新版剑桥商务英语中级 ways of working,making contacts

1、1.1 Ways of working 1.2 Making contactsBusiness English Lesson 2 内容/Contents 01Writing：Business correspondence02Listening： Working from home03Grammar：Present tenses01Writing：Business correspondence商务通信商务通信4 Business correspondence 商务通信商务通信Note（商务便条）Message（商务留言）Memo（备忘录、商务便函）E-mail（商务书信）01 Writing：B

2、usiness correspondence 商务商务通信通信5 1、Memo（备忘录、商务便函）01 Writing：Business correspondence 商务商务通信通信Q1 What is a business memo？Q3 What is the language features of business memo？Q2 How to write a business memo？6 01 Writing：Business correspondence 商务商务通信通信Memo is short for memorandum，a written message sent by

3、 one person to another or a group of people within the same organization.Q1 What is a business memo？7 01 Writing：Business correspondence 商务商务通信通信Format格格式式Q2 How to write a business memo？To：这一标题后面应写收信人的姓名与职衔，姓名前可以用尊称或不用 。如：To：Mr. John SmithTo：Sales Manager 8 01 Writing：Business correspondence 商务商务通信

4、通信Format格格式式Q2 How to write a business memo？From：这一标题后应写发信人的姓名与职衔：职衔可根据需要决定写或不写，但姓名前不要用尊称。 9 01 Writing：Business correspondence 商务商务通信通信Format格格式式Q2 How to write a business memo？Date：日期的写法同书信里日期写法的要求完全一样，不要用数字来表示月份。 10 01 Writing：Business correspondence 商务商务通信通信Format格格式式Q2 How to write a business m

5、emo？Subject：这一标题后是写事由的，事由必须简洁明了，不要用完整的句子，用一个或几个词汇简单概括便函的内容，以便查阅。如：Promotion of Staff Vacation Schedule11 01 Writing：Business correspondence 商务商务通信通信Format格格式式Q2 How to write a business memo？Message：力求简力求简明、确切。明、确切。首先应直入主题，列出最首先应直入主题，列出最重要的信息，然后可以具重要的信息，然后可以具体说明事由、情况，提出体说明事由、情况，提出意见和建议意见和建议等等。需要指出。需要

6、指出的是，备忘录得末尾不需的是，备忘录得末尾不需要签名要签名。12 01 Writing：Business correspondence 商务商务通信通信Q3 What is the language features of business memo？To：All Staff From: Ray Bonner Date: 24th June Subject: Trial of flexitime system Further to our previous meeting, we are pleased to be able to confirm that the new flexitime

7、 system will come into operation as from 1st August. The system applies to all administrative and office staff. May I remind you that any production staff on the current shift system remain unaffected by these changes. l Memos do not begin with a salutation.l No closing remark. Such as Sincerely or

8、Best regards 13 2、Note and Message （商务便条）01 Writing：Business correspondence 商务商务通信通信Q1 What is a note or message ？Q3 What is the language features of note or message ？Q2 How to write a note or message？14 01 Writing：Business correspondence 商务商务通信通信Note is a kind of simple letter. Its form is quite si

9、milar to that of a letter. It is made up of date, salutation (heading), body, ending and signature.Q1 What is note ？15 01 Writing：Business correspondence 商务商务通信通信Format格格式式 April 24th Dear Mike, Im thrilled to tell you that I have got two tickets to the concert of Lingdian, a famous group pop band i

10、n China. I once heard that they were your favorite band. Therefore, would you like to join me? The due date will be on next Saturday, i.e. April 30th. Do let me know if you are interested. Yours, Tongtong1.Salutation2. Date3.Body4. Complimentary close便条的特点在于内容简短，大便条的特点在于内容简短，大多是临时性的询问、留言、通多是临时性的询问、留

11、言、通知、要求等。与正规书信相比，知、要求等。与正规书信相比，便条的语言更为口语化。便条的语言更为口语化。16 01 Writing：Business correspondence 商务商务通信通信From: Hi Rona How are you? I got a note to say you called. Great news that you passed your final exam! Im sorry that I didnt get back to you but its been crazy here. The network was down for three days

12、 so all our customers were receiving the wrong orders! Anyway, how about meeting for lunch this week? If you cant make it, dont forget the party this weekend. Do you want me to pick you up at 8? See you soon. Eve Dear Mr. Hynes:RE: Replacement of item 00-A104With regard to your letter dated 12th Jun

13、e, I am writing to confirm that we can offer you a replacement item and this will be sent out today. I would like to apologize for the delay with this. Unfortunately, this was due to recent changes to our network. On behalf of Lar Bonner I would like to thank you for your custom. We look forward to

14、working with you again in the future.Yours sincerelyEvelyn BoerCustomer ServicesTel: 0207 865 849With reference toEve- can you call someone called Rona back asap? She passed.BACKAs soon as possible1.I am writing to2. Further to our previous meeting3.With regard to your letter dated4. how about5. I w

15、ould like to apologize for6. Im sorry that7. we are pleased to8. Unfortunately9. Can you10. Do you want me to11. May I remind you12. Dont forget13. we look forward to working with you14. See you soon15. Yours sincerelyAnswer20 Cautions 注意020103Content内容点以及自由发挥部分Accuracy语言用词的准确性Conciseness简洁，字数控制 02L

16、istening:Working from homeListening1.You will hear a woman called Michela talking about working from home. 1) What does she say is important when working from home?2) What does she think are some of the advantages and disadvantages of this way of working?Have a timetable and stick to it.Advantages:

17、- you spend more time with the children- more flexibility- the company saves money on office space- no commutingDisadvantages:- sometimes you work in the evening- you miss people and office news2 Listen again and answer the following. 1) Complete the notes about Michelas typical day.7:00 7:00 get up

18、, get the kids readyget up, get the kids ready8:30 8:30 9:00 9:00 12:00 12:00 14:30 14:30 take kids to schoolstart workhave lunchfinish work 2)How long has she been with her current employer? How long has she been home-working?Shes been with her current employer since she left school, but shes been

19、home-working for five years.3)Is she doing anything different from normal this week?Shes going to the office every day to meet visitors. Listening script I=Interviewer M=MichelaI: OK, Michela. You work from home now. Can you tell me about a typical day?M: Sure, I always get up around seven and the f

20、irst thing I do is get the kids ready for school. I take them at eight thirty and then I always start work at nine.I: Do you ever have a day where you decide to have the morning off and start work later?M: No, you cant do that. Its important with home-working to have a timetable and stick to it. If

21、you end up watching TV or doing the cleaning then it isnt for you. So I have lunch at twelve and finish work at two thirty to get the children. Listening scriptI: Was that why you gave up you office job?M: Yes, I wanted to spend more time with the children. It gives me more flexibility. Sometimes I

22、need to work in the evening but usually it isnt a problem.I: So how long have you been doing this kind of work?M: For about five years. Ive been with the same company since I left school, but with the Internet and technology its easy now to be at home.I: So your employer doesnt mind. Listening scrip

23、tM: No. It means the company saves money on office space and as long as I get the work done, theyre happy. Sometimes I still go into work to meet clients and so on. For example, Im going in nearly every day this week because we have visitors from another company and I cant really invite them over to

24、 my house. Besides, its nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues. I miss that side of going into work every day.I: Is there anything else you miss?M: Ermm. No, not really. And Ill tell you what I really dont miss and thats having t

25、o spend two hours commuting on the bus and train every day03Grammar： Present tenses28 03 Grammar：Present tenses （现在（现在时态）时态）一般现在时现在进行时(1)用于表示说话时或说话前后正在进行的动作：Were doing some consultancy for them at the moment.眼下，我们正在为他们提供咨询。(2)用于表示变化的趋势或局势：Interest in our new range is growing faster than even we anticipated.用户对我们新产品系列的兴趣增长快，甚至超过我们的预想。(1)用来指经常性的动作：I normally start