《旅游英语口语》课程教学大纲

《旅游英语口语》课程教学大纲

一'课程基本信息

课程代码：18080622

课程名称：旅游英语口语

英文名称：OralEnglishforTourism

课程类别：专业课

学时：32

学分：2

适用对象：旅游管理

考核方式：考查

先修课程：无

二'课程简介

《旅游英语口语》是旅游管理专业的一门专业选修课。以旅游业发展的最新业态

和国际化趋势为切入点，紧扣旅游管理专业学生在学习和将来工作中的实际语言交流

需求，以说为基础，综合听、读、写展开训练。通过学习，使学生了解旅游行业基础

工作岗位的基本工作内容；了解及认识旅游行业基本工作场景；熟悉及掌握旅游行业

基本词汇和术语；掌握不同工作场景中的基本英语应对。

OralTourismEnglishisaprofessionalelectivecoursefortourismmanagementmajor.

Withthedevelopmentandinternationalizationtrendofthetourismindustryasthe

breakthroughpoint,itiscloselyrelatedtothecommunicationskills,basedonspeaking,

withcomprehensivetrainingoflistening,readingandwriting.Focusondevelopintegrated

skillsofbeingandpracticecommunicativeskillsinvariouscontextsasatourguide.

三'课程性质与教学目的《旅游英语口语》是旅游管理专业的一门专业选修课。课程

以导游工作流程为主线，基于导游职业能力设计课程内容，融知识、理论、实践为一

体，引导学生积极思考，勇于实践。在教学过程中一方面要引导学生熟练掌握导游讲

解过程中涉及到的历史、地理、宗教、民族、风情特产、建筑园林等方面的基本知识,

同时要提高学生的英语运用能力，使学生通过课程学习能够用英语向外国友人描绘中

国的锦绣山河,宣传中国的传统文化。

四、教学内容及要求

Chapter1AnIntroductiontoTourism

IObjectives

1.Tofamiliarizelearnerswiththehistoryofworldtourism

2.Tomakelearnersawareoftheformsofearlytourism

3.Toexplorecausesofthedevelopmentofworldtourism

4.TomakelearnersawareoftheformsofearlytourisminChina

IIContents

1.Maincontents

1.1Whydopeopletravel

1.2Worldtourism

1.3TourisminChina

2.Basicconcepts

leisurediscretionarymoneyTravellingforeducation

ThomasCookEmperors9ImperialTourReligioustravel

3.ProblemsandApplications(abilityrequirements)

(1)WhyisthatmoderntourismliterallyemergedafterWorldWarII?

(2)WhataretheformsofearlytourisminChina?

(3)ToexplorewhatChina'stourismemblemisandwhythedesignis

selected.

HIPracticeandThinking

1.Picturetalk

Rapiddevelopmentofthemeansof

2.TalkaboutthedevelopmenthistoryofChinatourismindustry.

IVTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter2AnOverviewofChina

IObjectives

1.Tofamiliarizelearnerswiththelocation,boundaryandtopographyof

China

2.Tomakelearnersawareoftheadministrativedivision,constitution,and

historyofChina

3.ToacquaintlearnerswiththeEnglishexpressionoftheaboveknowledge

4.ThedevelopmentoftheLoongculture

IIContents

1.Maincontents

1.1LocationandBoundary

1.2TheLOONGCulture

2.Basicconcepts

specialadministrativeregionsmunicipalitiesautonomousregions

3.ProblemsandApplications(abilityrequirements)

(1)HowmanyneighboringcountriesdoesChinahave?Canyouname

them?

(2)DoyouknowwhentherecordedChinesehistorybegins?Canyou

makealistofthedynastiesbeforethePeople'sRepublicofChina?

(3)ThedifferencebetweenChinesedragonandwesterndragon.

(4)ThesymbolicmeaningofLoong.

(5)WhatarethesonsoftheLoong?Andwhatarethephysical

descriptionsoftheninesonsofLoong?

HIPracticeandThinking

1.LearntheEnglishnamesofChina'sneighborsmarkedinthePPTandthe

correspondingadjectivalexpressions,suchas:Japan&Japanese.

2.TalkaboutthedevelopmentChineseLoongculture.

IVTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter3ReceivingGuests

IObjectives

1.Knowwhattodobeforemeetingyourguests

2.Howtogreetyourvisitorsatthefirstmeeting

IIContents

1.Maincontents

1.1Preparationforreceivingyourguests

1.2Differentsituationsofreceivingguests

2.Basicconcepts

tourmanagers/escorts领队/国际导游员

localtourguides地方导游/地陪

nationaltourguides/interpreters全程导游/全程翻译/全陪

driverguides司机导游员

adventureguides探险导游员

heritageinterpreters历史遗迹解说员

escortinterpreters陪同解说员

docents博物馆解说员

scenic-spotguide景点导游员

3.ProblemsandApplications(abilityrequirements)

(1)Whatmakeaqualifiedtourguide?

(2)Whattodobeforemeetingyourguests?

HIPracticeandThinking

1.Situationaldialogues

2.Talkabouthowtomakepreparationforreceivingguests.

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter4EnRoutetotheHotel&WelcomeSpeech

IObjectives

1.Notetheimportanceofconductingbustourguiding;

2.Notethechallengesofdoingbustourguiding;

3.Learnsomeusefultechniquesofhandlingbustourguiding;

4.BeabletogivevisitorsageneralintroductiontoChina/thedestination；

5.Beabletomakeawelcomespeech.

IIContents

1.Maincontents

1.1Theimportanceoflearningconductingabustour

1.2Thechallengesofworkingontourbuses

1.3Techniquesofhandlingbustourguiding

1.4GivevisitorsageneralintroductiontoChina/thedestination

1.5Makeawelcomespeech

2.Basicconcepts

bustourbustourguiding

3.ProblemsandApplications(abilityrequirements)

(1)Techniquesofhandlingbustourguiding

(2)Makeawelcomespeech

IIIPracticeandThinking

1.Situationaldialogues

2.Makeawelcomespeech

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter5Hotelservice

IObjectives

1.Knowhowvisitorscheckinatahotelandwhatassistanceyoumayoffer;

2.Beawareofthetrendofhotelcheck-inproceduredevelopment;

3.Becomefamiliarwiththecheck-outprocedures;

4.Beabletohandleproblemsconcerninghotelcheck-inandcheck-out

efficiently;

5.Knowhowtocooperatewithhotelstaff,thetourleaderandnationalguide.

IIContents

1.Maincontents

1.1Check-inathotel

1.2Check-outathotel

1.3Hotelservice

2.Basicconcepts

Frontdeskroomservicecashierreceptionistoperator

bellboyroomreservationextensionreductioncancellation

shuttleserviceFITwake-upcall

3.ProblemsandApplications(abilityrequirements)

(1)Knowthemaindepartmentsofahotel；

(2)Acquaintyourselfwiththeworkingenvironmentinsideahotel

IIIPracticeandThinking

1.Situationaldialogues

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter6FoodService

IObjectives

1.LearnabouttheoverallcharacteristicsofChinesecuisine

2.KnowthedevelopmentofChinesefoodculture

3.UnderstandtheChinesetablemanners

IIContents

1.Maincontents

1.1Chinesecuisine

1.2Tablemanners

2.Basicconcepts

Chinesecuisinetablemannertheorderoftheposition

3.ProblemsandApplications(abilityrequirements)

(1)WhatarethedietaryfeaturesinChinesefoodculture?

(2)WhataresymbolicmeaningsofchopsticksinChineseculture

(3)Howtodealwithdifferentcustomsinfoodculture?

LUPracticeandThinking

1.Picturetalk

ZhejiangCuisine

2.Talkabouttheorderoftheposition(forexample,whichisthemostimportanton

theleftorthemostimportantontheright?)

3.Meaningofchopsticks(Besidesthemeaningmentionedinthevideo,whatother

culturalconceptsincludethem,suchas:Whyaretraditionalchopsticksroundat

oneendandsquareattheother?Whatkindoftraditionalideasdotwochopsticks

represent?

IVTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

Chapter7TourPlanning

IObjectives

1.Seetheimportanceoftourplanning;

2.Beabletoexplainthetourplanning;

3.Learnhowtodiscussitinerarywithyourguests;

4.Learntheskillsofsettingtouritinerary.

IIContents

1.Maincontents

1.1Touristscheduleplanningprinciples

1.2Specialpreparationsneededforspecialvisitors

1.3Itinerarydiscussion

2.Basicconcepts

Touristscheduleplanning

3.ProblemsandApplications(abilityrequirements)

(1)Makeclearthefollowingpointswhenmakingatourplanning；

(2)Doublecheckarrangementsofsomekeypoints；

(3)Thegeneralprocedureofitinerarydiscussion.

IllPracticeandThinking

1.Situationaldialogues

2.Designingtravelprograms,introducesthespecialtiesandthecultureofthe

destinations.

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter8Sightseeing

IObjectives

1.Learnhowtointroducetoatourgrouponthewaytoatouristattraction;

2.Learntheskillsofmakingatourcommentary.

IIContents

1.Maincontents

1.1Methodofintroduction

1.2Skillsfbrguidingduringsightseeing

2.Basicconcepts

sightseeingtempoquotationintroductionwithakeyevents

tracinganalogybetweentwoeventsquestion-and-answerintroductions

introductionofcombiningfactsandfigmentsexplanatoryintroduction

suspense-creatingintroductiongivingacrucialtouchtothepicture

section-by-sectionintroductiondescriptiveintroduction

leadingsomeonetoafascinatingvista

3.ProblemsandApplications(abilityrequirements)

(1)Makeclearthefollowingpointswhenmakingatourplanning；

(2)Doublecheckarrangementsofsomekeypoints；

(3)Thegeneralprocedureofitinerarydiscussion.

DIPracticeandThinking

1.Situationaldialogues

2.Draftacommentaryofanyplaceyoulike.

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

Chapter9ShoppinginChina

IObjectives

1.TofamiliarizelearnerswiththetraditionalChinesecraftandspecialties

2.Tolearnhowtoprovidetheshoppingservice

IIContents

1.Maincontents

1.1Chinesetea

1.2JadeCulture

1.3Papercutting

1.4ChineseKnots

1.5FourTreasuresofStudy

2.Basicconcepts

JadeCulturePapercuttingChineseKnots

FourTreasuresofStudy

3.ProblemsandApplications(abilityrequirements)

(1)Thehistoryofteaculture

(2)TheclassificationofChinesetea

(3)Theprocessofteaceremony

(4)Theelementsofteaart

(5)Thedevelopmentofclayfigurine

(6)ThehistoryofjadeinChina

(7)ThesymbolicmeaningofjadeinChineseculture

(8)ThemostfamouskindsofjadeinChina

IIIPracticeandThinking

1.Picturetalk

Introducethejadeinthepictureandthestorybehindit.

2.Situationaldialogues.

IVTeachingMethods

Classroomlecture,multimediateachingandcasestudy.

ChapterlOHandlingEmergencies

IObjectives

1.Learnhowtogetreadyforemergencieswhentouring;

2.Learntheskillsofhandlingemergencies.

IIContents

1.Maincontents

1.1Typesofemergencies

1.2Skillsfbrhandlingemergencies

2.Basicconcepts

fracturedlimbfireaccidentalimentarytoxicosiscarsickness

anginapectorissunstroke

3.ProblemsandApplications(abilityrequirements)

(1)Makeclearthemainpointswhenfacingemergencies；

(2)Preparefortheemergencies.

HIPracticeandThinking

1.Situationaldialogues

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

ChapterllSeeingoffGuestsandFarewellSpeeches

IObjectives

1.Learnhowtoprepareforseeingofftheguests;

2.Knowthestepsshouldfollowwhenarrangingdepartureissues;

3.Makeafarewellspeech.

IIContents

1.Maincontents

1.1Thestepsshouldfollowwhenarrangingdepartureissues

1.2Makeafarewellspeech

2.Basicconcepts

farewellspeechvisapassportcustomtaxdeclaration

3.ProblemsandApplications(abilityrequirements)

(1)Thestepsshouldfollowwhenarrangingdepartureissues;

(2)Maincontentsofafarewellspeech.

HIPracticeandThinking

1.Situationaldialogues

IVTeachingMethods

Classroomlecture,multimediateachingandroleplay.

五、各教学环节学时分配

讲习讨其他小

题论实验实习教学

节

J、课课课环节计

Chapter1112

Chapter211