电大2018-2019年度管理英语4参考答案

1、下载可编辑.专业整理.英语参考答案一、选择题1、 -I think things have been a bit difficult for us the last couple of months.-A We ve been working hard, but still getting behind.A. You re right. B. I m afraid. C. I don t think so.- How can you explain the latest situation?- A ,I know it is all my fault.A. Sorry B. Excuse me

2、 C. I m afraid- Do you mind if I use vouchers to spend in a restaurant?-BA. Yes, please. B. Not at all. Go ahead. C. No, thank you.一I m going to Beijing for a few days.-C I wish I could go with you.A. It doesn t matter. B. Forget it. C. I really envy you.一 The Auto Show in the City Stadium has been

3、canceled.-Oh, no! AA. What a pity! B. It doesn t matter C. It s not interesting at all!6-Is it possible for you to work out the plan tonight?-B.A. I ll do that. B. I think so. C. I d love to.7. - How did your meeting go yesterday?- A .actually, it was really frustrating.A. Not so good B. Very good C

4、. Nothing special一 Will you help me arrange a meeting with Mr. Brown, please?-CA. No, no way. B. No, I can t. C. Sorry I can t. I have to finish my project right now.一 You d better not push yourself too hard. You can turn to the team for help.-BA. You are right. B. No, we can t do that. C.I think it

5、 will kill our time.This project is too big for me to finish on time.C.A.Please do me a favor B. That is a daydream C. Ill give you a hand.AT&T found that employees with better planning and decision-making skills were A to be promoted into management jobs.A. more likelyB. more like C. more unlikely.

6、 The demands and requirements placed on the CEOof Sony are different from B on the managerof your local Wendys restaurantA. these B. thoseC. whicht is through enthusiasm and quiet intensity A we transform creativity and vision into the technologies.A. that 正确 B. / C. which15.We could let some of the

7、 staff work from home.B?-Thats a good idea.A. Do you have any good ideas B. What do you think of it C. Is there anything else 16.Could you give us a speech on management functions some day this week?C.A. Thata good idea B. No, I already have plans C. Id love to, but Im busy this week 17.The HumanRes

8、ource Managing Department at Honda is given specific instructions C employthe best possible workers.A. how to B. on what to C. on how to18.Even the best continually seek ways to C their skills.A. sharp B. sharpener C. sharpenThe responsibilities in handbook B that managers have to be concerned with

9、efficiencyand effectiveness in the work process.A. imply B. indicate 正确 C. interruptso that understanding takes place.BA. enable B. Engage C. encourageSupervisors should their employees in two-way communication so that understanding takes place.A. enable B. engage 正确 C. encourageA CEOs spend plannin

10、g, the more profitable their companies are.A. The more time 正确 B. The more C. The less timeWill you go on a picnic with us tomorrow?C.A. Yes, but Ill have English classesB. Sorry, I have an appointment with Dr. BrownC. Im afraidI have no ideaIn todays environment, A people are often burned out, its

11、important for employeesto have a personal connection with you and the work you believe in.A. where B. when C. whileEffective leaders distill complex thoughts and strategiesinto simple, memorable terms_B colleagues and customers can grasp and act upon.A. when B. that 正确 C. whoWhat you need to do is t

12、o keep things short and sweet, just the C.A. questions B. topics C. highlights一 If you cant say what youve come to say at the meeting, whats the point?B,but I think you might need to change your approach somewhat.A. I am not sure B. I can see that正确 C. I know thatWhen the message finally reached the

13、 Command Center, it Bmutated to become一 “Send three and four - pence, were going to a dance.”A. was B. had C. have30.I think the primary A factor is theres been so much absence lately.A. contributing 正确 B. causing C. affecting31.If demand is rising but the firm C from communication failure, then sto

14、cks willfall and there will be understaffing.A. has been suffering B. is going to suffer C. is suffering正确C identify the problems that have been occurring?Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would you B. Will you C. Are you able to Will yo

15、u go on a picnic with us tomorrow? C.A. Yes, but Ill have English classesB. Sorry, I have an appointment with Dr. Brown C. Im afraid I have no idea 34.Creativity, especially A which takes place across departmental boundaries, is likelyto suffer hugely as team synergy slips. A. that B. those C. /What

16、 you need to do is to keep things short and sweet, just the C.A. questions B. topics C. highlightsEvery time I tried to say something, he would _B to something else.A. move off B. move on C. move over一 How did your meeting go yesterday?A actually, it was really frustrating.A. Not so good B. Very goo

17、d C. Nothing special一 If you cant say what youve come to say at the meeting, whats the point?B,but I think you might need to change your approach somewhat.A. I am not sure B. I can see that正确 C. I know thatEffective leaders distill complex thoughts and strategies into simple, memorable terms B colle

18、agues and customers can grasp and act upon.A. when 不正确 B. that C. whoHes left now, but productivity hasnt _C that much.A. carried on不正确 B. caught upC. picked upWho was _A the meeting ?A. chairingB. leading不正确 C. chargingBId like to have this film developed.A. Whats it?May I help you?What do you want

19、? 不正确 What are your teammates like? AThey are all warmhearted and helpful.They all like sports and games.不正确They are all good friends.44.How do you get your members to C as a team?pull apartpull uppull together 正确45.The majority of these team challenges _C anywhere.can deliverare deliveredcan be del

20、ivered46.I have been very lucky to have had A managers during my career so far.terrific 正确terribleterrifying.Will you help me arrange a meeting with Mr. Brown, please?一 CA. No, no way. 不正确B. No, I cant.C. Sorry I cant. I have to finish my project right now. 一 Could I borrow your iPad for a few hours

21、?一 BA. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesnt matter.49.The team creates an environment C people are comfortable in communicating, advocatingpositions, and taking action.thatwhich 不正确in which50.Team members are B as unique people with irreplaceable experiences, points of

22、view, andknowledge to contribute.treatedviewedknown不正确51.In high school, I am equally comfortable B_as a member of a team and independently.to work 不正确workingworkI am sorry for what I have said to you. CNo problem.Im sure about that.Dont think any more about it.正确一 Could I borrow your iPad for a few

23、 hours?一 BA. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesnt matter.54.I like to think _C. I am always the one finding new ways to a situation or challenge.inside of the boxof the boxoutside of the box 正确55.I believe that I have a lot to contribute A a team environment, and am com

24、fortable inboth leadership and player roles.towith 不正确for56.Regular and concrete feedback is important B who is not performing up to her potential.when to deal with a workerwhen dealing with a workerwhen dealt with a worker 不正确Wow! This is a fantastic project! Ive never known youre so creative. CA.

25、Dont mention it.B. Great, I dare to say I am a talent.不正确C. Thanks for your compliments.C- You might as well write a thanks-note.How do you like the rewards?What do you do with the rewards? 不正确Could you suggest some ways of the rewards?59.Learning new things has always been a great A for me.motivato

26、r 正确motivatemotivation60.The leader _C at creating opportunities to provide rewards, recognition and thanks tohis or her staff.exceedsexcellentexcels 正确 Do you mind if I use vouchers to spend in a restaurant?一 BA. Yes, please. 不正确B. Not at all. Go ahead.C. No, thank you. Can I get you a couple of te

27、a?A.Thats very nice of youWith pleasureYou can, please 不正确63._C clearly communicate with and actively listen to employees is essential to improve theirperformance.Be able toBeing able 不正确Being able to64.C the job, employers dont want to hire people who are difficult to get along with.Despite ofRegar

28、dless 不正确Regardless of65.An appreciated gift and the gesture of providing it will _B your coworkers day.look uplight up 正确lift toYoud better not push yourself too hard. You can ask the team and listen.AA. You are right.B. No, we cant do that. 不正确C. I think it will kill our time.C- You might as well

29、write a thanks-note.How do you like the rewards?What do you do with the rewards? 不正确Could you suggest some ways of the rewards?68.Self-esteem needs might include the A from a workplace.rewardsrewarded 不正确rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supe

30、rvisor would make them feel A the company cared about them and their well-being.as ifeven if 不正确like70.All the team members tried their best. We lost the game,A.howevertherefore 不正确sinceOver-the- top? You mean CA. Well, sometimes your co-workers feel that you are too loud.B. No, I dont. 不正确C. Thanks

31、 a lot.一 Why didnt you come to my birthday party yesterday?一 BExcuse me, my friend sent me a flower.Sorry, but my wife had a car accident.正确Fine, I never go to birthday parties.73.At a rough A, we will take another four weeks to finish this plan.estimate 正确valueC.account74.Good work A good pay.deser

32、vesrequests 不正确deserts75.They have come to the conclusion A this winter will be even colder than before.thatforwhich 不正确I think I have made a great mistake.CA. I dont think so. You really made an error.不正确B. I dont think so. Its really terrible.C. I dont think so. Its not your fault.一 Do you know wh

33、ere I can repair my motorcar?一 BIts cheap to repair a motorcar.Around the street corner.You drive too fast to damage it.不正确78.The workmen want to B the number of working hours and to increase pay.deletedecrease 正确depressWendy suggests that we B tomorrow.shall goshould go 正确will goWithout his assista

34、nce, I A the research last month.would not have completed 正确could not finishshould not finish一 Havent seen you for ages. What are you busy doing now? CYes ,long time no see.Yeah, thanks for coming.I am working part time in a bookstore.正确一 Over-the- top? You mean AWell, sometimes your co-workers feel

35、 that you are too loud.正确No, I dont.Thanks a lot.83.Linda walked at the head, A by her colleagues.followedfollowing 不正确to follow84.Please ask the solicitor what his B would be to take the case to court.farefeesalary 不正确85.A childs character is greatly influenced by his home B.caseenvironment 正确situa

36、tion86.Can I have three days off next week, Mr. Smith?_B. I can manage without you.Im afraid notOf courseIt depends 不正确. If you dont believe in yourself, no one else will._C. Confidence is really important.They depend on each other to survive. In other words, they are B for erwoveninterd

37、ependent 正确international89.He ordered that nothing B until the police arrived.was touchedshould be touched 正确had been touched90.Redundancy happens when employees need to _C their workforce. And as a result, someonegets dismissed from work.reformreproduce 不正确reduce. Which of these hats do you want? A

38、 . Either will do.I dont mind 正确No problemGo ahead.If you dont believe in yourself, no one else will._C. Confidence is really important.Thats not the pointI dont think so 不正确I couldnt agree more93.By the end of the year, the sales plan for the next year B.will be madewill have been madehave been mad

39、e 不正确94.All A glitters （ 闪闪发光）is not gold.that 正确whichwhat95.To build the reservoir（水库）,thousands of people have to be A .relocatedrepeated 不正确reopened一 Terribly sorry to interrupt, but may I use your dictionary?Yes,A.A. of courseB. it doesn t matterC. no hurry 不正确 Have you already paid? Whats my sh

40、are of the bill?C. It wasnt very much.Its my shareNone of your business 不正确Dont worry about it98.An agreement was reached on the C_ of mutual respect and mutual interest.basic 不正确basebasis99.C_ there is smoke, there is fire.If 不正确WhenWhere100.Compared A English, Chinese is generally believed to be m

41、ore difficult to learn.with 正确fromagainst The Auto Show in the City Stadium has been canceled.Oh, no ! AWhat a pity!It doesnt matter! 不正确Its not interesting at all! Sorry for being late. I should have called you earlier.C. Ive just arrivedA. Thats no troubleYou are welcomeThats all right 正确103._A th

42、e importance of English, we should put more effort into it and try to learn it well.GivenGiving 不正确Gave104.After days of investigation, the police were _B_ reality.looking into 不正确approachingC. finding 105.The reason B_ he was absent from class yesterday was that he was ill and hospitalized.forwhy正确

43、thatYou have to believe in yourself. No one else will, if you dont.C Confidence is really important.A. Its not my cup of tea.B. I dont think so. 不正确 C. I couldnt agree more. Its about a successful businessmans management experience, isnt it?一 BMy pleasure!Thats right! 正确Its up to you!108.The key A s

44、uccessful implementation is clearly communicating the strategy to the whole company.to B. in 不正确 C. of 109.We B with achievement.A.doneare obsessed正确catch up_C we cant compete in terms of size I do believe we hold an advantage in terms ofdedication to customer service.A. Therefore B. ButC. Although

45、正确 Scott , Id like to have your opinions about my written report.C But I have one suggestion.A. Thats a good idea. 不正确 B. You are too modest.C. It looks fine to me. Id like a wake-up call at 7:00 a.m., please!OK,B.You will certainly make it.Ill make sure you get one.just do what you like. 不正确.How do

46、 we expect to compete with a company that has such a huge _C and huge resources?A. recommendation B. reductionC. reputation 正确.We need A communication skills: listen carefully, think before you speak and manage conflicts diplomatically.outstandingplaingeneral 不正确115.This is the man B last night.whom

47、 I saw himwhom I saw 正确what I saw116.C-Actually I prefer working on my own.Could I use this dictionary?May I open the window to let in some fresh air?Do you prefer teamwork or working individually?正确117. Scott , Id like to have your opinions about my written report.C But I have one suggestion.Thats

48、a good idea. 不正确You are too modest.It looks fine to me.118.He will write to me as soon as he B home.will have returnedreturnswill return 不正确119.please A your hand if you have any question at all.raiserise 不正确arise120.When people are surrounded by B communication and encouragement, they can find thec

49、ourage to try, fail, redo, and try plicatedconstant 正确corporate Id like a wake-up call at 7:00 a.m., please!OK,B.You will certainly make it.Ill make sure you get one.正确just do what you like.CActually I prefer working on my own.Could I use this dictionary?May I open the window to let in some fresh ai

50、r?Do you prefer teamwork or working individually?正确 Who should be responsible for the accident?The boss, not the workers. They just carried out the order _B.as are told 不正确as toldas they told124.How do we expect to compete with a company that has such a huge _C and huge resources?recommendationreduc

51、tionreputation 正确125.We need A communication skills: listen carefully, think before you speak and manageconflicts diplomatically.outstanding 正确plaingeneral二、阅读理解Confirming reception of the sent messages means A.A. the messages are sent to the right receiversB . the messages are correctly understoodC

52、. the messages are correctedly writtenIn the famous British Army Commander story, it was probably at the step of A thatwent wrong in the communication chain.decodingsendingconceivingChinese whispers is B.a person who whispers in Chinesea game to pass message around in a whisperthe fact that Chinese

53、people don t normally talk very loudlyAllocative failure does NOT happen when A.the right information goes to the right placea company gathers false informationthe correct information is not received by the right personWhich of the following cases belongs to human failure?CIncreasing customer compla

54、ints.Adequate communication between departments.Decreasing creativity across departments.What is the main idea of this passage? BA. To introduce some of the author s ideas about management.B . To introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Administ

55、ration Industrielle et Generale.What are the influence of Fayol s book Administration Industrielle et Generale? CIt is of no influence at all for today.It is nearly forgotten by the world.it is still great effect on current management courses.Which step of managing refers to bring staff together and

56、 tell them what to do? BA. Leading.B. Organizing.C. Staffing.Which item in Chinese below has not mentioned as things needed to take care for people management?A住房公积金医疗补贴C.请假25.In the step of A , managers need to find out obstacles in the course of achieving company s objectives and goals.controlling

57、leadingplanningConfirming reception of the sent messages means Cthe messages are sent to right receiversthe messages are correctly understoodthe messages are correctly understood by right receiversIn the famous British Army Commander story, which step probably did NOT go wrong in the communication c

58、hain? AA. Conceiving.B. Sending.C. Receiving.What is Chinese whispers? BWho whispers in Chinese.A game to pass message around in a whisper.Chinese people who dont normally talk very loudly.Allocative failure does NOT happen when Athe right information goes to the right placea company gathers false i

59、nformationthe correct information is not received by the right department or personAccording to the passage, which of the following cases does NOT belong to human failure? C A. Decreasing creativity across departments.Inadequate communication between departments.Increasing customer complaints.This t

60、eam building event was aimed at Bhelping these young, bright and enthusiastic employees become more concentrated on their workmaking the team members know how to share information or solutions and cooperate with each otherbuilding up team moraleThis event was held inAa self-service restauranta coffe