民航服务英语 教案 电子 8 Broadcasting service

项目（任务）Broadcastingservice授课班级授课教师地点课时/累计审批/日期授课周次11/9课程类型 考查 教助法 *教学目标知识目标能力（技能）目标Useful expressions inannouncementsThecommonlyusedannouncementsattheairportReadtheannouncementscorrectlyandfluentlywithgoodpronunciationandsweetvoice.重难点及解决方法重点：Usefulexpressionsinannouncements难点：Readtheannouncementscorrectlyandfluentlywithgoodpronunciationandsweetvoice.解决方法:学生练习以及教师讲解能力训练任务及案例Groupwork:readannouncementaccordingtotherequirementsWeregrettoannouncethatalloutboundflights(1.cannotleaveonschedule2.Willbedelayedto⑤:⑥〉(11)dueto(1.thepoorweatherconditionatourairport2.thetemporaryclose-downofourairport3.Communicationtrouble〉(11).Wouldyoupleaseremaininthewaitinghallandwaitforfurtherinformation.Thankyou.DelayAnnouncement航班取消通知(出港类)〔由—①备降本站)⑩前往—①的旅客请注意：我们抱歉地通知，您乘坐的〔补班)⑩―②次航班由于〈1.本站天气不够飞行标准2.航路天气不够飞行标准3.—①天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机在本站出现机械故障7.飞机在—①机场出现机械故障8.航行管制原因9.—①机场关闭10.通信原因〉(11)决定取消今日飞行，〈1.明日补班时间2.请您改乘〈1.今日2.明日〉(11)〔补班)〉⑩—②次航班，起飞时间〉(11)〈1.待定2.为⑤点⑥分〉(11)。在此我们深表歉意。〔请您与〔—③号)⑩〈1.不正常航班服务台2.服务台3.问询台〉(11)工作人员联系，〔或拔打联系电话—⑨，〕⑩我们将为您妥善安排。)⑩谢谢！CancelingAnnouncementLadiesandGentlemen,mayIhaveyourattentionplease:Weregrettoannouncethatfsupplementary)©flight②[alternatedfrom①〕©to@hasbeencancelleddueto(1.thepoorweatherconditionatourairport2.thepoorweatherconditionovertheairroute3.thepoorweatherconditionatthe®airport4.aircraftreallocation5.themaintenanceoftheaircraft6.theaircraftmaintenanceatourairport7.theaircraftmaintenanceatthe①airport8.airtrafficcongestion9.theclose-downof©airport10.communicationtrouble〉(11)fsupplementary)(11)flight②〉(11)(totomorrow)⑩(at⑤：⑥〕⑩.(Wouldyoupleasecontactwith〈1.irregularflightservicecounter2.servicecounter3.informationdesk)(11)(No.③〕⑩.[orcall⑨.)⑩Wewillmakeallnecessaryarrangements.)⑩Thankyou.IrregularFlight不正常航班服务通知〔由—①备降本站)⑩乘坐(补班)⑩—②次航班前往—①的旅客请注意：请您到〈1.服务台2.餐厅〉(11)凭〈1.登机牌2.飞机票〉(11)领取〈1.餐券2.餐盒3.饮料、点心〉(11)谢谢！Passengersforfsupplementary)⑩flight②[alternatedfrom①)⑩to①，attentionplease:Pleasegoto(1.servcecounter2.restaurant)(11)toget(1.amealcoupon2.amealbox3.therefreshments)(11)andshowyour〈1.boardingpasses2.Air-tickets)(11)foridentification.Thankyou.ArrivalAnnouncement正常航班预告迎接旅客的各位请注意：由一①［、―①)⑩飞来本站的(补班)⑩—②次航班将于—⑤点—⑥分到达。谢谢！LadiesandGentlemen,mayIhaveyourattentionplease:(Supplementary)©flight②from①①)⑩willarrivehereat⑤:⑥.Thankyou.ArrivalAnnouncement延误航班预告迎接旅客的各位请注意：我们抱歉地通知，由①1、①)⑩飞来本站的〔补班)⑩②次航班由于〈1.本站天气不够飞行标准2.航路天气不够飞行标准3.—①天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机—①机场出现机械故障7.航行管制原因8.—①机场关闭9.通信原因〉(11)〈1.不能按时到达2.将继续延误〉(11),〈1.预计到达本站的时间为—⑤点—⑥分2.到达本站的时间待定〉(11)谢谢！LadiesandGentlemen,mayIhaveyourattentionplease:Weregrettoannouncethat(supplementary)©flight②from①L①)⑩<1.cannotarriveonschedule2.willbedeleyedto⑤:(6)3.willbefurtherdelayed(to⑤:⑥)⑩〉(11)dueto(1.Thepoorweatherconditionatourairport2.thepoorweatherconditionovertheairroute3.thepoorweatherconditionat①airport4.aircraftreallocation5.themaintenanceoftheaircraft6.theaircraftmaintenanceatthe①airport7.airtrafficcongestion8.theclose-downof①airport9.communicationtrouble〉(11).Thankyou.ArrivalAnnouncement航班取消通知(进港类)迎接旅客的各位请注意：我们抱歉地通知，由①〔、①)⑩飞来本站的〔补班)⑩②次航班由于〈1.本场天气不够飞行标准2.航路天气不够飞行标准3.—①天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机在—①机场出现机械故障7.航行管制原因8.—①机场关闭9.通信原因〉(11)已经取消。〔〈1.明天预计到达本站的时间为—⑤点—⑥分2.明天到达本站的时间待定〉(ll)o)⑩谢谢！LadiesandGentlemen,mayIhaveyourattentionplease:Weregrettoannouncethat(supplementary)©flight②from①〔、①〕⑩hasbeencancelleddueto(1.thepoorweatherconditionatourairport2.thepoorweatherconditionovertheairroute3.thepoorweatherconditionat①airport4.aircraftreallocation5.themaintenanceoftheaircraft6.theaircraftmaintenanceatthe①airport7.airtrafficcongestion8.theclose-downof©airport9.communicationtrouble)(11).[Thisflighthasbeenrecsheduledto(1.tomorrowat⑤：⑥2.arrive〉(11).)⑩Thankyou.ArrivalAnnouncement航班到达通知迎接旅客的各位请注意：由—①1、―①)⑩飞来本站的(补班)⑩—②次航班已经到达。谢谢！LadiesandGentlemen,mayIhaveyourattentionplease:(supplementary)⑩flight②from①①〕⑩isnowlanding.Thankyou.ArrivalAnnouncement备降航班到达通知由—①备降本站前往—①的旅客请注意：欢迎您来到—①机场。您乘坐的1补班)⑩—②次航班由于〈1.―①天气不够飞行标准2.航路天气不够飞行标准3.飞机机械原因4.航行管制原因5.—①机场关闭〉(11)不能按时飞往—①机场，为了您的安全，飞机备降本站。〔请您在候机厅内休息，待候通知。如果您有什么要求，请与〔—③号)⑩〈1.不正常航班服务台2.服务台3.问询台〉(11)工作人员联系。〕⑩谢谢！Passengerstaking(supplementary)©flight⑧from①toattentionplease:Welcometo©airport.Dueto(1.thepoorweatherconditionat©airport2.thepoorweatherconditionovertheairrout3.themaintenanceoftheaircraft4.Airtrafficcongestion5.theclose-downof©airport)(11),yourflighthasbeendivertedinourairportforyoursecurity.fWouldyoupleaseremaininthewaitinghallandwaitforfurtherinformation.Ifyouhaveanyproblemsorquestions,pleasecontactwiththe(1.irregylarflightservicecounter2.servicecounter3.Informationdesk〉(11)〔NO.③)⑩)⑩.Thankyou.教学过程设计：UsefulexpressionYouhavetotransferatTokyoandthatplanewilltakeyoutoSeattle.您必须在东京转机，然后将飞往西雅图。YoumusthavethreetransfersaltogetheratBeijing,SeoulandSeattle.您总共需要转机三次，北京、首尔和西雅图。Youattention,please.FlightBA348fromLondonwillbeonehourlateonaccountofabigfog.旅客们请注意，由伦敦飞来的英航348次班机因为大雾天气，将要晚点一个小时到达。UsefulexpressionLadiesandgentlemen.Duetoweatherconditions,allflightstoHongKongwillbedelayed.Wetrulyregrettheinconvenience.Thankyouforyourcooperationandpatience.Wewillinformyouofthenewdeparturetimeassoonaspossible.各位乘客请注意，由于天气原因，所有飞往香港的班机将延迟起飞。对各位旅客造成的不便，我们深表歉意。感谢各位旅客的配合及耐心等侯，我们会及时通知新的起飞时间，谢谢。MayIhaveyourattention,please.BritishAirwaysflightnumberBA123toLondonisnowcanceled.AllpassengerswillbetransferredtoflightBA138leavingat7:20p.m.Allpassengerspleasegotoourmaincountertohaveyourseatsre-assignedandthenproceedtogateA34forboarding.Thankyou.各位乘客请注意，英国航空飞往伦敦的BA138班机已经取消，所有要搭乘此班机的乘客，将改乘晚间7：20起飞的BA138班机。各位乘客请至本公司柜台重新领取新的登机牌，并前往A34登机门登机。谢谢。EnglishBroadcastingEnglishAnnouncement①：表示在一处填入航站楼名称;②:表示在一处填入航班号;③：表示在一处填入办理乘机手续柜台号、服务台号或问询台号;④：表示在一处填入登机口号;⑤：表示在处填入二十四小时制小时时刻;⑥：表示在一处填入分钟时刻;⑦：表示在一处填入播音次数;⑧：表示在一处填入飞机机号;⑨：表示在处填入电话号码;⑨：表示在处填入电话号码;⑩：表示()中的内容可以选用，或跳过不用;(11)：表示需从〈〉中的多个要素里选择一个，不同的要素用序号间隔。Check-inAnnouncement开始办理乘机手续通知前往—①的旅客请注意：您乘坐的（补班）⑩―②次航班现在开始办理乘机手续，请您到—③号柜台办理。谢谢！LadiesandGentlemen,mayIhaveyourattentionplease:Wearenowreadyforcheckinfor(supplementary)©flight②to①atcounterNo.③.Thankyou.Check-inAnnouncement推迟办理乘机手续通知乘坐—②次航班前往—①的旅客请注意：由于〈1.本站天气不够飞行标准2.航路天气不够飞行标准3.—①天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机在本站出现机械故障7.飞机在①机场出现机械故障8.飞机在①机场出现机械故障8.航行管制原因9.①机场关闭10.出信原因〉（11）,本次航班不能按时办理乘机手续。［预计推迟到—⑤点⑥分办理。）⑩请您在出发厅休息，等候通知。谢谢！Ladiesandgentlemen,mayIhaveyourattentionplease:Dueto(1.thepoorweatherconditionatourairport2.thepoorweatherconditionovertheairroute3.thepoorweatherconditionoverthe©airport4.aircraftreallocation5.themaintenanceoftheaircrafttheaircraftmaintenanceatourairport7.theaircraftmaintenanceatthe①airport8.airtrafficcongestion9.theclose-downof©airport10.communicationtrouble)(11),the(supplementary)©flight②to®hasbeendelayed.Thecheck-inforthisflightwillbepostponed(to⑤:⑥)®.Pleasewaitinthedeparturehallforfurtherinformation.Thankyou.Check-inAnnouncement催促办理乘机手续通知前往—①的旅客请注意：您乘坐的（补班）⑩—②次航班将在一⑤点—⑥分截止办理乘机手续。乘坐本次航班没有办理手续的旅客，请马上到—③号柜台办理。谢谢！LadiesandGentlemen,mayIhaveyourattentionplease:Check-infor(supplementary)©flight②to①willbeclosedat:⑤:(6).Passengerswhohavenotbeencheckedinforthisflight,pleasegotocounterNo.©immediately.Thankyou.Check-inAnnouncement过站旅客办理乘机手续通知乘坐（补班）⑩—②次航班由—①经本站前往—①的旅客请注意:请您持原登机牌到(—③号)⑩〈1.柜台2.服务台3.问询台〉(11)换取过站登机牌。谢谢！Passengerstaking(supplementary)©flight②from①to①,attentionplease:Pleasegotothe〈1.Counter2.servicecounter3.InF0RMationdesk)(11)(NO.:③)⑩toexchangeyourboardingpassesfortransitpasses.Thankyou.Check-inAnnouncement候补旅客办理乘机手续通知持(补班))⑩ ②次航班候补票前往—①的旅客请注意：请马上到—③号柜台办理乘机手续。谢谢！Ladiesandgentlemen,mayIhaveyourattentionplease:Stand-bypassengersfor(supplementary)©flight②to①,pleasegotocounterNo.③forcheck-in.Thankyou.BoardingAnnouncement正常登机通知(由—①备降本站)⑩前往—①的旅客请注意：您乘坐的(补班)⑩—②次航班现在开始登机。请带好您的随身物品，出未登机牌，由—④号登机口上(—⑧号)⑩飞机。(祝您旅途愉快。)⑩谢谢！LadiesandGentlemen,mayIhaveyourattentionplease:(Supplementary)©flight②(alternatedfrom①)to①isnowboarding.Wouldyoupleasehaveyourbelongingsandboardingpassesreadyandboardtheaircraft(No.⑧)©throughgateNO.—④.(Wewishyouapleasantjourney.)⑩Thankyou.BoardingAnnouncement催促登机通知(由—①备降本站)⑩前往—①的旅客请注意：您乘坐的(补班)⑩—②次航班很快就要起飞了，还没有登机的旅客请马上由—④号登机口上〔—⑧号)⑩飞机。〔这是〔补班)⑩—②次航班〈1.第一⑦次2.最后一次〉(11)登机广播。〕⑩谢谢！Ladiesandgentlemen,mayIhaveyourattentionplease:(supplementary)©flight②to①[alternatedfrom①)⑩willtakeoffsoon.Pleasebequicktoboardtheaircraft(No.⑧)⑩throughgateNo.④.[Thisisthe〈1.⑦2.final〉(11)callforboardingon(supplementary)©flight②.)⑩Thankyou.BoardingAnnouncement过站旅客登机通知前往—①的旅客请注意：您乘坐的1补班）⑩―②次航班现在开始登机，请过站旅客出示过站登机牌,由—④号登机口先上〔—⑧号）⑩飞机。谢谢！Ladiesandgentlemen,mayIhaveyourattentionplease:（Supplementary）©flight②to①isnowreadyforboarding.Transitpassengerspleaseshowyourpassesandboard（aircraftNo.⑧）⑩firstthroughNo.④.Thankyou.DelayAnnouncement航班延误通知〔由—①备降本站）⑩前往—①的旅客请注意：我们抱歉地通知，您乘坐的〔补班）⑩—②次航班由于〈1.本站天气不够飞行标准2.航路天气不够飞行标准3.—①天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机在本站出现机械故障7.飞机在—①机场出现机械故障8.航行管制原因9.—①机场关闭10.通信原因〉（11）〈1.不能按时起飞2.将继续延误3.现在不能从本站起飞〉（11）,起飞时间〈1.待定2.推迟到—⑤