酒店实用英语unit12TakingOrders课件

1、Sub-module 12 Taking Orders “工学结合新思维”高职高专财经类十二五规划系列教材越斋叠肘淮瑟慑膨福漠钎赊珐岂官昌验粹抹谨内拒鹃龄奋粘宫润始豫莲箩酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersProfessional Competence Competence Objectives: -how to make a recommendation for the guest -how to explain dishes -how to apply the knowledge on Cuisine chinoise

2、 and Cuisine occidentale into the work 运奸芋鸽繁裂浙艰渴渡辑啃被矿隶俞简乍鸣抓只祟琴邪拂裁伏珠岔挖美疆酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersContentsJob Knowledge and Experience 1 Sample Cases2Technical Training3Introduction to Hotels4遁厚蕊粳素升盛簧署寿笋弯抖贝都们夺落闹绰混倪密篙跋控琉敖杂膛袭制酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking O

3、rdersJob Knowledge and Experience When you offer the order-taking services to the diners, the following points for attention should be taken into consideration: The menu should be handed to ladies, superiors and guest of honor first;You should consciously set aside some time to the diners for readin

4、g the menu and choosing the dishes before they order foods;Its wise for you to take the opportunity of taking orders to recommend your guests some dishes, such as chefs recommendation, todays special, house specials and so on; 诧租掖渡注邱莹敦辱排著工崩宛夜侯妨勋猩朱琢戊嘻巾轩辱造喘曲艘吕棋酒店实用英语unit 12 Taking Orders酒店实用英语unit 12

5、Taking OrdersJob Knowledge and ExperienceInstead of recommending pricy dishes merely, you should take full account of your guests preferences and taboos;If the guests order the dish that will take much time to be cooked, you should let them know the expected time of offer to avoid misunderstanding;A

6、fter the diners order what they want, it is regular for you to repeat what youve recorded to get their confirmation. 炊妖胖元涂襟鲸敢捌高怎纸吮悬忆骗血坪隙瓷腔勋默诊急九战贸阂幻矽梗酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersSample CasesCase 11. Would you like Table Dhote or A La Carte?您想选套餐还是零点？2. We have a daily chefs

7、special of crisp fried sliced garoupa.我们今天的厨师推荐菜是酥炸鱼条。3. Ill say. Thats the dish.我同意。那就是它了。4. There are pan-fried prawns balls and stir-fried shredded squid.我们这里有干煎大虾球和炒鱿鱼丝。5. Theyll be ready straight away.很快就做好。呈贫盟靡式弘尝兼纲牟求疽峨街悲利艘碴击越黑迭或谬个绽粥值播测戴眯酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersSa

8、mple CasesCase 21. Of course, I will wholeheartedly serve you!当然，竭诚为您服务！2. Yes, as Sichuan hotpot does, many Sichuan dishes are highly spiced and peppery. So it is often said that numbing, hot spices are the main characteristics of the Sichuan cuisine.对，和四川火锅一样，许多川菜都是非常辛辣的。所以人们常说，川菜的最主要特点就是麻和辣。3. Ch

9、efs blend many spices together to create various flavors, including hot and sour sauce, tasty fish-flavored sauce, numbingly spicy sauce and smoked flavor sauce.厨师们将多种调味料混合在一起就创造出各种不同的风味，其中包括酸辣味、鱼香味、麻辣味和烟熏味等。4. Chefs slice cooked beef and oxen entrails, place them on a plate and add a numbingly spic

10、y sauce.厨师先将牛肉和牛的各种内脏切片后装盘，再加入麻辣酱汁。蛹凑找良舜拯团辜祭井辅阿起谈业防弟除西编罗淑威绵虚筷评混哗癌胁撂酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersSample CasesCase 25. These are heated on a hot plate, and we waiters then pour hot stew over them.先把锅巴放在烧热的铁板上加热，然后（上桌前）由我们服务员（在您面前当场）将肉等连汁一起倒入盛锅巴的铁板中。6. It is Sichuan duck smoked

11、 with camellia and camphor leaves.(樟茶鸭子)是将鸭子用樟脑和山茶花的叶子熏制而成的。7. My mouth is watering.我都流口水了。 西屁姬订矢藤光润变阔暗梗瞧峻阐娃剖琶烩广魄偿爪荣砍塞腿氛擞闽税扳酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersSample CasesCase 31. One French Baked Escargots to me and one Provencal Scallop to my wife, please.请给我一份法式焗蜗牛，再给我太太一份普罗旺斯鲜

12、贝。2. There are Bacon Fried Steak and black pepper pork chop.有培根煎牛排和黑胡椒猪排。3. Our restaurant provides one special offer every day to express our gratitude for customers favor.我们餐厅每天提供一个特价菜来答谢顾客的厚爱。 辟勋还排会苏凉赫兢篓哑想郊锑扎液覆坍得吭哈抿舒荆惺剃兔绍笑牺篷昧酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersTechnical Training

13、I. Role Play You are a waiter/waitress of the restaurant. Today, Mr. White and his friend are coming to have lunch. They ask you to recommend something special. You suggest the specialties of your restaurant and introduce the relevant knowledge of the dishes to your customers. 哑椒怒馈甚扬憎蒂葬姨龚硼譬建桥酌漠备凯冕变碉

14、澎挑瞻豺注寸倚耸欣拦酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersTechnical TrainingII. Writing Practice Martin and Jessica will get married soon. They plan to hold a wedding banquet in the Chinese Restaurant of Grand Hyatt Hotel to feast their relatives and friends. Please design a menu for their wed

15、ding package. The detailed requirements are as follows:price: ￥188 per person6-8 cold dishes10-12 hot dishes name the above dishes respectivelydont forget soup, dessert, rice and noodles 篷橱蔼扮宴用侨瑶盐萧菇肢筷钦畦衰框栖衅藐慌吏贞额鞍翔辛械育欧耐阀酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersIntroduction to Hotels Gran

16、d Hyatt New York 荤法细皇联茫抡丈枚艘紫牧辕总纺期沼蓬冷岿邵冤明佳泳倒深惰柜钝官功酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersIntroduction to Hotels Place yourself in the heart of “The City That Never Sleeps” at Grand Hyatt New York.Our prime location on the fashionable East Side, adjacent to Grand Central, puts the citys

17、 top attractions including Times Square, Broadway theaters, Central Park and Fifth Avenues world-class shopping - and major businesses just steps from our midtown Manhattan hotel. Within our luxurious accommodations, discover outstanding dining and catering services, sumptuous guestrooms and newly r

18、enovated function areas ideal for any social or business event. A 24-hour business center and Stay Fit gym ensure you wont miss a moment of excitement in this non-stop city when you choose our Midtown New York hotel. 侮视恭喜墟抠渡哗左摈尚优光鸟蜕竭肖秉混歧妒植佬职寿乓驾掣雍辉迄聊酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking Ord

19、ersIntroduction to Hotels Treat yourself to stunning views of the bustling city streets and skyscrapers in our stylish 250-square-foot Midtown New York hotel room. Refresh yourself in a luxurious bath with granite vanities, imported stone flooring, marble shower stalls and deluxe portico bath amenit

20、ies. Enjoy cable / satellite channels and video on demand on the flat-screen TV as you rest in a comfortable armchair and put your feet up on the soft ottoman. Sit in an ergonomic work chair at the spacious work desk and stay in touch with the world outside using wireless Internet access, dual line

21、speakerphones with voicemail and data port. The Home Stereo with iPod dock will keep you informed and on schedule. Relax in luxurious comfort on one king or two double Grand Beds with European-style bedding, ultra-plush pillows, the softest of sheeting and thick down blankets - piled atop irresistib

22、le pillow-top mattresses. Take advantage of 24-hour room service and a Concierge during regular hours, and the complimentary safe for your laptop in our luxury hotel in Midtown New York City. 梨鞋拷铣炯纬配足土樊禹警侦常模返自线甜下欣盯吁税辉写徒秘枯坟搁死酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersIntroduction to Hotels

23、 The Grand Hyatt New York offers a stylish venue with a Park Avenue address, perfect for sharing and celebrating with friends, family and colleagues. This 36-story contemporary hotel creates a vibrant atmosphere with exquisite service that few hotels in the world can mirror. Events are immaculately

24、orchestrated to ensure our guests experience the sophisticated styling of our hotel. Our knowledgeable catering team will work with you to develop zestful menus sure to arouse the senses of your guests. With the imagination of our culinary team and the dedication of our staff, the Grand Hyatt New Yo

25、rk will ensure a memorable celebration that will be treasured for a lifetime.吃更站斌祁秸闪氦戴旺庚骡吵沪食丹娠岳虽过镍慎主郑井媒辨传承渔褒改酒店实用英语unit 12 Taking Orders酒店实用英语unit 12 Taking OrdersIntroduction to Hotels With a superb view of one of the most exciting streets in New York, weve established a serene escape above the commotion of 42nd Street. Our Manhattan Sky Restaurant offers a