商务英语基础对话

课程设置介绍自己 GREETING接客WELCOME用餐DINING入住HOTEL打电话TELEPHONE介绍公司INTRODUCTION购物SHOPPING送客SEE-OFF（问候）GreetingpeopleGivinggreetings（问候）Goodmorning!/Afternoon!/EveningGladtomeetyou/Nicetomeetyou/Nicemeetingyou!Howdoyoudo?Hello!/Hi!Responding（回答）togreetings1.Prettygood,thankyou.Verywell,thankyou.2.Can’tcomplain./So-so,thanks./Nottoobad.3.I’mextremelywell,thankyou.I’mverywellindeed,thankyou.Makingintroduction（介绍）IntroducesomebodyLetmeintroduce……toyou.Letmeintroduceyouto……Thisis…….Allowmetointroduce…..MayIhavethepleasure/honorofintroducing….ThisisMr./Miss/Mrs.Meet……I’dlikeyoutomeet….IntroduceyourselfI’m…./Howdoyoudo?I’m…../allowmetointroducemyself.I’m……RespondingtointroductionsI’mverygladtomeetyou.Nicetomeetyou.Exercises（练习）1.A.__________,Mr.Wang.B.Oh,_________.Mr.Smith.Fancymeetingyou.A.yes,_________.B.How___________?A.________.Andyou?B.____________,thanks.2.AnewemployeeAlexWhite:I’djustliketo_______.Myname’sAlexWhiteandI’mthenewexportsalescoordinator.ChrisGrey:oh,yes.I’veheardofyou.How______?I’mChrisGrey.__________you.Haveyoujustarrive?1.A.Goodmorning,Mr.Wang.B.Oh,Goodmorning.Mr.Smith.Fancymeetingyou.A.yes,gladtomeetyou.B.Howarethingsgettingonwithyou?A.Fine.Andyou?B.I’mfinetoo.thanks.2.AnewemployeeAlexWhite:I’djustliketointroducemyself.Myname’sAlexWhiteandI’mthenewexportsalescoordinator.ChrisGrey:oh,yes.I’veheardofyou.Howdoyou

do?I’mChrisGrey.Pleasetomeetyou.Haveyoujustarrived?LizJones:avisitorfromUSA,isvisitingtheofficeinRizhao.TonyHarris:MsSmith,I’d_____Mrs.Jones.Mrs.JonesisfromoursalesofficeinLondon.LizJones:Hi!ClairSmith:______?Mrs.Jones?I’vebeen_____meetingyou.LizJones:oh,please_____Liz.ClairSmith:AndI’mClair.LizJones:Hi!ClairSmith:Well,Liz,didyou________?LizJones:Yeah,nottoobad.LizJones:avisitorfromUSA,isvisitingtheofficeinRizhao.TonyHarris:MsSmith,I’dlike

youtomeetMrs.Jones.Mrs.JonesisfromoursalesofficeinLondon.LizJones:Hi!ClairSmith:Howdoyoudo?Mrs.Jones?I’vebeenlookingforwardtomeetingyou.LizJones:oh,pleasecallmeLiz.ClairSmith:AndI’mClair.LizJones:Hi!ClairSmith:Well,Liz,didyouhaveagoodjourney?LizJones:Yeah,nottoobad.接待客人1.Didyouhaveagoodjourney?Hello,areyouMr./Ms______?I’m_____.Welcometo_______.It’sagreatpleasuretomeetyou.I’vebeenlookingforwardtomeetingyou.Howwasyourjourney/flight?Ithinkwe’llgotoyourhotel/ourofficefirst…/mycar’soutside/we’lltakeataxi/we’lltaketheairportbus.CanItake(oneof)yourbags?CanIhelpyouwithyourluggage?I’lljustfindatrolley/aporterforyourbags.Isthereanythingyou’dliketodobeforewe…..?Wouldyoulikeadrinkorsomethingtoeatbeforewe…?迟到LATESorry,I’msolate…..Therewasfogat…../anenginefailureoutside…./atrafficjamnorth/south……Ihopeyouhaven’tbeenwaitingtoolong.Beforewesetoff,I’dliketohaveacoffee/beer/sandwich.Didyouhaveagoodjourney?Verysmooth./Nottoobad/Prettytiring/Absolutelyexhausting!菜系1.开胃菜Appetizer/pickle2.主菜Maincourse.3.甜点dessert1.Appetizer2.MaincourseEntreesRoastfreshturkeywithcranberry,sauce,vegetable,potatoandsalad..Choppedsirloinsteakeithpotato,vegetableandsalad.Hamsteakwithpineapplerings,potato,vegetableandsalad.Liverandonionwithpotato,vegetable,andsaladBoiledshrimpwithrice,vegetableandsaladVerlcutletwithpotato,vegetableandsaladChickencutletwithpotato,vegetableandsaladBoiledchickenwithpotato,vegetableandsaladLambchopswithMintJelly,vegetable,potatoandsaladPorkchopwithapplesauce,potatoandsaladSirloinsteakwithwithpotato,vegetableandsaladBoiledmuttonwithwithpotato,vegetableandsaladDESSERT（甜点）HomemadeFruitPies（水果派)Apple,cherry,orblueberrywithwhippedcreamApplepiewithicecream,frozenyogurtorfreshcreamBostonIndiaPiePuddingwithice-cream,frozenyogurtHotFudgeSundae(圣代)PecanPiewithice-cream,frozenyogurtorfreshcream

MississippiMudPiePumpkinPie(南瓜派）Poundcake/Layercake/plaincheesecake/ricepuddingIceCream(vanilla,chocalate,orstrawberry)Beverage饮料Coffee/softdrink/tea/milk/breweddecaf/chocolatemilk/icedtea/hotchocolate/icedcoffee/beer/glassofwine/cocacola/cocktail/whisky/whitewine/drywhitewine/soda/mineralwaterSoftdrinks不含酒精的饮料/spirits烈性酒/liquor露酒/Built-inopener/pullpop/easyopenerColddrinks/blacktea/summer/spring/fall/winterOrangeade/punch/coconutmilk/syrupofplum酸梅汤Blacktea/greentea/irongoddess/lungching/oulong酒类alcoholicdrinksAle淡色啤酒Cider苹果酒Whisky威士忌Brandy白兰地Cognac法国白兰地Gin杜松子酒Sherry雪利酒Port波尔图葡萄酒产自葡萄牙Champagne香槟酒Vodka伏特加酒Fish,shrimpTrout鳟鱼/prawn对虾Chub鲢鱼/shrimp小虾Salmon鲑鱼/seacucumber海参Sardine沙丁鱼/seajelly海蛰Squid/鱿鱼Abalone鲍鱼/octopus章鱼Hair-tailfish/cutlass带鱼Crab螃蟹/conch海螺Lobster龙虾/yellowcroaker黄花鱼中国菜ChinesedishesRoastchicken烧鸡Smokedchicken熏鸡Dicedchickenwithgreenpepper辣子鸡丁Barbecuedduck脆皮鸭Duckwithbrownsauce红烧鸭Friedyellowfish干烧黄鱼Mandarinfishwithbrownsauce红烧全鱼Sweetsourfishslices糖醋鱼片Friedsquidrolls炒鱿鱼卷Shark’sfinwithcrabspawns蟹黄鱼翅Lobsterwithchilisauce干烧龙虾Stewedporkwithbrownsauce红烧肉Porkfriedwithsugarandvinegardressing糖醋里脊Omeletwithshreddedpork木须肉Chafingdish火锅/Lambpot涮羊肉用餐DININGA:Whatwouldyouliketoeat?wouldyoulikesomethingtoeat/drink?Doyouwantsomethingtodrink/eat?Areyouhungrytonight?/sodoIHowabout…..?MayIrecommend…..Youwantcoffeeortea?/waitforamoment,pleaseB:I’dlike….I’llhavethemeekrob(crispyfriednoodles)A:Followme,please.Hereweare.Thisisspecialfornewfriend.I’lltakecareofeverything./DIYDO,IT,YOURSELFinstant回应I’llhave…/I’’beginwith…/I’dlike…../I’lltry….I’dliketotryanewdish.I’dliketobeginwithasalad.I’lltakethesoupoftheday.I’beginwithaglassofwhitewine.Thatsoundsverynice.I’llhavethat,please.开始介绍菜

Howaboutgoingoutfordinner?Thesearestarters,thesearemaincourses,andthesearedesserts.It’saspecialtyofthisregion.It’sasortof…..That’ssomethingratherspecial.It’sakindof….Well,that’sdifficulttoexplain.It’sabitlike…I’mafraidIdon’tknowwhatthatis.I’llaskthewaiter/waitress.Let’shavebeerorsomething.Let’sgettogetherforlunch.Howdoyouwantyoursteak?/welldone/half-done/mediumToastthesuccessofanewcompany./proposeatoasttosb./cheers/drinkatoast/hotelFollowme,please.Thisway,please.\Hereweare.Thisisyourroomcard.Thisisreceptiondesk.Thisisremotecontrol./fortv/airconditioner/heating/dvdIfyouneedhelp,pleasecallme.Iwillyoupickyouupat7o’clockam.Haveagoodrest.Goodnight./beseated.Lift/elevator入住酒店Buffet-stylebreakfast自助餐/self–servicecafeteriaCocktailcounge/swimmingpool24-hourcoffeeshopFitnesscenter/gymFreecarparkingGoodtowelsJacuzziandsauna24-hourroomserviceInternetconnectionsineveryroomHotelsecretarycalling1.Hello,I’dliketospeaktoMr…..Hello,thisisMiss….callingfrom…Is….available,please?Myname’s…..Thisis….speaking.Who’sthat?2.speaking.I’mafraidhe’sinameeting./notintheoffice.Holdonamoment,please.I’llputyouthroughtoMiss/Mr…..I’llaskhertocallyoubackassoonasshe’sfree.What’sfaxnumber?callingCouldyouaskhertocallmeback,please?Mynumberis….?Couldyougivehimamessage,please/Whattimedoyouexpectherback?I’llcallagainlater,today.I’llbeat555-1720.Thanksverymuchforyourhelp.VISITING参观

BOARDOFDIRECTORS董事会

chairmanManagingDirector常务董事Financedirector----accountantsmanagerMarketingmanager------salesmanager/export/importProductionmanager-----generalmanager/factoryPersonnelmanager-----trainingmanagerResearchmanager-----laboratoriesPurchasingmanager-----Planningmanager-----projectmanager/advertisingmanager/thepublicrelationmanagerThisismaynamecard./card.Generalmanager

USAGBPresidentchairmanCEO(chiefexecutiveofficer)MD(managingdirector)VicepresidentdirectorFinancialcontrolleraccountantDirectormanagerPersonneldirectorpersonalmanagerEquipment设施CanteenCoffeemachineConferenceroom/officeroomGentstoiletLadiestoiletLift/elevatorStairsMainentranceExitResearchdepartmentWorkshopShowaround引路Thisisour…….Letmeintroduce….toyou.Turnleft./rightGostraightyouwillsee…….ontheright.Oppositetheofficeroomis…..Officeroomisnexttothemeetingroom.Thisway,please.Letmeshowyouaroundthefactory.thisistheworkshop/workplace/plant.Conveyorbeltconveythesoybeanstothestorage/store/storehouse/warehouseFinallytheyarereadytobetakentotheoiltank.TheoilaretransportedfromthefactorytoJapanorKoreaasquicklyaspossible.Shopping购物Rizhaoisfamousforitstea.I’mlookingforagiftformy…..Atafashionboutique.Ithinkitlooksterrificonyou.Trythissweater./howaboutgreen?Itcankeepyoufit.Wecangotothesupermarket/rizhaodepartmentstore/friendshipstore.Let’sgototheseafoodmarket.Doyouwantbuysomethingtraditional?How