实用商务英语口语教程 全套

1、Programme 1 Business Reception商务接待精品pptPopular Business Proverbs: 1. A father is a treasure, a brother is a comfort, but a friend is both. 2.Absence sharpens love, presence strengthens it.3. Do as the Romans do.4. Seeing is believing.精品ppt Programme Study Objectives: To grasp the relevant terms and

2、expressions on business reception;To get some idea of the procedure and attention to the business reception;To master the techniques of receiving business clients in business activities;To learn to establish a good business relationship with foreign clients;精品pptBrief Introduction In business field,

3、 reception stands the most prominent position. It aims to make clients relaxed and to develop further relationships among them. When a businessman receives his clients, he usually leaves his office and immerses in an open air with the clients. That is important to improve the relationship among the

4、clients and find additional chances for business. A successful reception will make a good impression on the clients and be likely to reach an agreement. Business reception includes such activities as meeting the business clients at the airport, sending them to the hotel, entertaining them, arranging

5、 visits and sightseeing trips, checking out and other activities. 精品pptSection I: Warm Up Your Mind(1) the Customs(2) passport control (3) flight connection(4) light luggage(5) reception desk(6) fill in(7) registration form(8) round-trip ticket(9) departure time(10) international flightA.轻便行李B.接待处C.

6、填写，填补D.入境检验E.往返票F.起飞时间G.海关H.国际航班I.登记表J.转机处1.Terms Match 精品ppt2. Pictures and Questions for Discussion.【Direction】 Look at the following pictures and discuss the following three questions. In picture one, what are the woman and man doing? 精品pptHow do you think of the dining room of the hotel? Does it

7、 leave a deep impression on you?精品ppt精品pptSection II: Act Out Preparations Project Study 1 Dialogue: Role-play： Role-play the above-mentioned dialogue in pairs. Meeting a Client精品pptProject Study 2 Dialogue: Role-play : Role-play the above-mentioned dialogue in pair Laying Dinner for a Client精品pptPr

8、oject Study 3 Check OutDialogue: Role-play: Role-play the above-mentioned dialogue in pairs.精品pptSection III: Practice Out1. Terms Practice (1) thoughtful (2) hospitality(3) cuisine(4) check into(5) comfortable(6) propose(7) splendid (8) look forward to (9) reception desk(10) on behalf of sb 精品ppt2.

9、 Sentences Practice (1) Lets go and get you checked into the hotel and have a good rest. (check into)(2) Thank you very much for preparing such a splendid dinner especially for me. (splendid)(3) I hope to have a chance to repay your hospitality some day. (repay ones hospitality)(4) Mao Tai is really

10、 nice and it wont go to your head, as most liquor does. (go to ones head)(5) On behalf of my corporation, I shall propose a toast to you. (on behalf of)精品ppt(6) Thank you for your inquiry about our new products. (inquiry about)(7) Thanks again for an enjoyable evening. (enjoyable)(8) Im leaving at 6

11、:00 p.m., so Id like to settle my account now. (settle ones account)(9) Thats for the breakfast you ordered from the room service. (room service)(10) Wed like one for your file and the other for the account. (file, account)精品ppt3. Dialogues Practice Miss Zhan: Excuse me, are you Mr. Smith from Austr

12、alia? Mr. Smith: Yes, Im John Smith. Its my honor to meet you.Miss Zhan: Me too. 您旅途还好吗？Mr. Smith: The flight was good. But I was a little bit tired.Miss Zhan: The flight was so long. 我们走吧,等到饭店登记后好好休息一下吧。 Mr. Smith: OK.Miss Zhan: Welcome to Dalian, Mr. Smith. 我们真期望我们的合作能成功。Mr. Smith: Thank you. 很高兴有

13、机会来到大连。Miss Zhan: Mr. Smith, let me help you with your baggage. Mr. Smith: No trouble, thanks. Miss Zhan: I want to make sure that you know our schedule. The meeting starts at eight thirty tomorrow morning in the meeting room. Mr. Smith: I know.Miss Zhan: 我让司机八点来接你。Have a good rest!Mr. Smith: Thanks

14、 again. 精品pptSection IV: Speak Out1. Tongue Twisters (1) Bill built a big brick building. (2) I bought a bit of baking powder and baked a batch of biscuits. (3) I have a black-backed bath brush. Do you have a black-backed bath brush?(4) One for sorrow, two for mirth, three for a wedding, four for a

15、birth.(5) A big black bat flew past. A big brown bat flew past. Did the big black bat fly past faster than the big brown bat flew past? 精品ppt2. Pair Work You are asked to go to the airport to meet the foreign client on the behalf of your company. At the airport, you easily find your client and talk

16、with him happily.Situation I精品pptSituation II. 精品ppt3.Group Work(1) Have you ever attended reception activities? If have, tell your classmates the experience.(2) Which business hotel impresses you most? Why?(3) Do you know what are paid attention to when receiving foreign clients?(4) Have you ever h

17、ad a dinner with a foreign businessman? If have, when and where?(5) What kind of recreational activities would you like to recommend to a foreign client?精品pptSection V: Expression Pool Vogue words精品ppt2. Business Presentation精品pptScene of Project 1: Miss Zhang, the secretary of ABC Company in Shenya

18、ng, is waiting at the gate of the Arriving Hall of Taoxian Airport. She is expecting Miss Green, who comes for an important negotiation. Scene of Project 2 :On behalf of her corporation, Miss Wang has prepared a splendid dinner at Hongxiang Hotel for her American client Mr. Thomas. At the dinner tab

19、le, They talk a lot and have a good time.Scene of Project 3 :After several days business talks, Miss White has completed her business task and is leaving at 6:00 p.m. Shed like to close her account, so she comes to Miss Li at the reception desk.精品pptBusiness Presentation refers to PageVogue-word ref

20、ers to Page 精品pptProgramme 2 Going Sightseeing 观光旅游精品pptPopular Business Proverbs: 1. Custom is the guide of the ignorant.2. A change of work is as good as a rest.3. Cheerful company shortens the miles.4. A journey of a thousand miles begins with a single step.精品ppt Programme Study Objectives: To gr

21、asp the relevant terms and expressions on going sightseeing; To learn to arrange the sightseeing activities at a proper time and place; To know some conversation skills when going sightseeing with foreign clients; To try to introduce one of the Chinese sceneries or cultures to the business guest;精品p

22、ptBrief Introduction Sightseeing refers to the act of visiting famous or interesting places, especially travelling as tourists. As to a businessman, one usually goes sightseeing during a business travel somewhere, which is often on company service and under the arrangement of a travel agency. Whethe

23、r one is travelling as an ordinary or on a business travel, it is necessary for one to get well prepared. Especially when going on a business travel, one is more likely to think of work than the things that may help make ones trip easier and pleasant.精品pptSection I: Warm Up Your Mind(1) itinerary (2

24、) guidebook (3) travelling expense(4) tourist(5) travel brochure(6) off-season(7) peak-season(8) cash advance(9) tour route(10) reimbursementA.旅游手册B.游客C.旅行指南D.旅程表E.淡季F.旅游路线G.公司返还的差旅费H.旅费I.旺季J.预支差旅费 1.Terms Match 精品ppt2. Pictures and Questions for Discussion.【Direction】 Look at the following pictures

25、 and discuss the following three questions. Look at the above pictures, can you tell us which countries are the famous spots located in?精品pptDo you often go sightseeing ? Which tourist attraction impresses you most ?精品ppt精品pptSection II: Act Out Preparations Project Study 1 Dialogue: Role-play： Role

26、-play the above-mentioned dialogue in pairs. The first business trip 精品pptProject Study 2 Dialogue: Role-play : Role-play the above-mentioned dialogue in pair Talking about sightseeing plan 精品pptProject Study 3 Making a reservation for a business travelDialogue: Role-play: Role-play the above-mentio

27、ned dialogue in pairs.精品pptSection IV: Field Practice1. Terms Practice (1) sightseeing (2) business travel (3) travel arrangement (4) travel insurance (5) perk (6) tourist attraction (7) passport (8) credit card (9) travel agent (10) visa 精品ppt2. Sentences Practice (1) Dr. Tang was supposed to have

28、arrived at the meeting at 7:00pm. (be supposed to)(2) Proceed to do it as you are told. (proceed)(3) Hotel and tickets will be arranged by our travel agent. (travel agent)(4) I get used to living out of a suitcase. (live out of a suitcase )(5) Mr. Brown wanted to see something in particular. (in par

29、ticular)精品ppt(6) One can buy exclusive goods in a duty-free shop. (duty-free shop)(7) Generally speaking, your performance is a success. (generally speaking)(8) Please book a second-class window seat ticket for my daughter. (book) (9) Our school has been equipped with new facilities. (equip with)(10

30、) Shall I make the reservation at a four-star hotel? ( make a reservation)精品ppt3. Dialogues Practice Dialogue One Mr. Liu: 今天我们的日程安排是观光。Mr. Green: Thank you for your thoughtful planning.Mr. Liu: 有什么特别想去的地方吗？Mr. Green: Oh, Ive no idea. But I heard that its an ideal place for sightseeing and shopping.

31、Mr. Liu: 如果您愿意的话，我可以带你看一些景点。Mr. Green: You dont know how tight the schedule is for this business trip. 我不能错过今晚十点的火车。I have to visit several important clients in another city.Mr. Liu: Then lets go to the most famous spots and try on some delicious local snacks.Mr. Green: OK, that sounds quite interes

32、ting.Mr. Liu: 希望您对各项服务都满意。Mr. Green: Id quite appreciate your service.Mr. Liu: Its my pleasure to be your agent.精品pptSection V: Speak Out1. Tongue Twisters (1) I wish you were a fish in my dish. (2) If two witches would watch two watches, which witch would watch which watch? (3) If you notice this n

33、otice, you will notice that this notice is not worth noticing. (4) I like to ride my light white bike, and fly a white light kite with my wife. (5) Never trouble about trouble until trouble troubles you! 精品ppt2. Pair Work Your manager appoints you as the representative of your company to attend a bu

34、siness meeting in the Washington. Suppose it is the first time for you to go on a business travel. Therefore, you are not familiar with the relevant procedures. Now you are trying to get as much information as possible about it from Jane Smith, a co-worker who are experienced in business travel.Situ

35、ation IB精品pptSituation II. Betty Green is going to attend a trade exhibition in Beijing. She makes a phone call to book a room for three nights from August 3rd to 5th in Holiday Inn, requiring the room to be equipped with laundry. Now, you are the hotel receptionist receiving the calling.精品ppt3.Grou

36、p Work(1) What is a business sightseeing? Which contents does a business sightseeing contain? (2) What functions does a business sightseeing have? (3) How is a business sightseeing carried out? (4) What should we pay attention to during a business sightseeing?精品pptSection V: Expression Pool Vogue Wo

37、rds精品ppt 2. Business presentation 精品pptScene of Project 1: Tom is going to have his first business trip himself. He knows little about the business trip. So he is worried about it and he wants to get some advice from her colleague Mary. Scene of Project 2 :Carol and John are business partners. After

38、 concluding the contract, theyd like to go sightseeing in the city. They are talking about their sightseeing plan.Scene of Project 3 :Kate is the secretary of B&W Company. Mr. Brown, manager of the company is asking her to make the reservation for his business travel in China.精品pptBusiness Presentat

39、ion refers to PageVogue-word refers to Page 精品pptProgramme 3 Visiting Trade Fair参观展会精品pptPopular Business Proverbs: 1. Dont display too many products to your customers. That will daze them. 2. Master how samples work and demonstrate them skillfully, and thus you can make it.3.Seeing is believing.4.

40、Never judge from appearances. 精品ppt Programme Study Objectives: To grasp the relevant terms and expressions on trade fairs; To understand the importance and types of trade fairs; To learn to introduce a product or company to clients at trade fairs; To get some idea of the procedures in attending a t

41、rade fair, esp. Canton Fair.精品pptBrief Introduction A trade fair is designed to sell commodities or introduce new ideas and techniques. It is a market event of a specific period held at intervals. It attracts trade and business visitors. At the trade fair, a large number of companies present their m

42、ain product range of one or more industries, or sell the product on the basis of samples. 精品pptSection I: Warm Up Your Mind(1) showroom(2) developed(3) exhibition(4) sample(5) impressive(6) specification(7) superior(8) fashionable(9) price list (10) catalogueA.货样，样品 B.给人以印象深刻的C.优秀的，优等的 D.商品陈列室E.先进的，

43、发达的F.价目表，价格单G.展览品，展览会 H.产品目录I.时髦的，流行的 J.规格，规格说明1.Terms Match 精品ppt2. Pictures and Questions for Discussion.【Direction】 Look at the following pictures and discuss the following three questions. Which kind of fair do you like to visit in the above pictures?精品pptHave you ever visited some kind of trade

44、 fairs? Where?精品pptHow do you think of trade fairs in China?精品pptSection II: Act Out Preparations Project Study 1 Dialogue: Role-play： Role-play the above-mentioned dialogue in pairs. Book a Booth by Phone精品pptProject Study 2 Dialogue: Role-play : Role-play the above-mentioned dialogue in pair Intro

45、ducing Products on Display精品pptProject Study 3 Asking if Interested in the Products on DisplayDialogue: Role-play: Role-play the above-mentioned dialogue in pairs.精品pptSection IV: Field Practice1. Terms Practice (1) showroom (2) exhibition (3) impressive (4) take sth. into consideration (5) satisfy

46、(6) specification (7) fashionable (8) salable (9) be of high quality (10) extensive 精品ppt2. Sentences Practice (1) All products have to go through five checks in the whole process. (go through)(2) Were very interested in your products. We would be glad to start business with you. (start business wit

47、h)(3) We have specially made out a price-list which covers the most salable on your market. (price-list, salable)(4) What about having a look at the samples first? (have a look at)(5) We have special interest in your products, particularly in your kids shoes. (have special interest in)精品ppt(6) How d

48、o you feel about our products? (feel about) (7) There is an upward tendency on the world market and our prices are likely to rise at any moment. (upward tendency)(8) We supply product to over twenty countries, and we are also involved deeply in medical research and development. (be involved in)(9) I

49、 am looking for information about current drug therapies. (drug therapy)(10) The catalog contains an extensive list of our current products and services, and also details many of our recent projects. (extensive, detail)精品ppt3. Dialogues Practice Mr. Wu: This is our showroom. We have put some newly-d

50、eveloped products on exhibition. Mr. Stone: 我能先看一看样品吗？Mr. Wu: 你认为我们的产品怎么样？Mr. Stone: They are very impressive, but we are not very sure about the quality.Mr. Wu: 你可以放心。The quality of ours is as good as that of many other suppliers. Mr. Stone: The prices are a little higher.Mr. Wu: When comparing the

51、 prices, you must take everything into consideration. 我们的产品在美洲和欧洲很畅销。We always make an effort to improve our designs to satisfy the needs of our customers throughout the world. I can assure you that the prices are very favorable. 在某种程度上，我们的价格取决于你们的订单。 Mr.Stone: Yes, I totally agree with you.精品pptSec

52、tion V: Speak Out1. Tongue Twisters (1) How much dew would a dewdrop drop if a dewdrop could drop dew? (2) A snow-white swan swam swiftly to catch a slowly-swimming snake in a lake。(3) Sandy sniffed sweet smelling sunflower seeds while sitting beside a swift stream。 (4) While we were walking, we wer

53、e watching window washers wash Washingtons window with warm washing water. (5) Sarah saw a shot-silk sash shop full of shot-silk sashes, as the sunshine shone on the side of the shot-silk shop.精品ppt2. Pair Work You (marketing manager) have received the invitation to Canton Fair and decide to go ther

54、e with Xiao Wang, sales manager. At the trade fair, a foreign client is interested in your product (silk garments) and wants to know more. Then you ask Xiao Wang to introduce the silk garments to the foreign client.Situation I精品pptSituation II. Your company (Boyasi Group) has accepted the invitation

55、 of Canton Fair. You and your manager have already arrived at your booth. You are working in the booth when a foreign businessman comes in. Then you are going to introduce the foreign businessman to your manager, because your manager wants to make an appointment with him.精品ppt3.Group Work(1) Have yo

56、u ever visited a trade fair?(2) Why the trade fair is important in China?(3) How can we prepare for a successful trade fair?(4) Introduce the 111 session of Canton Fair to your friends.精品pptSection V: Expression Pool Vogue Words精品ppt 2. Business presentation 精品pptScene of Project 1: Mr. Zhao saw an

57、advertisement in the newspaper about the trade fair of International Trade Fair Center. On behalf of Mingsheng Trade Company, hed like to reserve a spot in the left corner, so he calls to book the booth in advance.Scene of Project 2 :Mr. Walker, general manager of ABC Company, is interested in the p

58、roducts on display. So he asks Mr. Wu to introduce them to him.Scene of Project 3 :At the trade fair, Mr. Liu introduces many products to Mr. Lewis. Mr. Levis shows great interest in kids shoes and would like to have a further discussion with Mr. Lin. 精品pptBusiness Presentation refers to PageVogue-w

59、ord refers to Page 精品pptProgramme 4 Product Introduction产品介绍精品pptPopular Business Proverbs: 1. The tree is known by her fruit.2. A crack bell is never sound.3. A bird is known by its note, and a man by his talk.4. All that glitters is not gold. 精品ppt Programme Study Objectives: To grasp the relevant

60、 terms and expressions on product introduction; To understand the importance of introducing products for a company; To know the methods of expressing quality and quantity of commodity; To learn to introduce and promote the new products.精品pptBrief Introduction In international trade, the commodity in