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1、BUSINESS CULTURES BUSINESS CULTURES IN DIFFERENT COUNTRIES IN DIFFERENT COUNTRIESteam members:14209103 刘 玲14209112 葛露露14209114 卞海丽14209124 张 楠14209122李丹阳14309130洪苑慈2022-4-27style of Asian negotiationEtiquette(礼仪and interpersonal relationshipstrong sense of team and teamworkMildly smooth rich patiene

2、deep-rooted HierarchyGood use of money2022-4-272022-4-27 Arab Strict hierarchy and religious systems value feeling and credit bargaining keeping good appetite iraq-no blue no Hexagonal star六角星)2022-4-27 JapanPay attention to etiquette(礼节) and mannerspresent gifts and returnFully preparedSmall fish t

3、o catch a great deal.(吃小亏占大便宜)Grab a key figure show a vague attitude2022-4-27Korea avoid october,mid July and August respected third-party establish trust dont saynodirectly dont refuse activities after dinner2022-4-27 The culture of EuropeThe European economy is developed and occupies an important

4、 place in the world .The European Union is one of our most important trading partners .2022-4-27 The culture of Germany1.The negotiating styles A. accurate , quality , criterion B. effetiveness , goal C. contract , faith D. preparation E.inflexible, principle F.logical , systematic G.humorless natio

5、nal flag2022-4-272.Customs and etiquetteRespecting right .Lady first.Pay much attention to courtesy, such as Be punctual but not ahead of time .Shake hands: a. stare at opposite party b.time should be longer The gesture of OK is rude.Thumbs-up means you are NO.1.2022-4-273. TabooThey think 13 is an

6、unlucky number .Walnut(核桃) is something unlucky.Black Friday.Chrysanthemum(菊花) Rose means romance.Do not talk about baseball ,basketball or football.2022-4-27 The culture of Czekh Prague is one of the most beautiful cities in Europe,one of the most popular tourist attractions of world and a UNESCO (

7、联合国教科文组织World Heritage Site.2022-4-271.The negotiating styles pursue real profit and be anxious for success. negotiation is simple ,not many projects. they are all approachable and modest. also be punctual. 2022-4-272.Taboospeak loudly , knock deskwhen talking the distance between each other should

8、be 25cm-40cm.Dont have a body contact except handshaking.Dont talk about the socialist period,you can say something about architecture and music .They think they are a central European country , not EasternThey like rose and the colour of blue,white,red.Hate red trangle,13,Friday.NORTH NORTH AMERICA

9、AMERICA15hospitableconfidentfrankenter into the topic quicklypursue material benefitsadmire bargainerfast-paced workenterprisingUNITED STATESUNITED STATESCharacteristicsTaboos16Punctuality is the most important thingYes or no, no vague commitmentNo “negro”, ”blackbetterDont put out your tongueNo smi

10、le when you two disputeNever blame others by nameNever break your wordsTaboos17Im in debt!1819 Conservative and think highly of credit Never promise something before they know everythingEnglish businessmen Kindly and agreeable before negotiating Unpredictable and speak in a very slow speedFrench bus

11、inessmenbusiness etiquette business etiquette In Latin American In Latin American optimistic and carefree“wait till tomorrow”21- coups often happen- no effect on average businessThe education level of Latin America is low. - not many people with ability of supervisory service - many vacations Emotio

12、n ingredientsthe attitude of discussion has to be understandingBrazil In the important government people must wear a suit or dressIn the general public the man at least should wear short shirt, long trousers, while the woman had better wear high tie sleeve dress. And to the Brazilian people, you sho

13、uld not give them handkerchief or knives as gifts.And also the ok gestures British and American people often use, are dirty in Brazilian eyes.2022-4-272022-4-27Australia & New Zealandbusiness practicesocial mannersAppointmentNegotiationBusiness ReceptionGreeting MethodsBody LanguageGifts2022-4-2

14、7About AppointmentAbout Appointmentin Australia and New Zealandin Australia and New Zealandto be punctualto be punctualSocial activity always begin on timeSocial activity always begin on timemake an appointment before a meeting make an appointment before a meeting 2022-4-27About NegotiationAbout Neg

15、otiationin Austrliain Austrliado not like bargaindo not like bargaindo not like hardselldo not like hardsellin New Zealandin New Zealandhave a negotiation in offcie at firsthave a negotiation in offcie at firsthave a lunch for businesshave a lunch for businessDinnertime is not a time to talk Dinnert

16、ime is not a time to talk about businessabout business2022-4-27About Business ReceptionAustralian advocate equality,so when you catch a taxi alone,you should sit next to the driver ,otherwise they think you put on airsdont express yourself freely during dinnertime,most social activity begin after di

17、nner in New Zealand.aviod any topic about tribe 2022-4-27About Greeating MethodsAbout Greeating MethodsBusinessman often shake hands before and Businessman often shake hands before and after an business negotiation.after an business negotiation.women usually dont shake hands,but kiss women usually d

18、ont shake hands,but kiss others on the cheek when greeting in others on the cheek when greeting in Australia.Australia.Maori people usually rub nose each other Maori people usually rub nose each other as an traditional greeting method.as an traditional greeting method.2022-4-27About Body LangugeAbou

19、t Body Langugethumbs up usually means praise or thumbs up usually means praise or Satisfaction in most countries,but it is a Satisfaction in most countries,but it is a rude gesture in Australia.rude gesture in Australia.In New Zealand,the V for Victory sign is a In New Zealand,the V for Victory sign

20、 is a very offensive gesture,especially done with very offensive gesture,especially done with the palm facing yourselfthe palm facing yourselfWhether in Austrlia or in New Whether in Austrlia or in New Zealand,they all hate exaggerate actions.Zealand,they all hate exaggerate actions.2022-4-27About g

21、iftsAbout giftsWhether in Australia or in New Whether in Australia or in New Zealand,they usually do not send a Zealand,they usually do not send a present when they talk about business.present when they talk about business.But if you are invited to thier But if you are invited to thier home,you can

22、bring flowershome,you can bring flowers、winewine、chocolate or some handicraft as a gift.chocolate or some handicraft as a gift.Africa Introduction Importance for understanding African Culture Culture Social aspect Business aspect Africa is the worlds second-largest and second-most-populous continent

23、, after Asia. Eastern AfricaCentral AfricaNorthern AfricaWestern AfricaSouthern AfricaImportance Relationship between the topic and our subject: 1. rapid economic growth 2. closer cooperation with China 3. when doing business, cause misunderstanding without knowing each other well cannot cooperate s

24、moothly, develop friendship or future trade, even fail.Culture-South Africa South Africa (The Rainbow Nation) History of colonisation and immigration create a society of racially diverse origins, cultures, languages and beliefs emerging multicutural diversity in a societyCulture-South Africamore for

25、mal manner.Black South Africans do things at a slower pace.Culture-South Africasincerely. Although South Africans are very casual, it is wise to phone a day or two in advance. Some will even suggest you need not bother to phone first. Business Cultureshown, especially in more rural areas.Business Cu

26、ltureFriday, 8-8.30 am to 5pm. Difficult to schedule meetings from mid December to mid January or the two weeks surrounding EasterBusiness Culturemarital status is not known, it is best to leave those terms out as they may cause offense.Business Cultureover price. Decision-making may be concentrated

27、 at the top of the company and decisions are often made after consultation with subordinates, so the process can be slow and protracted. Business CultureCommon practice : offer a firm handshake with eye contact.Female associates: wait for the woman to offer their hand first. In a social situation, o

28、nce one is more familiar with people, men will greet women friends with a kiss on the cheek. Business CultureDos and Donts DO include deadline dates in contracts, as the South African approach to deadlines is particularly casual and firm commitments are not often made. DO maintain eye-contact at all times, especially when shaking hands with your South African business colleagues. This is an essential part of developing trust. DO dress conservatively, particularly for initial meetings with new business associates. DONT raise

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