剑桥商务英语初级分类真题2

剑桥商务英语初级分类真题2剑桥商务英语初级分类真题2剑桥商务英语初级分类真题2剑桥商务英语初级分类真题2编制仅供参考审核批准生效日期地址：电话：传真:邮编:

Test2

READINGANDWRITING

PARTONE

Questions1-5

·Lookatquestions1-5.

·Ineachquestion,whichsentenceiscorrect

·Foreachquestion,markoneletter(A,BorC)onyourAnswerSheet.

1．

Martin

Re:SoledadRamirez'svisittoMarchfinanceconference.

Hotelbookingextendedbyonenightasshehasrequested;locationunchanged.

Bettina

SoledadRamirezhasasked

Aforahotelclosertotheconferencecentre.

Btostayatthehotellongerthanplanned.

Cforconfirmationthatherconferenceaccommodationisavailable.

2．Wemayuseyourcontactdetailstosendtocompanieswhoseservicesmaybeofinteresttoyou,

AYouareadvisedtocontactadifferentcompanyfortherequiredinformation.

BYourservicescouldbeofinteresttoarangeofcompanies.

CSomeothercompaniesmightbegiveninformationaboutyou.

3．Pleasenote

Staffshouldcontactthesupplier'stechniciansifthereisafaultandnotattempttorepairtheprinterthemselves.

Staffareexpectedto

Atrytofixminorfaultswiththeprinter.

Breportanyfaultswiththeprinter.

Cinformtheircolleaguesaboutfaultswiththeprinter.

4．

Staffwillnowreceiveexpenses

Amonthlyfrompettycash.

Balongwiththeirsalaries.

Casaseparatecheque.

5．RETAILNEWS

Marshalseaintendstolaunchitsredesignedstorelooknextyear,dependingonthesuccessoftrialsthisautumn.

CLICKHEREFORFULLSTORY~-~

AAsMarshalseaissatisfiedwithitstrials,itwillrefurbishstoresintheautumn.

BMarshalseahopesitwillseeimprovedresultsthisautumnafterrefurbishingallitsstores.

CIfMarshalseaissatisfiedwiththeresultsofitsexperiments,storeswillberefurbished.

PARTTWO

Questions6-10

·Lookatthelistbelow.Itshowsthecontentsofabusinessmagazine.

·Forquestions6-10,decidewhichsection(A-H)wouldbemostsuitableforeachpersonorcompanyontheoppositepage.

·Foreachquestion,markoneletter(A-H)onyourAnswerSheet.

·Donotuseany-lettermorethanonce.

INTHISMONTH'SMAGAZINE…

AMergersandacquisitions

BMakingstoresmoreattractive

CRecentmovestoseniorpositions

DComparingpotentialsuppliers

EThelatestdevelopmentsininformationtechnology

FHowtoimproveproductivity

GCV-thismonth'sprofile:atopfinancialmanager

HTransferringcentralcontrolofyourbusiness

6．TheChiefExecutiveofanewlymergedmanufacturingcompanywishestoreadaboutideasforraisingoutputwithoutincreasingcosts.

7．Aretailchain'sseniormanagementwanttofindoutaboutrelocatingmanagerialauthorityandresponsibilitytolowerlevelsintheorganisation.

8．ArecentlyappointedPurchasingOfficerneedstolearnwhattolookforwhendecidingwhichfirmstobuygoodsfrom.

9．Achainthatsellscomputergameswouldlikeideasforimprovingthedesignandlayoutofitsoutlets.

10．ThenewChiefExecutiveofamajorelectronicsmanufacturerwantstoseeifhisappointmentismentionedinthemagazine.

PARTTHREE

Questions11-15

·Lookatthegraphbelow.Itshowstheaveragesharepricesofthreecompanies-GrantInternational,HDCUnionandtheLindelGroup-overanine-yearperiod.

·Whichyeardoeseachsentence(11-15)ontheoppositepagedescribe

·Foreachsentence,markoneletter(A-H)onyourAnswerSheet.

·Donotuseanylettermorethanonce.

11．AlthoughthesharepriceforHDCUnionroseandthatofGrantInternationalpeaked,thesharepriceoftheLindelGroupexperiencedadecline.

12．WhilethesharepriceforGrantInternationalfell,thoseforHDCUnionandtheLindelGroupincreasedbyapproximatelythesameamount.

13．AlthoughHDCUnion'ssharepricedecreasedinvalue,GrantInternational'sremainedsteadyandtheLindelGroupcontinueditsrecovery.

14．GrantInternational'ssharepriceexperiencedanupturn,whilethesharepriceforbothHDCUnionandtheLindelGroupdeclined.

15．HDCUnionequalledprevioushighsinitsshareprice,andGrantInternationalandtheLindelGroupalsodemonstratedanincrease.

PARTFOUR

Questions16-22

·Readthearticlebelowaboutaninsurancecompany.

·Aresentences16-22ontheoppositepage'Right'or'Wrong'

Ifthereisnotenoughinformationtoanswer'Right'or'Wrong',choose'Doesn'tsay'.

·Foreachsentence(16-22),markoneletter(A,BorC)onyourAnswerSheet.

GOODNEWSFROMANINSURANCECOMPANY

Forthefifthyearinarow,theLoyaltyInsuranceCompanyhascutthecostofitshouseinsurance.Morethanamillionpeoplewithhomesinsuredbythecompanywillbenefitfromdecreasesofbetweentwoandfourpercentontheamounttheywillhavetopaythisyear.Thismovegoesagainstthemarkettrend,withotherinsurersincreasingratesbyanaverageonepercent.

'Thelevelofclaimshasbeenlowerthanusualoverthisperiod,allowingustomakethesewelcomereductions,'saysMalcolmBroad,Loyalty'sGeneralManager.

AlthoughthecostofinsuringacarwithLoyaltyhasincreasedbysixpercentthisyear,itisstillthesmallestriseintheinsuranceindustry;mostothercompanies'ratesare,onaverage,tenpercenthigherthantheywerelastyear.

'Thecompanyhasalwaysbelievedinpassingonanyimprovementinitsfinancialpositiontoitscustomers,'saysMrBroad.'Withoutdoubt,thishasledtoacontinualexpansionofourbusinessoverthepastfewyears.'

16．ThisisthefirstyearthatLoyaltycustomersarepayinglessfortheirhouseinsurance.

ARightBWrongCDoesn'tsay

17．InsuringahousewithLoyaltywillbeatleastfourpercentcheaperthanlastyear.

ARightBWrongCDoesn'tsay

18．Loyaltyisperforminginadifferentwayfromotherinsurancecompanies.

ARightBWrongCDoesn'tsay

19．Thisyear,Loyaltyhashadthelowestnumberofclaimseverrecorded.

ARightBWrongCDoesn'tsay

20．Loyalty'scarinsuranceiscurrentlythecheapestavailable.

ARightBWrongCDoesn'tsay

21．ItisLoyalty'spolicytoshareitssuccesswithitscustomers.

ARightBWrongCDoesn'tsay

22．MalcolmBroadsaysthatLoyalty'sbusinessstartedtogrowlastyear.

ARightBWrongCDoesn'tsay

PARTFIVE

Questions23-28

·Readthearticlebelowaboutaservicewhichhelpscompaniesindifficulties.

·Foreachquestion(23-28)ontheoppositepage,choosethecorrectanswer.

·Markoneletter(A,BorC)onyourAnswerSheet.

THEINDEPENDENTEXECUTIVESERVICE

Howtroubledbusinessescanbenefitfromtheskillsandexperienceofindependentdirectors

NeedachairmaninahurryAnemergencyfinancedirectortosortoutyourcashflowproblemsAleadingventurecapitalcompanyhassetupaservicewhichprovidescompanieswithtemporaryexecutivestohelpthemoutwithparticulartasksorperiodsofdevelopment.MichaelMannhelpedestablishtheIndependentExecutiveService(IES)inthelateeightiesand,asDirectorofthecompany,hasleditsexpansionintomarketsathomeandabroad.

Theideaissimple.Theskillsthatmakeagoodbusinesspersonwhocanlaunchanewbusinessarequitedifferentfromthoseneededtorunamediumsized,matureoperation.Theyarecertainlynottheskillsneededifthebusinessgetsintodifficulties,ascaneasilyhappenwithfast-growingcompames.ItisinsituationslikethisthattheIESstepsin.Itrecruitspeoplewhohavespenttheircareersinmanagement,usuallyentrepreneursthemselveswhohavebuiltuptheirownbusinessesandthensoldthem.Theprospectofspendingalimitedtimeinawiderangeofbusinessesisattractivetothem.Theywanttodomoreinbusiness,butdon'twanttogothroughthestart-upprocessthemselvesagain.AsMannexplains,'Mosthaveexperienceofrunningtheirowncompaniesandsortingoutproblemsassociatedwithahighgrowthphase-thisworkcomesnaturallytothem.'

'Afterpreliminarydiscussionswiththeclientcompany'sHRManager,weintroducefiveorsixcandidatestotheirBoardofDirectors.TheythenselecttheIESexecutivewhobestfitstheirrequirements,'saysMann.'Weprovideindependentdirectorstomanytroubledcompanies,includingthosethatwehavealreadyprovidedventurecapitalfor.Theserviceisfreetotheseexistingclients.Forafee,wealsohelpoutothercompanieswhichwethinkhaveagoodrecoverypotential.Additionally,wehaveagreatdealofrepeatbusinessfromsatisfiedcustomerswhobuyourservicesagaintohelpwithalaterstageofexpansion.'

AccordingtoMann,thefirststepforindependentexecutivesisoftentoestablishhowabusinessismeanttoberun.'Inmanysmallbusinesses,itisoftenuncleartoBoardmemberswhoisresponsibleforwhatinthecompany.Anothercommonstartingpointishelpingtheexistingmanagementavoidbankruptcy.Onlythenisitpossibletoturntomorelong-termissues.'

23．WhatservicedoestheIESprovide

AIthiresoutshort-termdirectorstocompanies.

BItadvisescompaniesontherecruitmentofnewdirectors.

CItgivesdirectorsindependentguidanceonsettingupnewcompanies.

24．WhatistheideaonwhichtheIESisbased

ADifferentmarketsectorsrequiredifferentkindsofbusinessskills.

BEvenskilledbusinesspeopleneedhelpinsituationsnewtothem.

CSpecialisedleadershipskillsareneededtoacl~ievefastgrowth.

25．WhydomanyIESexecutiveslikeworkingforcompaniesforlimitedperiods

ATheyareintendingtostartupothercompaniesinthefuture.

BTheyarerunningtheirowncompaniesatthesametime.

CTheylikethevarietyofworkinginmanydifferentcompanies.

26．Whomakesthefinaldecisionaboutwhichexecutivewilljoinaparticularcompany

AtheIESexecutive

BtheHRManager

CtheBoardofDirectors

27．TheIESoffersitsserviceswithoutchargetocompaniesit

Ahasalreadyinvestedin.

Bhaspreviouslyprovideddirectorsfor.

Cbelieveshaveagoodchanceofrecovery.

28．IESexecutivesoftenworkwithdirectorswhoare

Aunsureoftheirexactroleswithintheircompanies.

Bunclearaboutthecausesoftheircompanies'difficulties.

Cunawarethattheircompaniesareclosetobankruptcy.

PARTSIX

Questions29-40

·Readtheintroductionbelowtoabusinessreferencebook.

·ChoosethecorrectwordtofilleachgapfromA,BorContheoppositepage.

·Foreachquestion(29-40),markoneletter(A,BorC)onyourAnswerSheet.

Quickanswerstokeybusinessquestions

Theinformationcontainedinthisbusinessreferencebookisdirectlyusefultoyouandyourbusiness.(29)______thereisalotofstatisticalmaterialcurrentlyavailable,ittendstobeabout(30)______industryorgroupofindustriesinparticular.(31)______isnotterriblyhelpfultoknowwhatis(32)______oninthepet-foodindustryifyou(33)______achainoftravelagencies.Andknowing(34)______businessesintheUKspendontrainingintotaltellsyouvery(35)______aboutyourowntrainingbudget.

TheinformationprovidedinthebookisbasedentirelyonBritishdata,andisrelevanttobusinessesthroughouttheUK.Companiesabroaddo(36)______thingsverydifferently,andifoverseasresearchinformationwerebuiltintothedata,thiscould(37)______ininaccuraciesinthefigures.

Thisbookwill(38)______youwithbusinessdatathatisusefulforalltypesofbusinesses,(39)______itwillapplytoyouwhicheverbusinessyouare(40)______Itstartswiththequestionsyoumightbeexpectedtoaskandthentriestoanswerthem.

29．AAlthoughBDespiteCUnless

30．AtheBoneCevery

31．AThereBItCThis

32．AgettingBtakingCgoing

33．AkeepBrunCwork

34．AhowBwhoseCwhat

35．AlittleBfewCless

36．AotherBanyCsome

37．AresultBleadCcause

38．AproduceBofferCsupply

39．AbutBsoCwhereas

40．AinBforCat

PARTSEVEN

Questions41-45

·Readthetwoemailsbelow,

·Completetheformontheoppositepage.

·Writeawordorphrase(inCAPITALLETTERS)oranumberonlines41-45onyourAnswerSheet.

LightwoodLtd

PrintingOrderForm

Nameofprintingcompany:(41)______

Typeofdocument:(42)______

Daterequired:(43)1st______2009

Quantityrequired:(44)______

Requestedby(fullname):(45)______

WRITING

PARTONE

Question46

·Youhavejustreceivedamessagethatanewclient,JorgeRuiz,isarrivingatyourofficetomorrowafternoonat2o'clock,

·Writeamemotoyoursecretary,HelenJones:

·tellingheraboutMrRuiz'svisit

·explainingwhyyoumightbelate

·tellingHelenwhattodowithMrRuizuntilyouarrive.

·Write30-40wordsonyourAnswerSheet.

MEMO

To:HelenJones

From:

Date:1/6/08

Subject:VisitofJorgeRuiz

PARTTWO

Question47

·ReadpartofaletterbelowfromSusanDalton,theSalesManagerofacompanythatproducesscreensforcomputers.

Mycompanyproducesscreenswhichfitinfrontofcomputermonitorsandprotectcomputeroperators'eyesinstrongortiringlightingconditions.Thesescreensarenewonthemarket,butwehavefullytestedthem.Thetradepriceis$50perscreen.Wewouldbegladtosendarepresentativetodemonstrateourproductonyourpremises.Iamconfidentthatyourstaffwillnoticeagreatimprovementincomfort.

·WritealettertoMsDalton:

·explainingwhatyourcompanydoes

·sayingwhyyourcompanyisinterestedintheproduct

·enquiringaboutthepossibilityofadiscount

·suggestingadateforademonstration.

·Write60-80wordsonyourAnswerSheet.

·Donotincludeanypostaladdresses.

DearMsDalton

LISTENING

PARTONE

Questions1-8

·Forquestions1-8,youwillheareightshortrecordings,

·Foreachquestion,markoneletter(A,BorC)forthecorrectanswer,

·Afteryouhavelistenedonce,replayeachrecording.

1．Whichgraphisthemantalkingabout

2．Whichjobswillbecreatedwhenthecompanyrelocates

Acustomerserviceadvisers

Bpackingassistants

Cdeliverydrivers

3．Whyarethebrochureslate

Astaffillness

Bfaultyvehicles

Cbrokenmachinery

4．WhatwillMediband'snewownersdo

Aemployfewerstaff

Brelocatethecompany

Cexpandproduction

5．Whenwillthesalesconferencebeheld

6．Whichchartshowsexportsofmobilephonesthisyear

7．Whichdayisthemeetingarrangedfor

8．Whyisthemanphoningthesuppliers

Atoreportaproblem

Btoorderapart

Ctorequestinformation

PARTTWO

Questions9-15

·Lookatthenotesbelow.

·Someinformationismissing.

·Youwillhearamangivingsomeinformationaboutgiftstoorderforstaffwhohaveperformedwell.

·Foreachquestion(9-15),fillinthemissinginformationinthenumberedspaceusingaword,numbersorletters.

·Afteryouhavelistenedonce,replaytherecording.

NOTES

Website:(9)www______co.uk

Order:

15×silvercalculatorsat(10)￡______each

5×leatherpictureholdersat￡42each

Size:(11)______by30cm

1×￡95(12)______GiftDeskSet

Mark'smobile:(13)07950______

Callhimbefore(14)______tomorrow

Ordermustbehereby(15)______April

PARTTHREE

Questions16-22

·Lookatthenotesbelowaboutamarketingconference.

·Someinformationismissing.

·Youwillhearpartofareporttocolleaguesaboutthemarketingconference.

·Foreachquestion(16-22),fillinthemissinginformationinthenumberedspaceusingoneortwowords.

·Afteryouhavelistenedonce,replaytherecording.

NOTESONMARKETINGCONFRENCE

Subjectofmostusefulpresentation:(16)______

Nameofpresenter:(17)Susan______

Mostimportantpartofconference:(18)making______

HarryBaxterwantstoorder(19)______

BentleyHigb-Tecb

Citywhereheadquartersarelocated:(20)______

Representativeplanstovisitusin(21)______

Representativeparticularly

wantstofindoutabout(22)______

PARTFOUR

Questions23-30

·YouwillheararadiointerviewwithasuccessfulbusinessmancalledNigelPlayer,whorunsanairlineontheislandofAlderney.

·Foreachquestion(23-30),markoneletter(A,BorC)forthecorrectanswer.

·Afteryouhavelistenedonce,replaytherecording.

23．WherewasNigelPlayer'sfirstjob

Aatatransportcompany

Batabank

Catanelectronicsfirm

24．NigelPlayerlefthissuccessfulcareerbecausehewantedto

Aretirefromthebusinessworld.

Bstartanewbusiness.

Cwriteabusinessbook.

25．NigelPlayerdecidedtoopenafoodshopinAlderneybecause

Ahefoundthefoodshopsthereunsatisfactory.

Btherewerenotmanyfoodshopsthere.

Chewasabletobuyanexistingshopquitecheaply.

26．Whywasn'tNigelPlayersatisfiedwiththeexistingairline

AItchargedhimtoomuch.

BItwasunreliableduringtheholidayseason.

CItonlyoperatedinthesummer.

27．NigelPlayerfeltbringingfoodtoAIderneybyboatwouldbetoo

Aexpensive.

Bdifficultinbadweather.

Cslow.

28．NigelPlayerdecidedtorunapassengerairlineservicebecause

Ahissupermarketcustomerspersuadedhimto.

Btheotherairlineonlyoperatedtwiceaweek.

Citseemedmoreprofitablethanhisretailbusiness.

29．WhatmosthelpedNigelPlayerrunapassengerairline

Ahavingfriendsalreadyinthebusiness

Bunderstandingthefinancialbackground

Cknowingaboutflyingfreight

30．WhatdoesNigelPlayersayisthesecretofhiscompany'ssuccess

Aitscommitmenttocustomerservice

Bitscommitmenttoexpansion

Citscommitmenttoemployinglocalpeople

SPEAKING

SAMPLESPEAKINGTASKS

PARTONE

Inthispart,theinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogiveinformationaboutyourselfandexpresspersonalopinions.

PARTTWO

Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthetwobelowandthentalkforaboutoneminute.Youhaveoneminutetoprepareyourideas.

A:Whatisimportantwhen...

Selectingaspeakerforabusinessseminar

·Experienceofspeaker

·Specialisttopics

·Fees

B:Whatisimportantwhen...

Arrangingasocialeventforbusinessclients

·Venue

·Foodanddrink

·Costofevent

PARTTHREE

Inthispartofthetest,theexaminerreadsoutascenarioandgivesyousomepromptmaterialintheformofpicturesorwords.Youhave30secondstolookatthetaskprompt,anexampleofwhichisbelow,andthenabouttwominutestodiscussthescenariowithyourpartner.Afterthat,theexaminerwillaskyoumorequestionsrelatedtothetopic.Fortwoorthreecandidates

Scenario

I'mgoingtodescribeasituation.

Thelargecompanyyouworkforismovingtoanewsiteandisplanningfacilitiesforitsstaff.Talktogetherforabouttwominutes*aboutsomeofthefacilitiesthecompanycouldhaveforstaffanddecidewhichthreewouldbebest.

Herearesomeideastohelpyou.

Promptmaterial

FacilitiesforStaff

·Carpark

·Personallockers

·Canteen

·Socialactivityroom

·Sportsarea

·Library

Follow-onquestions

·Isthereanyotherfacilitywhichabigcompanyshouldprovide

(Why/Whynot)

·Shouldsmallcompaniesalsoprovidestafffacilities

(Why/Whynot)

·Doemployeesworkbetteriftheyhavegoodfacilities

(Why/Whynot)

·Doyouthinkstaffshouldpaytouseanyofthefacilities

(Why/Whynot)

·Arethereanydisadvantagesforcompaniesinprovidingstafffacilities

(Why/Whynot)

Test2Reading

Part1

1．B2．C3．B4．B5．C

Part2

6．F7．H8．D9．B10．C

Part3

11．C12．D13．E14．H15．F

Part4

16．B17．B18．A19．C20．C

21．A22．B

Part5

23．A24．B25．C26．C27．A

28．A

Part6

29．A30．B31．B32．C33．B

34．C35．A36．C37．A38．C

39．B40．A

Part7

41．PRIMASCAN

42．(DINNER)INVITATION(S)/INVITATION

CARD(S)

43．(1ST)AUG(UST)(2009)

44．150

45．(MR)MARTINADAMS

Test2Writing

Part1

SampleA

JorgeRuizwhoismynewclientwillarriveatmyofficeat2:00pmtomorrow.IamafraidthatImightbelatebecauseofameetingconferenceatl:30pm.Couldyoupleasereceptherandtellherwaittingforme

Thankyou.

Band4

Agoodattemptatthetaskset.Allthreecontentpointsarecovered,butalittleeffortisrequiredbythereaderwhenprocessingthethirdpoint.

SampleB

Helen:

IwanttotellingaboutnewclientJorgeRuizarrivingtoourofficeinthetomorrowafternoonat2o'clock.Ihopeyoudon'tbelate.YoumaywelcometoMrRuiz'svisit.

Band2

Aninadequateattemptatthetaskset.Thetaskhasbeenpartlymisunderstood,sothescriptcontainsnoticeableirrelevance.Onlythefirstpointisdealtwith.

Part2

SampleC

DearMsDalton

Iamwritinginreferencetoyourletter.Ourcompanyisasoftwaredeveloperandweareinterestedinyourproduct.Wewanttoofferourworkersabettercomfort.

Wouldtherebeanykindofdiscountifwemakeabigorder

Ifitispossible,Iwouldlikeyourrepresentativetocomebeforetheendofthemonth.Pleasemakesurehecomesfrom9amto1pm.

Yourssincerely,

HumanResourcesManager

Band5

Thisrepresentsafullrealisationofthetaskset.Allfourcontentpointsarecovered.Thelanguageusedisconfidentandnatural,andthescriptisorganisedeffectively.Itwouldhaveaverypositiveeffectonthereader.

SampleD

DearMsDalton.Thankyouforyourletter.Ourcompanysalescomputermonitors.Infactsheisinterestedbyyourproduct.Yourpriceishight.Weareinterestingbyyourscreenbutwemusthaveadiscountprice.Becausewesalealotmonitors.Weaskadiscountoftheprice.

WeproposethatmeetyouMondayorThuesdayforademonstration.Ifyouagree,pleaseconfirm.

Ilookforwardtohearingfromyou.

MsD

OfficeManager

Band3

Thesecondcontentpointisnotcovered,butthisrepresentsareasonableattemptatthetaskset.Althoughtheyarenotconsistentlysuccessful,registerandcohesionaresatisfactoryonthewhole.Anumberoferrorsarepresent,butoverallthereisanadequaterangeofstructuresandvocabulary.

Test2Listening

Part1

1．C2．A3．A4．C5．A6．B

7．B8．A

Part2

9．(WWW.)AXIBIZ(.CO.UK)

10．(￡)18.75

11．26(CM)(BY30CM)

12．GOLD

13．(07950)332841

14．4.30/HALFPASTFOUR

15．5(TH)(APRIL)

Part3

16．INTERNETADVERTISING

17．HILL

18．(NEW)CONTACTS

19．VIDEOCAMERA(S)

20．NEWYORK/NY

21．OCT(OBER)

22．DISCOUNT(S)

Part4

23．B24．C25．A26．B27．C

28．A29．C30．A

Tapescript

ListeningTest2

ThisistheBusinessEnglishCertificatePreliminary4,ListeningTest2.

PartOne.Questions1to8.

Forquestions1-8,youwillheareightshortrecordings.Foreachquestion,markoneletter(A,BorC)forthecorrectanswer.

Hereisanexample:Whattimedoesthemanexpecttoarriveatthemeeting

[pause]

Man:Hello,Liz.It'sMark.I'mstillattheairport.Theplane'sdelayed.!wassupposedtobeatthemeetingattwelvethirty,butI'mprobablynotgoingtomakeituntilthirteenthirty.We'renotscheduledtotakeoffforanotherhouryet,sowon'tlandtillelevenforty-fiveattheearliest.

Woman:Don'tworry.I'llsendyourapologies.

[pause]

TheanswerisC.

Nowwearereadytostart.

Afteryouhavelistenedonce,replayeachrecording.

[pause]

One,Whichgraphisthemantalkingabout

[pause]

Man:Theyearstartedquiteslowly,butsalesinthesecondquarterpickedupwell.Althoughtherewasaslightdropinthethirdquarter,I'mpleasedtosaythatsalesstartedtoriseagainattheendoftheyear.

[pause]

Two:Whichjobswillbecreatedwhenthecompanyrelocates

[pause]

Woman:FamilyFashionsisrelocatingpartofitsmail-orderoperation,withthecreationoftwohundredjobsinManchester.Alljobsatthecurrentpackingcentrewillremain,anddeliverieswilloperateasbefore.Thenewcustomer-servicestaffwillworkatapurpose-builtsite,veryclose...

[pause]

Three:Whyarethebrochureslate

[pause]

Man:It'stheprintershere...I'msorryyourbrochuresarelate,we'vehadsomeproblems.

Woman:Notyournewmachinery

Man:Somethingelsethistime..,someofourdrivershavebeenillthisweek.We'vesentyourorderbypost-wethoughtitwouldbequicker,aswe'veonlygotafewdeliveryvansgoingout.

Woman:OK,thanks.

[pause]

Four:WhatwillMediband'snewownersdo

[pause]

Woman:IheartherehasbeenatakeoverofMediband.

Man:Yes...itwasrunningataloss.

Woman:Howdidtheworkforcereact

Iexpecttheywereworriedabouttheirjobs.

Man:Well,actually,thenewparentgroup'sannouncedplanstoincreasethecompany'soutputandmarketmoreproductsabroad.Sotheirfuture'ssecurenow.

[pause]

Five:Whenwillthesalesconferencebeheld

[pause]

Man:We'llhavetomovethesalesconference,I'mafraid.It'sscheduledforWednesdaythetwenty-fifthofNovember,butthere'satradefairin

Amsterdamthefollowingdaythatseniorstaffareattending.

Woman:WecouldmoveittoMondaythethirtieth...

Man:Mmm...actually,bettertobringitforwardtoMondaythetwenty-third...Apityaboutthetwenty-fifth,though-itseemedagooddayforeveryone.

[pause]

Six:Whichchartshowsexportsofmobilephonesthisyear

[pause]

Man:Mobilephonesaleshaveremainedsteadyoverallthisyear,thoughtheexportmarketshareshavechanged.NowEuropeandtheUnitedStatestogetheraccountforthesameamountasSouth-EastAsia.

[pause]

Seven:Whichdayisthemeetingarrangedfor

[pause]

Man:Wouldyoubeabletoattendameetingnextweek

Woman:MondaywouldbeOK,butImayhavetocancelanappointment.Er,TuesdayorWednesdaymorningsarepossible.

Man:ShallwesayTuesdayratherthanMonday

Woman:That'sprobablytheeasiestthing.ThenIwon'thavetochangemyarrangementsforMonday,andI'dlikeitearlierthanWednesda}~really.

[pause]

Eight:Whyisthemanphoningthesuppliers

[pause]

Woman:Pleaseleaveyourmessageafterthetone.

Man:Hello,LarsherefromOlaffsens.Aboutthetoolcomponentyousuppliedlastmonth-theCXtwoseven...We'vefoundwe'regettingmorefaultsthanusual,soIwantyoutolookatthepartagainandperhapsadjustthemeasurements.Couldyoucallmeassoonaspossible

[pause]

ThatistheendofPartOne.

[pause]

PartTwo.Questions9to15.

Lookatthenotesbelow.

Someinformationismissing.

Youwillhearamangivingsomeinformationaboutgiftstoorderforstaffwhohaveperformedwell.

Foreachquestion,9-15,fillinthemissinginformationinthenumberedspaceusingaword,numbersorletters.

Afteryouhavelistenedonce,replaytherecording.Youhavetensecondstoreadthroughthenotes.[pause]

Nowlisten,andfillinthemissinginformation.

Man:Emma,Markhere.I'mcallingtotellyouabouttheannualperformanceprizesforseniorstaff.

Woman:OK,letmeknowthedetailsoftheorder.

Man:Youcanorderthemallfromonewebsite.It'swww.axibiz.co.uk.

Woman:Ist