战略化技能转型+创造卓越影响+Srategizing+Skills+Transformation+for+Impact

STRATEGIZING

SKILLS

TRANSFORMATION

FORIMPACT

ADipstickStudyontheEmergingApproaches

toEmpowerLearners

APeopleMattersandSkillsoftStudy

Skillsoft

PeopleMatters

India

MediaPvt.Ltd.

3rdFloor,NorthWing,Plotno.5,

944,BlockC,

JVPBuilding,SoftwareUnitsLayout,

SushantLok1,Gurgaon

Hitechcity,Madhapur,Hyderabad,

Haryana-122001

Telangana–500081India.

www.peoplematters.in

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TABLEOF

CONTENTS

Foreword04

Introduction

05

KeyFindings

06

Topchallengesforskillstransformation

Theroleofstrategicpartnerships

Thelearningmodalitiesatwork

TheupcomingAI-revolutioninlearning

Conclusion

15

ExpertViews

16

Foreword

THEJOURNEY

TOSKILLS

TRANSFORMATION

ACCELERATES

Learningisnolongeranevent;it'sacontinuousjourney.

Thecontemporaryworldofworkisundergoingaprofoundtransformation

catalysedbyrapidtechnologicaladvancementsandevolvingmarketdynamics.Asautomation,artificialintelligence,anddigitalizationredefineindustries,

traditionaljobrolesarebecomingobsoletewhilenewonesemerge.

Thisshiftdemandsacomprehensiveoverhauloftheskillslandscape.Organizationsfindthemselvesconfrontedwiththechallengeofbridgingthewideninggap

betweenexistingemployeeskillsetsandthedemandsoftheseemergingroles.

Thechallengeliesinidentifyingtherightskillstoinvestin,designingeffectivelearningpaths,andensuringseamlessintegrationofupskillingeffortsintotheeverydayworkenvironment.

HumanResourcesandLearning&Developmentleadersareattheforefrontof

thisskillstransformationendeavour.AndourDipstickStudyshowsthatthey

haveatoughtimeconvincingstakeholdersanddecision-makersaboutthetangiblereturnsoninvestmentinskillsdevelopment.

Asthejourneytowardsanewworldofskillsandjobscontinuestoaccelerate,

it'snowcriticaltonotjustconveytheimportanceofskillstransformationbutto

design,adopt,drive,andengageemployeestoengageinskillsdevelopmentatscale.

Wethankalltheparticipantswhohavecontributedtothisdipstickstudy.

INTRODUCTION

Intoday'sever-evolvingbusinesslandscape,organizationsarepresentedwitha

uniqueopportunitytoredefinetheirapproachtoskilltransformation.Theabilitytoremainagileandcompetitivehingesonhoweffectivelycompaniescannavigatetherapidlychangingdemandsoftheworkforce.

Toembarkonthisjourney,itiscrucialtoarticulatetheskilltransformation

processwithutmostclarity,providingemployeeswithatransparentroadmapthatanswersthe'why,''what,'and'how'ofupskillingefforts.

Creatingacultureofcontinuouslearningandofferingampleresourcesforskill

developmentarefundamentalpillarsofsuccessinthisendeavour.Companiesthatembracetheseprinciplesempowertheirworkforcetonotonlyadaptbutthrive

amidstdisruption.

Yet,thequestionremains:Howareorganizationsacrossvariousindustriesandsectorsapproachingskilltransformationintoday'sdynamicenvironment?

Toanswerthiscriticalquery,theDipstickStudyonStrategizingSkills

TransformationforImpactdelvesintothestrategiesandpracticesemployedbyover100organizations.

Thisstudyshedslightonthediverseapproachesandinnovativesolutionsthat

organizationsareimplementingtopreparefordisruptionsintheirskillstrategies,ultimatelyshapingthefutureofworkforcedevelopment.

TREND1

BUSINESSALIGNMENTANDMEASURING

EFFECTIVENESSARETHETOPCHALLENGESTODRIVINGSKILLSTRANSFORMATION

Asnewrolesemergeandoldonesevolve,it'schallengingfororganizationstoaccuratelypredictwhichskillswillbemostrelevantinthenearfuture.Thismakesaligningskilldevelopment

effortswiththerapidlychangingneedsofthebusinessacomplextask.

Thedynamicnatureofthemodernworklandscape,thecomplexityofrequiredskills,the

absenceofstandardisedapproaches,andtheintricaterelationshipbetweenskilldevelopmentandbusinessoutcomesmakeitchallengingtoalignandassessbusinessimpactclearly.

ThetopchallengeshighlightaclearimperativeforLearningandDevelopment(L&D)leaderstobridgethegapbetweentheireffortsandthebroaderbusinesscontext.Theforemostchallenge,with56%ofrespondents,isthestruggletomeasuretheimpactoflearninginitiativeseffectively.ThisunderscorestheimportanceofdemonstratingtangibleresultsandROIinbusinessterms.ItalsounderscoresthevitalroleofL&Dleadersinspeakingthelanguageofbusinesstoovercomethesechallengesanddrivemeaningfulskilldevelopmentalignedwithorganizationalgoals.

TOPCHALLENGESTOIMPLEMENTINGSKILLTRANSFORMATION

Lackofalignment

betweenskills

transformation

initiativesand

overallbusiness

strategy

56%

44%

42%

35%

Limitedemployeeengagementandparticipationin

skilldevelopmentprograms

Limitedbudgetandresources

allocatedforskilltransformationinitiatives

measuringthe

effectivenessandimpactofskillstransformationinitiatives

Resistanceto

changefromemployeesandstakeholders

Difficultyin

44%

Simplifyingtheprocessofplanningandexecutingaworkforcetransformationcanbeachievedbyleveragingyourorganization'sjobarchitecture.Awell-structuredjobarchitectureoffersascalable,globallyrelevant,andmarket-alignedframeworkforallroleswithintheorganization.

Thisframeworkisinvaluableduringworkforcetransformationeffortsbecauseitallowsleaderstoquicklydiscerntheexactskillsrequiredforeachroleandunderstandhowvariousrolesrelatetooneanother.

Furthermore,implementingrole-basedlearningcanenhancetrainingprogramadoptionrates.Inarole-basedlearningsystem,employeescaneffortlesslyaccesscontentdirectlyrelevanttotheircareers.Whentrainingcontentalignscloselywithanemployee'srole,theyaremorelikelytoengagewithitenthusiastically.Thisincreasedlearnerengagementtranslatesintobetter

resultsfromlearningprograms.

TREND2

EXPANDEDLEARNINGACCESSAND

ENGAGEMENTARETHETOPBENEFITSOF

STRATEGICPARTNERSHIPS

Strategicpartnershipsoffersignificantadvantagesforskillstransformation,particularlyfororganizationsnavigatingdynamicindustries.Thesepartnershipsprovideaccesstospecialisedexpertise,tailoredtraining,andacceleratedlearningprograms.

Datafromthedipstickstudyshowedthat86%oforganizationsalreadyengagestrategicpartnersintheirjourneyforskillstransformation.Outofwhich,amajorityofthem(64%)usepartnerstosomeextent,while22%ofthemsaytheyengagepartnerstoagreatextent.

Theprevalenceofutilizingstrategicpartnerssuggestsaconduciveenvironmentforlearningandknowledgesharing.Collaborationwithexternalpartnerscanbringfreshinsights,

diverseperspectives,andspecializedresourcesthatcontributetoawell-roundedskillstransformationprocess.

STRATEGICPARTNERS

FORSKILLSTRANSFORMATION

64%

NOTATALL:

Ourorganizationdoesnotleveragestrategic

partnershipstoenhanceskillstransformation

efforts

TOSOMEEXTENT:

Strategicpartnershipsareusedtosomedegreetoenhanceskills

transformationefforts

TOAGREATEXTENT:

Strategicpartnershipsareactivelyutilizedtoenhanceskills

transformationefforts

22%

14%

Strategicpartnershipsalsopresentasetofchallengesthatmustbenavigatedforeffective

collaboration.Aligningdiversegoalsandobjectivescanprovetobeintricate,potentiallycausingconflicts.Resourceallocation,encompassingfinancial,human,andtechnologicalaspects,

requirescarefulnegotiationtoensureequitabledistribution.

70%oforganizationsconsiderexpandedlearningresourcesandcontentasatopbenefit,

highlightingthecrucialrolethatstrategicpartnershipsplayindiversifyingandenrichingthelearningexperience.

62%oforganizationsseeaccesstospecializedexpertiseasakeybenefit,underscoringthevalueofpartneringwithsubjectmatterexpertsandindustryleaders.Thisindicatesthatexternal

partnersbringuniqueinsights,domain-specificknowledge,andpracticalexperiencethatcansignificantlyenhancethequalityofskillstransformationinitiatives.Manyorganizationsbelievethatstrategicpartnershipsenhanceemployeeexperienceandsatisfaction.

TOPBENEFITSFROM

STRATEGICPARTNERSHIPS

70%

62%

61%

Increasedspeedofskillacquisition

49%

Expandedlearningresourcesandcontent

Accesstospecializedexpertise

Enhancedemployeeexperienceandsatisfaction

Strategicpartnerscanalsoplayapivotalroleinaddressingthechallengesposedby"jobfunctiondrift."Asemployeestakeonadditionaltasksoutsidetheirdefinedrolesduetoskillsgapsor

talentshortages,strategicpartnerscanprovidevaluablesupport.Thesepartnersoftenbringspecializedexpertiseandresourcestothetable,enablingorganizationstoadaptswiftlytoevolvingworkforceneeds.

Bycollaboratingwithstrategicpartners,organizationscanaccesstailoredtrainingprogramsandresourcesthatalignwiththechangingdemandsoftheiremployees.Thesepartnerscanhelp

identifyemergingskillrequirementsandproviderelevantcontentandtrainingsolutions.

Moreover,theybringexternalperspectivesandindustryinsightsthatenrichanorganization'sunderstandingofevolvingjobfunctions.

TREND3

GAPINLEARNINGMODALITIES

CONTINUESTOPREVAIL

Intoday'srapidlyevolvingbusinesslandscape,effectivelearninganddevelopmentstrategiesareparamountfororganizationsstrivingtostaycompetitive.ThefollowinginsightsshedlightontrendsinlearningmodalitiesservingasvaluableguidanceforL&Dleaders.

On-the-jobtrainingstandsoutasthemostwidelyembracedlearningmodality,accordingto

findingsofthisDipstickstudy,withclassroom-basedtrainingcloselyfollowingsuit.Thepopularityofclassroom-basedtrainingcanbeattributedtotheproximityoftrainersandtheopportunitiesitoffersforengagingininteractivediscussions,therebyenhancingthelearningexperience.

Virtualtrainingsessionshavegarneredsignificanttractionaswell,signalingashifttowardsmoreflexiblelearningoptions.Therelativelyhighadoptionrateindicatesthattheprevalenceofremote

workarrangementsandthedemandforaccessibletraininghavedrivenorganisationstoincorporatevirtualtrainingintotheirlearningstrategies.

Theprominenceofself-pacedonlinelearningasamodalityunderscorestheincreasingprevalenceofdigitallearningplatforms.Thisapproachempowersindividualswiththeflexibilitytolearnattheirownpaceandconvenience,aligningwellwiththemodernlearner'spreferences.

Mentoringandcoachingassumeapivotalroleinemployeedevelopment,asevidentfromtheirrelativelyhighadoptionrate.

Increased

speedofsk

illacquisit

ion

62%

Classroom

-basedtrai

ning

61%

Virtualtra

iningsessi

ons

58%

Self-paced

onlinelea

rning

52%

Mentoring

andcoach

ing

49%

Digitalan

daudioboo

ks

20%

Totrulyensurethatthelearningmodalitiesgapsarefilled,companiesneedtointegratejobarchitecturesintotheirlearninganddevelopmentefforts.Jobarchitecturesgobeyondjust

identifyingrolesandresponsibilities;theycanserveasafoundationforvariousaspectsof

employeegrowthandperformanceimprovement.Forinstance,inthecontextofcoaching,jobarchitecturescanpinpointthespecificskillshigh-performingemployeesneedtocultivateastheyprepareforleadershiproles,ensuringatargetedapproachtotheirdevelopment.

TREND4

AMAJORITYOFORGANIZATIONSARENOT

READYFORANAI-REVOLUTIONINSKILLS

Only3%oftheorganizationssaytheyarewell-preparedforanAI-revolutioninskillsdevelopment.

DatafromtheDipstickrevealadiverserangeofperspectivesonAI'simpactonskillsandorganizationalpreparedness.WhileasignificantportionacknowledgesthetransformativepotentialofAI,someuncertaintyandvariabilitypersist.

Organizations'levelsofpreparednessspanthespectrum,fromthosetakingproactivestridestofullyembraceAI,tothosestillgrapplingwithreadinesschallenges.Onlyasmallpercentage(3%)oforganizationsconsiderthemselvesextremelyprepared,reflectingaselectgroupthathastakensubstantialmeasurestoensureseamlessAIintegration.Organizationscouldbeatriskoffallingbehindinthefast-evolvingAIlandscapeiftheydonottakestepstobridgethereadinessgap.

AI'SIMPACTONSKILLS

36%

Moderatelyimpactingcertainskills

34%

Significantlytransformingtheskillslandscape

21%Havingminimalimpactonskills

8%Notsure

ORGANIZATIONALPREPAREDNESSFORAI

39%

Somewhatprepared

25%

Moderatelyprepared

16%

Notatallprepared

Veryprepared

16%

Extremelyprepared

3%

AutomationinLearningandDevelopment(L&D)byleveragingAIandMLoffersamultitudeofadvantagesforL&Dleaders.Itexpeditescurriculumdevelopment,scaleslearninginitiatives,andelevatestheoverallqualityoflearningpathways.

Onesignificantbenefitisstreamliningcontentcurationandtargeteddelivery.Withtheaidofjobarchitectures,rolesandtheirassociatedskillsetsareclearlydefined.AI/MLcontenttagging

simplifiesthetransformationofthisdataintopracticalcurricula.AutomationwithAI/MLcontenttaggingeliminatestheseissues,ensuringthatorganizationsdeveloplearningprogramsthat

encompassallcriticaldetailsandrelevantcontent,therebyenhancingprogramqualitysignificantly.

AIidentifiesrelevantcontent,whileMLensuresaccuracy,enablingcontenttobesystematically

organizedintoappropriatelearningpathsandpromptlydeliveredtotheemployeeswhorequireit.Additionally,automationacceleratesprogramscaling.Evensubstantialcontentlibrariescanswiftlybecomecurated,coherentlearningpathsadaptableacrossvariouscontenttypes,formats,and

learningproviders.

Anothercrucialadvantageistheenhancementofprogramexcellence.PriortotheintegrationofAI/ML,L&Dadministratorshadtorelyonmanualcuration,aprocesssusceptibletosubjectivejudgment.Evendedicatedsubjectmatterexpertscouldstruggletocomprehensivelyevaluatevastcontentrepositorieswithoutomissions.

CONCLUSION

Asorganizationscontinuetoevolveandnavigatethechallengesoftoday's

dynamicenvironment,thecommitmenttoskilltransformationandthe

integrationoftheseinsightswillbeinstrumentalinshapingthefutureof

workforcedevelopment.Itisafuturewhereadaptability,continuouslearning,andstrategicpartnershipswillbethekeystolong-termsuccessandresilience.

Theintegrationofdigitaltools,personalization,diverselearningformats,and

strategicpartnershipsfurtheramplifiesanorganization'sabilitytoadaptand

thrive.Theseelementsnotonlyimprovebusinessalignmentbutalsoenhancethemeasurementofeffectivenessandengagement.

Strategicpartnershipsarealsoinstrumentalinmanagingrisksanduncertainties.Inanunpredictablebusinessenvironment,thesepartnershipscanofferstabilityandresiliencebysharingtheburdenofchallengesanduncertainties.By

diversifyingamongpartners,organizationscanreducetheirexposuretomarket

fluctuationsorunexpecteddisruptions.Theuseofstrategicpartnersisapowerfulstrategyfororganizationslookingtothriveinadynamicandcompetitivelandscape.

And,inthiseraofdigitaltransformation,embracingAI/MLframeworksin

learningisnolongeramereoptionbutastrategicnecessity.Asorganizationscontinuetonavigatetheevolvinglandscapeoftalentdevelopment,thosewhoharnessthepowerofautomationwillbebestpositionedtoadapt,innovate,andthriveintheknowledge-driveneconomyofthefuture.

EXPERT

VIEWS

SKILLSTRANSFORMATIONNEEDS

AMULTI-FACEDAPPROACH

BHAWNACHOUDHARYKADAN

Head-TalentManagement,CairnOil&Gas,

VedantaLtd

Intherealmofskillstransformation,organizationsfaceseveralcriticalchallengesthatdemandstrategicsolutions.Oneofthetophurdlesistheselectionoftherighttechnologytoinitiatethescalingprocess.Thisdecisioncarriestheriskoftechnologyobsolescence,whichcanhinder

long-termsuccess.

Moreover,aligningtheskillsoftheworkforcewiththerapidlyevolvingdemandsoftheindustry

isafundamentalchallengethatcannotbeoverlooked.WithoutacomprehensiveSkill

AssessmentFramework,identifyingandbridgingexistingskillgapsbecomeschallenging,impedingprogress.

Resourcelimitations,particularlyrelatedtotime,poseanothersignificantobstacleto

implementingarobustandsustainedskilltransformationprogram.Theseconstraints,thoughnotsolelyfinancial,haveasubstantialimpactontheorganization'scapacityfortransformation.

Additionally,anoticeablecommunicationgapregardingupskillinginitiativescanhinder

employeebuy-inandunderstanding,affectingtheoverallsuccessofthetransformationeffort.

Addressingthecommunicationchallengeinvolvesidentifyingitsprimarysource,whetherit

residesatthemanagerialorleadershiplevel.Understandingtherootcauseiscrucialforeffective

resolution,ensuringthatalllevelsoftheorganization'sactivelyworktobridgethecommunicationgap.

Resistancetochangeamongemployeesisamajorchallenge,particularlywhenleaders

themselvesneedtoacquirenewskills.Thisunderscorestheimportanceofconsistent

communicationandactiveleadershipinvolvementindrivingskilldevelopment.Itshouldbeintegratedintotheorganization'sbusinessagendaandactivelypromotedfromboththe

employeeandleadershipperspectives.

Inindustriescharacterisedbyconstantevolution,likeOilandGas,skilltransformationeffortstakeamultifacetedapproach.Skillgapassessmentsguidetargetedtrainingprograms,often

involvingpartnershipswithexpertsandafocusoncontinuouslearning.Leadershipinvestmentinskilldevelopmenthasshiftedtowardguidingteamsthroughchangeandsettinganexample,recognizingtheindustry'sdrasticandsuddenshifts.

TheriseofAIisreshapingindustries,byautomatingroutinetasksandenhancing

decision-makingprocesses.AIcomplementsanalyticsbyidentifyingemergingskillsetsandpredictingchanges,enablingproactiveupskillingefforts.

Externalpartners,suchasSkillsoft,alloworganizationstotailorlearningexperiencesfor

employees.Thesepartnershipsexpandhorizonsandfosterself-directedlearning,contributingtopersonalexcellenceandgroomingyoungleaderswithintheorganization.Thisapproachnotonlybenefitsemployeesbutalsobringsfreshtalentfromcampuses,providinguniqueperspectives

andpurposetotheorganization.

Inconclusion,navigatingthechallengesofskillstransformationdemandsastrategicand

multifacetedapproach.Fromtechnologyselectiontocommunication,leadershipinvolvement,

andAIintegration,organizationsmustadapttotheever-evolvingdemandsoftheirindustries.

Collaborationwithexternalpartnersandacommitmenttocontinuouslearningarekeydriversofsuccessinthistransformativejourney.

ALIGNINGSKILLSWITHNEWJOBNEEDSWILLBECRITICALFORSKILLSTRANSFORMATION

MVNRAO

Head-CorporateLearningandDevelopment(CLO),

Larsen&ToubroLimited

Intherapidlychanginglandsc