Unit 1航空服务英语（课堂PPT）

1、123Task Listen and repeat the following words.1. airport ep:t n.机场2. inquiry inkwairi n. 打听、询问、调查、查问3. inquiry office n. 问讯处4. schedule skeul n. 时间表、一览表、计划 v. 安排、计划、预定5. be scheduled to do v.（某人）预定（做）6. due dju: n. 应得物 adj. 预定的、应付的、到期的7. due to v. 归因于8. on schedule prep. 按照预定（时间）9. take off v. 起飞10.

2、 land v. 降落4Task Please remember the new words as quickly as you can! Then write down the Chinese for each word.1. Liu Ting Airport _2. inquiry office _3. due to _4. on schedule _5. take off _6. land _流亭机场问讯处归因于按时降落 起飞5Task Listen and write down the words you hear. 1、 _ 2、_ 3、_ 4、_ 5、_inquiry office

3、on scheduledue tobe scheduled to dotake off6Task Listen and fill in the missing words.1. Is this the Qingdao Airport _?2. Who is _?3. _we can do for you, Mr. Denny?4. It is _ to arrive at 9:25 pm.5. _ bad weather conditions, this flight will not arrive _.6. The flight has not yet _ from Kunming.Inqu

4、iry Office? callingAnythingscheduledDue to theon scheduletaken off7Dialogue: Task 2 Listen to the tape and complete the dialogue.Telephone Call for Information（电话问讯）（电话问讯）A: Hello!B: Hello, is this the _?A: Yes, who is _?B: Denny _.A: _we can do for you, Mr. Denny?B: Can you tell me the _of CZ3460 f

5、rom Kunming?A: Certainly. It is _to arrive at 9:25 pm. However, _bad weather conditions, this flight will not arrive _.The flight has not yet _from Kunming. Would you please _again at 9:00 pm for _information?(This flight will be delayed for two hours. That is to say, it will land at 11:25 pm.)Inqui

6、ry Office? callingcallingAnythingarrival timescheduleddue to theon scheduletaken offcallfurther8Task Listen and repeat the following words.1. competition kmpitin n. 竞赛2. book tickets v. 订票3. available veilbl adj. 可得到的 、可利用的 4. prefer prif: v. 较喜欢,宁可5. first class n. 头等舱6. economy i(:)knmi n. 节约,经济7.

7、 economy class n. 经济舱9Task Please remember the new words as quickly as you can! Then write down the Chinese for each word.1. competition _2. book tickets _3. available _4. prefer _5. first class _6. economy class _竞赛订票可得到的 、可利用的较喜欢,宁可头等舱经济舱10Task Listen and write down the words you hear.1、_2、_3、_4、_

8、5、_6、 _preferfirst classavailableeconomy classbook ticketscheck in11Task Listen and fill in the missing words.1、We are going to Beijing for a _on the 10th of September.2、I want to _ twenty tickets to Beijing.3、Both flights have seats _for September 10th.4、Id _the morning one.5、First class or _class?

9、6、Please be at the airport 2 hours before your flight time for _.competitionbookavailableprefereconomycheck-in12Dialogue: Task 2 Listen and try to complete the dialogue:Booking Tickets （订票）（订票）A: Good morning. _ help you?B: Yes, please. We are going to Beijing for a _on the 10th of September. I want

10、 to _twenty tickets to Beijing.A: Just a_, sir. Let me check. Oh, yes. We have two flights to Beijing, at 8 oclock in the morning and 4 oclock in the afternoon. Both flights have seats _for September 10th.B: Id_ the morning one. A: First class or _class?B: _ When does it arrive at Beijing?A: 11:00 a

11、m. Please be at the airport _ before your flight time for check-in.B: Thank you.A: Youre _. Have a good _.MaycompetitionbookminuteavailableprefereconomyEconomy class2 hourswelcomeflight13Task Listen and repeat the following words.1. issue isju: v. 发出，发行2. issue tickets v. 出票3. urgent :nt adj. 紧急的，急迫

12、的 4. fill in = fill out v. 填写5. contact kntkt v. 联系6. single ticket n. 单程票7. return ticket n. 往返票14Task Please remember the new words as quickly as you can! Then write down the Chinese for each word.1. issue tickets _2. urgent _3. fill in _4. contact _5. single ticket _ 6. return ticket _出票出票紧急的紧急的填

13、写填写联系联系单程票单程票往返票往返票15Task Listen and write down the words you hear.1. _2. _3. _4. _5. _urgentcontactissuefill insingle ticket16Task Listen and fill in the missing words.1. Im going to Beijing on _ business.2. Id like to know tomorrows _ flight for Beijing.3. Would you _ this form, please?4. Excuse m

14、e, do you want _ or_ ticket?5. Have a good_!urgentscheduledfill insinglereturn17Dialogue: Task2 Listen and try to complete the dialogue:Issuing TicketsA: Good morning, Sir.B: Morning. Im going to Beijing on_. Id like to know tomorrows scheduled flight for Beijing.A: We have _flights for Beijing tomo

15、rrow, CZ3151, leaving at _in the morning and CA1304 leaving at _in the evening.B: CZ3151, please.A: OK. Would you _this form, please? Your name, _number, route, date, _telephone number and so on.B: Here you are. How much is it?A: Excuse me, do you want _or _ticket?B: _ticket, please.A: RMB_. Yes, go

16、od-bye. Have a good _!urgent businesstwo8:006:20please fill inpassportcontactingsinglereturnSingle1380trip18Lesson 4 Changing the ReservationTask Listen and repeat the following words.1. reservation rezvein n. 预定2. change the reservation v. 更改订座3. China Eastern Airlines n. 中国东方航空公司4. Air China n. 中国

17、国际航空公司 6. China National Aviation Corp n. 中国航空公司7. China Southern Airlines n. 中国南方航空公司8. China United Airlines n. 中国联合航空公司9.China Northwest Airlines n. 中国西北航空公司10. China Southwest Airlines n. 中国西南航空公司11. Hong Kong Dragon n. 港龙航空公司12. China Airlines n. 中华航空公司 13. depart dip:t v. 离开、出发、放弃 19Lesson 4 C

18、hanging the ReservationTask Please remember the new words as quickly as you can! Then write down the Chinese for each word.1. change the reservation _2. China Eastern Airlines _3. Air China _4. China National Aviation Corp _5. China Southern Airlines _ 6. depart _更改预定中国东方航空公司中国国际航空公司中国航空公司中国南方航空公司离开

19、20Task Listen and write down the words you hear.1._2._3._4._5._Lesson 4 Changing the ReservationreservationChina Eastern Airlineschange the reservationdepartChina Southern Airlines21Lesson 4 Changing the ReservationTask Listen and fill in the missing words.1. _. May I help you?2. Id like to_.3. Ive _on your flight on the 10th of September.4. Which flight would you like to_ ?5. Flight CA930