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1、Of a Highly Effective TeamAndy Harjanto 3Simple HabitsThousands of StudiesOn Team Behaviors, Morale, MotivationsIm not interested inrepeating any of theseAll of these based onMy 20 years of experience workingwith a team of. Big and SmallLocal and GlobalFortune 500 & Small CompanyAs Developer or Prog
2、ram Manager or Architect or Consultant or Testers or FounderUsed daily by 100s millions of users or only 10 usersUsed by Enterprise or End UsersMany Studies and Research offertoo many broad recommendations Lets be real and specificLets focus on Three Critical BehaviorsYou just need to remember this
3、wordPOTBut not this kindIts a kind that makeyour team fly high in auto pilot mode P OTrogress“We are making progress” You heard this so many timesBut, do really we know exactlywhat progress we made and how and when was achieved?Human Brainsfrequent, smallexciting activities,accomplishmentsLets make
4、them activeand happyHmm,It seemsmiles and milesawayMilestone3 months?6 months?9 months?When was the last timeyou predict milestone date correctly?And in the mean time,the world, technology are changing1 weekThats your milestonemicrostoneThats short and frequent enough to remember teams accomplishmen
5、ts.and long enough to get a meaningfultask completed This WeekNot This WeekWork Items.each belongs to one of these buckets For a large work item, cut it into piecesIt has no more than a week worth workSimplify. Dont prioritizeJust focus on these two bucketsPrioritizationProblem:Low priority itemsnev
6、er get done30 minutesa dayThats all the team needs to review new, existing work items, to bucketize, and to celebrate accomplishmentsKeep Focus on the destination, make sure you dont go the wrong wayIts much better to score many small wins frequently than one big one only onceThe Biggest Factor Affe
7、cting Progress IsStill, HumanFactorProgress Expectancy for Each Individual Culture-Fit . Talent . DriveYet another topic for future discussionsLets repeat1 weekmicrostone30 minutesdaily meeting2 bucketsfor work-itemsP forPROGRESSPO TwnershipHaving a Sense of Belonging is a Crucial Factor in Team Mor
8、ale Individual Contribution To The Teamplays important role in shapingup sense of belongingProblems are everywhereinspire your team the culture of veni, vidi, viciLets translates it into a contemporary interpretation I seeI ownI solvethe problemthe problemthe problemHow?Follow these 4 simple stepsWh
9、en you see a problem Write the problemOn a.hallway whiteboard,Or shared databaseOr shared medium1StepDiscuss the problemin teams 30 mindaily meeting2StepEvery work item has one and only one ownerat any given time1Ownerassign3StepAnd dont forgetto put work item in the right bucketwhich implicitlyimpl
10、ies when theresolution is expectedOwner is nowresponsible forfinding solutionswithin the expectedtimeframe *Owner can work with others4StepTell the teamabout accomplishmentsand celebratea little victoryDont fall into this trapDebating countless hours to makedecisionsMany decisions are reversible and
11、have little impact on the final results Writing a book/heavy specto impress your team Things are moving so fast, it willbe obsolete by the time you finish10 slides are sufficient for explainingproblems, proposing customer experience and describing solutions Team relies on you as owner to deliver res
12、ults on time. If you cant deliver, pass thebaton as early as possibleHang on to your ego?LetssummarizeO forOwnership3vs(vini,vedi,vici)4 stepswrite, discuss, assign, solve1 ownerfor a given work itemCulturesolving problemsPOTransparencyTransparencya foreign conceptin workplaceConcerns over informati
13、on leak, spreading bad news and chaosOnline Users AreUsed To Transparencies for YearsSelf-ExpressionSocial-CirclesYour StorySharing PicturesBroadcast YourselfPresent YourselfSharing ContentThe results are undeniable Knowledge SharingQuick AnswersBreaking NewsAlways Connected Immediate FeedbackHelp O
14、thersLow cost distributionInstant NotificationsMobilitySelf-ReportingEngagingWhats wrong with this pictureLow value information consumed by many with great interestJohn just copied and shared a document to a serverNo one notice until they visit the server Yet, high value information is hard to find
15、in the work placeHowever, constant stream of updates, like facebook, may not work in business settings well Why?Online user can browse, dismiss low value updates in social networking settingsHeavy streams of data hardly matterIn workplace, high value updates require attention and possibly actions Pr
16、edictable, low volume of updates are preferableGrouping is the natural way for a teamto partition and collaborateTransparency within a group is not only desirable, but it also reduces amount of information to process SalesEngineerManagementManufactureThis is another good reason you should break orga
17、nization into a smaller group 12.dont get larger thanActivities to CaptureWhat on your mind updates People joining groupUploading new documentsUpdating dataCreating DataNew Work ItemsCompleting WorkCommentsfor all group members to see or be notifiedGet Everybody To Engage in ActivitiesEditCommentsVotePublishLetssummarizeGroupingCapturing Activities T forTransparencyIncrease Participation des
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