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iab
RetailMediaBuyer’sGuide
JULY2023
TableofContents
1.WhatIsRetailMedia? 2
1.1BenefitsofRetailMedia 2
1.2ChallengesofRetailMedia 4
1.3ThePrivacyLandscape 5
2.IntroductionToPlanningforRetailMedia 6
2.1UnderstandingPartnerProperties 6
2.2RetailMediaMakesEverythingPerformanceMedia 7
2.3Closed-LoopMeasurement 9
2.4Onsite 10
2.5Offsite 12
2.6In-Store 13
2.7TheEndemicandNon-EndemicSpectrum 15
2.8UnifyingtheOnlineandOfflineExperienceWithRetailMedia 16
3.FosteringCollaboration 17
3.1UnderstandingPartnerProperties 17
3.2JointBusinessPlanNegotiations 18
3.3ChangingDynamicsandCollaborationAcrossRetailers,Brands,andAgencies 19
3.4RetailMediaBriefingProcess 21
4.DevelopingYourAudienceStrategy 22
4.1IdentifyingtheObjective 22
4.2HowToDevelopanAudienceStrategy 22
4.3First-PartyDataOpportunity 24
4.4BalancingScaleandEfficiency 26
4.5UnderstandingProductDistribution 28
4.6WhatAretheAudienceCapabilities 28
4.7ActivatingYourAudience 30
4.8In-StoreAudienceStrategy 31
5.RetailMediaBuyingandCreativeStrategy 35
5.1OnsiteMediaBuying 35
5.2OffsiteMediaBuying 36
5.3In-StoreMediaBuying 37
5.4CreativePlanningandStrategy 38
5.5TailorCall-To-ActiontotheFunnel-Stage 39
5.6CreativePlanningBestPractices 40
Acknowledgments 41
AboutIAB 45
ContactInformation 47
RETAILMEDIABUYER’SGUIDE
1
2
1.WhaTIsReTaIlMedIa?
1.WhatIsRetailMedia?
1.1BenefitsofRetailMedia
Retailmediaisaformofdigitaladvertisingthatallowsbrandstopromotetheirproductsorserviceswithinaretailer’se-commerceplatformorphysicalstore.Itinvolvestheuseoftargetedadvertisementsand
sponsoredcontentthatisdisplayedtoshopperswhiletheybrowseandmakepurchases.Retailmediaisarelativelynewconcept,butitisquicklygainingpopularityduetoitsabilitytoprovidebrandswithhighlytargetedadvertisingopportunitiesandretailerswithanewrevenuestream.
Oneofthemainbenefitsofretailmediaisitsabilitytoprovidehighlytargetedadvertisingopportunities.Byleveragingcustomerdataandanalytics,retailerscandeliveradsandpromotionstocustomerswhoaremostlikelytobeinterestedintheirproducts.Thismeansthatbrandscanreachcustomerswhoarealreadyinashoppingmindset,increasingpropensitytopurchase/convert.Inaddition,retailmediaallowsbrandstomeasuretheeffectivenessoftheiradvertisingcampaignsinreal-time,allowingthemtooptimizetheirstrategiesforbetterresults.
Forretailers,retailmediarepresentsanewrevenuestreamthatcanhelpoffsetthecostsofrunningane-commerceplatformorphysicalstore.Retailmediaalsoallowsretailerstoprovideabettershoppingexperiencefortheircustomersbydisplayingtargetedadsandsponsoredcontentthatisrelevanttotheirinterests.
Note:*UsingtheIABestimateof$900millioninsearchadvertisingrevenuesin2002.**Excludessearchadrevenuesfromretailmediaadvertising
Methodology:Estimåatesarebasedontheanalysisofvariouselementsrelatedtotheadspendingmarket,includingmacro-leveleconomicconditions;historicaltrendsoftheadvertisingmarket;historicaltrendsofeachmediuminrelationtoothermedia;reportedrevenuesfrommajoradpublishers;estimatesfromother
researchfirms;datafrombenchmarksources,consumermediaconsumptiontrends;consumerdeviceusagetrends,andeMarketerinterviewswithexecutivesatadagencies,brands,mediapublishers,andotherindustryleaders.
Source:eMarketer,Oct2022
RETAILMEDIABUYER’SGUIDE
3
1.WhaTIsReTaIlMedIa?
Retailmediaisconsideredthethirdwaveofdigitaladvertisingbecauseitcombinesthetargetingand
measurementcapabilitiesofdigitaladvertisingwiththescaleandreachoftraditionaladvertising.Thefirst
waveofdigitaladvertisingwassearchadvertising,whichinvolvedplacingadsonsearchengineslikeGoogle.Thesecondwavewassocialadvertising,whichinvolvedplacingadsonsocialmediaplatformslikeFacebook.
Theopportunityforretailmediaisvastandencompassesvariousareas,includingonsite,offsitedisplay,socialcommerce,CTV,andin-storedigitaladvertising.
resultpages,productpages,andcategorypages.Theseadscanbehighlytargetedbasedonthe
customer’ssearchhistoryandpurchasebehavior,makingthemmorelikelytoconvert.
•Onsiteretailmediainvolvesdisplayingadswithinaretailer’se-commerceplatform,suchassearch
GoogleDisplayNetwork,orTTD),whichcanhelpincreasebrandawarenessanddrivetraffictoa
•Offsitedisplayretailmediainvolvesdisplayingadsonthird-partywebsitesandapps,(i.e.Criteo,
retailer’swebsite.
Pinteresttopromoteproductsanddrivesales.Retailerscancreateshoppablepostsandadsthatallow
customerstopurchaseproductsdirectlyfromtheplatform.
•SocialcommerceretailmediainvolvesusingsocialmediaplatformslikeInstagram,Facebook,and
TV.CTVoffersretailerstheopportunitytoreachcustomerswhoareincreasinglyshiftingawayfrom
traditionalcableTVandtowardsstreamingservices.
•CTVRetailMediainvolvesdisplayingadsonstreamingTVserviceslikeHulu,Roku,andAmazonFire
audio,digitalsignage,productdisplays,location-based,notifications,andinteractivekiosks.In-store
retailmediacanhelpincreaseproductawareness,promotenewproducts,anddrivesales.
•In-storeretailmediainvolvesdisplayingadsandpromotionalcontentwithinaphysicalstore,suchas
Source:IABIntrotoRetailMediaCourse,2023
RETAILMEDIABUYER’SGUIDE
inplanningandexecutingacrossanRMNecosystem.Thisrequiresacquiringtherightexperienced
talent,buildingtherightmodels,andworkflows.Also,thereissignificantcompetitionforRetailMedia
talent,andthereisoftenasignificantgapinRMNknowledgeacrossdifferentagencies.Agenciesare
increasinglytaskedwithhelpingclientsensureoptimalmediaspendingwithoutduplication.
•Consumersarepromisedamorerelevantshoppingexperiencethroughbetter-targetedadswithRMNs.
However,thereisapotentialriskofadegradedconsumerexperienceviaadoverloadifmonetization
pressuresaren’tcalibratedagainstwhatconsumerswillfinduseful.Therefore,itisvitaltomaintain
consumertrustinwhattheyareseeingviasearchanddisplaybydisplayingthebestoptionsratherthan
onlyshowingsolutionsthathavepaidtoplay.
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1.WhaTIsReTaIlMedIa?
1.2ChallengesofRetailMedia
RetailersAreBecomingMediaCompanies
Source:IABIntrotoRetailMediaCourse,2023
Theriseofretailmedianetworks(RMNs)offersbothretailersandbrandsahostofexcitingpossibilities.
However,despitethemanyproposedbenefits,therearestillseveralobstaclesstandinginthewayofrealizingRMN’sfullpotential.Toovercomethesechallenges,itiscriticaltoidentifyandaddressthemhead-on.
datamanagement,media,andadtech.Thesecompetenciesarenottypicallyfoundinthecorebusiness
ofretailing,whichmeansretailersmustcreatestandalonefunctionstohandleRMN.Inaddition,
consistentandgranularclosed-loopmeasurementonspendwithinretailmedianetworksincreasesthe
likelihoodofunlockinginvestment.
•RetailersfacethechallengeoflaunchingasuccessfulRMNthatrequirescompetenciesincustomer
retailer’sRMNtohaveaclearanddistinctvaluepropositiontoattractincrementalinvestment/revenue.
RMNsprovideforboth“upper-funnel”brandbuildingand“lower-funnel”performancemarketing,whichblurs
thetraditionalrolesbetweencommercialandmarketingfunctions.Theimpactofbrandslookingtoincrease
themoneyspentwithintheirRMNscanmeanretailersarewillingtoacceptmorenewSKUsthanbeforeto
creategreaterauctiondensityonmorekeywords.Thiscreatesmorecompetitiononlineandin-store.
•Agenciesfacethechallengeofbuildingfull-capabilityteamsthatcanguideclientsstrategicallyand
•BrandshaveanabundanceofchoicesintermsofwheretoinvestinRMNs.Itisthereforeessentialfora
RETAILMEDIABUYER’SGUIDE
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1.WhaTIsReTaIlMedIa?
Overall,becauseRMNsrepresentoneofthebiggestshiftsinadvertisingindecades,significantchallengesandobstaclesaretobeexpected.Overcomingthemrequirescollaborationacrossstakeholderswithin
companies,betweenbrandsandretailers,andacrosstheindustry.Byidentifyingandaddressingthesechallenges,RMNscancontinuetogrowandthrive,providingbenefitsforallstakeholdersinvolved.
1.3ThePrivacyLandscape
Thechangesindataprivacyregulations,suchastheEU’sGeneralDataProtectionRegulation(GDPR)andtheCaliforniaPrivacyRightsAct(CPRA),alongwithplatformchangeslikeApple’sidentifierforadvertisers(IDFA),havemadeitmoredifficultforbrandstoaccessandusecustomerdatafortargetedadvertising.
Thishasresultedintheneedfornewsolutions,suchasretailmedia,thatallowbrandstoleveragefirst-
partydataandreachcustomersinaclosed-loopenvironment.Retailmediaprovidesawayforbrandstotargetcustomersbasedontheirshoppingbehaviorandpreferences,withtheaddedbenefitofclosed-loopmeasurementtotracktheeffectivenessofcampaigns.Thishashighlightedthevalueofretailmediaasareliableandeffectiveadvertisingchannel,particularlyinalandscapewheredataprivacyandmeasurementarebecomingincreasinglychallenging.
However,itisimportanttonotethatthisincreasedrelianceonfirst-partydatacomeswitharesponsibilitytoadheretoconsumerprivacy.Brandsandretailersmustensurethatthedatatheycollectisusedethicallyandtransparently,andthatconsumershavecontrolovertheirdataandhowitisused.Failuretodosocanresultinlossofconsumertrust,legalrepercussions,anddamagetobrandreputation.Adheringtoconsumerprivacynotonlyprotectstheconsumer,butalsosupportsthelong-termsuccessandgrowthofretailmedia.
RETAILMEDIABUYER’SGUIDE
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2.InTRoduCTIonToPlannIngfoRReTaIlMedIa
2.IntroductionToPlanningforRetailMedia
2.1UnderstandingPartnerProperties
Planningandexecutingamediainvestmentstrategyintheageofcommercemediarequiresclose
collaborationbetweenretailersandbrandstoensurealignmentbetweenbusinessgoalsandtargetaudiences.Attheexecutivelevel,businessgoalssuchassalesgrowth,profitability,marketshare,in-storevisibility,andsuccessfulvelocityonnewproductlauncheswilldictatethecompetitivestrategy.Consequently,thesebusinessgoalsdirectlyimpactmediastrategyandplanning.
Developingamediainvestmentstrategythatalignswithenterprise-levelandbrand-levelgoalsrequiresaclearunderstandingofthetargetaudience,howthataudienceconsumesmedia,andeventually,howtheyconsumeyourproduct.Itisalsoessentialtoconsiderhowvariousmediachanneloptionswill
impactbehavioratdifferentpointsinthecustomerlifecycleandhowtheconsumerwillreachtodifferentmessaging,offersorpersonalizationefforts.
Moreover,asmoreretailplatformstransformtheirabilitytocaptureandactivateshopperdata,marketersaregettingbetterequippedtomanagepersonalizationstrategiesandbenefitfromamoredirectlinetofull-funnelperformancemeasurementandvalidation.Asaresult,theplanningprocessnowrequiresacomprehensiveunderstandingoftheadvertiser’stotalrelationshipwitheachretailpartnerandcommercemedia’sinfluenceonthemedialandscape,althoughmanyfundamentalsoftheprocessremainthesame.
Theintegrationofretailmediaintoaholisticbrandplanisimportantasactivationsspanbothtacticaloperationsandmarketingtouchpointssuchasdrivingtraffic
acrosstactics.Thegoalistotransitionfrom“infosharing”betweenteamstoexecutingacrossfull-funnelplanning.
RETAILMEDIABUYER’SGUIDE
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2.InTRoduCTIonToPlannIngfoRReTaIlMedIa
2.2RetailMediaMakesEverythingPerformanceMedia
Retailmedianetworkshaveevolvedtoofferarangeofsolutionsthatcanbeutilizedtooptimizeperformanceandachievebusinessobjectives.Toeffectivelyleveragethesesolutions,itisimportanttotakeatop-downapproachandprioritizeretailersandbudgetsbasedonthedesiredbusinessoutcome.Thiswillenable
brandstoallocatetheirresourcesinawaythatdrivesthegreatestimpactandresults.
Oneofthekeyadvantagesofadvancedretailmedianetworksistheabilitytocreatecustomaudiencesusingfirst-partydata.Thisenablesbrandstotargettherightmessagetotherightaudienceattherighttouchpoint,therebyimprovingtheeffectivenessoftheircampaigns.Byaccessingaretailer’sfirst-partydata,brands
canalsogainvaluableinsightsintoshopperbehaviorandpreferences,whichcaninformtheirtargetingandmessagingstrategies.
Itisimportanttoovercometheperceptionthatretailmedianetworksareonlyconversionfocused.Brands
shouldrecognizethevalueofthesenetworksinbuildingstrongerpartnershipswithretailers,enablingsalesandcustomerdevelopmentsupport,andaccessingfirst-partydataforprogrammatictargeting.Additionally,insightsandshopperteamscanbenefitfromtheabilitytobetterunderstandtheshopperbyretailer,whilemeasurementandfinanceteamscanappreciatetheclosed-loopreportingcapabilitiesthatmanyretailmedianetworksoffer.
Tooptimizeperformanceandachievebusinessobjectives,itisimportanttohavefluidityinbudgetallocationbothwithinandacrossaccounts.Brandsshouldbewillingtoallocatetheirresourceswheretheyhavethe
bestchanceofperformingbasedonthecriteria.Inaddition,asecondlayermappingtothevariouspartsoftheshopperjourneywithcorrespondingdigitalmediaKPIscanbeconsidered,includingbrandawareness,performance,andbrandloyalty.
Source:Google
RETAILMEDIABUYER’SGUIDE
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2.InTRoduCTIonToPlannIngfoRReTaIlMedIa
Inthisnewviewoftheconsumerfunnel,retailmedianetworkssquarelysupportexposure,exploration,andevaluationmodesofconsumershoppingbehaviorprovidingbranding,consideration,andfinaldecision
making,squarelymeetingtheneedsofthedigitalcustomerjourney.Bytakingaholisticapproachtoretail
mediaplanningandprioritizingbusinessoutcomes,brandscanachievehigher-levelbusinessgoals,includingsalesgrowth,householdpenetration,newcustomeracquisition,contributionmargin/profitability,and
category/marketsharegrowth.Thisapproachwillenablebrandstoreachcustomerswheretheyareintheirjourney,drivinggreaterengagementandultimatelyimprovingperformanceagainsttheirKPIsorobjectives.
LevelsofRetailMediaEvaluation
Source:MARSAgency,2022AQuickLookAtRetailMediaMeasurement
Asmoresuppliersmovetofull-funnelplanningfortheirbrands,itismoreimportantthanevertostartwiththepreferredbusinessoutcome,thenmoveintoretailerprioritization,budgeting,andtacticalplanning
againstindividualKPIs.Brandswillthenseetheirmedia“perform”inamyriadofwaysthatsupporttheneedsofthebusiness,reachingcustomerswheretheyareintheirjourney.
RETAILMEDIABUYER’SGUIDE
Retailmediaprovidesauniqueopportunityforclosed-loop
measurementasitenables
advertiserstoconnectthedotsbetweenadexposureandsales.Byleveragingfirst-partydataandtrackingsalesdataacrossall
channels,includingin-storeandonline,retailmedianetworkscanprovideadvertiserswithamorecompleteviewofthecustomerjourneyandtheimpactoftheiradvertisingefforts.
Retailmedianetworksusevariousattributionmodels,suchaslast-
touch,multi-touch,andassisted
sales,toassigncredittodifferenttouchpointsalongthecustomer
journey.Additionally,retailersoftenhaveaccesstodataonin-store
salesandfoottraffic,enabling
themtotracktheimpactofonlineadvertisingonin-storesales.
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2.InTRoduCTIonToPlannIngfoRReTaIlMedIa
2.3Closed-LoopMeasurement
Source:Closed-LoopMeasurementIsWhatMakesCommerceMediaStandOut—RetailTouchPoints
Forinstance,abeautyretailermayuseclosed-loopmeasurementtoanalyzetheimpactofitssponsoredlistings,emailcampaigns,andsiteplacementsonsalesofanewlineofskincareproducts.Bytracking
salesattheSKUlevelandusinga14-dayclicklookbackwindow,theretailercandeterminewhichchannelsaredrivingthemostconversionsandallocateitsmarketingbudgetaccordingly.
Anotherexampleofthevalueofclosed-loopmeasurementinretailmediaisassessingassistedsales,
whichlooksatadinteractionsthatmayhavehelpeddriveasaleevenifthoseadinteractionsdon’treceive
explicitattributioncredit.Thistechniqueprovidesamoreholisticviewoftheconsumerjourneyandallowsadvertiserstobetterunderstandwhichtypesofadinteractionsarecontributingtodrivingsales,regardlessoftheattributionrulesofagivenretailmedianetwork.
Overall,retailmediaprovidesarobustclosed-loopmeasurementsolutionforadvertisersseekingtomaximizetheeffectivenessoftheirmarketingspend.Byleveragingfirst-partydata,attributionmodels,andtargeted
adformats,retailmedianetworkscanprovideadvertiserswithacompleteviewofthecustomerjourneyandenablethemtooptimizetheirmarketinginvestmentsaccordingly.
RETAILMEDIABUYER’SGUIDE
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2.4Onsite
Source:IABIntroductiontoRetailMediaCourse,2023
Onsiteretailmediareferstoadvertisingplacementsandformatsthatappearonaretailerswebsiteorapp.Advertisingfoundon
isintendedtoconnectwithshoppers,andensuretheyconnectwiththepaidbrand,whileinashoppingstate-of-mind.Itisanopportunityforthatbrandtoshowcaseitsproductset,howtouseit,anddemonstratehowitfitsintotheshopper’slifestyleandneeds.Onsiteadvertisingcanconsistofbothendemicand
non-endemicadvertisers.Oneofthekeybenefitsforretailersinleveragingonsiteads,istheirabilitytokeeptheshopperontheirwebsite.Generallyspeakingtheseadsclickinternally,butinsomecasestheycanlinkexternallyfornon-endemicadvertisers.Thisisuptothediscretionoftheretailertodetermine.
Thereareseveraldifferentadformatsthatcanbeusedinonsiteretailmedia,including:
•SponsoredProducts:Theseareproductlistingsthatappearprominentlyinsearchresultsandproductpages.
oftenappearingatthetopofsearchresults.
homepageorcategorypages.
•SponsoredBrands:Thesearebanneradsthatfeatureabrandlogoandshowcaseseveralproducts,
•DisplayAds:Thesearebanneradsthatappearonvariouspagesofthewebsiteorapp,suchasthe
•VideoAds:Theseareshortvideoadsthatcanbeplayedbefore,during,orafteravideoonthewebsiteorapp.
Whenapproachingaudiencestrategyandmediaplanningforonsiteretailmedia,
brandsshouldconsidertheirtargetaudience,theirpurchaseintent,andthestageofthecustomerjourney.It’simportanttounderstandthespecificcustomerbehaviorsandpreferenceswithinthee-commerceplatform,andtailortheadformatand
messagingaccordingly.
Forexample,abrandsellingrunningshoesmighttargetpeoplewhohavepreviouslypurchasedworkoutclothesonane-commerceplatform.Theymaychoosetousesponsoredproductsordisplayads,andhighlightthekeyfeaturesoftheirshoes,suchasbreathabilityordurability.
RETAILMEDIABUYER’SGUIDE
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2.InTRoduCTIonToPlannIngfoRReTaIlMedIa
Anotherexamplecouldbeaconsumer-packagedgoods(CPG)brandtargetingfamilieswithyoungchildrenwhooftenpurchasesnacksonline.Thebrandmayoptforsponsoredbrandsordisplayadsandfocusontheconvenienceandhealthbenefitsoftheirsnackproducts.
Asuccessfulonsiteretailmediacampaignshouldbebothtargetedandcreative,
withmessagingandvisualsthatresonatewiththeaudience.Brandsshouldalso
trackandanalyzetheircampaignperformancetooptimizetheirmediaplanningandimprovetheirreturnoninvestment.
RETAILMEDIABUYER’SGUIDE
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2.5Offsite
Source:IABIntroductiontoRetailMediaCourse,2023
Onsiteretailmediaishighlyvaluableasitmeetstheconsumerinakeymomentofactiveand/orlast-mileshoppingbehavior.However,offsitemediacomplementsbyexpandingthereachofaretailer’saudienceacrosssearch,social,display,CTV,andotherengagingformats.Byleveragingaretailmedianetwork’sfirst-partydata,
offsitemediacanhelpbrandsscalecampaigns,driveawareness,andreachnewhouseholds.
Whileopportunitiesonsitearerestrictedbyavailableadspace
andshopperpagevisits,offsitemediaallowsbrandstoscaletheircampaignsandreachnewaudiences.Byincorporatingthird-partydataavailableinmanydatamarketplaces,advertiserscantargettheircategorytoincreaseshareandrunconquestingcampaignsagainstcompetitorstofurtherincreasewalletshare.
Itisimportanttonote,however,thatitmaybeafallacytofullycreditonsitemediawitheveryoutcome.
Brandsneedtoleverageotherimpressionopportunitiesacrossthemediamix,consideringthefullscopeofconsumer“timespent.”Byinvestinginmediaacrossawiderangeofoffsitechannels,advertiserscanbetterreachtargetaudiencesandmeasureretailoutcomes.
Offsitemediaincludesanydigitalpropertynotownedandoperatedbytheretailer,suchasweb,app,
display,social,CTV,audio,digitalvideo,DOOH,andin-game.Brandsthatexecutemediacampaigns
througharetailmedianetwork’soffsiteofferingareleveragingtheretailer’sfirst-partydatafortargetingandomnichannelclosed-loopmeasurement.Offsitemediaisoftenboughtthroughathird-partyplatformorpartneroftheretailer.
Inconclusion,thepowerofretailmediaisrootedinleveragingretailerfirst-partydatafortargetingand
omnichannelclosed-loopmeasurement.However,wherethebrand’smessagemediaisbeingdeliveredis
criticalaswell.Brandsmustmeetconsumerswheretheyare,andthatwon’talwaysberetailerwebsitesorownedinventory.Allbrandswhobuymediathroughretailmedianetworksmayneedtoincorporateoffsiteintotheirstrategy,especiallyfordrivingawarenessofnewbrandsandshowcasingavailability.Offsiteallowsbrandstodirectbuyerstotheretailchannelsthataremostprofitableandimportanttothem.
RETAILMEDIABUYER’SGUIDE
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2.6In-Store
Source:IABIntroductiontoRetailMediaCourse,2023
In-storeretailmediareferstotheadvertisingandpromotional
contentthatisdisplayedwithinaphysicalretailenvironment,suchasproductdisplays,signage,videoscreens,andotherformsof
marketingcollateral.Theopportunityinin-storeretailmedialiesintheabilitytoreachshoppersatthepointofpurchase,whentheyareactivelyengagedintheshoppingexperienceandmakingdecisionsaboutwhichproductstobuy.
Someofthebenefitsofin-storeretailmediainclude:
targetspecificdemographics.
•TargetedAdvertising:In-storeretailmediaallowsadvertisersto
proximitytotheproductsbeingadvertised,makingshoppersmore
inclinedtopurchasethoseproducts.makepurchasedecisions.
•HighVisibility:In-storeretailmediaishighlyvisibleandisinclose
otherwisegounnoticed,orbyencouragingcustomerstotrynewproducts.
•IncreasedSales:In-storeretailmediacanhelpincreasesalesbypromotingproductsthatmight
whichproductsaremostpopularandwhichmarketingmessagesresonatebestwithshoppers.
•Data-DrivenInsights:In-storeretailmediacanprovidevaluableinsightsintoconsumerbehavior,suchas
Overall,theopportunityinin-storeretailmedialiesinitsabilitytoconnectwithshoppersatthepointofpurchase,drivesales,andprovidevaluableinsightsintoconsumerbehavior.Astechnologycontinuestoevolve,theuseofin-storeretailmediaislikelytobecomeevenmoresophisticated,withtheabilitytopersonalizeadvertisingmessagesandtrackcustomerbehaviorinrealtime.
entering,aphysicalretaillocation.
•In-Store:Anydigitalmedia(audio,visualormobileapp)thattakesplacewithinthewalls,orupon
digitally(i.e.instorephysicaldisplays,signage,oriftheretailer’scircularismadeavailableforin-
storeconsumption).Typically,thesetacticsarenotplacedbythemediaagency(buttheycanbe),
reservedveryfarinadvance,andcanbeaflatfeeorCPMbased.
•Offline(In-Store):Therearemanytacticsthatareactivatedatshelforin-storethatarenotserved
RETAILMEDIABUYER’SGUIDE
proximityofaretailer.Thischanneloffersthebenefitsoftraditionaldigitalvideomediawiththe
uniqueabilitytodriveawarenessandpurchaseintentjustbeforeaconsumergoesinsideofa
retailstore.OnTheGoVideooffersbrandsbothscaleanddata-drivenaudience-basedbuying
capabilitiesrangingfromgeographic,demographic,behavioral,andcontextual.
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2.InTRoduCTIonToPlannIngfoRReTaIlMedIa
shopper’sdeviceandareservedwithinthephysicalstore.Theadsthatreachtheshopperdirectly
in-storeusuallyoccurontheirmobiledevice,i.eapushnotificationorcanbeaccessedbya
separatedevicein-storelikedepartmentspecificdigitalscreens,digitalshelf-talkers,orscreens
atself-checkout.(Adsthattargetshoppersontheirmobiledevicescanalsobeconsideredonsite
mediawhentheshopperisusingtheretailersmobileapp)Also,therearethird-partyshoppingapps
thatreachtheshopperwhiletheyareinthephysicalstoreandencourageengagementin-aislewith
theproductsorapost-purchasereceiptredemption.
。Digitalaudiocanrunthroughoutthedaywithintheretailervenuewithmultipleadsrunninginrotation
。Push-notificationscanbetriggereduponentrytothephysicalstore,drivingtoaspecificaisleordisplay
。Screensthroughoutthephysicalstore(i.e.storeentry,coolersurfaces,smartcarts,shelftags,menuboards,interactivekiosks,pharmacy,self-checkout),caninform,engage,anded
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