旅游英语综合教程版教学课件实战版Unit4

1、Unit 4 Checking in at a Hotel Unit Objectives 单元目标 Background Knowledge 背景知识 Listening 听力 Speaking 口语 Lead-in 导入 Overview of World Heritages 世界遗产概览目录CONTENTLead-inMaster the basic words and expressions about different types of check-in.Be familiar with some terms related to hotel service.Unit Object

2、ives123Understand what and how to check in at a hotel as a tour guide.Background InformationIn many countries, hotel workers depend on tips to augment their usually small salaries. Therefore, consider it part of the cost of travel and be prepared with the tips you will need to hand out before you ev

3、en get to your room. DoormanDepending on the amount of luggage, tip $1 to $2 to the doorman who takes your bags and turns them over to a bellman (but if you are visiting and have no luggage, you naturally do not tip him for simply opening the door for you).Tip him again when you leave with your lugg

4、age as he takes it from the bellman and assists you in loading it in your car or into your taxi. When the doorman obtains a taxi for you, tip him $1 to $3 (the higher amount if he must stand in the rain for a period of time to get it).BellmanTip $1 for a bag that the bellman who carries or delivers

5、to your room. When the bellman does something special for you, such as make a purchase or bring something you have requested to your room, he should be tipped $2 to $3 for every service at the time it is provided. MaidFor stays of one night or more, the maid should be tipped $2 per night per person

6、in a large hotel and $1 per night per person in a less expensive hotel. Give the maid her tip in person, if she can be found. If not, put it in a sealed envelope marked “chambermaid”.ValetValet services are added to your bill, so there is no need to tip for pressing or cleaning when items are left i

7、n your room. If you are in your room when your cleaning and pressing is delivered, tip $1 for the delivery of one or two items, and more when several items are delivered.Dining Room Staff Tips for dining room staff are exactly the same as they are in any other restaurant15 to 18 percent except in th

8、e most elegant dining rooms where tips are 18 to 20 percent. Listening DialogueNew words and expressions1. keyboard2. available3. registration form4. bellboy键盘可获得的住宿登记表行李员Listen to the dialogue and decide whether each of the following statements is true (T) or false (F).1. _ The tour guide has reser

9、ved 10 double rooms and 5 single rooms for his group.2. _ The hotel can arrange one more double room for the group.3. _ The tour guide collects passports and helps fill in registration forms.4. _ Because it is peak season, the tour guide will help with all the luggage of his group.5. _ The rooms are

10、 on the sixth floor.TFTFTB. Listen to the dialogue again and answer the questions.1. How many people are there in the tour group? And how long are they going to stay in the hotel?_2. Is one more double room available in the hotel after the group arrives? Why or why not?_3. How does the tour guide ma

11、nage to solve the problem?_There are 27 people in the group. They are going to stay in the hotel for 3 nights. No, there is no double room available in the hotel because it is peak season at that time. The tour guide asks the clerk to check for possible solutions. 4. Whats the final solution?_5. Wha

12、t must tour guides do before they fill in registration forms?_They must collect passports from the group before filling in registration forms. Finally the tour guide takes two single rooms after getting agreement from the group. Passage1. formulate2. eminent3. hierarchy4. ego5. psychological6. excur

13、sion构想；规划；系统地阐述杰出的；显赫的阶层；等级制度自我；利己主义心理上的，心理学的远足New words and expressions7. spa8. pilgrimage矿泉；温泉浴场朝圣之旅Directions:Listen to the following passage for three times. The first time is for you to get a general idea of the passage. The second time is to fill in the blanks. The third time is to check your

14、answers.Types of Tourist Abraham Maslow, an eminent psychologist, formulated a hierarchy, or listing, of human needs 1._. According to Maslows hierarchy of needs, there are five elements, such as basic, safety and security, social, ego and 2._ needs. He concluded that once a persons basic psychologi

15、cal needs for food, air, water, safety and security were met, people could move towards the satisfaction of their deeper psychological needs. Tourism is seen 3._ and, as such, can be regarded 4._ . There may be other ways of meeting peoples needs, but tourism seems one of the more attractive ways. i

16、n order of priorityself-actualizationas a means to this end more as a want than a need There are three main reasons why people choose to visit specific destination: 5._ , business, and other reasons. Leisure tourism includes holidays and short excursions. Business tourism is any form of travel 6._ a

17、s part of the tourists work, for example to attend a conference, sales meeting, site inspection visit and so on. Other forms of tourism take in visitors to health resorts, spas, educational visits, religious pilgrimages and visits to 7._ . Tourists may be described according to the type of journey t

18、hey make and the purpose of their visit. If they have traveled away from home, but not left their country of residence, their journey is said to be 8._ . If they leave their home country and travel abroad, they are making an international journey. International tourism is further described as 9._ an

19、d 10._ . Tourists leave their own country as outbound tourist and arrive in a foreign destination as inbound tourist.leisureundertakenfriends and relativesdomestic outbound inboundSpeaking Speaking1. twin room2. availability3. charge4. nationality5. signature带两张单人床的房间可得到的东西，可用性收费国籍签名New words and ex

20、pressionsDirections: Read aloud the following sample dialogue and role-play it afterwards.Dialogue(A: front office receptionist; B: tour guide)A: Good afternoon. Welcome to our hotel. May I help you?B: Yes, I am Li Yan, a tour guide from China International Travel Service. My guests Mr. Smith and hi

21、s wife have just arrived in Hangzhou.A: Welcome to our hotel. Have you made a reservation? B: No.A: Which room do you prefer, a double room or a twin room?B: My guests prefer to have a twin room with a view of the West Lake.A: Let me check our room availability. Sorry, Miss Li, our twin rooms with l

22、ake view have all been reserved. You know it is high season.B: In that case, I think a quiet twin room will do. By the way, how much do you charge for one twin room?DialogueA: We have a twin room at 180 dollars per night. Would that be all right?.B: AlrightA: Miss Li, will you help fill in these reg

23、istration forms, your nationality, date of birth, passport number, occupationand your signature is on the bottom right-hand corner. Here is a pen.B: (Filling out the form) What should I fill in under room number?A: Just skip it. I will put it in later on.B: The forms are finished now. Is it OK?A: Le

24、t me seename, address, nationality, passport number, place of issue, date of departure and signature. Well, here, Miss, you forgot to sign your name here.DialogueA: Now everything is in order. Here is your key and your key card. Please tell your guests that they have to keep it at all times. They ne

25、ed to show it when they sign their meals and drinks in restaurants and bars.B: I will tell them. How about their luggage?A: If you are ready, I will ring the bellboy and he will show you up to their room. B: Thanks a lot.A: You are welcome.B: Oh. Sorry.Overview of World Heritages 菲律宾巴基斯坦日本Philippine

26、s 菲律宾图巴塔哈群礁自然公园菲律宾的巴洛克教堂群 菲律宾科迪勒拉山的水稻梯田 美岸历史城镇 普林塞萨港地下河国家公园 图巴塔哈群礁Tubbataha Reef Natural Park菲律宾的巴洛克风格教堂Baroque Churches of the Philippines菲律宾科迪勒拉山的水稻梯田 Rice Terraces of the Philippine CordillerasPakistan 巴基斯坦摩亨佐-达罗的考古遗迹塔克西拉塔赫特巴希的佛教废墟和邻近的萨尔巴赫洛的城市废墟特达的马克利的历史古迹拉合尔古堡和夏利马尔花园罗赫达斯堡Lahore Fort 拉合尔古堡These a

27、re two masterpieces from the time of the brilliant Mughal civilization, which reached its height during the reign of the Emperor Shah Jahan. The fort contains marble palaces and mosques decorated with mosaics and gilt. The elegance of these splendid gardens, built near the city of Lahore on three terraces with lodges, waterfalls and large ornamental ponds, is unequalled. 摩亨佐-达罗的考古遗迹Archaeological Ruins at Moenjodaro罗赫达斯堡Rohtas FortJapan 日本法隆寺地域的佛教建筑物姬路城屋久岛白神山地古都京都的文化财（京都、宇治和大津）白川乡与五崮山的合掌造聚落原子弹爆炸圆顶屋（广岛和平