职场英语 培训 课件

WorkplaceEnglishTrainingCoursewareFundamentalsofWorkplaceEnglishWorkplacecommunicationskillsEssentialskillsintheworkplaceWorkplacecultureandetiquettePreparationforWorkplaceEnglishExamcontents目录01FundamentalsofWorkplaceEnglishCommunicationskillsTheabilitytocommunicateeffectivelywithcolleaguesandsuperiorsisessentialintheworkplaceThisincludesclearspeaking,activelistening,andtheabilitytoexpressideasandopinionsconfidentlyProfessionallanguageUsingappropriateandrelevantlanguageisessentialinmaintainingaprofessionalenvironmentThisincludesavoidingcolloquialisms,cursing,orusinginappropriatelanguageTimemanagementEffectivetimemanagementiscriticalintheworkplaceThisincludesbeingfunctional,followingtomeetingschedules,andmanagingworkloadstoavoidstressandoversurroundingDailyofficelanguageEmailetiquetteUnderstandingandadvertisingtoemailetiquetteisessentialinprofessionalcompetenceThisincludespropermeetingsandclosures,usingaprofessionaltone,andavoidingcolloquialismsorinappropriatelanguageClarityandconsensusBusinessemailsshouldbeclear,consistent,andtothepointAvoidinglongwindedemailsthataredifficulttounderstandorfollowProofreadingandeditingItisessentialtoproofreadandeditemailstoensuretheyarefreeofgrammarandspellingerrors,aswellastoensuretheyreceivetheintendedmessageBusinessemailwriting010203PublicspeakingskillsConferenceEnglishrequiresstrongpublicspeakingskills,includingtheabilitytospeakconfidentlyinfrontoflargegroupsandpresentationinformationclearlyandprofessionallyActivelisteningInconferences,itisessentialtoactivelylistentoothers'presentationsandcontributionstofullyunderstandtheirpointsandideasQuestionandanswersessionsDuringconferenceQ&Asessions,itisimportanttoaskrelevantandwellformedquestionsthatfurtherdiscussanddemonstrateone'sknowledgeandunderstandingofthetopicathandConferenceEnglish02Workplacecommunicationskills03Nonverbalcommunicationtheabilitytousebodylanguage,legalexpressions,andeyecontacttoreceivemessageseffectively01ActivelisteningTheabilitytolistenattentively,understandandrespondtomessageseffectively02Clearanddecideexpressiontheabilitytocommunicateideasandinformationinaclear,precise,andunderstandablemanEffectivecommunicationskillsNegotiationstrategies01understandingthebestwaystoapproachandresolvenegotiationsituationsBargainingtechniques02knowinghowtomakeoffers,counteroffersandcomplicationsinordertoreachanagreementNegotiationetiquette03understandingtheappropriatewaystohaveduringanegotiation,includingconsideringtheotherparty'stimeandspaceBusinessnegotiationskillsCrossculturalcommunicationbeingawareofthepotentialimpactofyourowncultureonyourcommunicationandtryingtoavoidanypotentialmisunderstandingsoroffersCrossculturalsensitivitybeingawareofthedifferentculturalbackgroundsandexpectationsofthoseyouarecommunicatingwithUnderstandingculturaldifferencesTheabilitytoadjustyourcommunicationstyleandapproachtofitdifferentculturalcontextsAdaptability03Essentialskillsintheworkplace123Understandprojectobjectives,scope,andtimelineProjectInitiationEnglishUseEnglishtoplantasks,assignresources,andsetmilestonesProjectPlanningEnglishCommunicateeffectivelywithteammembersandtrackprogressProjectExecutionEnglishProjectManagementEnglishUnderstandthestandardformatforbusinessreports,includingexecutivesummary,introduction,body,conclusion,andrecommendationsReportStructureUseEnglishtopresentnumericaldatainaclearandconsensusmanualDataAnalysisUtilizecharts,tables,andgraphstoenhancereportreadabilityVisualAidsBusinessreportwriting

JobsearchingEnglishCoverLetterWritingWriteatargetedcoverletterthathighlightsrelevantskillsandexperienceInterviewingSkillsPrepareforcommoninterviewquestionsandpracticeEnglishcommunicationskillsJobSearchStrategiesUseEnglishtosearchforjobopportunities,applyonline,andfollowuponapplications04WorkplacecultureandetiquetteTablesettingsandseatingarrangementsFamiliarizelearnerswiththepropertytablesettingsandseatingarrangementsforbusinessbanquets,includingtheplacementofdishes,cutlery,andglassesProtocolandproceduresCovertheprotocolandproceduresforbusinessbanquets,suchastheorderofarray,meetings,seating,andtheorderofservingdishesConversationtopicsProvidelearnerswithappropriateconversationtopicsthatcanbeusedduringbusinessbanquets,includingsmalltalk,compliments,andtopicsrelatedtotheeventorcompanyBusinessBanquetEtiquetteUnderstandingthedresscodeHelplearnersunderstandthedifferenttypesofbusinessdresscodes,includingformal,semiformal,andcasualwear,andwhentoweareachtypeFormalwearProvideguidelinesforformalwear,includingmen'ssuits,women'sdressesandsuits,appropriatefootwear,andaccessoriesCasualwearProvideguidelinesforCasualwearintheworkplace,includingappropriateclothingformenandwomen,aswellasappropriatefootwearandaccessoriesBusinessDressCodeHelplearnersunderstandtheimportanceofculturaldifferencesintheworkplaceandhowtoadapttheirbehaviortodifferentculturalnormsCovercommonworkplaceetiquetteindiversecultures,includingmeetings,communicationstyle,andgiftgivingTeachlearnershowtodevelopcrossculturalcommunicationskills,includingactivelistening,askingopenquestions,andadaptinglanguageandtonetodifferentculturalbackgroundsUnderstandingdifferentculturesEtiquetteindifferentculturesCrossculturalcommunicationskillsWorkplaceCulturalExchange05PreparationforWorkplaceEnglishExamTOEIC(TestofEnglishforInternationalCommerce)isaninternationalEnglishproficiencytestprimarilyusedtoassessthelanguageproficiencyofEnglishusersinbusinessenvironments.Examcontentandrequirements:Theexammainlytestslisteningandreadingcomprehensionabilities,includingEnglishapplicationinbusinessscenariossuchasconversations,emails,andreports.Candidatesneedtobeabletounderstandandaccuratelyexpresscommontopicsinbusinesssettings.TOEICexampreparationBECExamIntroductionTheBEC(BusinessEnglishCertificate)examisabusinessEnglishproficiencycertificationexamorganizedbytheUniversityofCambridge.要点一要点二ExamcontentandrequirementsTheexammainlyteststheEnglishproficiencyofcandidatesinfouras