivestheman
edgeinthefiercecompetitionfortalent.
10
Howtolocalizeforforeignbrands
Ourresearchhighlightsthatlocalizationplaysacrucialroleinthesuccessofforeigncompaniesin
theAsia-Pacificregion.AprimeexampleofthiscanbeseeninChina.Successfulforeignincumbentsinthisintensemarketgainacompetitiveedgebyemployinga“4Dapproach”:
•DesignforChinabyrigorouslytailoringproductsforChineseconsume
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