跨文化商务沟通知到章节答案智慧树2023年黑龙江八一农垦大学

跨文化商务沟通知到章节测试答案智慧树2023年最新黑龙江八一农垦大学第一章测试

Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.

参考答案:

ethnocentrism

Thetotalaccumulationofbeliefs,customs,values,behaviors,institutionsandcommunicationpatternsthatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople.

参考答案:

culture

Aprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,writing,orbehavior.

参考答案:

noise

Thecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.

参考答案:

businesscommunication

Thecommunicationatthesamelevelinanorganization.

参考答案:

horizontalcommunication

Whencultureiscontrastedwithnature,itcanbedefinedas“lifewayofapopulation”initsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.

参考答案:

错

Cultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.

参考答案:

对

Thecultureshowninanonionconsistsoftwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.

参考答案:

错

Culturecannotbeknownwithoutastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingofthecultureitsupports.

参考答案:

对

Intheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.

参考答案:

错

Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.

参考答案:

错

第二章测试

A

goodmasteryofgrammarofonelanguagecanguaranteeasuccessfulcommunication.

参考答案:

错

Longbeforewritingwasdeveloped,we

learnedtospeakfirst.

参考答案:

对

Thereshouldalwaysbeanattachmentattheendofabusinessmemo.

参考答案:

错

A

recommendationreport

isto

recommendsomethingtoothers.

参考答案:

错

Whichisnotverbalcommunication?

参考答案:

Greetingwithasmile

________referstoanythingthatdistortsthemessagethesourceencodes.

参考答案:

Noise

Itisauniversaltruththatlanguageis____bycultureandinturnit______culture.

参考答案:

influenced,reflects

Whyshouldwetakenotesduringabusinesscall?

参考答案:

Listenattentively;Reportonthecalltosomeoneelse;Servesasarecordtotakefollow-upaction

Howcanyouidentifyyouraudienceinpreparingabusinesspresentation?

参考答案:

Occupation;Age;Interest

Beforemakingabusinesscall,whatkindofquestionscanyoureflect?

参考答案:

Doyouneedtogetinformation?;Doyouwanttosellsomething,orconvincethepersonofanidea?;Doyouneedtoaskfortheperson’shelporsupport?

第三章测试

Nonverbalbehaviorreflectsthespeaker’ssubconciousness.

参考答案:

对

Dependingontheculture,asmile

canindicatejoyandamusement,itcanalsoindicateembarrassment.

参考答案:

对

Postureisthepositioninwhichyouholdyourbodywhenstandingorsitting.

参考答案:

对

Intimate

distanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.

参考答案:

错

Peoplein______culturesusuallyviewsilenceaslackofcommunicationandaregenerally________withit.

参考答案:

lowcontext

uncomfortable

Whichofthefollowingcountriesuseshigh-contextlanguage?

参考答案:

Japan

Thefunctionofnonverbalsignsissometimesindispensible.Forexample,placingyourindexfingertoyourlipsasanalternativetosaying“PleasecalmdownsothatIcanspeak”isacaseof________.

参考答案:

substituting

Whichstatementsarecorrectaboutnonverbalcommunication?

参考答案:

Nonverbalcommunicationismorethanthecomplementofverbalcommunication.;Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.;A

smile

sometimes

doesn’tmeanasinceresmile

Howdoesnonverbalbehaviorcontrolthepaceorflowofcommunication?

参考答案:

Gesture

ofstopping;Claphands;Raisevoice;Besilent

Whichofthecountriesbelongtoindividualisticculture?

参考答案:

France;Italy;America

第四章测试

PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribe

参考答案:

theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequally

Hofstede’s_____indexmeasurestheextenttowhichthelesspowerfulmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.

参考答案:

powerdistance

Thesearethemostsignificantstudiesofculturalvaluesexcept_______.

参考答案:

FonsTrompenars’smodelofculturewithsevendimensions

Theopinionthateveryonehasapositionandclearlydefinedprivilegesis____.

参考答案:

aviewofhierarchicalstructureofsocialrelationship

Low-contextcommunicationischaracterizedbyexplicitspeaking.

参考答案:

对

Chinesecultureishigh-contextincomparisontowesternculture.

参考答案:

对

Cultureswithalargepowerdistancearehierarchicalcultures.

参考答案:

对

Atthecoreofuncertaintyavoidanceistheideathatthefutureispredictable.

参考答案:

错

PowerdistanceinHofstede'sculturaldimensionsisroughlysimilartothevalueKluckhohn

callshierarchy.

参考答案:

错

Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.

参考答案:

错

第五章测试

Etiquetteissimplyshowingrespectforothers.

参考答案:

错

Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.

参考答案:

对

KissgreetingusuallyhappenbetweentwomenintheUnitedStates.

参考答案:

错

It’sOKtowriteonsomeone’sbusinesscard.

参考答案:

错

Ahandshakeshouldbefriendlyorrespectfulgesture,notashowofphysicalstrength.Soweshouldnotsqueezeother’shandtoohard.

参考答案:

对

Beforeadishisserved,napkinscanbeplacedeitherontheplateorontheleftofforks.

参考答案:

对

You’reinvitedtoabusinessdinner.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?

参考答案:

Waitforthehosttotakehisorhernapkinbeforetakingyours.

Whichofthefollowingbehaviorisappropriateinabusinessdinner?

参考答案:

Sipfromthesideofthespoonwheneatingsoup.;Usetheknifewithyourrighthand.

Whatarethebenefitsofhumorintheworkplace?

参考答案:

Humorcanblocknegativeemotions.;

Humorcanhelppeopledeveloprapportwitheachother.;

Humorcanreducestress.;

Humorcanhelpsolveproblems.

InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:

参考答案:

companyandtitle.;

Howmuchyourespectthemasaperson.;

Whatyouthinkoftheircountry.;

Howseriousyouareabouttheoutcomeofthemeeting.

第六章测试

In

somehigh-contextcultures,publicdisplayofemotions

isasignofimmaturityandapotentialcauseofshametothegroup.

参考答案:

对

Whetheraninternationalbusinessnegotiationsucceedsornotisnotonlydeterminedbythestrategiesandskillsusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationhasbeenmade.

参考答案:

对

Intheopeningphase,theatmosphereistheonlyfactorweshouldconsider.

参考答案:

错

Bargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.

参考答案:

错

InsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop________

relationships.

参考答案:

Long-term

Thepurposeofbargainingistosettlethedifferencesthatstandinthewayofanagreement.Settlingthedifferencesinvolves________.

参考答案:

adjustmentandcompromise

Thepro