商务英语1总--国家开放大学2022年1月期末考试复习资料-金融管理专复习资料

1、一.交际用语共计10分,每小题2分)15题:选择正确的语句完成下面对话,并将答案序号写在答题纸上。1. Good morning.Far East Logistics Company. This is Lin Hanxue. May I help you?C.Good morning，Mis. Lin. This is Daniel Anderson speaking.2.-一Hello，David! I haven't heard from you for a long time. How have you beenrecently?一C.Not bad，thank you.3.-O

2、h.But why didn't he just own up and tell someone?B. He was too scared that he would be fired，1 suppose.4.- Let me show you how to use the printer.一-B Thanks for your help.5. I.got to know Ted only from his resume. In lact he is not qualified for his job.A.Oh. it's such a pity!1.Could yoa giv

3、e me an exa mple of good tearmworking there?和1B. Sure was the treasurer of the Students”Union2- The senior managers meed the results from last month straight away，so l can'tstop to talk.I"ve got to hurry.c.Ok, see you later. 4.一Sally,eould you lend me your calculatoe? Mine is mot working。，C

4、.Sure， 5.I bet that Mike wisbed you bad tald him that earlier.-C. Well，Mfike isn't a fool, he won't do that again1.一 Here you are.Sir. C.Thank you very much.2.一well,after my report,there'll be a break for refreshments. B.All right,1 see.3.-What if he still doesn't pay up?C. If it'

5、;s a small amount we write it off as bad debt.For larger sums we.4- Oh, but how long will it take to reach LA?B.Usually it takes around 12 days.5.-What's the purpose of your visit today?B.I'm intending to ask for your advice on brand design1.一Thank you very much for helping me.PS A. You'

6、re welcome.2.一Hello,Lucy. How are you?And you? A.Fine,thanks.,3.一 Help yourself to some fish. B.Thank you.4.一Good morning. Far East Logistics Company.This is Lin Hanxue.May I help you?C. Good morning, Ms.Lin.This is Daniel Anderson speaking.1.一Oh.1 am not feeling well.I've got a cold.inadafrto T

7、 C.I'm sorry to hear that.2. Linda.you speak English very well. B.Thank you very much.3. Kate,could you answer the telephone,please? A.OK.4.一 Oh,but how long will it take to reach LA? B.Usually it takes around 12 days.5.一 Hello,David! 1 haven't heard from you for a long time. How have you be

8、en recently? C.Not bad, thank you.二.词汇与结构(共计30分,每小题2分)620题:阅读下面的旬子,从A、B,C三个选项中选出一个能填入空自处的正确选项,并将答案序号写在答题纸上。6.1”m particularly proud of _l organized the finances.C. how7.There are some visitors _ to our marketing department next week.B. coming8.But the charge will be_ and it also slows down delivery.

9、C. higher9.The third part is the _ ._ results.C.expected10. we try our best to _your requirement.B.meet11.Every business has its uaps and downs， and so _ ._._every person.B does12.18 of the EU members have replaced their national currencies by Euro notes andcoins _._2002.C since13.It is better to te

10、ll someone to get itB fixed14.The company's Human Rescurces department will then select the most suitablepeople to_ an interview.A. attend15.The ten-day display and sale _finished tomorrow.Cwill be17.Don't worry so much- _-_._ is rmy job!B worrying18.Those numbers come to mean the world to y

11、ou _they give you the record ofhow much money yo"ve earned or lost.C because19. we are usually very promptsettling your accounts.A. in20.1've learned _today.A. somcthing new6.You won't choase this brand name._A.will yoa7.There was ._ in the meeting room as the general manger predicted t

12、hecompany's sales target.A. silernce8.I'd like to kmow whar time we can get the eontainer._ it is in the port.B when9.I hawe finished _._ your praject plan.C.readimg10. Prices may change quickly if supply or demand_A. chamges11. Thme reexaminstion results indicate that one-third of the gaads

13、 are not ._.suandard.A. up to12.The tem-day disgplay ard sale _finished tomnarrowe .C. will be13.I*_.: the remittaance for you im our records. .，.这多风版·C. check up14._. is very important that you don"t make any mistakes when you emleulatethose figures'r gh : ohOeteogwti uire orionl yu.i

14、, !hunmo snitan B Ita ts elu9tat it aat !.at2or15,But tahe chasgce will be reand it alao eslsewap aorn dlvsr.C. higher17.At uniwersity l_neweer_.my assignenemts in lateB have-handed”18. wWhen a company needs to_ new people，it may advertise the job in amevwspaper or on a webaite.L .i ctiA. employ19.W

15、e'll let you kmow when we_ a decision.C make20._.your eheek is received within a wcek we shall hawe no alternative.AUnlessAs6.It is a fact_his wife, Josephine Dickson,always had some minor accidents. A. that8.The ten-day display and sale_finished tomorrow. B.will be9.The marketing departmentthe

16、sales for the last six months. A.has summarized10. 1'd like to know what time we can get the container_it is in the port. B. when12.1 hope our plan will_by the board. C. be approved13.There was_ in the meeting room as the general manager predicted thecompany's sales target. A. silence15. If

17、you want to pay something in another currency,you have to change yourmoney into the other money. B. for16.I'll get your RMB for you while you're_these forms. A. filling out17.Goods are carried by severalof transporton road or rail,by sea or air. A. means18.we try our best to_your requirement

18、. B. meet19. Every business has its ups and downs, and soevery person. B.does20. Do you think you could cut it _30%? A.by6.Theremany people running in the park every morning. C. are7. These police often_the children across the street. A.help8. It is better to tell someone to get it. B,fixed 10. You

19、are planning to export this product to Europe.? B. aren't you11.Markets are the system thatsome people's demands and some otherpeople's supplies. C. bridges12. Small holes should be made in the_cloth to let the moisture out. B waterproof13.1_ packing in wooden cases.lual at am oan bies c

20、tonSla lw A. prefer14.I'lI_the remittance for you in our records.,、 C.check up li15.There are some visitorsoto our marketing department next week. c. coming16.The woolen gloves shouldin twenty boxes. A. be packed18.I'd like to know what time we can get the container_ it is in the port. B. wh

21、en6.The whole family. enjoying the beautiful music now. A. are all7.一 How many children_in the picture?一 Three. A. are there8. We're sorry to tell you that your remittance_yet. B. hasn't arrived9.This story is about some American students _._ learned business skills byoperating their own ban

22、ks. A. who10. Now，we have enlarged andour domestic market and European market. A. consolidated13. The questionwe should use this brand name will be decided by ourmarketing team. B. whether15. Ihave finished_your project plan. C. reading17. Actually，buyers are the group of people_want to buy certain

23、goods orservices.B. who18.The next shareholder's meeting wasat the end of this year. A. scheduled19.A week ago.I sent him a statement_the amount overdue. B. showing20.is very important that you don't make any mistakes when you calculatethose figures. C.It三.阅读理解(共40分,每小题4分)21一25题:阅读下列短文,从A,B,

24、C三个选项中选出一个正确答案,并将答案序号写在答题纸上。Passage llf you don't have much experience of making phone calls in English，making a businesscall can be a worrying experience.Most business people，unless they feel very confident，prepare for an important phonecall in a foreignm language by making notes in advance. An

25、d during the call they make noteswhile they're talking to help them to renember what was said.Although it's quick and convenient to phone someone to give them information or to askquestions，the disadvantage is that there is nothing in writing to help you to remember whatwas said It 's es

26、sential to make notes and often when an agreement is reached on the phone,one of the speakers will send a fax or e-mail to confirm the main points that were made.Because it's so easy to be misunderstood when talking on the phone，it's a good idea torepeat any important information (especially

27、 numbers and names) back to the other personto make sure you've got it right. Always make sure you know the name of the person you'retalking to. lf necessary，ask them to spell it out to you，so that you can make sure you'vegot it right-and try to use their name during the call. And make s

28、ure that they know yournarme tco.21.If you don't have much experience of making phone calls in English，making abuminess cell can be _.·C. a painful thing22.Most business people prepare for an important phone call in a foreign language bymaking notes in adwance because _.Btheir foreign langu

29、age isn't so good23.When the speakers reach an agrecment on the phone,_will send a fax ore-mail in order to eonfirn the main points that were rmade.A. one of them24. What does “it"refer to in the first sentence in paragraph four - to make sureyou've got it right"?A. irmportant info

30、rtmation25.The best title of this passage would be "_-_""。B. Making Business Calls2630题:请根据短文内窖判断鲐出的语旬是否正确,正确的写"“T",错误的写""F”,并将答案写在答题纸上。Passage 2Beads，stones，scashells，paper，precious metals such as gold and silver，base metalssuch as iron have all been used as noney

31、.Today，money is printed on paper. A lot ofcountries use their own currency，with names such as dollar，pound，franc，ruble，yuan andso on. Since 20o2，18 of the EU members have replaced their national currencies by Euronotes and coins.lf you want to pay for something in another currency，you have to change

32、 your moneyinto the other noney. lf you want to travel outside your native country，you need to changeyour own country's money for the money of the country you are visiting.Most large bankssell foreign currencies. You can exchange money at a bank or at an office of a tourist agency.Wherever you g

33、o，exchanging money puts you in touch with international finance,which is concerned with exchange rates between different currencies.Leciding the rate for theinternational exchange of money is one of the most complex aspects of international banking.26.Currency only means money in the form of paper.F

34、27.Euro is available in all EU member countries.F28.You need to change mmoney if you travel abroadl.T29.Banks are a good option to get your money exchanged.T30.The best title for this passage is“The History of Money"".FPassage 1Accounting is More Than Numbers .v t.tAccounting could date ba

35、ck to about 7, o00 years ago.People of that time relied on oldaccoumting methods to record the growth of erops and herds.Aceoanting has gre'ilydeveloped with the growth of joint-stock comapanies.衣 When you think of aceoanting，you may find pages of iables and nambers. That imagedoesn't usuall

36、y give you too much excitement. When you hawe your own busimess。though,those numbers come to mean the warld to you becasse they give you the record of how muchmoney you've earned or lost.。ty .t，t. t .t in.:Actually, accounting is not simply about atrange dollar armounts or boring nurmberssthey&#

37、39;re your salea figures.your eosts。 and your prolits In other words，aeeounting is alangunge of busimess. Once you know how to work with those nambes.bow to read thosernambers and how to read the story they tell.you will be able to manage your businesstoward greaner suecess.21. Accountimg could date

38、 back to aboutyears ago triA.7,00022.People in the old days relied om old accounting methods to record-C. the growth of crops and herds . hses 新一:nv。.23. Accoun ting has gmmatly changed with the developmeat of ". crops and herdsB。jaizt-atock companies24.Accounting is very important in your busi

39、ness because it shows A how much maney you've earned or lost25.According to the writer，accounting is i c. Both A and B2630题:请根据短文内容判断(出的语匈是否正确,正确的写""T"",倍误的写"""",并将答案写在笞蘧纸上。Passage 2It's clear that success and failure are important and common togica.Ev

40、ery busineas hasits upm and downs， and so does every person.In other words，sometimes we succeed andsometimes we fail.Another common way of saying this is "You win some and you losesome。 "Nobody vwins all the time，not even in the great sucess stories that we read or hear-IP·about. !,aT

41、hink of a successful entrepremeur. Now，do you think that person achieved greatsuCcess on his first attempt? In 99% of eases，the answer is mo. Ewery successfulbusinessperson learned through failture. Now have a look at your faworite business newssite You'll see that almost.every story can be put

42、into either the category of success ar thatof failure Businesses either grow or shrink but they don't remain the same.T26.Every person has his or her ups and dowms，”.iotypo.t .rT27.A eommon saying “Yoa win some and you lose some"” means that sometimes wesmcceed and sometimes we faiL.T28Ewer

43、y auccesaiuL basinessmen achieved great saccess om their first try.FSuccessful businessmen learn through fmilare. lSmea6i 。"T30.Busimesses either shrink or renain the same.FPassage lExports are either raw materials or manufactured goods. Raw materials are products ofthe land.such as cotton, tim

44、ber or rubber. Some raw materials,such as iron ore, come frommines. These raw materials are often exported by the countries that produce them to othercountries where they are made into manufactured goods.Sorme countries produce food for export, for example,meat,sugar,or cereals such aswheat and maiz

45、e. These countries are agricultural countries. An agricultural country needsfertile land and a good climate. A cold, dry climate is not suitable for agriculture.A country which produces manufactured goods is known as an industrialized country. Anindustrialized country cannot always produce enough fo

46、od for its own needs. In this case, itdoes not export foodstuffs. Instead it has to import them. It relies on exports of manufacturedproducts and pays for imports with the money it earns from the exported goods.oeatru21.From the first sentence of the passage we can know that there arelia_kinds ofexp

47、orts. A. two22.Raw materials are often exported by the countries that produce them to othercountries whereB. they are made into finished productss ernt.110ar boamnd24. An industrialized country usually has to import foodstuffs becauseA. it cannot always produce enough food for its own needs25.The be

48、st title of this passage might be“ B.Export2630题:请根据短文内容判断给出的语句是否正确,正确的写"“T",错误的写“F",并将答案写在答题纸上。Passage 2International TransportTransport plays an important part in international business because goods produced haveto be delivered to the buyers abroad,and the delivery of goods is to b

49、e made possible bytransport services. Goods are carried by several means of transport-on road or rail,by sea orair.And in recent years,combined transport which is a road-sea-rail carriage appeared.With the expansion of international trade,the container service has become popular. Theuse of container

50、s provides a highly effective form of transport by road,rail andsea. Basically，about 98% of world trade is carried out by sea transport. Besides transport bysea, road,or rail,nowadays in order to speed up delivery，carriage by air has also becomepopular.26.Transport plays an important part in interna

51、tional business because goods producedhave to be sent to everywhere in the world. F27.Combined transport which is a road-sea-rail carriage appeared recently. T28. With the expansion of international trade,the combined transport service hasbecome popular. F29. The use of containers gives a very helpf

52、ul method of transport. T30.Today carriage by air has become popular because it can speed up delivery. TEveryone likes living in a clean and comfortable environment. If the environment is bad,it will affect our body, and make us not feel well. Sometimes we may be terribly ill.At thattime we don'

53、t want to work,and we have to stay in bed and rest at home.So theenvironment is very important to us.1t 's the germ that makes us ill.There are germs everywhere.They are very small andyou can't find them with your own eyes. You can see them with a microscope.There maybe hundreds of them on a

54、 very small thing. Germs can always be found in dirty water. Whenwe look at dirty water under the microscope,we shall see them in it. Germs can also befound in air and dust. If you cut your finger, some of the dust from the floor may go into it,and you will have much pain in it. Sometimes the germs

55、will go into all of your body，andyou will have pain everywhere.To keep us healthy，we should try our best to make our environment become 21.The writer tells us thatneyahpaaeg ee sesnNrC. we feel well when the environment is gooa22.Germs are _A. very small things that you can't see with your eyesd

56、sisctht iao4.1323.Where can germs be found? They can be found A. everywhere24. How will you feel if germs go into the finger that is cut?s ny i tal ,TeA.Iwill feel nothing. C. Iwill feel painful.25. From the passage we know that_ c. germs may make us ill2630题:阅读下面的句子,根据文章内客进行判断,正确写“T”错误写“F”T。Beads,s

57、tones,seashells，paper,precious metals such as gold and silver，base metalssuch,as iron have all been used as money.Today，money is printed on paper.A lot ofcountries use their own currency,with names such as dollar,pound,franc，ruble, yuan andso on. Since 2002,18 of the EU members have replaced their n

58、ational currencies by Euronotes and coins.If you want to pay for something in another currency, you have to change your moneyinto the other money. If you want to travel outside your native country, you need to changeyour own country's money for the money of the country you are visiting. Most large bankssell foreign currencies. You can exchange money at a bank or at an office of a tourist agency.Wherever you go,exchanging money puts you in touch with international finance,which is concerned with exchange rates between different currencies.Deciding the rate forthe international exchang