邮件礼仪可编辑

EmailEtiquette2023最新整理收集do

somethingSubjects邮件标题首先，邮件必须有标题如果没有邮件标题，可能会被认为是病毒，或者不被重视Subjectcontents

邮件标题内容Keepthesubjectshort,clear,andspecificAvoidsuchheadingsas：GoodNews,‘Hello’,‘MessagefromMary’Thesubjectmaycontainthepurposeorcontentofyouremail.Example:王娟的个人简历ProposalonStaffTrainingEnglishReadingClassAssignment…Greetings称呼、招呼1.Startthemessagewithagreeting:E.g.Dear+Mr./Dr./Prof.+Smithson,DearMs.Stringer,DearMs.OUYANGDear:helpcreateafriendlytoneMr/Ms:helpcreateaformalandbusiness-liketone-如果是第一次联络、不熟悉、长辈或者是不确定，保险起见请用lastname.-等来往较频繁的时可以用firstname，但如果是professor等长辈不能用其firstname,除非对方允许或要求。但都不用全名。-在正式场合，名字前要加：Mr.或Ms.如果是给公共邮箱发邮件，或不清楚reader身份时，用Hello就行。如admissions@,如果是群发的邮件，可用DearAll开头。如果无法得知收信人的名字：

DearSir/MadamToWhomItMayConcernDearSirDearMadam2.必要时再次深化一下邮件开头的礼貌程度：-Thankyoufor…../Myapologiesfor….Purpose

开门见山Startwithaclearindicationofwhatthemessageisaboutinthefirstparagraph.

（中西方人的逻辑思维不一样，中国人喜欢在最后一句说重点，西方人都习惯先说观点，后解释。）Givefulldetailsinthefollowingparagraph(s).Makesurethatthefinalparagraphindicateswhatshouldhappennext.

Action

需要由对方做的工作Anyactionthatyouwantthereadertodoshouldbeclearlydescribed,usingpolitenessphrases：

'Couldyou...'+action'Iwouldbegratefulif...'.+action'Please...'.+action AttachmentsMakesurethatyouremembertoincludetheattachment(s).

别忘了加附件。最好写邮件前先把附件贴上，省得写的太激动了，最后忘了贴附件就点Send了。Makesurethefilenamedescribesthecontent

不要用未命名形式，如microsoftwordEg.Name-ID王莹20110984Name+附件内容王莹的个人简历

……

Endings

邮件结尾Endthemessageinapoliteway.Alwaysthankthepersonforhis/hertimeandconsiderationattheendofthee-mail.Commonendingsare:

Thankyou,Sincerely,Thankyou,Bestregards,Thankyou,Bestwishes,Thankyou,Regards,Names

署名Includeyournameattheendofthemessage.ItismostannoyingtoreceiveanemailwhichdoesnotincludethenameandIDofthesender.Check检查Checkforspellingandgrammaticalerrors可以把内容copy到word里看看，因为很多邮箱都不带拼写检测功能。Formal和Informal语气对比Hello,

Thankyoufortakingthetimetoanswermyquestions.DearMr.Smith,Hi,Thanks,Hi,Tom/DearTom,写邮件最重要的三个原则Bepolite,bepolite,andbepolite…!!!Donotwritethee-mailwhileyouareangry.Beclear,beconciseandbespecific!!Beshort!Eliminatealltheinformationthatisnotnecessary.Practice1Dear(name)Wouldyoupleasesentmedetailsofthenexthealthandsafetytrainingevent?I’mawarethatitisdueinthenearfuture.Regards(Name)Assistant

Manager2Dear(name)Thanksforremindingme.Thetrainingeventtakesplaceonthe3rdSeptemberfrom9-5intheconferencerooms.Pleaseinformalldepartmentmanagersandforwardtheattacheddocumentswhicharetobereadbeforetheevent.Thanks(name)ManagerAssistant3DearDepartmentManagers，Wouldyoupleasenotethatthenexthealthandsaftytrainingeventtakesplaceonthe3rdSeptemberfrom9-5intheconferencerooms.Asyouknowthisisalegalrequirement.Pleasealsofindattacheddocumentswhichyoushouldbefamiliarwithbeforetheevent.Thanksforyourcooperation.(name)AssistantDepartmentManagers4Dear(name)Thanksforinformingthemanagers.Unfortunately,thetrainingeventhasbeenpostponed.Thereasonisthetrainerisunavailable.Hehassuggestedthe23rdSeptember,socanyouletallmanagersknow?Sorryfortheinconvenience.(name)Managerassistant群发英文邮件Dearall,

PleasefindintheattachmenttheParticipationAssessmentCriteriacreatedbytheteamofspeakingclasses.

Interactionisveryimportantinspeakingclasses,so"participation"accountsfor10%ofthetotalscore.

Tomakeitclearhowweassessparticipationandhaveaunifiedcriteriaacross-theboard,weputtogetheranassessmentrubric.

I'msureallofusteachershaveasetofcriteriainmind,butit'salsoimportantforthestudentstounderstandwhatisconsideredfavorablebehaviorinclass.

Bylettingthemknowthesecriteria,theycanberemindedhowtheyaregraded.

Iknowthatotherclasseshavedifferentpercentagesforparticipation;thePPTfilealsoincludesli