2020年高考英语专题训练系列 2-8 书面表达投诉信(含答案)

面达诉-年考语题练列投信【体述投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的个方法。投诉信应包括三个方面的内容表写信目的：诉的内容2.投的具体原因希望得到的结果。在语言方面，要注意把握分寸，要公平、公正。【用块抱怨________________________________表达不_________________________________忍受________________________________对…满意_________________________________糟糕的服务_________________________________采取措_________________________________解决问_________________________________预防发生________________________________调查此次事_________________________________以粗鲁的方_________________________________向……道歉________________________________出乎意_________________________________不用说_________________________________尽快_________________________________把某事牢记在心_________________________________【用式我写信是投诉关……___________________________________________________________________________这几年我对你们服务都很满意但是我写信是表达关……的不满___________________________________________________________________________有一些主要原因为什么我……不满意。首先…。更糟糕的是，。最后……。___________________________________________________________________________我真诚地希望你能认真调查这件事情以及采取恰当的措施，防止类似事件再次发生。___________________________________________________________________________你若能尽快采取措施处理这个问题，我将感激不尽。___________________________________________________________________________【文错(短改，经范)’mtomythemobilephoneofDephone-S250bought20thApr.2015atTeemall.Tenbeforethat,itdidn’tringorsenttextmessages.Thentookthemtoseller,butwastoldthatthemodelhadbeensoldoutandIhadtowaitatleastthreemonthforanewone.LaterIwenttotherepairman.HesincewasChina,wasimpossiblyfixitwithouttherightspareparts.wassodesperateonhearthat.WhatcanIwaitlong?Therefore,IsincerelyhopeyoucansendtoanewoneofsameIwouldifyoucouldtakeassoonasManyi【堂习假定你是李华，上周六，你有一次不愉快的就餐经历，对餐厅的服务员态度非常不满意。于是给该餐厅老板写一封投诉信。要点如下：问题：牛肉面有苍蝇，服务员态度粗鲁。要求：餐厅赔礼道歉。注意：词数100左；可以适当增加细节，以使行文连贯3.开语和结束语已为你写好。IamHua,acustomerin__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________IlooktoanextLiHua【外业假定你是李华，你在上周日搭坐号车该公交车司机的不文明行为让乘客很愤怒。于是你向公交车公司写一封投诉信。要点如下：司机的不文明行大讲话、紧急刹车、态度粗鲁；希望尽快查清此事。注意：词数100左；可以适当增加细节，以使行文连贯3.开语和结束语已为你写好。IamIamwritingto__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________LiHua投信常语complainaboutconvey/expressone’sdissatisfactionputupwith/bearbecontent/satisfiedwithpoorservicetakedealwith/solvetheproblemprevent…fromhappeninginvestigate/lookintothematter/incidentinarudeapology…/apologize…outofone’sexpectationneedlesstosayassoonaspossiblebearsth.inmind套句Iamwritingtocomplainabout...Ihavebeencontent/satisfiedwithyourserviceforyearsIwritingtoexpressdissatisfactionabout…Therearesomemainreasonsamnotcontent……What’sworse,……Isincerelyhopethat/Itsincerehopethatyouwilllookinto/investigatematter/incidentseriouslyandpropermeasuresshouldbetakentopreventsuchincidenthappeningagain.Iwouldappreciateifcouldtakemeasurestodealwith/solveproblemassoonaspossible.短改作写向家诉表对买机不。in→on具体到某一天用介词。根句子的逻辑意义，应该是“十天后用。sent→send与or前面的应保持一致。them→it指代所买的手机，应该是单数，故用代词it。month→months因是三个月，故用复数形式。impossibly→impossible此处作表语，故用形容词。hear→hearing介词on后应接动名词形式。→How根句意应该是我么可以等那么久呢”故how。去掉send后的to因是及物动词。在前the因thesame属于固定搭配。课练Iamacustomerinyourbeenpleasedwithyourexcellentserviceyearsbutwritingexpressmydissatisfactiontheserviceofyourwaiters.LastSaturday,IwenttoyourrestauranttohavelunchbutIhadanawfulexperience.havingbeefnoodles,Isuddenlyfoundthereweretwofliesinthem,disgustedalot.Sothewaitertochangeanotherdish.Outofmyexpectationhedidn’tchangeitbutsaidinarudemannerthathewastoobusytosolvetheproblem.to,awayoftreatingcustomersunacceptableItmythatyoucaninvestigatetheseriouslyandmakeaformalapologyIlooktoanextLiHua课作’mLiIamwritingtooneofyour’improperandbehaviors.LastSunday,Itakingwhosedrivernotonlykeptontalkingwithamanloudlybutalsodroveveryfast.Sosomepassengersadvisedhimtoconcentrateondriving,buthedidnpayanyattentionWhatworsehedroveevenfaster.Thenanotherpassengercouldnbearaskingthedrivertothepassengerssafetyinmi