eBay卖家轻松应对各种突发状况的10种邮件模板

1、获得新供应商.向国际市场推广其产品Victor at CraiyUster to Hey XXX.Itm Victor, CEO and founder at XXX.Im contacting you after being highly impressed with the high customer satisfaction rate and your professionalism, clearly implied by your customers feedback.I d be happy to discuss the possibility of reselling your p

2、roducts to our international customers.We specialize in retailing to these markets Australia, UK. France. Germany.We do the heavy lifting listing, translation, customer support, while you will only need to pack and ship the items to our customerjust like you do today9How about a quick Skype / phone

3、call, so I can tell you exactly how we work with other suppliers?Here s a link to schedule s:/calendly /XXX715minZCheers,Victor.L.在eBay平台转卖其产品Victor at Crazy Lister to me Hey XXX,m Victor, CEO and founder at XXX.Im contacting you after being highly impressed with the high customer satisfaction rate

4、and your professionalism, clearly implied by feedback from customers around the web.We work with suppliers like yourselves, professionally reselling their merchandise on eBay.Here are a few examples of professional product listings we offer on eBay We do the heavy lifting listing, design, customer s

5、upport, while you will only need to pack and ship the items to our end customers.How about a quick Skype / phone call, so I can tell you exactly how we work with our suppliers?Heres a link to schedule - s:/calendly.eom/XXX/15min/Cheers,Victor.L.安排在某个展览会与供应商见面Victor at Crazy Lister to nw .Hey XXX,Im

6、Victor. CEO and founder at XXX.Pve seen you are going to exhibit at the XXX exhibition in Vegas. Tm attending it as well:)Wanted to introduce myself, and potentially schedule a quick meeting during the exhibition, to discuss a possible partnership.We work with suppliers like yourselves, professional

7、ly reselling their merchandise on eBay.Here are a few examples of professional product listings we offer on eBay ExamplelExample2We do the heavy lifting - listing, design, customer support, while you will only need to pack and ship the items to our end customers.Happy to schedule a meeting for us to

8、 discuss this face to face during the exhibition,Here s a link to schedule s:/calendly.eom/XXX/15min/Cheers,Victor.L赢取新客户.询问客户为什么选择你Victor at Crazy Lister to e Hey XXX,Im Victor, CEO and founder at XXX.I wanted to thank you for choosing to purchase from us!If you wouldnt mind, Id love it if you answ

9、ered one quick question: What made you choose us?Km asking because knowing what made you purchase from us is really helpful for us in making sure that we7e delivering on what our customers want.Just hit reply” and let me know.And of course - I m always here should you need any help!Cheers,Victor.L.邀

10、请客户写评论Victor at Crazy Uster to me Hey XXX.I m Victor. CEO and founder at XXX.First - let me thank you for choosing to purchase from us!Hope you are happy with your new XXX (the item he/she purchased):)If you dont mind Id like to ask for a quick favor -Can you please write a quick testimonial describ

11、ing your transaction with me?As a small family business your testimonial will make a huge difference for us, showing to potential customers that they are in safe hands ：)Andof course I m always here should you need any help!Cheers, Victor.L.询问哪些方面需要改进Victor at Crazy UsterHey XXX,Im Victor, CEO and f

12、ounder at XXX.First - let me thank you for choosing topurchase from us!I have a quick question and I hope youll answer because it will help us improve our service -What is the one thing we could have done better in our transaction with you?Just reply to this message and let us know. Wed really appre

13、ciate it. And of course - I m always here should youneed any help!Cheers, Victor.L处理麻烦状况.解决包裹遗失或延迟问题Victor at Crazy UsterHey XXX,I m Victor, CEO and founder at XXX.First - let me assure you, my #1 priority is to make sure your package arrives to you in perfect condition.I have contacted our shipping

14、 agent, who informed me that the situation is: XYZ (the TRUE situation).If it s okay with you Jd like to ask for you to allow the shipping company up to 72 hours to deliver your package.In case they fail to deliver -1 will dispatch a brand new package to you, taking the cost of the lost package upon

15、 myself.Please let me know if this is okay with you.Cheers, VictonL.解决“产品损坏问题Victor at Crazy Lister to me Hey XXX.I m Victor, CEO and founder at XXX.First - let me assure you. I will make sure you get your order in perfect condition!Seems like the package got damaged during shipping.I will immediate

16、ly dispatch a new package to you. so you won t have to wait until your package returns to us.Can I please ask you to send the damaged package to: XYZ (Your address), using a regular mail with a tracking numberI will of course issue a refund for the cost of your return shipping, as soon as the packag

17、e arrives to us.Please let me know if this is okay with you.Cheers,Victor.L.请求修改负面评论Victor at Crazy ListerB m.Hey XXX.I*m contacting you to make sure I was able to resolve the issue with your transaction.Can you please confirm everything is okay now?As a small business owner, I highly depend on my r

18、eputation and your feedback.Can I please ask you to revise your negative feedback to reflect the fact that I took responsibility and made sure you are happy with your service.If there is anything left unresolved - please let me know!Cheers, Victor.L10.不可控因素引起问题Victoralera 叮111Uster tarriB Hi XXX.Im Victor, CEO and founderatXXX.Im contacting you regarding the recent.sudden increase to cas 己 being opened again st us by frustrated customers.First* let me assure you, we are taking full responsibility and taking care of each and every customer.Second. The reason for