高教社新国规中职英语教材《英语服务类职业模块》服务类-U4

MakingArrangementsUnit4英语服务类职业模块understandthetalksaboutmakingarrangementstalkaboutmakinganappointmentreadaboutachef’sworkdaywriteaboutaworkdayrealizetheimportanceofmakingarrangementsLearningObjectivesAfterlearningtheunit,youwillbeableto01WarmingUp02ListeningandSpeaking03ReadingandWriting04CultureNotes05LanguagePractice06ProblemSolving07Self-assessment01WarmingUp看图片，补全句子。Lookandcomplete.ameetingapartyabusinesstripabusinessdinneranappointmentareception1I’dliketomake。

toseeMr.HillonFridaymorning.2We’vearranged

nextweektodiscusstheplan.3Let’smakesomepreparationsfor

.anappointmentameetingaparty看图片，补全句子。Lookandcomplete.4Janeisresponsiblefor

beforetheactivity.5Youwillhave

。

withMr.GreenattheHolidayRestaurant.6I’llgoon

.

toGuangzhounextMondayareception

abusinessdinnerabusinessameetingapartyabusinesstripabusinessdinneranappointmentareceptiontrip02ListeningandSpeakingListenandtick.听录音，选择答案。1)Mr.Whitewillhaveameetinginthe

(morning/afternoon).2)Lindawillhave

(dinner/lunch)attheRoseRestaurantwith

herfriend.3)Alicewillshowthe

(visitors/customers)aroundthefactorytomorrow.4)Jackwillhaveabusiness

(meeting/trip)toShanghainext

Friday.afternoondinnervisitorstrip录音原文Script1.Mr.Whitewillhaveameetingintheafternoon.2.LindawillhavedinnerattheRoseRestaurantwithherfriend.3.Alicewillshowthevisitorsaroundthefactorytomorrow.4.JackwillhaveabusinesstriptoShanghainextFriday.听对话，补全缺失内容。Listenandcomplete.SowouldnextWednesdaybeOKSometimenextweekifpossibleHowlongwillhebeawaynextweekhe’sinameetinguntillunchtimeI’dliketomakeanappointmenttoseehimpleasebutIcouldmakeitafterfourABCDEF(Jenny,anofficeassistant,ismakinganappointmentforacustomer.)

Jenny:

Mr.Miller’soffice!CanIhelpyou?Mr.Smith:Hello,canIspeaktoBrianMiller,please?

Jenny:

I’mafraid1)

.CanItakeamessage?Mr.Smith:Well,2)

.It’sAlanSmithhere.Jenny:

Oh,Mr.Smith,couldyouholdonforaminute?

I’lljustlookintheitinerary.Sowhen’s

convenientforyou?MakinganAppointmentDE听对话，补全缺失内容。Listenandcomplete.SowouldnextWednesdaybeOKSometimenextweekifpossibleHowlongwillhebeawaynextweekhe’sinameetinguntillunchtimeI’dliketomakeanappointmenttoseehimpleasebutIcouldmakeitafterfourABCDEFMr.Smith:

3)

?Iwastoldthathewouldbeaway

thefollowingweek.Jenny:

Yes,that’sright.He’sgoingonholidayfor

twoweeks.Mr.Smith:Well,Ineedtoseehimbeforehegoesaway.

4)

?Jenny:

Wednesday.Letmesee.He’soutoftheoffice

allmorning.Buthe’sfreeintheafternoon,after

aboutthree.MakinganAppointmentCA听对话，补全缺失内容。Listenandcomplete.SowouldnextWednesdaybeOKSometimenextweekifpossibleHowlongwillhebeawaynextweek?he’sinameetinguntillunchtimeI’dliketomakeanappointmenttoseehimpleasebutIcouldmakeitafterfourABCDEFMr.Smith:Threeo’clockisdifficult,5)

.Jenny:

Soshallwesay4:15nextWednesday,inMr.

Miller’soffice?Mr.Smith:Yes,thatsoundsfine.Thankyouverymuch.Jenny:

OK,then.SeeyounextWednesday.Bye.MakinganAppointmentF(Jennyistalkingaboutmakinganappointmentforacustomer.)Thismorning,Mr.AlanSmithcalledandwantedto1)

.

tomyboss,BrianMiller.AtthattimeMr.Millerwashavinga2)

,soImadean3)

forMr.Smithtomeetmyboss.Ilookedinthe4)

andfoundMr.Millerwouldbeonholidayforthenexttwo5)

,sotheappointmenttimewasat4:15p.m.next6)

.Mr.Smithwaspleased,forhecouldseeMr.Millerbeforethe7)

.speakmeetingappointmentitineraryweeksWednesdayholiday再听对话，填空并复述。Listen,completeandretell.Actandpractice.根据所给信息，与同伴表演对话。Situation1A:YouareAlanSmith.Youcalltomakeanappointment.YouhopetoseeMr.ReednextTuesday.B:YouareLinda.YouworkasasecretaryinMr.Reed’soffice.YouhelpAlanSmithsettheappointmentat11o’clocknextTuesday.Actandpractice.根据所给信息，与同伴表演对话。Situation2A:YouareBillMiller.Youcalltomakeanappointment.YouhopetoseeMr.WilsonnextThursday.B:YouareLinda.YouworkasasecretaryinMr.Wilson’soffice.You

helpBillMillersettheappointmentat2:00p.m.nextThursday.Actandpractice.根据所给信息，与同伴表演对话。Situation1Linda:Mr.Reed’soffice!CanIhelpyou?Mr.Smith:Hello,canIspeaktoMr.Reed,please?Linda:

I’mafraidhe’satameetinguntillunchtime.CanItakea

message?Mr.Smith:Well,I’dliketomakeanappointmenttoseehim,please.

It’sAlanSmithhere.WouldnextTuesdaybeOK?Linda:

Tuesday.Letmesee.Soshallwesay11o’clocknext

Tuesday,inMr.Reed’soffice?Mr.Smith:Yes,thatsoundsfine.Thankyouverymuch.Linda:

OK,bye.Actandpractice.根据所给信息，与同伴表演对话。Situation2Linda:Mr.Wilson’soffice!CanIhelpyou?Mr.Miller:Hello,canIspeaktoMr.Wilson,please?Linda:

I’mafraidhe’satameetinguntillunchtime.CanItakea

message?Mr.Miller:Well,I’dliketomakeanappointmenttoseehim,please.It’sBillMillerhere.WouldnextThursdaybeOK?Linda:Thursday.Letmesee.Soshallwesay2o’clockintheafternoonnextThursday,inMr.Wilson’soffice?Mr.Miller:Yes,thatsoundsfine.Thankyouverymuch.Linda:

OK,bye.03ReadingandWritingTickandread.勾选出厨师长的日常工作，读文章并核对答案。PreparedeliciousfoodforcustomersBuyvegetablesandfruitsSupervisekitchenstaffHelpwashdishesPlanamenuforthenextdayI’mPeter.ItrainedasachefforthreeyearsatHopeVocationalSchool.NowIworkasachefinarestaurant.Ifpeoplethinkthatachef’slifeisfullofcookingdayinanddayout,theymaybesurprisedtolearnwhatatypicaldayislikeforachef.Intheearlymorning,Iarrivefirstattherestaurant.Itakeinventorytomakesureeverythingisproperlystockedforcooking.Producedeliveryoftenarrivesinthemorning,andit’smyresponsibilitytobesurethatallfruitsandvegetablesarefresh.Inthemid-morning,therestofthekitchenstaffstartstoshowup.Iarrangetheassignmentsfortheday.Itisalsoagoodtimeforthemtobeginworkingondishesthattakelongertocookorneedtobepreparedaheadoftime,suchassoupsordesserts.AChef’sWorkdayTickandread.勾选出厨师长的日常工作，读文章并核对答案。Atmidday,thelunchcustomersbegintoarrive.Idevotemyattentiontotheperformanceofthestaffinthekitchen.Itisnecessaryformetogiveinstructionstothemandtohelpinwhateverareaofthekitchenthatmaylagbehind.Inthelateafternoon,Isupervisethekitchenstaffastheypreparefordinner.Thisofteninvolvesmakingsauce,choppingandslicingvegetablesandbeginningtocookmeat,suchasroastsorbakedpoultry.Theearlyeveningisthebusiesttimeoftheday,forthedinnercrowdisthelargestandtheyhavethegreatestexpectations.Ineedtokeepaneyeoneveryaspectofthekitchen.Ithinkthatachefduringthistimeofthedaycanbecomparedtoaconductorleadinganorchestra.AChef’sWorkdayTickandread.勾选出厨师长的日常工作，读文章并核对答案。Duringclosingtime,kitchenemployeesarecleaningup.Itakethetimetoplanandreviewthemenuforthenextday.Itisalsothetimeforplacingordersforbeverageandproduceforthefollowingday.AChef’sWorkdayTickandread.勾选出厨师长的日常工作，读文章并核对答案。Readandjudge.再读文章，判断正误。1)Asachefinarestaurant,Peterisbusycookingdayinanddayout.2)Peterisresponsibleforarrangingassignmentsforthekitchenstaff.5)Intheearlymorning,Peterplansthemenuandplacesordersforproduce.4)Thedinnercrowdhasgreaterexpectationsthanthelunchcrowd.3)Dessertsandroastsareoftenpreparedinthemorningbecausetheyneeda

longertimetocook.Discussandanswer.与同伴讨论，回答问题。1)Petercomparesachefduringthebusiesttimeofadaytoaconductorleadinganorchestra.Doyouagreewithhim?Iagree.Astheleaderofthestaff,achefneedstokeepaneyeoneveryaspectofthekitchenduringthebusiesthoursintheevening,justlikeaconductorleadinganorchestrawhohastocareforalltheplayersduringaperformance.Discussandanswer.与同伴讨论，回答问题。2)Ifyouworkasacookinthesamerestaurant,whatcanyoudotohelpPeter?IfIworkasacookinthesamerestaurant,IcanhelpPetertakeinventorytomakesureeverythingisproperlystockedforcooking.Besides,inordertohelpPeter,Icangetmoretrainingtoimprovemycookingskillsandworkefficiency.思考并撰写工作安排。Thinkandwrite.takeinventoryarrangeassignmentsgiveinstructionssupervisethestaffkeepaneyeoutplanandreviewIamPeter.Iworkasachefinahotel.Intheearlymorning,I

.

.Inthemid-morning,I

.

.Atmidday,I

.Inthelateafternoon,I

.Intheearlyevening,I

.

.Duringtheclosingtime,I

.takeinventorytomakesureeverythingisgatherkitchenstaffandarrangeassignmentsgiveinstructionsforthestaffproperlystockedforcookingforthedaysupervisethestaffastheypreparefordinnerneedtokeepaneyeoneveryaspectofthekitchenplanandreviewthemenuforthenextdayCompletethepassageaboutPeter’sworkday.1思考并撰写工作安排。Thinkandwrite.Myfather/motherworksasa/an

.Intheearlymorning,he/she

.Inthemid-morning,he/she

.Atmidday,he/she

.Inthelateafternoon,he/she

.

Intheearlyevening,he/she

.Writeashortpassageaboutyourparents’workdays.204CultureNotesCulturalNotes.精心的安排和计划不仅能使工作更有条理，也能树立良好的职业形象。制定工作计划时，工作人员首先要详细周到地考虑工作计划，确定实现工作目标的具体手段和方法，并规划出目标的进程和步骤；其次要将事务整理归类，并根据轻重缓急来进行安排和处理；最后，要为计划提供预留时间，掌握一定的应付意外事件或干扰的方法和技巧，制定应变计划。05LanguagePracticeListenandjudge.听录音，判断对错。1)EmilyisarrangingatripforMr.Jones.2)Mr.JoneswilltakeatraintoBeijingtomorrow.3)TheywillarriveinBeijingatnoon.4)Mr.Joneswillhavenotimeforlunch.5)Emilywillgiveherperformanceintheafternoon.录音原文ScriptMr.Jones:Well,letmeknowtheplanfortomorrow,Emily.Emily:OK,Mr.Jones.Theflightwilltakeoffat8:30inthemorning.Mr.Jones:WhenwillwearriveinBeijing?Emily:Around12o’clock.We’llthengototheMusicHoteltohavelunch.Mr.Jones:Howabouttheafternoon?Emily:Youneedtopracticewithyourbandfortwohours.Theperformancewillstartat7:00p.m.Mr.Jones:Isee.Thankyousomuch.根据所给信息，与同伴练习对话。Speakandpractice.7:20/8:10/9:20Shanghai/Beijing/HangzhouhavedinnerwithMr.Cookat6:30p.m./givethefirstperformanceat8:00p.m./goboatingontheWestLakeat7:00p.m.A:Well,letmeknowtheplanfortomorrow,Jane.B:OK.Theflightwilltakeoffat

inthemorning.A:Whattimewillwearrivein

?B:Around11o’clock.A:Howabouttheevening?B:Wewill

.A:Isee.Thankyousomuch.assignment1)Thesecretaryismakinga(n)

forherbosstogoonabusinesstriptoParis.2)Thecompanywillarrangedoor-to-door

serviceforcustomers.3)Inourwarehouse(仓库)you’llfindalarge

ofnewandusedbicycles.4)Apositiveattitudecanimproveyour

atwork.5)Youcansetasideaspecifictimetocompletethemostdifficult

first.6)Oneofmydutiesisto

thepackingofallmailorders.arrangementdeliveryinventoryperformanceinventoryemployeearrangesuperviseperformancedevotedeliveryChooseandcomplete.选择词语，用适当形式填空。assignmentsuperviseReadandjudge.读有关商务会议安排的句子，判断正误。1)Startwiththepreparationoftheinvitationlettersbeforesettingagoalfor

themeeting.2)Selectthedateandtimebasedonthetimetableofthecompanymanager.3)Anyoneinthecompanycanchairthemeeting.4)Arrangeforapersontotakenotesofeverythingduringthemeeting.5)Informpeopleofthegoalatthemeetingsotheycan

understanditclearly.6)Chooseacomfortablemeetingroom.选择语句，补全关于避免活动13中错误行为的句子。Chooseandwrite.takenotes1)

forabusinessmeetingbeforearrangement.2)Weshould

thatfitsmostpeopleattendingthemeeting.3)Chooseanimportantpersonto

.4)Arrangeforareliable(可靠的)personto

oftheimportantinformation.5)

ofthemeetinggoal,timeandvenueatleastaweekinadvance.chairthemeetingsetagoalfirstinformthepeopleselectthedateandtimeSetagoalfirstselectthedateandtimechairthemeetingtakenotesInformthepeople06ProblemSolvingSituationLucystudiesPre-schoolEducationatavocationalschool.Nowsheworksasanintern(实习生)inakindergarten.Theheadmasteraskshertoarrangeoneday’sactivitiesforthekids(attheageof5)inherclass.Shehassomeideas,butsheisnotsurewhetherthetasksaredoneatapro