人力与组织管理outcome

Managingpeopleandorganization当前1页，总共37页。GeneralInformationTextBook:ManagingPeopleandOrganizationsGradingpolicy:satisfactoryorunsatisfactoryIn-classrequirements:Attendanceandpunctualityisrequired.Interactionduringtheclass当前2页，总共37页。4OutcomesOutcome1800Outcome2600Outcome3600Outcome41,000Basedonacase当前3页，总共37页。Reportrequirement报告封皮(Coverpage)Reporttitle大标题字号：三号或者16副标题字号：四号或者14正文：小四或者12行距：1.5倍行距段间距：1.5倍距（直接回车即可）字体：TimesNewRoman最后一页列出reference理论结合案例结构：Introduction->Body->Conclusion当前4页，总共37页。Allorganizationshaveamanagementstructurethatdeterminesrelationshipsbetweenthedifferentactivitiesandthemembers,andsubdividesandassignsroles,responsibilities,andauthoritytocarryoutdifferenttasks

当前5页，总共37页。OrganizationOrganizationaremadeupatleasttwopeople,theyhavepurposes,theyuseresources,humanandnon-human,toachievepurposes,theyperformactivitiesinaplannedandcontrolledmanner当前6页，总共37页。Question1Correctlyidentifythemaindifferencesbetweentheformalorganisationandinformalorganisation当前7页，总共37页。FormalorganizationFormalorganizationisafixedsetofrulesabouttheproceduresandstructuresofthecompany.Rulesestablishedbyanorganizationtogovernproceduresandoperations.Theserulesaregenerallyinwritingandveryspecific,leavinglittleroomformisunderstanding.当前8页，总共37页。InformalOrganizationInformalorganizationsemergewithinoragainstaformalorganizationMembersoftheinformalorganizationmaybedrivenbyacommongoalthatmaycomplimentorworkagainstthegoalsoftheformalorganization.当前9页，总共37页。InformalorganizationexistswithinformalorganizationInformalorganizationislikelytobeignoredInformalorganizationislikelytodefeatobjectivesoftheformalorganizationwheninformalandformalorganizationareconflicting当前10页，总共37页。当前11页，总共37页。FormalandInformalorganizationFormalInformalHavepurposesNoformalpurpose,buthavetomeetsocialneedsofmembersDefinedreportingstructureNoformalstructureRulesNoformalrulesControltheorganizationNoformalcontrol当前12页，总共37页。Question2Illustratetherelationshipbetweenorganisationalgoals,objectives,andpolicyandjustifytheircontributiontotheeffectivemanagementofthechosenorganisation当前13页，总共37页。OrganizationDesign当前14页，总共37页。ObjectivesCorporateObjectivesarebasedonthecentralaimofthebusinessbuttheyareexpressedintermsthatprovideamuchclearerguideformanagementaction当前15页，总共37页。SurvivalProfitImageReputationandsocialresponsibilityGrowthMarketshareCoreActivitiesSalesRevenueShareholderValue当前16页，总共37页。当前17页，总共37页。Specific–statingexactlywhatitistryingtoachieve.Measurable–abletobemeasuredtodecideiftheyhavebeenachieved.Attainable–havetheapprovalandunderstandingofeveryoneinvolved.Realistic–abletobeachievedbythebusinesstakingintoaccountitsresources,competition,market,etc.TimeSpecific–stateatimebywhichtheyshouldbeachieved.当前18页，总共37页。Organizationgoals:Thoseendsthatanorganizationseekstoachievebyitsexistenceandoperation.Goalsarepredeterminedanddescribefutureresultstowardwhichpresenteffortsaredirected.当前19页，总共37页。ConsumergoalGoalsimpactourcustomers,i.e.prices,quality,product/serviceavailability.OperationalgoalGoalswillimpactonthewaywhichweasanorganizationwilloperate,i.e.environmentally,ethically,etc.当前20页，总共37页。ProductgoalGoalsinfluencetheproductsweproduce/sell,i.e.qualityofproduct,technology,staffskillsSecondarygoalGoalscanimpactanyoftheabovebutarenotseenasthemostimportantthingfortheorganizationtoachieve当前21页，总共37页。Objectivesarenarrow.Objectivesareprecise.Objectivesaretangible.Objectivesareconcrete.Objectivescanbevalidated.当前22页，总共37页。Goalsarebroad.Goalsaregeneralintentions.Goalsareintangible.Goalsareabstract.Goalscan'tbevalidatedasis.当前23页，总共37页。Companypolicies当前24页，总共37页。Asetofpoliciesareprinciples,rules,andguidelinesformulatedoradoptedbyanorganizationtoreachitslong-termgoalsandtypicallypublishedinabookletorotherformthatiswidelyaccessible.当前25页，总共37页。EmployeeconductAppropriateemployeebehavior,andtheyoutlinethingssuchasproperdresscode,workplacesafetyprocedures,harassment

policiesandpoliciesregardingcomputer

andInternetusage,warningsoremployeetermination当前26页，总共37页。Equalopportunityanti-discriminationandaffirmativeactionPoliciestoencourageproperbehaviorwithintheworkplace.Thesepoliciesdiscourageappropriatebehaviorfromemployees,supervisorstherace,gender,sexualorientationorreligiousandculturalbeliefsofanotherpersonwithintheorganization.当前27页，总共37页。EnvironmentalpolicesStafftrainingpoliciesHealthandsafetypoliciesDisciplinarypoliciesCommunicationpolicies当前28页，总共37页。Question3Outlinestakeholdersoftheorganisationandexplaintheinfluenceandinterestsofeachstakeholderintheorganisation当前29页，总共37页。Corporatestakeholdersareindividualsorgroupsthatcanaffectorbeaffectedbytheactionsofthebusiness.当前30页，总共37页。Theymainlyinclude:EmployeesCommunitiesShareholdersCreditorsInvestorsGovernmentCustomersUnions当前31页，总共37页。Stakeholders当前32页，总共37页。Owner/shareholdersInterest:dividend,profit,marketshare,strategicdirectionsofthecompanyInfluence:thevotingrights,electdirectors,determinethestrategyofthecompany

当前33页，总共37页。CreditorsIntrest:abilitytopaybackaloan,theliquidityoftheorganisationInfluence:determineandinfluencepaymentandrepaymenttermsandperio