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Task:Acomplaintlettersatisfiedbesatisfiedwithfirstofallqualityuptostandardcompletelyregretproduct1.满意的,满足的adj.2.对……感到满意3.首先4.质量n.5.达到标准6.完全地adv.7.后悔;遗憾vt.&vi.8.产品,成果n.NewWords&PhrasesmakebreakfastironhisclothespreparehislunchboxdoallthehouseworkgoshoppingatthesupermarketpreparedinnertidyupafterdinnerWhatgoodthingscouldMrJiang’srobotdoforhim?………Whatdoyouwantyourrobottodoifyouhaveone?Questionnaire:YouridealrobotWhatdoyoulookforinarobot?Q1:Howlongdoyouexpectyourrobot’sbatteriestolast?2days1week2monthsQ2.Howlongdoyouthinkyourrobotshouldwork?

8hoursaday12hoursaday24hoursadayQ3.Whatdoyouwantyourrobottohelpyouwith?

homeworkcookingcleaningQ4.Howoftendoyouthinkyourrobotshouldbechecked?

neverevery3monthsevery6monthsWorkinpairsandtalkaboutit.WhatisDaniel’sidealrobotlike?Daniel’sidealrobotQ1:Howlongdoyouexpect

yourrobot’sbatteriestolast?2days1week2monthsQ2.Howlongdoyouthinkyourrobotshouldwork?

8hoursaday12hoursaday24hoursadayQ3.Whatdoyouwantyourrobottohelpyouwith?

homeworkcookingcleaningQ4.Howoftendoyouthinkyourrobotshouldbechecked?

neverevery3monthsevery6months√√√√1.Danielexpectshisrobot’sbatteriestolastfor2months.2.Hisrobotshouldwork24hoursaday.3.Danielwantshisrobottohelphimwithhomework.4.Hethinkshisrobotshouldbecheckedevery6months.BDaniel’srobothasstoppedworking.Hedecidedtowriteacomplaintlettertotheshop.HelpDanielcompletehisletter.DearSir/Madam,RobotmodelnumberHUGO234BBTwoweeksago,Iboughtarobotfromyourshop.However,Iamnotsatisfiedwithitatall.Firstofall,Iamunhappywithitsbatteries.Theylastforoneweekatmost,soIhavetochangethemoften.Ithinktheyshouldlastforatleast____________.Ithinkarobotshouldwork______________,andIwantmyrobot_____________________.However,thisrobotisverylazy.Ineedtogiveitinstructionsallthetime.Otherwise,Ineedtodoeverythingmyself.2months24hoursadaytodohomeworkformeThequalityofthisrobotisnotuptostandardeither.Agoodrobotshouldonlyneedchecking_____________.Myrobothasalreadystoppedworkingcompletely.Idonotknowwhatiswrongwithit.Iregrethavingboughtarobotlikethis.Iwouldliketogetmymoneyback.Yoursfaithfully,DanielChen

every6monthsDaniel’sidealrobotDaniel’srobotHowtodealwithitbatteryworkhoursqualitylastforoneweekatmostlastforatleast2monthsneedgivinginstructionsallthetimehelphimwithhishomeworknotuptostandard,hasstoppedworkingcompletelyneedcheckingevery6monthswouldliketogethismoneybackTellthedifferencesbetweenthetworobotstypeofworklazyModel:Danielexpects….

to….Infact,it….work24hoursadayFindmoreusefulexpressions

1)Twoweeksago,Iboughtarobotfrom…2)However,Iamnotsatisfiedwithit…3)Firstofall,Iamunhappywithitsbatteries.4)Theylastfor…ButIthinktheyshouldlastfor…5)Iwantmyrobotto…However,itis…6)Ineedto…Otherwise,Ineedto…myself.7)Thequalityoftherobotisnotuptostandardeither.8)Agoodrobotshould….Myrobothasalready…9)Iregrethavingbought…likethis.Iwouldliketo…DearSir/Madam,RobotmodelnumberHUGO234BBTwoweeksago,Iboughtarobotfromyourshop.However,Iamnotsatisfiedwithitatall.Firstofall,Iamunhappywithitsbatteries.Theylastforoneweekatmost,soIhavetochangethemoften.Ithinktheyshouldlastforatleast2months.Ithinkarobotshouldwork24hoursaday,andIwantmyrobottodohomeworkforme.However,thisrobotisverylazy.Ineedtogiveitinstructionsallthetime.Otherwise,Ineedtodoeverythingmyself.Thequalityofthisrobotisnotuptostandardeither.Agoodrobotshouldonlyneedcheckingevery6months.Myrobothasalreadystoppedworkingcompletely.Idonotknowwhatiswrongwithit.Iregrethavingboughtarobotlikethis.Iwouldliketogetmymoneyback.Yoursfaithfully,DanielChen

ExpressyourrequirementHowtowriteacomplaintletterThemajorproblemithasandtheidealoneyouexpect.Briefintroductionc

TherobotshopsentareplytoDaniel.Listenandanswerthequestions.

c1.HowmanywaysdoesthemanageroftherobotshopoffertosolveDaniel’sproblems?Two.2.Whatarethey?TheycansendDanielanewrobot,orDanielcangethismoneyback.DiscussionWhatshouldDanieldowiththeproblem?Danielshouldacceptanewrobotbecause....Danielshouldgethismoneybackbecause....Wearesorrytohearthat....Weunderstandwhyyouaresoangry.Wehope....Pleaseletusknow....Welookforwardtohearingfromyousoon....Usefulexpressions

Writing:

Ricky两周前周买了一台手机,型号NKZ03,但在使用中碰到了一些问题,他发现这台手机与自己的期待很不相符。请你以Ricky的名义给店家写一封投诉信。

myidealmobilephonemymobilephoneHowtodealwithitbatteryatleastthreedaysonedayatmost,charge(充电)iteveryday自拟一点keyboardworksmoothlytooslowtypeofworksearchfortheinformationontheinternet,can’tgetonline,can’tsendorreceivemessages

qualityhighqualitynotuptostandard,alwayshastroublePart1Part2Part3Howtoorganizeourideas?BriefintroductionThemajorproblemithasandtheidealoneyouexpect.Expressyourrequirement(what?when?notsatisfied)

(Battery,keyboard,typeofwork,quality)(thewaytosolvetheproblems)myidealmobilephonemymobilephoneHowtodealwithitbatteryatleastthreedaysonedayatmost,charge(充电)iteveryday自拟一点keyboardworksmoothlytooslowtypeofworksearchfortheinformationontheinternet,can’tgetonline,can’tsendorreceivemessages

qualityhighqualitynotuptostandard,alwayshastroubleModelessayDearSir/Madam,MobilephonenumberNKZ03Twoweeksago,Iboughtamobilephonefromyourshop.Howev

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