《管理信息系统（第7版）》章节练习题及答案chapter 03

1、管理信息系统（第7版）章节练习题及答案chapter 03管理信息系统（第7版）章节练习题及答案chapter 03 Copyright 2017 Pearson Education, Inc.管理信息系统（第7版）章节练习题及答案chapter 03Experiencing MIS, 7e (Kroenke)Chapter 3 Organizational Strategy, Information Systems, and Competitive Advantage1) The competitive strategy of an organization determines its _

2、.A) industry rivalsB) global functionsC) value chainsD) strategic alliancesAnswer: CAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.1: How does organizational strategy determine information systems struct

3、ure?Classification: Concept2) The competitive strategy followed by an organization is derived from the _ of its industry.A) functionB) structureC) profitsD) goalsAnswer: BAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Lear

4、ning Obj: LO 3.1: How does organizational strategy determine information systems structure?Classification: Concept3) Competitive strategy determines an organizations value chain.Answer: TRUEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competi

5、tive advantage.Learning Obj: LO 3.1: How does organizational strategy determine information systems structure?Classification: Concept4) Briefly describe how organizational strategy determines the functions of information systems.Answer: Organizations examine the structure of their industry and deter

6、mine a competitive strategy. This strategy determines value chains, which, in turn, determine business processes. The structure of business processes determines the design of supporting information systems.AACSB: Information TechnologyDifficulty: 2: ModerateCourse LO: Explain how IS can be used to g

7、ain and sustain competitive advantage.Learning Obj: LO 3.1: How does organizational strategy determine information systems structure?Classification: Concept5) Porter developed the five forces model to help organizations determine the _.A) potential profitability of an industryB) services of an indus

8、tryC) reason for the collapse of certain industriesD) means for improving resource utilizationAnswer: AAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Clas

9、sification: Concept6) Which of the following describes suppliers in a position of strong bargaining power?A) coffee planters during a season of frost that decreases productionB) domestic suppliers of corn in the event of removal of import duties on cornC) providers of logistic support when fuel pric

10、es have been reducedD) temporary part-time gym instructor at a well-known gymAnswer: AAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: C

11、oncept7) Simpsons Lawn Services decides to offer two free mowing services for all customers who booked garden landscaping in the fall. Which of the following forces is Simpsons Lawn Services addressing?A) the control exercised by Acme Corp., which supplies Simpsons with lawn mowersB) the power held

12、by the landlord of the Simpsons office spaceC) the threat posed by Rogers Landscapes, a new competitorD) the bargaining power of the City Football Club, who are Simpsons customersAnswer: CAACSB: Reflective ThinkingDifficulty: 3: ChallengingCourse LO: Explain how IS can be used to gain and sustain co

13、mpetitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Application8) Porters five competitive forces can be grouped into forces related to competition and forces related to supply chain _ power.A) rivalryB) laborC) bargainingD) consumersAnswer: CAACSB

14、: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept9) The bargaining power of _ is one of the five competitive forces in Porters five forces

15、 model.A) investorsB) competitorsC) employeesD) customersAnswer: DAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept10) In Porters fiv

16、e forces model, the threat of new entrants concerns the danger of _.A) suppliers favoring rival companiesB) customers taking their business elsewhereC) investors refusing to back new projectsD) employees not working toward organizational goalsAnswer: BAACSB: Analytical ThinkingDifficulty: 2: Moderat

17、eCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept11) In Porters five forces model, the intensity of each of the five forces determines the characteristics of the industry, how p

18、rofitable it is, and _.A) the power held by employee unionsB) the quality and the nature of products soldC) how competent the customer services will beD) how sustainable that profitability will beAnswer: DAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and

19、sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept12) In which of the following situations is the strength of competitive forces low?A) when switching costs are highB) when the prices of rival products are relatively highC) when

20、customers are not loyal to the existing company or brandD) when finding rival products is difficultAnswer: AAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry struc

21、ture?Classification: Concept13) If the price of an alternative is lower than the price of an existing product, and customers perceive similar benefits from both the products, then the _.A) switching cost is highB) price of the product should be increased to retain market shareC) threat from the subs

22、titute is strongD) customers bargaining power decreasesAnswer: CAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept14) Which of the fol

23、lowing is true if the threat from a substitute is strong?A) Customers are likely to switch to competitors products.B) Competitors products are of a lower quality.C) Competitors are yet to overcome the entry barriers.D) Prices of competitors products are higher.Answer: AAACSB: Analytical ThinkingDiff

24、iculty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept15) Which of the following is true of new entrants?A) They have strong customer loyalty.B) They will have reco

25、rds on customers purchase habits.C) They can capture the market with new and innovative services.D) They can lock in suppliers to gain a competitive advantage.Answer: CAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Lea

26、rning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept16) Substitutions may not be viable options for some industrial clients due to _ or physical distance limitations.A) the lack of rival suppliersB) the lack of internal technical expertise C) the loss of customers

27、D) the loss of investorsAnswer: BAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept17) Which of the following statements describes a s

28、cenario in which the bargaining power of a supplier is strong?A) Competitors have decreased demand for raw materials.B) The availability of raw materials is limited.C) The supplier has excess inventory.D) There are many suppliers providing the same raw materials for comparable prices.Answer: BAACSB:

29、 Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept18) The bargaining power of a customer is weak if _.A) the availability of a substitut

30、e is limitedB) the cost of switching to a substitute is lowC) competitors offer products with same benefits at lower pricesD) new entrants are offering a product that uses more recent technologyAnswer: AAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain an

31、d sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept19) Porter originally developed the five forces model in order to understand organizations workforce.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain

32、 how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept20) According to Porters five forces model, a company is profitable if all the five forces are strong.Answer: FALSEAACSB: Analytical ThinkingDiffic

33、ulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept21) Porter identified the bargaining power of competitors as one of the forces in his five forces model.Answer:

34、FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept22) The threat of substitution in Porters model concerns the danger of customer

35、s taking their business elsewhere.Answer: TRUEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept23) If the costs of switching to anoth

36、er vendor are high, then the bargaining power of the customer is low.Answer: TRUEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept24)

37、 The strength of bargaining power of the customer does not depend on the availability of substitutes.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry str

38、ucture?Classification: Concept25) Typically, as an individual, a customer has substantial bargaining power over a large manufacturing industry.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.

39、2: What five forces determine industry structure?Classification: Concept26) The availability of substitutes plays a role in determining the bargaining power of suppliers for industrial clients.Answer: TRUEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and

40、sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept27) Surplus of a product serves as an example of weak force for the bargaining power of suppliers.Answer: TRUEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how I

41、S can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine industry structure?Classification: Concept28) Describe Porters five forces model.Answer: Organizational strategy begins with an assessment of the fundamental characteristics and structure of an i

42、ndustry. One model used to assess an industry structure is Porters five forces model. Porter developed the five forces model to help organizations determine the potential profitability of an industry. Over the years, this model has also been applied to understand organizations competitive environmen

43、ts. Porters five competitive forces can be grouped into two types: forces related to competition and forces related to supply chain bargaining power. The competitive forces include competition from vendors of substitutes, competition from new competitors, and competition from existing rivals. The ba

44、rgaining power forces include the bargaining power of suppliers and the bargaining power of customers. The intensity of each of the five forces determines the characteristics of the industry, how profitable it is, and how sustainable that profitability will be. Organizations examine these five force

45、s and determine how they intend to respond to them. This examination leads to development of competitive strategies.AACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.2: What five forces determine indust

46、ry structure?Classification: Concept29) An organization responds to the structure of its industry by choosing a _ strategy.A) competitiveB) growthC) leadershipD) diversificationAnswer: AAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive

47、 advantage.Learning Obj: LO 3.3: What is competitive strategy?Classification: Concept30) Which of the following competitive strategies does a company follow if it produces a uniquely formulated anti-aging face cream targeted at women above the age of forty?A) providing the lowest cost across the ind

48、ustryB) providing a better product across the industryC) focusing on lowering the cost within an industry-segmentD) focusing on product differentiation within an industry-segmentAnswer: DAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain compet

49、itive advantage.Learning Obj: LO 3.3: What is competitive strategy?Classification: Concept31) A firm introduces a new range of laptops that concentrate on delivering good graphics performance. Which of the following competitive strategies has the firm adopted if these laptops have relatively low pri

50、ces?A) focused differentiationB) focused low costC) industry-wide differentiationD) industry-wide low costAnswer: BAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.3: What is competitive strategy?Class

51、ification: Concept32) Which of the following is an example of a competitive strategy employed by a firm?A) increasing the price of its product when raw material prices increaseB) laying off staff in order to cut down costs during a recession periodC) advertising its products nationwide like its comp

52、etitor organizationsD) launching a unique product targeted at a section of consumersAnswer: DAACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.3: What is competitive strategy?Classification: Concept33)

53、According to Porter, to be effective, an organizations goals, objectives, culture, and activities must be consistent with the organizations _.A) functionsB) competitorsC) strategyD) workforceAnswer: CAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and susta

54、in competitive advantage.Learning Obj: LO 3.3: What is competitive strategy?Classification: Concept34) An organization can choose to either minimize cost or maximize differentiation to gain a competitive advantage.Answer: TRUEAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can

55、 be used to gain and sustain competitive advantage.Learning Obj: LO 3.3: What is competitive strategy?Classification: Concept35) Focused differentiation is a strategy in which a product is unique and is used by a wide range of consumers.Answer: FALSEAACSB: Analytical ThinkingDifficulty: 1: EasyCours

56、e LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.3: What is competitive strategy?Classification: Concept36) According to Porter, all information systems in the organization must facilitate the organizations competitive strategy to be effective.Answer: TRU

57、EAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.3: What is competitive strategy?Classification: Concept37) What are the four competitive strategies based on Porters five forces model?Answer: An organizat

58、ion responds to the structure of its industry by choosing a competitive strategy. Porter defined four fundamental competitive strategies. According to Porter, a firm can engage in one of these four fundamental competitive strategies. An organization can focus on being the cost leader, or it can focu

59、s on differentiating its products from those of the competition. Further, an organization can employ the cost or differentiation strategy across an industry, or it can focus its strategy on a particular industry segment. In order to be effective, the organizations goals, objectives, culture, and act

60、ivities must be consistent with the organizations strategy.AACSB: Analytical ThinkingDifficulty: 2: ModerateCourse LO: Explain how IS can be used to gain and sustain competitive advantage.Learning Obj: LO 3.3: What is competitive strategy?Classification: Concept38) Porter defined _ as the amount of