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1、Building Effective TeamsSucceeding with the DiSC Personal Profile System Kent D. KedlDirector Global Business Development.Examples of a “teamManufacturing teamProject teamSales teamAccount management teamManagement team.What are common problems with teams?Personality conflictsCommunication problemsL
2、ack of clear team objectivesPoor leadershipInefficient meetings.The real problem with teams“I could work really well in a teamif it were not for all the other people!.The importance of a team“Your most valuable asset is your employeesWhen you put people together into a team, you are putting them in
3、a very risky place!“Unproductive teams is one of the primary reasons people leave their companies.Effective teamwork is essential for growing companiesWe need to discover differences and take advantage of them.Starting with “ME“What the great person seeks is in himself. What the inferior person seek
4、s is in others. ConfuciusIf I know how I respond in certain situations and to certain people, then I can adjust my behavior.But do I really see myself clearly?I need an objective “tool to help me understand how I behave in certain situations.I need to look at myself in some sort of a “mirror.A “Mirr
5、or of my behaviorThe DiSC Personal Profile System based on the study of psychologyMuch of psychology is based on abnormal behaviorDr. William Moulton Marston studied the emotions and behavior of “normal people doing “normal thingsNoted how different people respond in different ways to similar situat
6、ionsFocused on observable behavior.The “Environment and the “SelfEnvironment: is the environment favorable or unfavorable?Do I feel comfortable or challenged?Self: do I feel powerful or powerless?Do I feel I have the power to influence the environment or do I feel powerless to do anything?A person w
7、ill have 4 basic responses, based on these questions.DiSC: 4 responses to my environmentDominanceI am motivated to initiate action, respond quickly, take certain risks and go straight to the point.influenceI am likely to approach other people positively, volunteer to lead, solicit help, speak persua
8、sively.SupportivenessI want to support others the best I can to help attain a common goalConscientiousnessI want to focus on standards and the “correct way to accomplish a goal.We prefer one or two responses but use all of them at one time or another.A DiSC behavior “mapDominanceMotivated to solve p
9、roblems and get resultsPrefers direct answers, a variety of activities and independence“I like being my own boss.“I know what I want and I go after it.“I like new challenges.influenceMotivated to persuade othersTends to be open and talk about feelings and thoughtsPrefers working with people rather t
10、han alone“I enjoy telling stories and entertaining people“I like freedom from control and detailSteadinessMotivated to create a stable, organized environmentTends to be patient and a good listenerPrefers working in a group rather than directing it, listening more than talking“I like working with peo
11、ple who get along“I can be counted on to get the job done.ConscientiousnessMotivated to achieve high personal standardsTends to be diplomatic and carefully weigh pros and consPrefers environments with clearly defined expectations“I enjoy analyzing things.“I like working with people who are organized
12、 and have high standards.Inscape PublishingsDiSC Personal Profile SystemOver 25 years of research, in 17 languagesOver 30 million people have used DiSC in companies like Sony, P&G, Honda, Avon, United Airlines, AMAChoose a situation and respond to 28 groups of wordsTakes about 10 minutesChoose “Most
13、 and “LeastFriendlyAccurateOutspokenCalmSelf-scoring, showing me a graph of my highs and lowsPersonalized feedback on my “style of working in this situationI am a “High-i, High-D at work.15 “Classical styles:some examples“Achiever“Counselor“Creative“Objective thinker.An exampleme!Global strategy pla
14、nning sessions at Inscape PublishingCome up with a plan for our investorsSales Manager:Confident, optimistic, passionate, persuasive, creative, love to argue, like to talk in very general termsFinance and Accounting Manger:Wants detail, determine the rules and follow them, “show me the numbers, chec
15、k for accuracyWe can drive each other crazywhy? .Discovering our DifferencesI need himTo think about what is do-ableTo look at the detailsTo be accurateKent: “InspirationalScott: “PerfectionistHe needs meTo think about what is possibleTo look at the big pictureTo be passionate.Moving Forward with Ot
16、hersEach member of our team knows their own style and the styles of the other team membersI can understand myself and adapt my own behaviorI can understand others and adapt to themThe key to good teamwork is flexibility!We can use a common language to describe what we are thinking and feeling“Scott, I know you feel comfortable working as a “Hi-C, so I will change my approach to you.DiSC a Team-building ToolResearch-based, in over 17 languages and multiple cultures.Teams are groups of individuals
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