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第一部分:personalinformation常用语句:Ibegyourpardon?/Iamsorry,butIdidn’tquitecatchyou.Wouldyoupleaserepeatwhatyou’vejustsaid?2.常见问题:1.Canyoutellmesomethingaboutyouself?(自我介绍)Goodafternoon!MynameisJolinChow.IgraduatedfromNationalUniversityofDefenseTechnologywithamaster'sdegreeinEngineering.IamaNationalRegisteredFirst-ClassConstructionEngineer,andworkinGuangshaConstructionGroupCooperationLimited.2.Whatkindofpersonwouldyousayyouare?IthinkIamanout-goingpersonwithastrongwillandIamconfidentandpositive,alwaysworkinghardandsparingnoefforttoachievemygoals.ButsometimesIamimpulsive,notcalmenough,whichisoneofmymajordrawbacks.3.Canyoutellmesomethingaboutyourfriends?Ihavealargecircleoffriends.Theyareallopen-minded,diligentandsmart.Wehavealotofcommoninterestsandhelpeachotherintimesofdifficulties.4.Couldyouintroduceyourworkindetail?Doyoulikeyourcurrentjob?Mymainjobistocoordinatetheinterestsofallparties,andchecktheprogressandqualityoftheprojectinordertocarryouttheplan.Ilikemycurrentjobverymuch,becausethisworkallowsmetoenlargemyknowledgeaswellasmyeyes..5.Whathasbeenyourmostvaluableexperience?Asregardsmymostvaluableexperience,IsupposeitshouldbethatIIgotthecertificateofNationalRegisteredFirst-ClassConstructionEngineerlastyear.Atthattime,Ireallyfeltthathardworkpaysoff.Howimportantisittoyoutohaveopportunitiesforpromotioninyourcareer?Noonewouldprefertostayinonepositionforthewholelife.CertainlyIamnotexception.Promotionisofvitalimportancetome,forIwanttorealizethevalueoflife.Isitbetterforyourcareertostayinonecompanyortoworkforanumberofcompanies?AsIseeit,theproverb“arollingstonegathersnomoss”reallyholdswater.SoIprefertostayinonecompanyandgrowwiththecompany.HowimportantisEnglishinbusinesslifeinyourcompany?Infact,EnglishisplayinganimportantroleinChina’sbusinesslife;itisanessentialskillforthosewhoareengagedinforeigntrade.IknowthatI'mnotproficientinEnglish,soIstudyEnglishhard.AndIhopetoimprovemyEnglishtogo—1—abroadforfurtherstudy,whichprovidesanopportunitytobroadenmyexperienceandmind.9.CanyoutellmeaboutyourexperienceinspokenEnglish?IbegantostudyEnglishwhenIwasamiddle-schoolstudent.Later,afterworking(是工作后,不是下班后),therewaslittle(是几乎没有)timeandmotivationtolearnEnglish.Nowadays,asEnglishisplayinganimportantroleinChina’sbusinesslife,IhopetoimprovemyEnglishtogoabroadforfurtherstudy.AndItrymybesttosqueezeouttimefrombusyworktopracticemyspokenEnglish.10.HowlonghaveyoubeenstudyingEnglish?IhavebeenlearningEnglishforabout12years,eversinceIwasajuniorschoolstudent.11.Whatdoyoudoinyoursparetime?IhavealotofhobbiesamongwhichIfindjoggingisofalotoffun.Joggingcanhelpmekeephealthyandrelaxmyselffrombusywork..AndIhaverun278kilometerssinceAprilthisyear.12.Canyoutellmesomethingaboutyourhometown?IcomefromAnqingcityofAnhuiprovince.MyhometownisfamousforHuangmeiDrama,whichisanimportantcultureresourceinChina.Thescenerythereisespeciallybeautiful,suchasTianzhuMountain.13.Whatdoyouhopetodointhefuture?Inthefuture,Iwanttobeatopengineer,getaPh.D.inengineering,andstartaconstructioncompany,whichcouldbuildtheFourthgenerationhousinginordertoimprovethequalityoflife.(没看懂)14.Doyoulikeworkinginateamoronyourown?Iprefertoworkinateam.Asaproverbgoes:“twoheadsarebetterthanone.”Whenworkinginateam,IcanlearnfrommyfellowworkersandgethelpfromthemwhenIamfacedwithdifficulties.15.Howimportantisthecentralleadershipwithinateam?Centralleadershipwithinateamisveryimportantinthatweneedsomeonewithmanagerialskillsandcharismatoleadwithintheteam.Heisabletocommandthesituation,toengageothers,andtocoordinateinterpersonalrelationship.16.Whatarethecharacteristicsofagoodteam?Suchcharacteristicsasmutualtrust,fullcooperation,commitmentandopennessofexpressionamongteammembersareessentialtoagoodteam.Besides,agoodteamshouldattainonecommongoal.—2—第二部分:Mini-presentation万能模板:句模板内容字号数IchoosetopicA:主题句0.0Whenconsidering+话题主题句,severalfactorsaretobetakeninto10account.1.0Thefirstthingwhichweshouldconsideraboutis+第一关键点.91.1Asweallknowthat+对上一句解释(考场临时发挥)5+1.2Whenwefullyunderstandtherealmeaningof+第一关键点,itwill24helpusfigureoutthecruxoftheproblem.2.0Inaddition,第二关键点+alsoplaysanirreplaceableroleinorderto11better+动词开头的主题句2.1Since第二关键点can+作用功效(考场临时发挥)2+2.2Ifwedon’tpayenoughattentiononthispoint,wewillgethalfthe19resultwithtwicetheeffort.3.0Lastbutnotleast,第三关键点shouldnotbeunderestimated,when10we+演讲主题.3.1Because+第三关键点isveryhelpfulindoing+在哪方面23.2Itisnodoubtthat+第三关键点isveryimportantto+话题主题句94Inshort,althoughitisdifficultto+演讲主旨,wewillcertainlybeable27tomakeittrueaslongaswecarryouttheabovethreepointswell.提问句:youhavementioned(对方提出的信息)inyourpresentation.Whydoyouthinkthat(对方提出的信息)isimportant?—3—模板套用1:howtodealwithcustomercomplaints(顾客抱怨)内容:IchoosetopicA:howtodealwithcustomercomplaints.Whenconsideringhowtodealwithcustomercomplaints,severalfactorsaretobetakenintoaccount.Thefirstthingwhichweshouldconsideraboutisanapology.Asweallknowthatitisourfailuretodoourdutieswell,whichleadstothecustomercomplaints.(没看懂)Whenwefullyunderstandtherealmeaningofapology,itwillhelpusfigureoutthecruxoftheproblem.Inaddition,asolutionalsoplaysanirreplaceableroleinbetterdealingwithcustomercomplaints(模板?).Sincethesolutioncanensureusthatwewillnevermakethesamemistakesagain.Ifwedon’tpayenoughattentiononthispoint,wewillgethalftheresultwithtwicetheeffort.Lastbutnotleast,afollow-upinvestigationshouldnotbeunderestimatedwhenwedealwithcustomercomplaints,becauseitisveryhelpfulinfindingthedegreeofthecustomersatisfactionafterthesolution.Itisnodoubtthatthefollow-upinvestigationisveryimportantfordealingwithcustomercomplaints.Inshort,althoughitisdifficulttodealwithcustomercomplaints,wewillcertainlybeabletomakeittrueaslongaswecarryouttheabovethreepointswell.总字数209字—4—模板套用2:humanresourcemanagement:thefactorsinvolvedinselectinganinterviewerforrecruitment(人力资源)choosetopicB:humanresourcemanagement:thefactorsinvolvedinselectinganinterviewerforrecruitmentWhenconsideringhowtoselectinganinterviewerforrecruitment,severalfactorsaretobetakenintoaccount.Thefirstthingwhichweshouldconsideraboutispersonalqualities.Asweallknowthatsoundandfairdecisionisbasedonsoundcharacter.Whenwefullyunderstandtherealmeaningofpersonalqualities,itwillhelpusfigureoutthecruxoftheproblem.Inaddition,interviewingskillsalsoplaysanirreplaceableroleinordertobetterselectaninterviewer.Sinceinterviewingskillscanensureusthattheemploymentinterviewwillyielddesirableresults.Ifwedon’tpayenoughattentiononthispoint,wewillgethalftheresultwithtwicetheeffort.Lastbutnotleast,specialtyknowledgeshouldnotbeunderestimated,whenweselectaninterviewerforrecruitment,becauseitisveryhelpfulinfindingthetruetalentsforthevacancies.Itisnodoubtthatspecialtyknowledgeisveryimportanttoselectanexcellentinterviewer.Inshort,althoughitisdifficulttoselectaninterviewer,wewillcertainlybeabletomakeittrueaslongaswecarryouttheabovethreepointswell.总字数188字—5—题材1:市场调研/Marketresearch:theimportanceofconducingmarketresearchbeforemakinginvestmentplansOutline:句号 关键词 论 据theimportanceofconducingmarketresearch0beforemakinginvestmentplansBlindinvestmentwillinevitablyresultin1 Ascertainmarketneedcompanylosses2 Evaluatemarketsize MarketsizedeterminesthescaleofproductionForecastcompetitor’sThepurposeofforecastingthecompetitor’smove3istochooseanappropriatepricingstrategymove题材2:团队合作/Teamwork:howtoevaluatetheperformanceofteamworkOutline:句号关键词论据0howtoevaluatetheperformanceofteamwork1MutualtrustCreateagreeableworkingenvironment2FullcooperationMakecollectiveeffortstoachievethecommonobjectives3TaskachievementTaskachievementisthefinalassessmentcriterionoftheperformanceofateam题材3:项目管理/Projectmanagement:howtomanageaprojectOutline:句号关键词论据0howtomanageaproject1GoalsettingImprovecohesionandcollaborationamongteammembers2ForminganeffectivePlayanimportantroleinattainingthegoalsofateamproject3BudgetNothingcanbeachievedwithoutthesupportoffunds—6—题材4:时间管理/Timemanagement:howtocopewithabusyworkscheduleOutline:句号关键词论据0howtocopewithabusyworkschedule1PrioritizationoftheworkPrioritizationhelpsoneconcentrateonthemostscheduleurgenttasks2CooperationOthers’awarenessofyourbusyengagementwillreduceinterruption3ResorttotechnologyResorttoexpedienttechnologycanbringaboutgreatlyimprovedefficiency题材5:压力管理/stressmanagement:howtomanageworkstressOutline:句号关键词论据0howtomanageworkstress1HobbiesHobbiesdivertyourfocusandhelpyouforgetyourworries2RealistictargetRealisticandreasonableworktargethelpsyougetmentallyrelieved3SupportivefriendshipsGettinghelpfromfriendsisindispensabletothemanagementoftheworkstress题材6:应对竞争/howtocopewithcompetitionOutline:句号关键词论据0howtocopewithcompetition1PricingstrategiesLowerpricescanreadilyboostsalesandsecureforthecompanyalargermarketshare2AdvertisingcampaignPeopletendtobuyproductswhichtheyhaveheardof3ProductqualityConsumersaresometimeswillingtopayahigherpriceforproductsofbetterquality—7—题材7:价格竞争/howtopriceanewproductOutline:句号关键词论据0howtopriceanewproduct1CostsPricesaresetsoastoatleastcovertheproductioncosts2CompetitionIfthecompetitioninthemarketisfierce,lowerpricesarenecessitated.Iftheproductqualityissignificantlysuperiorto3qualityitsequivalentsinthemarket,thepricecanbesetatahigherlevel.题材8:企业选址/Businesssitting:thefactorsinvolveinselectinglocationforacompanyOutline:句号关键词论据0Howtoselectlocationforacompany1DemandDemanddeterminesfuturesalesvolume,whichinturndeterminesprofits2CompetitionMostcompanieswishtoavoidcompetitorswhensittingtheirbusinessWhetherthelocalworkforceisbothskillfuland3Localworkforcecheapisanimportantconsiderationinselectinglocationforacompany.题材9:商务接待/howtoentertainbusinessclientsOutline:句号关键词论据0howtoentertainbusinessclients1AppropriateactivitiesTheactivitieswillconstituteapartofthefirstimpressionsontheclients2AccompanyingpersonsExperiencedandhospitablereceptionistwilladdaplustotheimage3GiftsatdepartureGiftswillmaketheguestsfeelrespectedandvalued.—8—题材10:人力资源管理/howtoretaingoodstaffOutline:句号关键词论据0howtoretaingoodstaff1StockoptionsFinancialincentivesareforeverthemosteffectivemethodinretaininggoodstaff2CareeropportunitiesNoonewouldliketostayinonepositionforthewholeofhislife.Involvingstaffincompanydecision-making3Managementgivestheemployeesasenseofbelongingandinvolvementencouragethestaff’sstrongidentificationwiththecompany题材11:商务旅行/Businesstravel:ThefactorsinvolvedinplanningabusinesstravelOutline:句号关键词论据0Howtoplanabusinesstravel1PurposeKeepingaclearpurposeinmindwillmakeyourtripmoreeffectiveandefficient2TravelarrangementsBookingofflightsandhotelsandpreparingafeasibleitineraryareessential3LuggageHeavyluggagemightmakeyourtravelburdensomeandyouexhausted题材12:商业道德/Cooperateperformance:thefactorsinvolvedinmeasuringcorporateperformanceOutline:句号关键词论据0Howtomeasurecorporateperformance1DividendsofstockHigherdividendswillgreatlyenhancetheholdersinvestors’confidenceFulfillmentofsocialAbidingbybusinessethicsandfulfillingsocial2responsibilitiesarealsothemajorconcernsofresponsibilitiesbusinessiftheywanttodevelopsustainably3StaffwelfareKeepingstaffsatisfiedwillbooststaffmoraleandfurtherimproveefficiency—9—题材13:着装要求/howtoprepareforajobinterviewOutline:句号关键词论据0howtoprepareforajobinterview1StudyingthejobadToensurethatthevacancyiswhereyourinterestlies2PhysicalappearanceTodressdecentlymeansthatyoushowrespectfortheinterviewer3FindingoutabouttheThefuturedevelopmentofthecompanywillcompanydetermineyourfuturecareerprospects题材14:公司文化/howtodesignacompanybrochureOutline:句号关键词论据0howtodesignacompanybrochure1CorporatecultureAbrochureisawayofpresentingyourcorporateimagetothepublic2MainlineofproductsCompanyexistforthepurposeofsellingtheirproductsandmakeprofits3CostBrochuresareneededinlargequantities,sotobecost-effectiveisveryimportant—10—ABABABAB第三部分:Two-wayconversation句号

模 板 内 容

结构Hi,youknow+题目前一半(现象问题) now.Hi,youknowWehaveaseriousproblemof+主要问题inourcompanyrecently.Don’tyouthinkso?Yean,justto+题目后一半(目的措施)。Thatiswhywehere.Andwemustmakecarefulplanningandconsideratearrangementstosolvethisissue.Trueenough.Ithinkthefirstthingweshouldtakeintoconsiderationis+第一个问题。Whatareyourviewsonthis?AsIseeit,weshould+个人观点AsIseeit,Ithinkweshouldbeobjectiveandfairtotreatthisproblem(或者第一个问题中关键信息),withoutanybiasandemotion.Youmeanthat+上一个人观点,right?Well,youhavegotapointthere.Itisdifficulttoimagine+题干任务likethiswillbeusefulandeffectivewithout+观点1ThatishowIfeeltoo.Ialsobelievethatweshould+观点2Ican’tagreewithyoumore.Right,Ithinkthatcoversthefirstitem.Ifyoudon’thaveanythingtoadd,let’smoveontonextitem,ok?OK!Sincewehavesolvethefirstproblem,thenhowcanwe+第二问题?

引入引入引入第1问题观点1应急语言反问澄清观点1发展观点2问题过渡问题2Inmyopinion,Ithinkweshould+观点3Asweallknowthateverythinghasitsownlawofdevelopment.Aslong

观点3应急asweknowitsessenceindepth,wecanmasterthelawandcontrolthelaw.语言Withrespectto+问题2名词信息,,weshould+观点4AIdon’tquitegetit.Whatdoyoumean?BImeanthat+重述观点4AThatisworththinkingabout.Butwouldn’titbebetterto+观点5BThatisaverysmartandeffectivesolution.Iwillgoalongwithyouonthat.AWell,Ihavejusthituponanothergoodidea.Weshould观+点6.BIseeeyetoeyewithyouonthispoint.Wereallyhaveto观+点6重述AThatisexactlymyopinion.But,Iamafraidwe’rerathershortoftime.Correct.Beforeweclose,letusjustsummarizethemainpoints.Althoughitisdifficultto+目的措施,wewillfinallybeabletomakeittrueaslongaswecarryoutthepointsabove.

反问延缓再次重申观点5反问延缓观点6观点6转述提醒总结语A ThatisjustwhatIwasthinking. 结束语—11—模板套用1:StaffsuggestionschemeYourcompanyisplanningtosetupasuggestionschemetoencouragestafftocontributeideasandsuggestions.Youhavebeenaskedtoinvolvedindesigningthescheme.Discussthesituationtogether,anddecide:HowcanyousetuptheschemesothatallstaffmemberswillfeelfreetocontributeHowcanyouevaluatethoseideasandsuggestionsHi,youknowourcompanyisplanningtosetupasuggestionschemenow.Yean,justtoencouragestafftocontributeideasandsuggestionsThat.iswhywehere.Andwemustmakecarefulplanningandconsideratearrangementstosolvethisissue.A:Trueenough.Ithinkthefirstthingweshouldtakeintoconsiderationishowtosetuptheschemesothatallstaffmemberswillfeelfreetocontribute.Whatareyourviewsonthis?B:AsIseeit,weshouldmakesurethattheschemeisopentoeveryone,regardlessof

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