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1、精品文档，值得拥有1 / 4Phase IDevelop Framework1. Develop PG&E Business Risk Control ModelUsing the strawma n, discuss each of the risks and refinethe strawman to a workable PG&E model.o PG&E Busi ness RiskControl Modelo Defin iti ons of each riskProject Man ageme ntTeam2. Develop PG&E Business Risk Con trol

2、FrameworkUsing the strawma n, discuss each of the objectives andrefi ne that strawma n to a workable PG&E framework.o PG&E Busi ness Risk Controls Frameworko Defin iti ons of eachobjectiveProject Man ageme ntTeamPhase IIUn dersta nd the Process3. Flow charts/DataGatheri ng1. Obta in existi ng flow c

3、harts of the processes andsubprocesses. The flow charts must be detailed eno ughto en able a sufficie ntun dersta nding of the process.2. Obta in existi ng hard data regard ing the process.Gather tran sacti on types, volumes of tra nsact ions,process ing days, process ing times etc.Process flow char

4、tsProcess data fileUn dersta nding of theprocessProcess teamIden tify the Risks4. Pull-outs of the Business Risk Model(BRM)For each process and if required, sub process, develop anoverview ide ntify ing areas of greatest pote ntial risk.Power point slide showingBRM and the“pul-out”of critical risks.

5、Process Team精品文档，值得拥有2 / 4Measure the Risks5. Risk measureme ntFor each process use the four quartile approach to assessthe most sig nifica nt and likely risks.Assessme nt chart show ingthe most sig nifica nt andlikely risks.Note: This will serve as theguideli ne for desig ning theeon trols.Process

6、teamSource the Risks6. Source the risksFor each process, determine the source points of the risksno ted in the pull-out and desig nated as“third or fourth quartileo Process flow show ing thesource of the risksProcess Team7. Developme nt of riskaccepta nee matrixUsing the flow chart and hard data, de

7、velop a strawma nof the risk accepta nee framework. Define measureme nts,and tolera nee levels.Strawma n of risk acceptanee matrix8. Risk Accepta neeMatrix ReviewReview the strawma n of the Risk Accepta neeMatrix with Project Management Team. Finalize the matrixand obtain managements approrequired b

8、y project man ageme nt.Risk accepta nee matrix val ifProcess TeamProject man ageme ntTeamDesign the Controls9. Desig n the con trolsUsing Global Best Practices, select and desig n con trolsto reduce risk in each process. Risk desig n should reducerisk an acceptable tolera nee level.Busi ness Risk Ma

9、trix by control pointProcess flow show ingsources of risk and con trolpointsEach process team精品文档，值得拥有3 / 410. Risk Accepta neeand Con trol Desig nUsing the risk acceptance matrix, for each of the sourcesof risk, determ ine the measure that indicates the processis“in control”Walk through each of the

10、 risk con trols with the ProjectManagement Team. Refine controls with man ageme nt input.Revised process flowFinal risk accepta nce matrixincluding selected performance measures and final riskaccepta nce matrixProcess teamsProject man ageme nt11. Fin alize risk con trolmatrixUsing the results of the

11、 focus group, finalize the risk control matrix.Final Busin ess RiskCon trol MatrixProcess TeamBuild the Risk Con trols into the Process12. Develop deskproceduresWork ing with the cha nge man ageme nt team, expa ndthe risk con trols in the risk con trol matrix to build the controls into the desk proc

12、edures.Desk procedures which integrate the con trols.Process TeamPhase IIITrai ning, Policy Developme nt, Change Man ageme nt13. Develop trai ningWork with Change Man ageme nt to develop tra ining.Focus on impleme nti ng the new risk con trols and elim inat ing old con trols that do not address risk.Address other Change Man ageme nt issues which arosein the Process.Training docume ntati onProcess Team精品文档，值得拥有4 / 4Phase IVMon itori ng14. Mon itor the processupon impleme ntati onDesig n a process for measuri ng and e