18封最全亚马逊站内信邮件模板格式_第1页
18封最全亚马逊站内信邮件模板格式_第2页
18封最全亚马逊站内信邮件模板格式_第3页
18封最全亚马逊站内信邮件模板格式_第4页
免费预览已结束,剩余1页可下载查看

下载本文档

版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领

文档简介

1、精心整理1. 亚马逊卖家发货到达时间邮件模板Dear_,Thankyousomuchforyourgreatsupportonus.Usuallyittakesabout7-12daysfortheitemtoreachyou.Anyquestion,feelfreetocontactusandwewillreachyouatthesoonest.Bestregards2. 回复买家询问物流情况的邮件模板Dear_, Thanksforyourmessage.Hopeyouaregreat.Sorryfordisturbingyou,wetrackedyourshipping.Thepacka

2、geisnowonthewaytoyourplace(itisno wreachingyourlocalpostoffice).Internationalshippinginformationmaynotupdatesoprompt,usuallyittakesaround7-15daysforshipping.Couldyoupleasekeepyourpatienceandwaitforafewmoredays?Wewillkeeptrackingforyou,anynewswewillinformyouasap.Yourunderstandingwillbehighlyappreciat

3、ed.Bestregards3. 先填单 , 漏发货后,向客人解释的邮件模板Dear_, Thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.Wecheckedthetrackinginformationfoundthereisnoupdateinformationasyousaid.Wewillcontactthepostofficetofindouttheproblem.Wewonderwouldyoustillwanttheitem,ifyes,informusthesizeandwewillresendyouasa

4、p.Ifnot,wewillmakeyouthefullrefund.Waitingforyourreply.Anyinconveniencehopeyourkindunderstanding.Bestregards4. 产品发货后,客户提出要换货的回信邮件模板Dear_, Thanksforcontactwithus. Sorrytotellyouthattheitemhavebeendispatched,andwecan'tchangeitforyounow. Weknewyoureceiveitanditisnotsuitableforyou. Toexpressourapolo

5、gize,weprovidefewsuggestionfollowingby:1. Wewillarrangeasuitablereplacementforyouforfree2. Wecanrefundfullpriceforyou.Whichonedoyouprefer?Sorryforallinconvenienceitledto.Lookingforwardtoyourreply.Sincerely,5. 亚马逊卖家邀 feedback 的邮件模板Dear-Thankyouforyourpurchase!Orderid_.Iamwritingtoconcernwhetheryouhav

6、ereceiveyouritem.Areyousatisfiedwithourproductandservice.Ifyouhaveanyquestionwithyourorder,pleasecontactwithus.精心整理精心整理Wewouldtryourbesttosolveit.Ifyouaresatisfiedwithourservices,wouldyoupleasegiveusahonortoshareyourfeelingonthefollowinglink:Thanksinadvance.Wewillreallyappreciatewithit.Haveaniceday!

7、Bestregards6. 买家要求退货,卖家回信邮件模板 ( 自发货 ) Dear-Thankyouforcontactingusregardingyourinquiry.Wefoundyourreturnrequest.CouldIknowthereasonwhyyouwanttorefund?Arethereanyissuesofourproduct?Ifyes,couldyousentthephotooftheissuesthuswecanhelpyoubetterandsubmittoQC.Willitbepossibletogivenewoneasacompensation?Orh

8、owaboutwemakeyouapartialrefundasawaytomakeupforthis?Lookingforwardtoyourreplysoon.Bestregards7. 亚马逊客户退货的询问原因邮件模板Dear-Thankyousomuchforyourgreatsupportonus.Sosorryfortheinconvenienceitcaused.CouldIknowthereasonwhyyoureturntheitem?Arethereanyissuesofourproduct?Ifyes,couldyousentthephotooftheissuesthus

9、wecanhelpyoubetterandsubmittoQC.Waitingforyourreply.Bestregards8. 客户询问货物的 trackingnumber 的回信邮件模板DearYourpatienceandunderstandingaregreatlyappreciated.Ifyouhaveanyotherquestionsorconcern s,feelfreetocontactus.Bestregards9. 索取 Review 模板 Dear ,MynameisXandIamtheownerofYourAmazonStoreName.Iwanttopersona

10、llythankyouforbeingoneof ourcustomers!Inoticedthatyourorderwasdeliveredrecently.ProductOrdered:XYourorder:?insertcustomer'sorder#insidethesebracketsanddeletebracketsIhopethatyou'vehadachancetotrytheproduct.Iwanttomakesurethatyouare100%happy.Ifyouhave 精心整理精心整理anyissues,pleasereplytothisemails

11、oIcanmakeitright!(Infact,Ilovetohearfrompeoplewhoareenjoyingmyproducts,soI'dliketohearfromyouevenifeverythinghasgonesmoothly!)Ifyouarenotsatisfiedwiththeproduct,pleasegiveusachancetomakeitright!Respondtothisemai l,andIwilldowhateverittakestomakeyouhappy.We'dbehonoredtogetyourhonestexperience

12、andsuggestionoftheproduct!?ThankyouagainfororderingfromYourAmazonStoreName.Wetrulyappreciateyourbusiness.WeLOV Eourcustomersandwewillalwaysbehereifyouneedus.Wishingyouthebest,10. 亚马逊的商品被跟卖,发警告信的邮件模板Dear?“?B?” ,?Ithascometoourattentionthat“?B?”isusingthe"A"trademarkwithoutlicenseorpriorwrit

13、tenauthorizationfrom"A".?"A"holdsfederaltrademarkregistrationsintheUnitedStates.So?“?B?”listingsviolate"A"trademarkandintellectualpropertyrights.YouarealsoinbreachofAmazonsParticipationAgreement.Therefore,wedemandthatyouimmediatelyremovealllistingsonAinwhich“?B?”utilize

14、sourtrademarksandimagesprotectedbycopyright.“ ?B? ” currentlyhasatleastonelistingonAforproductsthatutilize“ A s”trademarksand/orcopyrightswithout?authorization.Seethefollowing?ASIN:B001234567(写自己的 ASIN)"A"istheonlyentityauthorizedtoprovideauthorizationtosellitsproductsonA.Yourlistingconsti

15、tutesaviolationof?"A's"trademarkrights,copyrights,andAmazonsParticipationAgreement.“?B?”'sinfringinglistingsmustberemovedimmediatelytopreventdamageto"A"brandandlostsales.While"A"hasmanyoptionsavailableunderthisstate.Butwewouldprefertoresolvethismatteramic ably.P

16、leaseconfirmtousinwritingwithin24hours,thatyouhave:(1)Removedallof"A s"trademarksandcopyrightmaterialfromyourAlistingsandanyotherwebsiteorpublicd isplayyouoperate;(2)Removedallof"A s"listingsofproductsitclaimstobeassociatedwith"A s",includingbutnotlimitedtotheASINsliste

17、dabove精心整理精心整理Thankyouforyourattentiontothismatter.Pleasecontactusifyouhaveanyquestions.Legalonbehalfof"A"11. 邀请顾客成为老客户群邮件Dear_,Thanksforyourkindlysupportfor店铺名 .Toexpressour grateful,wewanttoinviteyoujoininour“VIPteam(自己取名) ”OurVIPteammember(自己取名 )canexperienceournewproductinadvanceandenj

18、oydiscount.JustcontactuswithorderIDbycontactingouremailonattachment.(把邮箱放在附件上)Wearewaitingforyouremail.Haveagoodtime.Bestregards,12. 买家不知道如何使用产品的回信邮件模板Dear , Thankyouforcontactingusregardingyourinquiry. WearereallygratefulwithyourquestionThuswecanrealizeourshortageofproductlisting.Wewillupdateourlis

19、tingtoperfectourproductinformation.Thereisthelatestinstructionofourproduct.Pleasechecktheattachmentforyourreference.Ifyoustillhaveanyquestion,pleasebefreetocontactwithus. WewilldoourbesttohelpyouASAP. Bestregards,13. 给买家补发自发货售后件的通知模板Dear , Hopeyouarefineanddoingwell. Wehavealreadyarrangethereplaceme

20、nttoyouforyourreference. ( 产品具体参数 )Thetrackingnumberis_,pleaseclicktheattachmenttogetmoredetail.Itwilltake7-10daytoarriveyourcitybecauseofthelongdistance.Thanksforyourkindlyunderstandingandsupport.Ifyoustillhaveanyquestion,pleasebefreetocontactwithus.WewilldoourbesttohelpyouASAP.Bestregards,14. 差评跟进

21、邮件 ( 进度一 ) Dear , Howareyourecently?Hopeyouandyourfamilyaregood.Wefoundyourreviewfor( 产品 ).WearereallysorryfortheinconvenienceitcausedToexpressourapologize,weprovidefewsuggestionfollowingby:1. Wewillarrangeasuitablereplacementforyouforfree2. Wewillprovideaclaimcodeforyou.3. Orrefundall精心整理精心整理Whicho

22、nedoyouprefer?Lookingforwardtoyourreplysoon.Bestregards,15. 差评跟进邮件 ( 进度二 ) DearHopeyouhaveagreattime.Iamwritingtoconcernwhetheryouhavereceivethereplacement.Ifyoustillhaveanyquestionwithyourorder,pleasecontactwithus.Wewouldtryourbesttosolveit.Ifyouaresatisfiedwithourservices,couldyoudomeabigfavortoupgradethereivew?Thefollowinglink:Itisreallyimportantforme.Wewillreallyappreciateforit.Sincerely,16. 客户订购多个产品,卖家发邮件确认产品订单Dear,Thankyousomuchforyourgreatsupportonus.Wehavereceivedyourorderof “ XXXXXX”

温馨提示

  • 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
  • 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
  • 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
  • 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
  • 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
  • 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
  • 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。

评论

0/150

提交评论