商务英语课件：07Unit 3a Ordering Goods

1、Unit 3aOrdering GoodsPart I Placing an orderHow many forms of selling can you think of?Retailing / WholesalingCloseout sales / clearance sales / going-out-of-business sales（停业销售）/ buy one get one free / bundle sale(捆绑销售)/ cutthroat sale / Seasonal sale / special offer / anniversary premium / loss le

2、ader（为招揽顾客而削本出售的商品 ）Online selling (e.g. Auction sales)Mail-order pyramid salesdirect/factory salespromote salessupplieragentmanufacturerdistributoroutsouringSpeaking qualities of a good supplierWork in groups.Suppose you own Otto, a mail order company.Discuss what qualities it looks for in its supp

3、liers.Some Key QualitiesReliable supplierhonesty, integrity, accountability, and dependability.Provide good quality merchandiseGoods of consistent qualityHave flexibility toward new/additional requirements - Quick responseCourtesy and co-operationTimely deliveryAttractive price Standard length: the

4、distance on a fish from the tip of the snout or of the lower jaw if projecting forward to the base of the caudal fin Reading 1Korinna works at Ottos HQs. She wants to order some goods from Italian suppliers. Read her fax to Ottos Italian subsidiary. Are the statements below true or false? (P31) F T

5、F F TReading 2Read Antonellas reply to Korinna and answer the questions on P32.Suggested answersTo query Korinnas change of order.Antonella thought the two different lengths for each skirt had been agreed when Mr. Hubner was in Italy.Antonella is going to wait for Korinna to confirm the information

6、about the length of skirts required before contacting the vendors.How could you improve Antonellas fax?LayoutParagraphsConnectorsSentencesAccuracyLayout: too dense, off-putting. It might help if using headings, bullet points and brackets.Paragraphs: divide the text into paragraphs to aid clarity.Con

7、nectors: not used to much, unclear.Sentences: some are extremely long. One idea per sentence is a good idea.Accuracy: core words should be spelt correctly. Good punctuation aids clarity.Now write a clearer version of Antonellas fax.Dear KorinnaRE: Order for Faci (314739) and Cristi (315227) skirtsTh

8、ank you for your fax concerning the above skirts.I discussed the problems regarding the two skirts with Mr. Hubner during his trip to Italy.The skirt made by Faci has a slit at the bottom, which might make it difficult if the customer wanted to change the length of the skirt. We therefore agreed tha

9、t the vendor would have to supply the skirt in two different lengths.Mr. Hubner also thought it might be better to leave the two different lengths of the Cristi skirt. The skirt has a special knitting technique; as a result, it might be difficult if the customer wanted to shorten it.When Mr. Hubner

10、left Italy, I thought we had sorted the problems out. I was therefore surprised by your fax cancelling the other sizes.Please let me know if you definitely want to cancel the other length skirts. As for reducing the total quantity, I will wait for confirmation of the information about lengths before

11、 I contact the vendors.Thanks and best regards.Part IIDiscussing changesListening1:Korinna receives Antonellas reply and phones her. Listen to their conversation. What does Antonella have to do?Suggested answer She has to call Cristi and Faci to confirm the order for 400 standard length skirts befor

12、e facing Korinna to let her know.Listen again.What phrases are used to express the following functions?Confirming informationRequesting actionPromising actionThankingReferring to future contactMatchingSuggested answer- Suggesting Why dont we We propose - Giving information Here is the information yo

13、u wanted. I trust you will find the - Asking for confirmation Let me know when you have Could you please confirm- Asking for information Can you send me details on I would be very grateful if you - Reminding Dont forget that May I remind you that ?Part IIIConfirming changesReading 3.Antonella speaks

14、 to the vendors and then faxes Korinna. In most numbered lines of her fax there is one extra word. Find the extra word. (P34)Further to our phone conversation of this morning, both the Cristi and Faci have confirmed that they will be produce articles 315227 (Cristi) and 314739 (Faci) in a standard l

15、ength only. They are also able to reduce by the quantity to only 400 pieces for each skirt. Please advise whether the measurements charts we already have will need to changing or not. Does this mean all knitted skirts will now be produced in a standard length?Writing: Write a 40-50 word reply to Antonella.Suggested answer:Dear AntonellaThank you for your fax. In answer to your queries, I would like to