eBay催好评、退换货、售后邮件回复模板

1、eBay催好评、退换货模板、售后邮件回复模板买家拍下商品后迟迟未付款，交易完成后向买家索要好评，收到物品却要求退换货eBay卖家遇到这一系列售后问题时，回复邮件怎么写？L感谢购买和提醒付款Dear valued customers,Congratulations and thank you for purchasing our item. For not a long term, you will receive an eBay automatic checkout email separately for payment instruction.The total of your item

2、would be: Item $_+ Shipping $_= Total $Please make your payment within 3 business days and make sure your shipping information is confirmed and up-to-date. Once your payment received, we II ship the item within 24 business hours and provide you the tracking number.Any further question, please freely

3、 contacts us during our business hours(Mon-Fri 8:00-5:00 ET):Email:Item Number:Total Deal Price:If you are now satisfied with using the item bought from us as well as our professional service to you, please click thelink toleave us Positive Feedback. It7 II just take you 1 minute.According to eBay r

4、ules； BOTH selling and buying parts have rights to leave feedback and comments to each other within 60 days. Now we have already left positive feedback for you, while we are still looking forward to your voice. It only has several days left to the deadline.Since your positive feedback is critical fo

5、r us； and your good comments will make us get more potential customers to develop business. When you give us positive feedback, please DO REMEMBER to give FOUR 5- Detailed Selling Rating (DSR) basing on your satisfaction. Because the Ratings below 5 are equal to You are NOT satisfied.Here is the lin

6、k for you to leave your feedbackIf you have any problem, please don t hesitate to tell us and we will try our best to make you satisfied.Furthermore, leaving feedback is a very important part of thedealing and can generate better products and services of our sellers. As long as you leave us the posi

7、tive feedback, you will get many privileges, e.g.Your recognition is our power to move forward, could you do us a favor to leave us your feedback?Thank you again. And hope you enjoy dealing with us.Yours Sincerely,Seller Name or ID4.回复好评DearThank you for your positive comment and feedback. Your enco

8、uragement will keep us moving forward and constantly improving our service.Look forward to serving you again!Yours Sincerely,Seller Name or ID5.物品收到：关于退货换货模板注意：下划线局部为例如，请写明你的退货地址。一.关于退货当买家收到东西不满意并提出退货时，如果你接受退货，那么可对其 进彳亍以下回复：Yes, we accept return or exchange. Pls. send your itemback to: XX , XXXX , 2

9、00001 , Shanghai , China r II issue you the refund (excluding the postage) via PayPal once I receive your parcel.Thanks.二.关于换货当买家要求换货时，如果你接受换货，可进行如下回复：Sure, you can send it back for exchange. Pls. send your item back to:XX, XXXX, 20000L Shanghai, ChinaWe will send you a new one after receiving your

10、parcel. Please be aware the return shipping cost and re-send shipping cost will be charged on your side.Thanks for your understanding and any other questions feel free to let me know.Phone:Thank you and have a great day!Seller Name or IDEmail Title: Payment ReminderEmail Text:Dear,Congratulations! Y

11、ou are the winner for the Item namedMuch appreciate for your purchasing from us, but we haven, t received your payment for that item yet.As a friendly reminder, we send you this mail to inform of you that the instant payment is very important. The earlier you pay, the sooner you will get the item.Pl

12、ease double check the following transaction information:Item title:Item Link:Item number:Buyer User ID:Seller UserID:Your total payment is:$per item$insurance (not offered)$Sales discounts (-) or charges (+)$shipping/handling$= Total PaymentPlease make the payment at your convenience as soon as poss

13、ible. If you meet any problem during you are paying, please feel free to let us know to give you a hand. We committed to provide you good buying experience and make you satisfaction.Thanks very much and hope you enjoy buying from us!Yours Sincerely,Seller Name or ID.已发货通知邮件模板Dear valued customers,Yo

14、ur panment has been received! Thank you.Weve sent out your item with care by China Post EMS already, tracking number. The item is expected to arrive in 7-10 business days upon international delivering.Well do our best to provide affordabel/eliable postal service and hope itll arrive on time. But as

15、you know, the international shipping time is highly depended on Courier Company and local customs/duties. We beg your understanding for the uncontrollable shipping time.Best Wishes!Seller Name or IDEmail Title : Your Goods has been ShippedEmail Text:Dear,Thank you for shopping with us. Your item has

16、 been shipped today by China post International Mail Service. You may logon track your item a few days later with the tracking number.The detailed information of shipping as below:Item title:Estimated arrival time:-Tracking number:Besides, as we all know that International shipping requires more com

17、plicated shipping procedures, such as both countries customs； transit stations etc., it will probably take longer time for your items to arrive at the final destination. Much Appreciate for yourunderstanding on this uncontrollable matter.Hope you II satisfy with our total services as well as the pro

18、duct and look forward to your good feedback soon. If you have any questions； please feel free to contact us at anytime.Yours Sincerely,Seller Name or IDThank you for your purchase and prompt payment. I have shipped the following item to you by registered airmail today, tracking No.XXXX. Usually, It

19、takes 10-15 days on the way. You can track it on 2-3 days later if you are resident in US.Item title: APPLE IPOD 8GB NANO 4TH GEN BLUEWeb Address: = 18039479*Item number: 18039479*Buyer User ID: buyidSeller User ID: sellidOnce the item arrives in satisfactory condition, please leave good feedback fo

20、r mez your recognition is our power to move forward.Considering that I always ship item within 24 hours after receiving your payment, I sincerely hope you could rate my Shipping Time by 5 s in Detailed Seller Score although it takes longer on the way for cross border shipment than domestic, which I

21、can t control but let you know how to track. Your recognition is our power to move forward.If there is any question, please do not hesitate to contact us.Email: Skype: Tel.: +86-21-62008*George *.向买家索要好评模板Dear valued customers；Wish you are favor of your item bought from us, and look forward to servi

22、ng you again.Since your feedback is very important to our businesss development, we sincerely invite you to leave positive feedback with four 5-Detailed Selling Rating (DSR) to us basing on your satisfaction with our commodity and service.Its just take you 1 minute.Unfortunately, If you are planning

23、 to give us a neutral/negative feedback because of your bad buying experience with us, please contact us at any time so as to clear up your discontent and resolve the problem.Many thanks and hope you enjoy shopping with us!Yours Sincerely,Seller Name or ID二、针对买家收到物品后3-5天没有留下评价Email Title: Give Feedback ReminderEmail Text:Dear zThank you very much for purchasing from us.As you have received the item and hope you are favor of using the item, we sincerely invite you to leave us somepositive comments and feedback.Please DO LEAVE us FOUR 5- Detailed Selling Rating (DSR) which may help