6SIGMA黑带项目教材

1、通过6Sigma项目改善 提高搅拌式水壶直通率实施单位：实施时间：项目 B B：6Sigma BB项目2022-2-221Six Sigma2022-2-222Six Sigma 客户对此款搅拌水壶产品需求量大,品质要求严.同行业产品价格竞争激烈外部环境外部环境搅拌式水壶现时直通率为78.5%客户要求1.产品需求量大(30万/年)2.品质要求严提升直通率提升品质 项目选定背景2022-2-223Six Sigma项目选定背景1.2013年1-4月成品直通率低,为78.5% 2.成品合格率低，2012年QA验货合格率为86.2%3.劣质成本高，占销售额的比例大。检查工序水温检测功能检测耐压测试外

2、观检测总装直通率单站直通率88.9%98.6%96.4%92.9%78.5%2013年1-4月产品直通率 2022-2-224Six Sigma顾客及CTQ直通率低外部顾客外部顾客销售销售/客服客服要求要求提升产品品质提升产品品质/低廉的价位低廉的价位/较少的维修机会较少的维修机会利益利益获取更大利润获取更大利润/节省维修投入节省维修投入内部顾客内部顾客财务管理中心财务管理中心/成本核算部成本核算部要求要求降低劣质成本降低劣质成本/一次就做好一次就做好利益利益增加利润增加利润 VOC2022-2-225Six Sigma项目范围PMC进料成品入仓OQC检验IQC检验总装主要生产过程过程范围20

3、22-2-226Six Sigma项目范围主要装配流程（SIPOC)拆底座装脚垫与绕线盖拆大身上座,装电源线到底座装马达垫装固定板到电机固定电机到大身插插座引线装插座到大身压连接头,装开关焊接引线(一）焊接引线(二）焊接引线(三）固定压线码与PCB板接线扎扎带机身内检吹热缩管找出影响直通率的关键流程装装饰圈2022-2-227Six Sigma项目范围主要装配流程（SIPOC)固定大身上下座拆大杯装手柄盖与水龙头压滚动轴承压轴承到发热盘固定发热盘到大杯固定FUSE与温控器装脚垫压插片到杯座，插杯座引线（一）插杯座引线（二）固定杯座装搅拌刀组件上连接头水温测试耐压测试功率测试清洁机身，绕电源线清

4、洁大杯与杯盖外观检查找出影响直通率的关键流程2022-2-228Six Sigma战略分析n1.高品质生活供应商n2.质量上台阶，管理上层次， 满足客户要求n3.经市场为中心，以客户为中心， 以技术为中心集团战略提高直通率，既降低了劣质成本，又降低了制造成本，而且提高了产品品质，保证了交期，提高了产品市场竞争力和客户满意度。2022-2-229Six Sigma问题综述2022-2-2210Six SigmaI In nd de ex xC C1 11098765432180.079.579.078.578.0直直通通率率走走势势图图总装一车间近期直通率走势图问题综述2022-2-2211Si

5、x SigmaY和缺陷定义 Y =直通率 =Y1*Y2*Y3*Y4 Y1定义:煲水测试合格率Y2定义:耐压测试合格率Y3定义:功能测试合格率Y4定义:外观检查合格率Y Y的定义的定义缺陷定义缺陷定义2022-2-2212Six Sigma项目目标现状1-5月目标11月78.5%90%2022-2-2213Six Sigma财务收益预计改善目标计算工式合计(RMB) 年度收益(人工费用x50%+装配费用0.53x30%+公共费用0.23x100%）x预计订单量300,000 x直接提高直通率10%=(1.49x50%+0.53x30%+0.23x100%)x300,000 x11.5%￥:443

6、65元 投入费用改模费用3000+制作夹具费2000=5000元￥:5000元相关费用1.人工成本：1.49元2.装配成本：0.53元3.公共费用：0.23元财务总收益: ￥年度预计收益总值=预期收益-投入费用 =44365-5000 =39365元无形收益：直通率的提高，同时产能也显著提高，产品品质明显改善，提高了产品的市场竞争力和客户满意度。2022-2-2214Six Sigma项目团队组织Champion X君BB:B君MBB：M君XXXXXXXXX品质监控及检验标准的制定现场作业改善及作业方式标准化，控制文件。FMEA分析，流程改进，工程优化测量系统分析，人员培训计划，实验实施。项目

7、协调跟进及MSA、DOE、各阶段分析品管部ZZZ工程部VVV总装部YYY数据的收集和改善的实施，生产现场的控制2022-2-2215Six Sigma阶段6月5月7月11月内容项目进程计划项目建立，完成 定义阶段的9个部分Y的确认，数据收集，MSA现水平分析C&E Matrix , FMEA数据收集，多变量分析主变量确定，方差分析FMEA改善计划作成确立质量改进的持续有效方案，通过实验确认工艺，管理标准化，制造系统内推广提交项目报告10月9月8月5.6-6.45.6-6.46.6-7.66.6-7.67.7-9.107.7-9.109.11-10.159.11-10.1510.16-1

8、1.2010.16-11.202022-2-2216Six Sigma沟通方式 时间 地点参加人员 主题周总结会 隔周周五下午 16：00 中试部小组全体成员工作进度汇报阶段总结会各阶段完成时 中试部小组全体成员 各阶段工作总结沟通协调2022-2-2217Six Sigma定义阶段总结n以VOB、VOC导出CTQ，定义Y.n分析内外部环境n找到项目范围n确定项目目标和收益估算n组建项目团队、成员角色分工n制定项目进程计划2022-2-2218Six Sigma2022-2-2219Six SigmaYS的确认 顾客CTQ品质投诉，成本增加项目Y：提高直通率（计量型数据）可操作YS(计量型数据

9、）煲水测试合格率、功能测试合格率耐压测试合格率、外观检查合格率2022-2-2220Six SigmaYS的确认Y的问题描述煲水测试 开关不良耐压测试 耐压不良功能测试 INT 杂音 功率高或低外观检查大身刮花杯刮花机身混色丝印不良手柄盖离缝大身错位底座错位机内异物2022-2-2221Six Sigma测量日期：2013.6.12分析人员：A君 B君 Y 的MSA-LQC成品外观判断 测试员测试员 3 3名名; ; 样品样品 1010个个; ; 反复反复 3 3次次样品 标准 测试员A测试员B 测试员C 1OKNGNGNGNGNGNGNGNGNG2OKNGNGNGOKOKOKNGNGNG3N

10、GOKOKNGOKOKNGNGNGOK4NGOKOKOKOKNGOKOKOKNG5OKOKOKOKNGNGNGNGNGNG6OKNGNGNGNGOKNGNGNGNG7NGOKOKOKOKOKOKNGNGNG8NGOKNGNGOKNGNGOKOKOK9OKNGNGNGNGNGNGNGNGNG10NGOKOKOKOKOKOKOKOKOK2022-2-2222Six SigmaLQC成品外观检查MSA结果A Ap pp pr ra ai is se er rP Pe er rc ce en nt t32110080604020095.0% CIPercentA Ap pp pr ra ai is s

11、e er rP Pe er rc ce en nt t32110080604020095.0% CIPercentDate of study: Reported by:Name of product:Misc:A As ss se es ss sm me en nt t A Ag gr re ee em me en nt t每每个个检检验验员员结结果果一一致致图图示示检检验验员员检检验验结结果果与与标标准准一一致致图图示示2022-2-2223Six SigmaWithin Appraisers Assessment AgreementAppraiser # Inspected # Match

12、ed Percent 95 % CI1 10 8 80.00 (44.39, 97.48)2 10 6 60.00 (26.24, 87.84)3 10 8 80.00 (44.39, 97.48)# Matched: Appraiser agrees with him/herself across trials.Fleiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0)1 NG 0.733333 0.182574 4.01663 0.0000 OK 0.733333 0.182574 4.01663 0.00002 N

13、G 0.466667 0.182574 2.55604 0.0053 OK 0.466667 0.182574 2.55604 0.00533 NG 0.682540 0.182574 3.73842 0.0001 OK 0.682540 0.182574 3.73842 0.0001Kappa值小于0.7,需要改善 每个检查员检查结果一致性(重复性)百分比LQC成品外观检查MSA结果2022-2-2224Six SigmaEach Appraiser vs Standard Assessment AgreementAppraiser # Inspected # Matched Percent

14、 95 % CI1 10 1 10.00 (0.25, 44.50)2 10 1 10.00 (0.25, 44.50)3 10 1 10.00 (0.25, 44.50)# Matched: Appraisers assessment across trials agrees with the known standard.Assessment DisagreementAppraiser # OK / NG Percent # NG / OK Percent # Mixed Percent1 3 60.00 4 80.00 2 20.002 2 40.00 3 60.00 4 40.003

15、2 40.00 5 100.00 2 20.00 # OK / NG: Assessments across trials = OK / standard = NG.# NG / OK: Assessments across trials = NG / standard = OK.# Mixed: Assessments across trials are not identical.Fleiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0)1 NG -0.610774 0.182574 -3.34535 0.9996

16、OK -0.610774 0.182574 -3.34535 0.99962 NG -0.477441 0.182574 -2.61505 0.9955 OK -0.477441 0.182574 -2.61505 0.99553 NG -0.666667 0.182574 -3.65148 0.9999 OK -0.666667 0.182574 -3.65148 0.9999Kappa值小于0.7,需要改善P值大于0.05,说明一致性检验结果不可靠检验错误次数每个检查员检查结果与标准一致性(重复性)百分比LQC成品外观检查MSA结果2022-2-2225Six SigmanBetween

17、Appraisers nAssessment Agreementn# Inspected # Matched Percent 95 % CIn 10 3 30.00 (6.67, 65.25)n# Matched: All appraisers assessments agree with each other.nFleiss Kappa StatisticsnResponse Kappa SE Kappa Z P(vs 0)n NG 0.343891 0.0527046 6.52488 0.0000n OK 0.343891 0.0527046 6.52488 0.0000n All App

18、raisers vs Standard nAssessment Agreementn# Inspected # Matched Percent 95 % CIn 10 0 0.00 (0.00, 25.89)n# Matched: All appraisers assessments agree with the known standard.nFleiss Kappa StatisticsnResponse Kappa SE Kappa Z P(vs 0)n NG -0.584961 0.105409 -5.54942 1.0000n OK -0.584961 0.105409 -5.549

19、42 1.0000所有检验员检查结果）一致性(重复性）百分比所有检验员检查结果一致性Kappa小于0.7，需改善所有检验员检查结果与标准一致性百分比所有检验员检查结果与标准一致性Kappa小于0.7，需改善LQC成品外观检查MSA结果2022-2-2226Six Sigma样品 标准 测试员A测试员B 测试员C 1OKOKOKOKOKOKOKOKOKNG2NGNGNGNGNGNGNGNGNGOK3OKOKOKOKOKOKOKOKOKOK4OKOKOKOKOKOKOKOKOKOK5NGNGNGNGNGNGNGNGNGNG6OKOKOKOKOKOKOKOKOKOK7OKOKOKOKOKOKOKOK

20、OKOK8NGNGNGNGNGNGNGNGNGNG9NGOKOKOKNGNGNGOKOKOK10OKOKOKOKOKOKOKOKOKOKY的MSA-LQC成品功能测试 测试员测试员 3 3名名; ; 样品样品 1010个个; ; 反复反复 3 3次次2022-2-2227Six SigmaLQC成品功能测试MSA结果A Ap pp pr ra ai is se er rP Pe er rc ce en nt t321100908070605095.0% CIPercentA Ap pp pr ra ai is se er rP Pe er rc ce en nt t32110090807060

21、5095.0% CIPercentDate of study: Reported by:Name of product:Misc:A As ss se es ss sm me en nt t A Ag gr re ee em me en nt t每每个个检检验验员员结结果果一一致致图图示示检检验验员员检检验验结结果果与与标标准准一一致致图图示示2022-2-2228Six SigmanWithin Appraisers nAssessment AgreementnAppraiser # Inspected # Matched Percent 95 % CIn 1 10 10 100.00 (7

22、4.11, 100.00)n 2 10 10 100.00 (74.11, 100.00)n 3 10 9 90.00 (55.50, 99.75)n# Matched: Appraiser agrees with him/herself across trials.nFleiss Kappa StatisticsnAppraiser Response Kappa SE Kappa Z P(vs 0)n 1 NG 1.00 0.182574 5.47723 0.0000n OK 1.00 0.182574 5.47723 0.0000n 2 NG 1.00 0.182574 5.47723 0

23、.0000n OK 1.00 0.182574 5.47723 0.0000n 3 NG 0.85 0.182574 4.65564 0.0000n OK 0.85 0.182574 4.65564 0.0000Kappa值大于0.7,每个检验员检验结果一致性可以接受P值小于0.05,说明一致性检验结果可靠LQC成品功能测试MSA结果每个检查员检查结果一致性(重复性)百分比2022-2-2229Six SigmanEach Appraiser vs Standard nAssessment AgreementnAppraiser # Inspected # Matched Percent 95

24、 % CIn 1 10 9 90.00 (55.50, 99.75)n 2 10 10 100.00 (74.11, 100.00)n 3 10 8 80.00 (44.39, 97.48)n# Matched: Appraisers assessment across trials agrees with the known standard.nAssessment DisagreementnAppraiser # OK / NG Percent # NG / OK Percent # Mixed Percentn 1 1 25.00 0 0.00 0 0.00n 2 0 0.00 0 0.

25、00 0 0.00n 3 1 25.00 0 0.00 1 10.00n# OK / NG: Assessments across trials = OK / standard = NG.n# NG / OK: Assessments across trials = NG / standard = OK.n# Mixed: Assessments across trials are not identical.nFleiss Kappa StatisticsnAppraiser Response Kappa SE Kappa Z P(vs 0)n 1 NG 0.78022 0.182574 4

26、.27344 0.0000n OK 0.78022 0.182574 4.27344 0.0000n 2 NG 1.00000 0.182574 5.47723 0.0000n OK 1.00000 0.182574 5.47723 0.0000n 3 NG 0.71459 0.182574 3.91398 0.0000n OK 0.71459 0.182574 3.91398 0.0000检验错误次数Kappa值大于0.7,每个检验员检验结果与标准一致性可以接受P值小于0.05,说明检验员检验结果与标准一致性结果可靠 所有检查员检查结果一致性(重复性)百分比LQC成品功能测试MSA结果202

27、2-2-2230Six SigmanBetween Appraisers nAssessment Agreementn# Inspected # Matched Percent 95 % CIn 10 8 80.00 (44.39, 97.48)n# Matched: All appraisers assessments agree with each other.nFleiss Kappa StatisticsnResponse Kappa SE Kappa Z P(vs 0)n NG 0.840077 0.0527046 15.9393 0.0000n OK 0.840077 0.0527

28、046 15.9393 0.0000n nAll Appraisers vs Standard nAssessment Agreementn# Inspected # Matched Percent 95 % CIn 10 8 80.00 (44.39, 97.48)n# Matched: All appraisers assessments agree with the known standard.nFleiss Kappa StatisticsnResponse Kappa SE Kappa Z P(vs 0)n NG 0.831604 0.105409 7.88928 0.0000n

29、OK 0.831604 0.105409 7.88928 0.0000nAttribute Agreement Analysis Kappa值大于0.7，说明所有检验员检验结果一致性可靠所有检验员检查结果一致性(重复性）百分比所有检验员检查结果与标准一致性百分比Kappa值大于0.7，说明所有检验员检验结果与标准一致性可靠LQC成品功能测试MSA结果2022-2-2231Six SigmaY的MSA-LQC成品耐压测试 测试员测试员 3 3名名; ; 样品样品 1010个个; ; 反复反复 3 3次次2022-2-2232Six SigmaA Ap pp pr ra ai is se er r

30、P Pe er rc ce en nt t321100959085807595.0% CIPercentA Ap pp pr ra ai is se er rP Pe er rc ce en nt t321100959085807595.0% CIPercentDate of study: Reported by:Name of product:Misc:A As ss se es ss sm me en nt t A Ag gr re ee em me en nt t每每个个检检验验员员结结果果一一致致图图示示检检验验员员检检验验结结果果与与标标准准一一致致图图示示Y的MSA-LQC成品耐压

31、测试结果2022-2-2233Six SigmaWithin Appraisers Assessment AgreementAppraiser # Inspected # Matched Percent 95 % CI 1 10 10 100.00 (74.11, 100.00) 2 10 10 100.00 (74.11, 100.00) 3 10 10 100.00 (74.11, 100.00)# Matched: Appraiser agrees with him/herself across trials.Fleiss Kappa StatisticsAppraiser Respon

32、se Kappa SE Kappa Z P(vs 0) 1 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000 2 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000 3 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000Kappa值大于0.9,每个检验员检验结果一致性非常好P值小于0.05,说明一致性检验结果可靠每个检查员检查结果一致性(重复性)百分比Y的MSA-LQC成品耐压测试结果2022-2-22

33、34Six SigmaEach Appraiser vs Standard Assessment AgreementAppraiser # Inspected # Matched Percent 95 % CI 1 10 10 100.00 (74.11, 100.00) 2 10 10 100.00 (74.11, 100.00) 3 10 10 100.00 (74.11, 100.00)# Matched: Appraisers assessment across trials agrees with the known standard.Assessment DisagreementA

34、ppraiser # OK / NG Percent # NG / OK Percent # Mixed Percent 1 0 0.00 0 0.00 0 0.00 2 0 0.00 0 0.00 0 0.00 3 0 0.00 0 0.00 0 0.00 # OK / NG: Assessments across trials = OK / standard = NG.# NG / OK: Assessments across trials = NG / standard = OK.# Mixed: Assessments across trials are not identical.F

35、leiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0) 1 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000 2 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000 3 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000所有检查员检查结果一致性(重复性)百分比没有检验错误Kappa值大于0.9,每个检验员检验结果一致性非常好P值

36、小于0.05,说明每个检验员检验结果可靠Y的MSA-LQC成品耐压测试结果2022-2-2235Six SigmaBetween Appraisers Assessment Agreement# Inspected # Matched Percent 95 % CI 10 10 100.00 (74.11, 100.00)# Matched: All appraisers assessments agree with each other.Fleiss Kappa StatisticsResponse Kappa SE Kappa Z P(vs 0) NG 1 0.0527046 18.973

37、7 0.0000 OK 1 0.0527046 18.9737 0.0000All Appraisers vs Standard Assessment Agreement# Inspected # Matched Percent 95 % CI 10 10 100.00 (74.11, 100.00)# Matched: All appraisers assessments agree with the known standard.Fleiss Kappa StatisticsResponse Kappa SE Kappa Z P(vs 0) NG 1 0.105409 9.48683 0.

38、0000 OK 1 0.105409 9.48683 0.0000Kappa值大于0.9，说明所有检验员检验结果一致性非常好所有检验员检查结果一致性(重复性）百分比所有检验员检查结果与标准一致性百分比Kappa值大于0.9，说明所有检验员检验结果与标准一致性非常好Y的MSA-LQC成品耐压测试结果2022-2-2236Six SigmaY的MSA-LQC成品煲水测试 测试员测试员 3 3名名; ; 样品样品 1010个个; ; 反复反复 3 3次次2022-2-2237Six SigmaA Ap pp pr ra ai is se er rP Pe er rc ce en nt t321100

39、9080706095.0% CIPercentA Ap pp pr ra ai is se er rP Pe er rc ce en nt t3211009080706095.0% CIPercentDate of study: Reported by:Name of product:Misc:A As ss se es ss sm me en nt t A Ag gr re ee em me en nt t每每个个检检验验员员检检验验结结果果一一致致图图示示检检验验员员检检验验结结果果与与标标准准一一致致图图示示Y的MSA-LQC成品煲水测试结果2022-2-2238Six SigmaWit

40、hin Appraisers Assessment AgreementAppraiser # Inspected # Matched Percent 95 % CI 1 10 9 90.00 (55.50, 99.75) 2 10 9 90.00 (55.50, 99.75) 3 10 9 90.00 (55.50, 99.75)# Matched: Appraiser agrees with him/herself across trials.Fleiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0) 1 NG 0.8

41、56459 0.182574 4.69102 0.0000 OK 0.856459 0.182574 4.69102 0.0000 2 NG 0.864253 0.182574 4.73371 0.0000 OK 0.864253 0.182574 4.73371 0.0000 3 NG 0.864253 0.182574 4.73371 0.0000 OK 0.864253 0.182574 4.73371 0.0000Kappa值大于0.7,每个检验员检验结果一致性可以接受P值小于0.05,说明检验员检验结果一致性结果可靠每个检查员检查结果一致性(重复性)百分比Y的MSA-LQC成品煲水测

42、试结果2022-2-2239Six SigmaEach Appraiser vs Standard Assessment AgreementAppraiser # Inspected # Matched Percent 95 % CI 1 10 9 90.00 (55.50, 99.75) 2 10 9 90.00 (55.50, 99.75) 3 10 9 90.00 (55.50, 99.75)# Matched: Appraisers assessment across trials agrees with the known standard.Assessment Disagreeme

43、ntAppraiser # OK / NG Percent # NG / OK Percent # Mixed Percent 1 0 0.00 0 0.00 1 10.00 2 0 0.00 0 0.00 1 10.00 3 0 0.00 0 0.00 1 10.00# OK / NG: Assessments across trials = OK / standard = NG.# NG / OK: Assessments across trials = NG / standard = OK.# Mixed: Assessments across trials are not identi

44、cal.Fleiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0) 1 NG 0.926740 0.182574 5.07596 0.0000 OK 0.926740 0.182574 5.07596 0.0000 2 NG 0.932660 0.182574 5.10839 0.0000 OK 0.932660 0.182574 5.10839 0.0000 3 NG 0.932660 0.182574 5.10839 0.0000 OK 0.932660 0.182574 5.10839 0.0000检验结果本身不一

45、致次数Kappa值大于0.,每个检验员检验结果与标准一致性可以非常好所有检查员检查结果一致性(重复性)百分比P值小于0.05,说明检验员检验结果一致性结果可靠Y的MSA-LQC成品煲水测试结果2022-2-2240Six SigmaBetween Appraisers Assessment Agreement# Inspected # Matched Percent 95 % CI 10 7 70.00 (34.75, 93.33)# Matched: All appraisers assessments agree with each other.Fleiss Kappa Statistic

46、sResponse Kappa SE Kappa Z P(vs 0) NG 0.862315 0.0527046 16.3613 0.0000 OK 0.862315 0.0527046 16.3613 0.0000 All Appraisers vs Standard Assessment Agreement# Inspected # Matched Percent 95 % CI 10 7 70.00 (34.75, 93.33)# Matched: All appraisers assessments agree with the known standard.Fleiss Kappa

47、StatisticsResponse Kappa SE Kappa Z P(vs 0) NG 0.930687 0.105409 8.82927 0.0000 OK 0.930687 0.105409 8.82927 0.0000Kappa值大于0.7，说明所有检验员检验结果一致性可靠Kappa值大于0.9，说明所有检验员检验结果与标准一致性非常好Y的MSA-LQC成品煲水测试结果2022-2-2241Six Sigma1.成品外观检查结果不可以接受，需对检验员进行培训。 责任人：XXX、YYY。 培训结束后需进行第二次MSA分析。2.成品功能、耐压、煲水测试结果可以信赖。MSA结果分析人员培

48、训2022-2-2242Six Sigma成品外观检查培训培训记录2022-2-2243Six SigmaLQC成品外观检查第二次MSA样品 标准 测试员A测试员B 测试员C 1OKOKOKOKOKOKOKOKOKOK2NGNGOKNGNGNGNGNGNGNG3OKOKOKOKOKOKOKOKOKOK4NGNGNGNGNGNGNGNGNGNG5OKOKOKOKOKOKOKOKOKOK6OKOKOKOKOKOKNGOKOKOK7NGNGNGNGNGNGNGNGNGNG8NGNGNGNGNGNGNGNGOKNG9OKOKOKOKOKOKOKOKOKOK10NGNGNGOKNGNGNGNGNGNG

49、测试员测试员 3 3名（同第一次）名（同第一次）; ; 样品样品 1010个个; ; 反复反复 3 3次次2022-2-2244Six SigmaA Ap pp pr ra ai is se er rP Pe er rc ce en nt t321100908070605095.0% CIPercentA Ap pp pr ra ai is se er rP Pe er rc ce en nt t321100908070605095.0% CIPercentDate of study: Reported by:Name of product:Misc:A As ss se es ss sm m

50、e en nt t A Ag gr re ee em me en nt t每每个个检检验验员员结结果果一一致致图图示示检检验验员员检检验验结结果果与与标标准准一一致致图图示示LQC成品外观检查第二次MSA结果2022-2-2245Six SigmanWithin Appraisers nAssessment AgreementnAppraiser # Inspected # Matched Percent 95 % CIn 1 10 8 80.00 (44.39, 97.48)n 2 10 9 90.00 (55.50, 99.75)n 3 10 9 90.00 (55.50, 99.75)n

51、# Matched: Appraiser agrees with him/herself across trials.nFleiss Kappa StatisticsnAppraiser Response Kappa SE Kappa Z P(vs 0)n 1 NG 0.728507 0.182574 3.99020 0.0000n OK 0.728507 0.182574 3.99020 0.0000n 2 NG 0.866071 0.182574 4.74367 0.0000n OK 0.866071 0.182574 4.74367 0.0000n 3 NG 0.866071 0.182

52、574 4.74367 0.0000n OK 0.866071 0.182574 4.74367 0.0000Kappa值大于0.7,每个检验员检验结果一致性可以接受P值小于0.05,说明检验员检验结果一致性结果可靠每个检查员检查结果一致性(重复性)百分比LQC成品外观检查第二次MSA结果2022-2-2246Six SigmanEach Appraiser vs Standard nAssessment AgreementnAppraiser # Inspected # Matched Percent 95 % CIn 1 10 8 80.00 (44.39, 97.48)n 2 10 9

53、90.00 (55.50, 99.75)n 3 10 9 90.00 (55.50, 99.75)n# Matched: Appraisers assessment across trials agrees with the known standard.nAssessment DisagreementnAppraiser # OK / NG Percent # NG / OK Percent # Mixed Percentn 1 0 0.00 0 0.00 2 20.00n 2 0 0.00 0 0.00 1 10.00n 3 0 0.00 0 0.00 1 10.00n# OK / NG:

54、 Assessments across trials = OK / standard = NG.n# NG / OK: Assessments across trials = NG / standard = OK.n# Mixed: Assessments across trials are not identical.nFleiss Kappa StatisticsnAppraiser Response Kappa SE Kappa Z P(vs 0)n 1 NG 0.865320 0.182574 4.73955 0.0000n OK 0.865320 0.182574 4.73955 0

55、.0000n 2 NG 0.932660 0.182574 5.10839 0.0000n OK 0.932660 0.182574 5.10839 0.0000n 3 NG 0.932660 0.182574 5.10839 0.0000n OK 0.932660 0.182574 5.10839 0.0000检验结果本身不一致次数Kappa值大于0.7,每个检验员检验结果与标准一致性可以接受所有检查员检查结果一致性(重复性)百分比P值小于0.05,说明检验员检验结果一致性结果可靠LQC成品外观检查第二次MSA结果2022-2-2247Six SigmanBetween Appraisers

56、 nAssessment Agreementn# Inspected # Matched Percent 95 % CIn 10 8 80.00 (26.24, 87.84)n# Matched: All appraisers assessments agree with each other.nFleiss Kappa StatisticsnResponse Kappa SE Kappa Z P(vs 0)n NG 0.821870 0.0527046 15.5939 0.0000n OK 0.821870 0.0527046 15.5939 0.0000nAll Appraisers vs

57、 Standard nAssessment Agreementn# Inspected # Matched Percent 95 % CIn 10 8 80.00 (26.24, 87.84)n# Matched: All appraisers assessments agree with the known standard.nFleiss Kappa StatisticsnResponse Kappa SE Kappa Z P(vs 0)n NG 0.910213 0.105409 8.63504 0.0000n OK 0.910213 0.105409 8.63504 0.0000n A

58、ttribute Agreement Analysis Kappa值大于0.7，说明所有检验员检验结果一致性可靠Kappa值大于0.9，说明所有检验员检验结果与标准一致性非常好LQC成品外观检查第二次MSA结果2022-2-2248Six Sigma现状能力分析2022-2-2249Six SigmaS S a a m m p p l l e eP Pr ro op po or rt ti io on n109876543210.250.200.15_P=0.2146UCL=0.2517LCL=0.1775S S a a m m p p l l e e% %D De ef fe ec ct t

59、i iv ve e10864222212019Summary Stats0.00PPM Def:214639Lower CI:206327Upper CI:223131Process Z:0.7904Lower CI:(using 95.0% confidence)0.7617Upper CI:0.8192%Defective:21.46Lower CI:20.63Upper CI:22.31Target:S S a a m m p p l l e e S S i i z z e e% %D De ef fe ec ct ti iv ve e12008004002520152520151050

60、6.04.53.01.50.0Tar11现现状状能能力力分分析析P P C C h h a a r r t tTests performed with unequal sample sizesC C u u m m u u l l a a t t i i v v e e % % D D e e f f e e c c t t i i v v e eR R a a t t e e o o f f D D e e f f e e c c t t i i v v e e s sD D i i s s t t o o f f % % D D e e f f e e c c t t i i v v e e不良率