人力与组织管理outcome

Managingpeopleandorganization当前第1页\共有37页\编于星期四\15点GeneralInformationTextBook:ManagingPeopleandOrganizationsGradingpolicy:satisfactoryorunsatisfactoryIn-classrequirements:Attendanceandpunctualityisrequired.Interactionduringtheclass当前第2页\共有37页\编于星期四\15点4OutcomesOutcome1800Outcome2600Outcome3600Outcome41,000Basedonacase当前第3页\共有37页\编于星期四\15点Reportrequirement报告封皮(Coverpage)Reporttitle大标题字号：三号或者16副标题字号：四号或者14正文：小四或者12行距：1.5倍行距段间距：1.5倍距（直接回车即可）字体：TimesNewRoman最后一页列出reference理论结合案例结构：Introduction->Body->Conclusion当前第4页\共有37页\编于星期四\15点Allorganizationshaveamanagementstructurethatdeterminesrelationshipsbetweenthedifferentactivitiesandthemembers,andsubdividesandassignsroles,responsibilities,andauthoritytocarryoutdifferenttasks

当前第5页\共有37页\编于星期四\15点OrganizationOrganizationaremadeupatleasttwopeople,theyhavepurposes,theyuseresources,humanandnon-human,toachievepurposes,theyperformactivitiesinaplannedandcontrolledmanner当前第6页\共有37页\编于星期四\15点Question1Correctlyidentifythemaindifferencesbetweentheformalorganisationandinformalorganisation当前第7页\共有37页\编于星期四\15点FormalorganizationFormalorganizationisafixedsetofrulesabouttheproceduresandstructuresofthecompany.Rulesestablishedbyanorganizationtogovernproceduresandoperations.Theserulesaregenerallyinwritingandveryspecific,leavinglittleroomformisunderstanding.当前第8页\共有37页\编于星期四\15点InformalOrganizationInformalorganizationsemergewithinoragainstaformalorganizationMembersoftheinformalorganizationmaybedrivenbyacommongoalthatmaycomplimentorworkagainstthegoalsoftheformalorganization.当前第9页\共有37页\编于星期四\15点InformalorganizationexistswithinformalorganizationInformalorganizationislikelytobeignoredInformalorganizationislikelytodefeatobjectivesoftheformalorganizationwheninformalandformalorganizationareconflicting当前第10页\共有37页\编于星期四\15点当前第11页\共有37页\编于星期四\15点FormalandInformalorganizationFormalInformalHavepurposesNoformalpurpose,buthavetomeetsocialneedsofmembersDefinedreportingstructureNoformalstructureRulesNoformalrulesControltheorganizationNoformalcontrol当前第12页\共有37页\编于星期四\15点Question2Illustratetherelationshipbetweenorganisationalgoals,objectives,andpolicyandjustifytheircontributiontotheeffectivemanagementofthechosenorganisation当前第13页\共有37页\编于星期四\15点OrganizationDesign当前第14页\共有37页\编于星期四\15点ObjectivesCorporateObjectivesarebasedonthecentralaimofthebusinessbuttheyareexpressedintermsthatprovideamuchclearerguideformanagementaction当前第15页\共有37页\编于星期四\15点SurvivalProfitImageReputationandsocialresponsibilityGrowthMarketshareCoreActivitiesSalesRevenueShareholderValue当前第16页\共有37页\编于星期四\15点当前第17页\共有37页\编于星期四\15点Specific–statingexactlywhatitistryingtoachieve.Measurable–abletobemeasuredtodecideiftheyhavebeenachieved.Attainable–havetheapprovalandunderstandingofeveryoneinvolved.Realistic–abletobeachievedbythebusinesstakingintoaccountitsresources,competition,market,etc.TimeSpecific–stateatimebywhichtheyshouldbeachieved.当前第18页\共有37页\编于星期四\15点Organizationgoals:Thoseendsthatanorganizationseekstoachievebyitsexistenceandoperation.Goalsarepredeterminedanddescribefutureresultstowardwhichpresenteffortsaredirected.当前第19页\共有37页\编于星期四\15点ConsumergoalGoalsimpactourcustomers,i.e.prices,quality,product/serviceavailability.OperationalgoalGoalswillimpactonthewaywhichweasanorganizationwilloperate,i.e.environmentally,ethically,etc.当前第20页\共有37页\编于星期四\15点ProductgoalGoalsinfluencetheproductsweproduce/sell,i.e.qualityofproduct,technology,staffskillsSecondarygoalGoalscanimpactanyoftheabovebutarenotseenasthemostimportantthingfortheorganizationtoachieve当前第21页\共有37页\编于星期四\15点Objectivesarenarrow.Objectivesareprecise.Objectivesaretangible.Objectivesareconcrete.Objectivescanbevalidated.当前第22页\共有37页\编于星期四\15点Goalsarebroad.Goalsaregeneralintentions.Goalsareintangible.Goalsareabstract.Goalscan'tbevalidatedasis.当前第23页\共有37页\编于星期四\15点Companypolicies当前第24页\共有37页\编于星期四\15点Asetofpoliciesareprinciples,rules,andguidelinesformulatedoradoptedbyanorganizationtoreachitslong-termgoalsandtypicallypublishedinabookletorotherformthatiswidelyaccessible.当前第25页\共有37页\编于星期四\15点EmployeeconductAppropriateemployeebehavior,andtheyoutlinethingssuchasproperdresscode,workplacesafetyprocedures,harassment

policiesandpoliciesregardingcomputer

andInternetusage,warningsoremployeetermination当前第26页\共有37页\编于星期四\15点Equalopportunityanti-discriminationandaffirmativeactionPoliciestoencourageproperbehaviorwithintheworkplace.Thesepoliciesdiscourageappropriatebehaviorfromemployees,supervisorstherace,gender,sexualorientationorreligiousandculturalbeliefsofanotherpersonwithintheorganization.当前第27页\共有37页\编于星期四\15点EnvironmentalpolicesStafftrainingpoliciesHealthandsafetypoliciesDisciplinarypoliciesCommunicationpolicies当前第28页\共有37页\编于星期四\15点Question3Outlinestakeholdersoftheorganisationandexplaintheinfluenceandinterestsofeachstakeholderintheorganisation当前第29页\共有37页\编于星期四\15点Corporatestakeholdersareindividualsorgroupsthatcanaffectorbeaffectedbytheactionsofthebusiness.当前第30页\共有37页\编于星期四\15点Theymainlyinclude:EmployeesCommunitiesShareholdersCreditorsInvestorsGovernmentCustomersUnions当前第31页\共有37页\编于星期四\15点Stakeholders当前第32页\共有37页\编于星期四\15点Owner/shareholdersInterest:dividend,profit,marketshare,strategicdirectionsofthecompanyInfluence:thevotingrights,electdirectors,determinethestrategyofthecompany

当前第33页\共有37页\编于星期四\15点CreditorsIntrest:abilitytopaybackaloan,theliquidityoftheorganisationInfluence:determineandinfluencepaymentandrepaymenttermsandperiods