商务英语课(1)

1、编辑课件BrainstormList two of your favorite ways to contact people for business.编辑课件Writing Effective Business EmailsSession 11编辑课件ContentsuWhat are the advantages and disadvantages of email?uWhat are the tips for writing a business email?uBusiness email writing practice编辑课件Email Vs. Regular mailAdvanta

2、ges of email easy, quick, short, precise, freeDisadvantages of email not safe easy to forward junk mails attached with viruses编辑课件Business email (1)uBefore writing 1. why am I writing this email? Providing info. (email about having Christmas party and canceling classes from Ms. Liu) Requesting info.

3、 (email about asking for time, location, and dress code for party from class chair) Requesting action (class chairs email about seeing everybody in Room 515B this Friday night) 2. what exactly do I want the result of this message to be? 编辑课件Business email (2)uWrite a great Subject line (Why) - Easie

4、r for recipient to immediately understand why you send email quickly determine what kind of response and action it requires. 编辑课件Subjects: good or bad? Hello there Hi from an old colleague Important! Read Immediately! Meeting Follow-up about team meeting Do we need a larger room for meeting next Fri

5、?编辑课件Good examples for subject Reminder: Monday is “Presidents DayNO class REQ: Resend Larry Tates zip file? HELP: Can you defrag my C drive? Re: Christmas party Question: Are we getting more time for the project?编辑课件Good examples for subject Reminder: Monday is “Presidents DayNO class REQ: Resend L

6、arry Tates zip file? HELP: Can you defrag my C drive? Re: Christmas party Question: Are we getting more time for the project?编辑课件Practice for writing a subject line Hi there, Since well have to report ABC project to Microsoft, the get-together lunch with our VP has to be rescheduled to Friday (12/19

7、) at 1pm instead of Thursday (12/18) at 12pm. Thanks. Yujie Subject: Lunch with VP resched to Friday （12/19） 1pm 编辑课件LayoutContent: Salutation Body Closing Signature-编辑课件Salutation: Dear ,Title + Surname: Dear Prof. Jones, Dear Dr. Parker, Dear Mr. Clark, Dear Ms. Lincoln, Dear Mrs. Woods, Dear Dire

8、ctor of , Dear Sirs, Dear Gentlemen, Dear Sir/Madam, To Whom It May Concern,编辑课件Body Introduction (name, title, and organization) Purpose - Important details - Additional information Final sentence - e.g. Thank you very much for your time. Im awaiting for your reply.编辑课件Closing Yours sincerely, Sinc

9、erely, Yours faithfully, Yours truly, Your affectionately, Yours, (Best) Regards, Best wishes, Love, Cheers,编辑课件Signature Name Position Organization Contact information - Tel: - Mailing address:编辑课件Tips for message writinguBrevityuMake it easy to quoteuNever mix, never worry (topics, projects)编辑课件 E

10、mail writing practiceEmail writing practiceSituation: 你作为某外企人事部经理用你作为某外企人事部经理用EmailEmail通知全体员工圣通知全体员工圣诞节诞节(12(12月月2424至至2626日）去龙庆峡度假日）去龙庆峡度假3 3日。日程安日。日程安排详见附件，排详见附件，1212月月2727日照常上班。日照常上班。Requirements:uGreat subjectuBrief text message 编辑课件 Email writing practiceEmail writing practiceSituation: 你作为某外企

11、人事部经理用你作为某外企人事部经理用EmailEmail通知全体员通知全体员l l劳劳动节动节(5(5月月1 1至至2 2日）去龙庆峡度假日）去龙庆峡度假2 2日。日程安排详日。日程安排详见附件，见附件，5 5月月3 3日照常上班。日照常上班。Requirements:uGreat subjectuBrief text message 编辑课件Sample Key Subject: Have fun on Christmas holiday! Dear all, Any plan on Christmas? Our company is inviting everyone to have fu

12、n in the beautiful resort Long Qingxia for 3 days (Dec 24 to 26). Please find the itinerary in the attachment and sign up in Room 606 ASAP. The deadline is Dec 1. All have to come back to work on Dec 27. Regards, Ada Lee HR Manager编辑课件Sample Key Subject: Have fun on Labor Day holiday! Dear all, Any

13、plan on Labor Day? Our company is inviting everyone to have fun in the beautiful resort Long Qingxia for 2 days (May 1 to 2). Please find the itinerary in the attachment and sign up in Room 606 ASAP. The deadline is Apr 15. All have to come back to work on May 3. Regards, Ada Lee HR Manager编辑课件Donts

14、dont use email if the message needs to be private or secure (maybe the company has a policy on this)dont send an email you wouldnt want anyone else to read, its too easy to forwarddont leave subject line blankdont use all capital lettersdont forward a message without a brief comment why youre forwar

15、ding itdont overrun emails with smiley faces or other emoticons.dont let emotions or offensive language detract from your messagedont send without checking for mistakes编辑课件Assignment You are Bart de Wit, technical manager for a research and development department at a large multinational corporation

16、 based in Den Bosch. You have received a request from an internal client, John Smith, to rush through the analysis of one hundred chemical samples the ABC Batch - before a very important meeting of senior management in two weeks time. Unfortunately you are very short staffed at the moment and you ma

17、y not be able to meet the request. On the other hand, you do not want to lose John Smith as a customer and you know that he has the option of sending his samples to an external contact. Email John Smith and deal with his request. Try to write your text as quickly as you can without too much editing.编辑课件Assignment requirementsWrite a business email m