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REPORT2023
CommercialReal
Estate
&Leasing
Trend
ReportShifting
Real
Estate
Prioritiesin
Today’s
Business
Climate1ContentsExecutiveSummary352023CommercialRealEstateAnalysisHowLeaseControlsCanEmpowerYoutoOptimizeYourLeasePortfolioALessonLearned:It’sTimeforRealEstateandFinanceDepartmentstoLockArms9112023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimate2Executive
SummaryToday,corporaterealestateplanningismorecomplicatedthanever.Businessesacrossallindustriesareincash-conservationmode,lookingtocutcostsandremainagileinresponsetothecurrenteconomicclimate.In
fact,
88%
of
companies
are
now
planning
for
physical
space
needs
just
one
year
(or
less)
inadvance,
which
is
a
151%
increase
from
2022*.1Amidst
this
shift,
businesses
are
simultaneously
grappling
with
ongoing
lease
accounting
and
management
challenges.Nearly
three-quarters
(71%)
of71%private
companies
arenotentirelyconfidenttheyknowhowmuchtheirleasescosttheirbusiness.(2022LeaseMarketAnalysis)Whyisthislackofvisibilitysuchanissue?45%
of
senior
Real
EstateExecutives
sharethattheircompanieshaveoverpaidrentorexpensesduetoinadequateleasecontrols.45%Considerthis:mostbusinessesareacutelyawareofwhatthey’respendingintermsofpeople-relatedcosts(payroll,benefits,paidtimeoff,etc.),asthisistypicallythelargestexpenselineitemintheirbudgets.Theyhaveamplesystemsandprocessesinplacetogateandreportontheirpersonnelexpense,aswellasthereturnoninvestment.Unfortunately,companiesdo
notplacethesamerigorandcontrolsaroundthemanagementoftheirleaseportfolios,whichissurprisinggivenleasesareusuallyabusiness’ssecond-largestexpense.Thisknowledgegapisattributedtothefactthat
83%
of
senior
Real
EstateExecutives
report
that
their
companies
are
notprioritizing
investing
in
the
dedicated
technology,people
and
processes
required
to
successfullymanage
their
lease-related
expenses
as
muchas
they
should
be.32023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimateThisisproblematicbecausewithouttherightlevelofvisibilityintothetermsofthesedynamicagreements,leaseportfoliosbecomevolatile,riskybusinessassets–
especiallyinthewakeofthenewleaseaccountingstandards(ASC842,GASB87andIFRS16),whichrequirecompaniestokeeptrackofallchangestotheirleasestoaccuratelyreportthemonthebalancesheetwithinaudits.In
this
report,
industryexpertsfromVisualLeaseandotherorganizationssuchasToshibaAmericaBusinessSolutions,AmericanAxleandManufacturingandHomeServicesofAmericawillbreakdown:ThetermsorganizationsareprioritizinginnewleasesHowthepost-pandemiceconomyandworkplaceareimpactingcorporaterealestatedecisionsTherepercussionsofpoorleasemanagementHowEnvironmental,SocialandGovernance(ESG)prioritiesareinfluencingcorporaterealestatedecisionsThebenefitsofoptimizingaleaseportfoliotoidentifytherisksandopportunitieswithintheinvestments2023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimate42023
Commercial
Real
Estate
AnalysisIn2023,businessesarefacinga
rangeofuniquechallengesandcircumstancesincludinga
changingeconomy,theripple
effectofdigitaltransformation,theevolutionoftheworkplaceandtheloomingpressurestoadoptEnvironmental,SocialandGovernance(ESG)initiatives.Toaddressthesecompetingpriorities,companiesaretakinga
closerlookattheirrealestateneedsandexistingleasestoidentifypotentialgapsandopportunitiestosavetimeandmoney.Asa
result,
the
following
trends
have
emerged:1Companies
are
still
leasing,
but
are
prioritizing
their
abilityto
remain
agile.Inthemidstofeconomicuncertainty,andina
post-pandemicworkplace,businesseswanttobe
certainthattheirleaseswillallowthemtomakequickdecisionsandadjustmentswhenneeded.Today,
70%
of
senior
Real
EstateExecutives
claimtheircompaniesare71%70%lookingtoaddspaceasa
partoftheirrealestatestrategyfor2023.Thisisonparwithfindingsfromlastyear’ssurvey,where71%
of
seniorAccounting
and
Finance
professionalsreportedthattheircompanieswerelookingtoaddspaceasa
partoftheircompany’srealestatestrategyfor2022.20222023However,
88%
of
senior
Real
Estate
Executives
share
that
their
companies
are
planning
for
their
physicalspace
needs
just
one
year
(or
less)
in
advance,
which
is
a
151%
increase
from
the
previous
year*.Inlookinga
yearout,organizationsareprotectingtheirabilitytopivotshouldanyunforeseencircumstancesarise,a
lessonlearnedfromtheCOVID-19pandemic.2023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimate552addingnewsatellitelocations70Whilea
largepercentageofcompanies(70%)
arelookingtoexpandtheirrealestatefootprintsbyaddingnewsatellitelocations(52%)
andrelocatingexistingspaces(40%),
59%
ofthosesamecompaniesarealsolookingforwaystoremovespacebyclosing(40%)
anddownsizing
(28%)
existinglocations.addingspace40relocatingexistingspacesThisbehaviorsuggeststhatasorganizationsterminateoldleasesandenterintonewagreements,they’reseekingarrangementsthatsupportnewwaysofworking.4059closingexistinglocationsremovingspace28downsizingexistingspacesInadditiontoprioritizingflexibility,businessesareerringonthesideofcaution,with71%
of
senior
Real
Estate
Executivesreporting
that
their
companies
are
extremely
likely
to
putoff
making
needed
upgrades
or
moving
facilities
in
thecoming
year
due
to
the
state
of
the
economy.Despitethefactthatbusinessesmaybe
hesitanttoenterintonewrealestateagreements,99%
of
senior
Real
EstateExecutives
say
that
their
companies
are
likely
to
increasetheir
equipment
leases
to
maintain
operations,
whichmightbedrivenbytheequipmentneedsoforganizationswithdistributedworkforces.Thisshifthighlightsjusthowmuchthequintessentialworkspacehaschangedsincethepandemic,andasa
result,howcompaniesarerecognizingleasingasa
waytostayflexibleandevolvetheirbusinesses.62023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimate2Leasing
plans
showcase
the
priorities
of
a
new
workforce.Thisshifttosatellitelocationsisindicativeofa
largertrendinwhichcompanieshavereimaginedtheworkplace.Hybridworkarrangements,fullyremotehiresandsharedworkspacesareheretostayasprofessionalsacrossallindustriesvalueflexibilityjustasmuchasthebusinessestheyworkfordo.Infact,lastyear,38%
of
senior
Accounting
and
Finance38%professionals
reportedthatshareddesks/officesbookedasneededcreatedthebestofficeworkingenvironmentfortheircompanies.Thisyear,46%
of
senior
Real
Estate
Executives
reportthatshared46%desks/officesbookedasneededcreatedthebestofficeworkingenvironmentfortheircompanies.Additionally,seniorRealEstateExecutivesidentifytheabilitytosublease,communalbuildingamenitiesandflexibleleaseterminationastopfactorstonegotiateintofutureleasestosupporttoday’seconomicclimate–
allofwhichenableorganizationstocatertotheneedsoftheirworkforce,aswellasemergingbusinesspriorities.3Mismanaged
leases
are
costing
businesses
big
time.Historically,companieshaveoperatedunderthebeliefthatoncea
leasewassignedbyallparties,theprocesswascomplete.Thishasresultedinmostleaseportfoliosgoinglargelyoverlookedandundermanaged.Nearly
three-quarters
(71%)of
private
companies
arenotentirelyconfidenttheyknowhowmuchtheirleasescosttheirbusiness.Infact,45%
of
senior
RealEstate
Executives
sharethattheircompanieshaveoverpaidrentorexpensesduetoinadequateleasecontrols.This
knowledge
gap
is
attributed
to
the
fact
that
83%
of
senior
Real
Estate
Executives
report
that
theircompanies
are
not
investing
in
the
dedicated
technology,
people
and
processes
required
to
successfullymanage
their
lease-related
expenses.
Thisisproblematicbecausewithouttherightlevelofvisibilityintothetermsoftheseagreements,companieswillinevitablyoverspend.2023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimate74ESG
is
not
just
a
buzzword
–
it’s
already
impacting
realestate
decisions.Inadditiontoanticipatingtheongoingimpactsofthecurrenteconomy,businessesarecontemplatingtheirEnvironmental,SocialandGovernance(ESG)programs–
notonlytheinitiativestheyhaveorplantoputintoplace,butalso,howthey’llreportontheirefforts.ESGadoptionisbeingdrivenbyitsincreasinglycriticalroleintheperceptionofinternalandexternalstakeholders.AccordingtoMarsh&McLennan,organizationswiththehighestemployeesatisfactionhadESGscores14%higherthantheglobalaverage,likelyduetotheirstrongenvironmentalperformance.AndS&PGlobalfoundthat53%ofrevenuesofthe500largestUScompaniesand49%ofrevenuesofthe1,200largestglobalcompaniescomefrombusinessactivitiesthatsupportsustainabledevelopmentgoals.Whenexecutedcorrectly,a
company’sESGprogramcanhavestrongsocietalandfinancialhealthimpacts.99%
of
seniorThus,ESGprioritiesarehavinglargeimplicationsonhowcompaniesevaluateandenternewleaseagreements.However,theseExecutivesarefacingchallengesinbeingsuccessfulastheyarenotthoroughlyintegratedintotheESGreportingprocess.Real
Estate
Executivesbelieveitisimportantfortheircompany’sfutureleasestoreduceitscarbonfootprint.55%
of
senior
Real
Estate
Executives
havelittletonoinvolvementinESGreportingattheircompany.Thiscouldbe
a
bigissueasRealEstateteamsareprivytoallthedetailsfoundwithinanorganization’sleaseportfolio.Ifthisdataisn’tcompleteandaccurate,itwillnotonlyskewfinancialreportingandpotentiallyresultinfeesandfines,butalso,preventtheabilityfororganizationstomakeinformeddecisionsonthisfront,aswellasimpedeinvestors’abilitytoevaluateanorganization’sESGdata.2023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimate8How
Lease
Controls
Can
EmpowerYou
to
Optimize
Your
Lease
PortfolioForRealEstateteamstobe
abletoeffectivelynegotiateleasesthataccommodateandanticipatetheircompany’sneeds,theyneedfullvisibilityintothedetailsoftheirexistingleases.Byunderstandingthegapsandopportunitieswithin,they’llmakebetterinformeddecisionsaboutwhatisrequiredoffutureleases.However,theabilitytooptimizea
company’sleaseportfoliohingesonthestrengthofitsleasescontrolsecosystem,whichencompassesthepolicies,procedures,standardsandprocessesthatmanagementhasestablishedwithintheorganization.Formany,there’ssubstantialroomforimprovementinthisregardandthepathtowardimplementingstrongleasecontrolsstartswithtechnologythatcaneffectivelyenforceyourorganization’spolicies.83%
of
senior
Real
Estate
Executivesbelievetheircompanyisnotprioritizinginvestmentsfordedicatedtechnology,peopleandprocessesneededtosuccessfullymanagetheirlease-relatedexpenses.Strongleasemanagementisn’tjusta
crucialpartofthepuzzlewhenitcomestoenteringintonewleases.100%of
senior
Real
Estate
Executives
believeitisimpossibletosustainleaseaccountingcompliance(e.g.,ASC842,IFRS16,GASB87)withoutproperleaseadministrationpracticesin
place.ThismutualneedfortheRealEstateteamsandFinanceteamspresentsa
uniqueopportunityforbothpartiestofurtherstrengthentheirworkingrelationshipasthere’sroomforimprovement.68%Senior
Real
Estate
Executives
donotbelievetheyarecurrentlyverycollaborativewiththeircompany’sFinanceteams.2023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimate9Greatercollaborationcanbe
achievedwhena
companyalignsitsleasecontrolswithitsinternalsystems.Thiswillensuretherightlevelofpermissionandaccessareavailabletotheproperstakeholdersthroughouttheleasemanagementandreportinglifecycles,greatlyreducingtheriskoftheseorganizationshavinginaccurateorincompleteleasedata.Notonlywillhavingcleanleasedatafacilitateaccuratereporting,butitwillalsoempowerFinanceandRealEstateprofessionalstointegratetheirleasedatawithotherFinTechsystemstodrawvaluableinsightsfromtheirsystems.This
focus
on
lease
controls
will
provide
Real
Estate
and
Finance
teams
with
better
confidencein
their
data,
as
well
as
visibility
into
the
insights
they
need
to
make
more
strategic
decisions
todrive
greater
efficiency
and
effectiveness
while
also
reducing
costs
and
risk.Thisisa
hugeareaofopportunity,as90%
ofsenior
Real
Estate
Executives
donotbelievetheyhavefullaccesstothedatatheyneedtomakeaninformeddecisionabouttheircompany’sleaseportfolio.Byprioritizingtechnologythatenablesrobustleasecontrols,suchasVisualLease,a
companycansafeguarditsleaseportfolio-
anareaofthebusinessthatisheavilyinvestedin,andalso,exposedtoseveralteamsatanygivenpoint.Iftheyneglecttodo
so,they’llexposetheirorganizationtorisksincludingtheinabilitytorespondtochangingcircumstances,missingdeadlinesandoptions,miscalculatingleasecosts,missingincentivesandreimbursements,failinganauditandevenoverpayingandassumingresponsibilitiesthatbelongedwithyourlessor.After
I
open
my
email,
I
open
up
Visual
Lease.
That’s
oneof
the
first
things
I
get
into
on
a
daily
basis.
I
look
for
leasedetails,
evaluate
facilities,
plan
for
space
and
conductmarket
research.
We
go
in
depth
on
every
single
transaction.All
of
the
data
we
use
to
make
those
business
decisionscomes
from
Visual
Lease.LEE
EBAUGHDirectorofRealEstateandBusinessContinuity
22002233CCoommmmeerrcciiaallRReeaallEEssttaattee&&TTrreennddRReeppoorrtt::SShhiiffttiinngg
RReeaall
EEssttaattee
PPrriioorriittiieess
iinn
TTooddaayy’’ss
BBuussiinneessss
CClliimmaattee10A
Lesson
Learned:
It’s
Time
for
Real
Estate
&Finance
Departments
to
Lock
ArmsInadditiontotheRealEstateteamswhohandlesourcing,executingonandmanagingleases,Financeteamsarealsoheavilyinvolvedintheaccountingandreportingofthesehigh-stakesbusinessassets.Withtoday’sbusinesschallengesinmind,it’sevidentthatFinanceandRealEstateteamshaveneverbeenundermorepressure–
inadditiontoperformingtheirusualday-to-dayactivities,they’rebeingtaskedwithaddingevenmorestrategicvaluetotheircompanies,andlikelywithfewerresources.Beyondensuringcompaniesstaywithinbudget,financialprofessionalsarebeingtaskedwithidentifyingopportunitiesforsavings.Senior
Real
Estate
Executives
were
asked
to
rank
the
following
expenses
by
howmuch
of
a
concern
they
are
when
entering
into
new
leases:33%24%23%22%2)CAM/operatingexpenses1)Rentobligations3)Utilities4)TaxesRealEstateteamsareexpectedtohelptheircompaniesenterflexibleleaseagreementsthatwillprovide
themwiththeagilityrequiredtorespondtochangingcircumstances.Bothfunctionalareasarealsofeelingtheeffectsofdigitaltransformationasthey’rerequiredtoquicklyadoptnewtechnologytohelpfacilitatedifferentaspectsoftheirexpandedresponsibilities–
whilethistechnologyisessential,itcancreateadditionalstressanddelaysif
notproperlyevaluated,selectedandimplemented.2023CommercialRealEstate&TrendReport:ShiftingRealEstatePrioritiesinToday’sBusinessClimate11By
integrating
the
right
technology
that
supports
robust
lease
controls
into
its
tech
stack,
Finance
and
RealEstate
teams
can
finally
lock
arms,
benefitting
from:AccurateandcompleteleasedataConfident,sustainedleaseaccountingcomplianceClearlydefinedrolesandresponsibilitiesStrongcommunicationandcollaborationAccesstouniqueinsightstoinformmorestrategicbusinessdecisionsBycomingtogether,thesetwofunctionalareaswillempowertheircompaniestoquicklypivot–
a
capabilitythatwasoftenlackingduringtheonsetofthepandemic,butonethatcanundoubtedlyhelpsustainorganizationsthroughanuncertaineconomy.Arianne
AultHerb
CohenDirector,Treasury&CapitalMarketsDirectorofCorporateServices,Treasury&RiskVisual
Lease
has
given
us
visibility
andreliable
reporting,
which
helps
us
withbudgeting
and
forecasting.
It
gives
usmore
intel.
We
track
lots
of
metrics
–so
we
can
see
high-level
informationand
then
go
into
the
weeds
to
makesound
decisions.Making
decisions
with
visibility
intothat
data
makes
you
feel
much
moreconfident.
Our
CFO
looks
to
us
toadminister
the
software
and
train
ne
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