商务交际英语10506试题

文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持 .文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持 .试卷代号：2139中央广播电视大学2005-2006学年度第一学期“开放专科”期末考试英语专业商务交际英语（1）试题2006年1月注意事项一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场。二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持 .I.MULTIPLECHOICE（10小题，每小题1分，共10分）Choosetheletterindicatingthebestchoicetocompleteeachsentenceoransw

ereachquestion:Whichofthefollowingisaninternalbarriertocommunication?theshynessofaperson.adomineeringbossaroomthatissohotthateveryoneisimpatientwitheachotheralloftheaboveareinternalbarriersWhichofthefollowingisamessagedeliverymediumthatavoidstheproblemof"telephonetag"?ascanneratelephonecallc.e-maild.aCPUWhathappensduringthefirststageofeffectiveteamdevelopment?Teammembersdeterminetheirgroupgoals.Teammembersgetacquaintedandbegintoexchangeinformation.Theteamleaderassignsrolestovariousteammembers.Theteamlearnshowtosolveproblemsandovercomeconflict.Whatisthemainobjectiveofamessagethattellsthereceiveraboutanewproductthatwilisoonbeavailableinstores?ToinformTorequestTorecordTopersuade5.Whichofthefollowingsentencescontainsaredundantexpression?CurrentlywehaveanoverstockofredandblueT-shirts,asofthisweek.Asoflastquarter,oursalesprojectionswereaccurate.Thetrendistounderestimatethemarketvalueofexistingproperties.Qualityisourprimaryconcern,regardlessoftheimpactonproductionschedules.Memosare .hardertoformatandkeythanlettersusedtosendamessagetoasupervisorinanothercompanyusedtosendagoodwillmessagetoacoworkerusuallymoreformalthanbusinesslettersAbusesofe-mailmessagewritinginclude spammingshoutingtelecommutingbothaandbWhichtypeofletterisconsideredagoodwillletter?AletterofacknowledgmentApositiveresponseAroutinerequestAlloftheabovewouldbeconsideredagoodwillletterWhichofthefollowingwouldbepartofananalyticalreport?problemstatementconclusionsrecommendationsalloftheaboveWhichofthefollowingisapreliminarypartofaformalreport?a.bibliographytitlepagebothaandbneitheranorbTRUE/FALSE（10小题，每小题1分，共10分）WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.Yourjudgmentshouldbebasedonyourunderstandingofthecoursebook.T/F 11.Whilecomputersarebecomingsmallerandmorepowerful,theyarebecomingmoreexpensive. 12.Insomecultures,noddingtheheadmeans"no"insteadof"yes". 13.Aheterogeneousgroupisonethatincludespeoplewithamixture

ofbackgrounds,abilities,andstrengths. 14.Onlypositivemessagesneedtohaveapositivetone;negativemessagescanonlybenegativeintone. 15.Minutesaresentonlytothemeetingparticipants. 16.Mostbad-newsmessagesshouldbewrittenintheindirectorder. 17.Letterswithnegativemessagestypicallyopenwithreasonsforthenegativenews. 18.Forablindcopy,theinitialsbeappearonthecopybutnotona

noriginal. 19.Gatheringdatabytalkingwithcustomersiscalledsecondaryresea

rch. 20.Whenwritinginapersonalstyle,usethepronounsyouand1.ERRORCORRECTION（10分）文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持 .文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持Rewritethefollowingshortparagraphbyidentifyingallerrorsandcorrectingth

em:Ourfour-personscommitteehasmetseveraltimestodiscussthepossibilityofflexiblescheduling.Therehasbeensomegoodargumentsonbothsidesoftheissue,but,unfortunately,wearedeadlockinourvoting.Wouldyouagreeappointingafifthmembertobreakthetieandhelpourresolvethisimportantmatter?Thankyou.READINGCOMPREHENSION（10小题，每小题2分，共20分）Readthefollowingtwopassagesandanswerthequestions.PassageOne:Inthepast,theworkdaywasfrom9to5andtheworkweekwentfromMondaythroughFriday.Rushhour,bothmorningandevening,wasanightmareasroadsbecamejammedwithcommutersgoingtoandfromtheoffice.Whilerushhourseemstobeheretostay,thetraditionalworkdayandworkweekaregraduallybecomingathingofthepast.Companiestodayarefacingissuessuchasofficeovercrowdingandemployees'desires,whichcompelmanagementtobecreativeinhowandwhereworkgetsdone.Manyofficesfinditbeneficialtohaveflexibleworkinghours.Forexample,employeesmayputintheireighthourssometimebetweenthe7:00a.m.and6:30p.m.Othersmaychoosetoputinfourten-hourdaysaweekinsteadofcomingtotheofficefivedays.Flextimecanalsohelpsaveemployersfromtheexpenseofexpandinganofficebecauseofovercrowding.Desirableofficespaceisatapremiuminmosturbanmarkets,andopeningabranchofficetakestime.Somecompaniesmaychoosetooutsourcework,butothersdonotwanttolosecreativecontrol.Withflextime,moreemployeescanshareofficespacebecausenoteveryoneisthereatthesametime.Whateveracompany'ssituation,ittakescreativity,patienceandteamworktohaveapleasantandproductiveworkingenvironment.Whatcausesrushhour?Commutersnotplanningwellenough.Toomanypeopleheadingforworkatonetime.People'sdesiretodrivetoofast.Onthewhole,employeesseemto .bereluctanttogetinvolvedindecidingwhentheyworkresentnotalwaysworkingfrom9to5takeadvantageofcreativeworkingarrangementsWhatisoneadvantageofflexibleworkinghours?Moreemployeeswillbeatworkatthesametime.Employeeswillworklongerhours.Flexibilityischeaperthanofficeexpansion.Accordingtothepassage,desirableofficespaceis .expensivehardtofindverycrowdedOpeningabranchoffice .willnothelpovercrowdingproblemsdoesnothappenovernightisbadforbusinessPassageTwo:Mostnationsoftheworldexportgoodstoothercountries.Likewise,manyimportgoodsfromothernations.Whydocountriesengageininternationaltrade?Firstly,somecountriesoftheworldhavecertainconditionsthatprovidethemwithabasisforinternationaltrade.Forexample,ColumbiaandBrazilhavejusttherightclimateforgrowingcoffee.Theyexportthesurplustoearnforeignexchangetopayforthegoodstheyimport.Secondly,ifacountryhasanabundanceofnaturalresources,itgenerally

exportssomeofthem.RubberfromMalaysiaandoilfromtheMiddleEastco

untriesareexamples.Thirdly,ifanationisadvancedinscienceandtechnology,itcanproducesophisticatedmachineryandequipment,suchascomputers,jetairplanesandelectricgenerators.Theirmanufacturedgoodsareusuallysoldathighpricesintheinternationalmarket.Sotheyenjoyfavorableconditionsintheinternationaltrade.Inadditiontotradeingoods,thereisanotherformoftrade,i.e.tradeinservices.Theformeriscalledvisibletrade,andthelatter,invisibletrade.Transportation,insurance,financingandtourismaresomeoftheformsofinvisibletrade.Tradeintheseformscanbeasimportanttosomenationsastheexchangeofgoodsistoothers.Accordingtothepassage,internationaltrademeans .exportinggoodstoothercountriesexportinggoodstoandimportgoodsfromothercountriesexchangingnotonlygoodsbutalsoservicewithothercountries32.Thereasonforcountriesoftheworldtoengageininternationaltradeis .tobuildupfriendshipwithpeopleinothercountriestoexchangewhatonehasforwhatoneneedstoprovideassistancetopoorcountriesSaudiArabiausuallyexports toothercountries.oilcoffeecomputerWhosufferfromunfavorableconditionsininternationaltrade?Thedevelopedcountries.Thedevelopingcountries.ThecountriesinWestEurope.10.Whichofthefollowingareviewedasinvisibletrade?Coffee,rubberandoil.Computers,airplanesandelectricgenerators.Transportation,insurance,financingandtourism.V.TRANSLATION（3段短文，每段 5分，共15分）TranslatethefollowingpassagesintoChinese:successfulteamsaremadeupofindividualswhohavedifferentbackgrounds.Inanorganization,effectiveworkteamshavetobebasedonfunction,purpose,orindividualexpertiseratherthanonpersonality.Tocutdowninwordiness,usetheactivevoiceratherthanthepassivevoice.Usingtheactivevoicehelpsyoubedirectandkeepsyoursentencesfrombeingtoowordy.Formalreportsaremorecomplexandlongerthaninformalreports.Becauseofthiscomplexity,youmayspendmoretimeorganizingandwritingaformalreportthanyouwouldprepareaninformalreport.Formalreportsmaybeusedwhenwritingtothetopmanagementofanorganization.VI.WRITING（35分）Accordingtothegivenfacts,formatabusinessenvelope:（5分）Thesender:KangZhuang,GeneralManagerofFORWARDBICYCLECO.LTD.987JiangnanRoad,Kunshan,Jiangsu,China,215300Tel;（0520）5000000Fax;（0520）5000001Thereceiver:Mr.FredJohns,ChiefBuyerofKiddieKomer,Inc.#202-418RichardsStreet,Vancouver,B.C.CanadaV6S3A7文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持Writeacorrectlylaidoutmemoaccordingtothefollowing.（10分）JaneSimmons,PersonnelManagerofAlphaElectronics,80-90ZeusStreet,ManchesterGG736LP,saystoyou,"WillyouwriteamemoformetoSimonClark,mydeputy,please?WhenhereturnsfromholidaynextMondayIshallbestartingathree-dayconferenceatHarogate.AskhimtointerviewthefourcandidatesfortheclericalvacancyintheMailingSectiononMonday,startingat2:30p.m.Heshouldmakeanappointmentifthereisasuitablecandidate.Thecandidateshavebeeninvitedforinterviewandtheirapplicationformsandreferencesareinthemiddledrawerofmydesk.I'11leavemydeskkeyswithyou.OnTuesdayat10a.m.GerryRhodes,theUnionRep,hasanappointmenttoseeme.IfSimonIcandealwithwhateverhewants,Ishallbegrateful.Ifnot,I'llmakeanotherappointmenttoseeGerrywhenI'mbackonTuesday."Writealetteraccordingtothesituationbelow,usingtheblockformatandopenpunctuation.（20分）Situation:TwomonthsagoyoucontactedaScottishcompany,theOrganisersofScottishExhibitions（OSE）,basedat9RiderStreet,Charlestown,CH3MN1,toorganizea3-dayexhibitionofyourproductsinGlasgow.TheexhibitiontookplacelastweekandyouhaveheardfromyourstaffandcustomersthatitwasadisasterbecauseoftheinefficientplanningofthedeputydirectorofOSE,BarbaraMinter.WritealettertoMrs.Minter,describingwhatwentwrong,theconsequencesforyourcompanyandwhatyouwant.Makeupanynecessarydetails.参考答案及评分标准I.MULTIPLECHOICE（10小题，每小题 1分，共10分）Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:TOC\o"1-5"\h\z1.a 2.c 3.b 4.d 5.a6.c 7.d 8.a 9.d 10.bII.TRUE/FALSE（10小题，每小题1分，共10分）WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.F 12.T 13.T 14.F 15.FT 17.F 18.T 19.F 20.TERRORCORRECTION（10分）Rewritethefollowingshortparagraphbyidentifyingallerrorsandcorrectingthem:Ourfour-personcommitteehasmetseveraltimestodiscussthepossibilityofflexiblescheduling.Therehavebeensomegoodargumentsonbothside

softheissue,but,unfortunately,wearedeadlockedinourvoting.Wouldy

ouagreetoappointingafifthmembertobreakthetieandhelpusresolvet

hisimportantmatter?Thankyou.评分标准：TOC\o"1-5"\h\z短文中有5个错，找出错误 5分；改正错误 5分。READINGCOMPREHENSION（10小题，每小题2分，共20分）Readthefollowingtwopassagesandanswerthequestions.PassageOne: 26.b 27.c 28.c 29.a 30.bPassageTwo: 31.c 32.b 33.a 34.b 35.cTRANSLATION（3段短文，每段 5分，共15分）TranslatethefollowingpassagesintoChinese:文档来源为：从网络收集整理文档来源为：从网络收集整理.word版本可编辑.欢迎下载支持.Vancouver,B.C.V6s3A7Vancouver,B.C.V6s3A7文档来源为：从网络收集整理文档来源为：从网络收集整理.word版本可编辑.欢迎下载支持.Vancouver,B.C.V6s3A7Vancouver,B.C.V6s3A7Successfulteamsaremadeupofindividualswhohavedifferentbackgrounds.Inanorganization,effectiveworkteamshavetobebasedonfunction,purpose,orindividualexpertiseratherthanonpersonality.成功的团队是由北京各异的人组成的。 在一个机构里，组建工作高校的团队要考虑的是其功能、目的、或是各人的专业特长，而不是个性。Tocutdowninwordiness,usetheactivevoiceratherthanthepassivevoice.Usingtheactivevoicehelpsyoubedirectandkeepsyoursentencesfrombeingtoowordy.为了避免罗嗦，要使用主动语态，而不要使用被动语态。使用主动语态有助于直接表达你的意思，也可以避免句子过于冗长。Formalreportsaremorecomplexandlongerthaninformalreports.Becauseofthiscomplexity,youmayspendmoretimeorganizingandwritingaformalreportthanyouwouldprepareaninformalreport.Formalreportsmaybeusedwhenwritingtothetopmanagementofanorganization.正式报告比非正式报告的篇幅长且复杂。由于其复杂性，在组织和写作一份正式报告时，你会比准备一份非正式报告花更多时间。 向机构的最高领导层报告时，可能要撰写正式报告。VI.WRITING（35分）Accordingtothegivenfacts,formatabusinessenvelope:（5分）FORWARDBICYCLECO.LTD.987JiangnanRoadKunshan,Jiangsu,215300ChinaMr.FredJohnsKiddieKomer,Inc.#202-418RichardsStreet评分标准:文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持文档来源为文档来源为:从网络收集整理 .word版本可编辑 .欢迎下载支持 .格式：3分内容：2分JaneSimmons,PersonnelManagerofAlphaElectronics,80-90ZeusStreet,ManchesterGG736LP,saystoyou,"WillyouwriteamemoformetoSimonClark,mydeputy,please?WhenhereturnsfromholidaynextMondayIshallbestartingathree-dayconferenceatHarogate.AskhimtointerviewthefourcandidatesfortheclericalvacancyintheMailingSectiononMonday,startingat2:30p.m.Heshouldmakeanappointmentifthereisasuitablecandidate.Thecandidateshavebeeninvitedforinterviewandtheirapplicationformsandreferencesareinthemiddledrawerofmydesk.I'llleavemydeskkeyswithyou.OnTuesdayat10a.m.GerryRhodes,theUnionRep,hasanappointmenttoseeme.IfSimoncandealwithwhateverhewants,Ishallbegrateful.Ifnot,I'llmakeanotherappointmenttoseeGerrywhenI'mbackonTuesday."Sample:TO:SimonClark,deputyPersonnelManagerFROM:MsJaneSimmons,PersonnelManagerDATE:2July2004SUBJECT:InterviewonMondayIamattendingathree-dayconferenceatHarogateandwouldbegratefulifyoucouldinterviewthefourcandidatesfortheclericalvacancyintheMailingSectiononMonday.Theinterviewsstartat2:30p.m.andtherelevantapplicationformsandreferencesareinthemiddledrawerofmydesk.ThekeyshavebeenleftwithLinda.Ifthereisasuitablecandidate,pleasemakeanappointment.IhavealsoarrangedtomeetGerryRhodes,theUnionRepresentativeonTuesdayat10a.m.Ifyoucandealwithwhateverhewants,Ishallb