国际电话中的常用语1

1、国际电话中的常用语May I sp eak to Mr. Brow n?Who's sp eak ing, p lease?rm sorry, he is not in no w."Would you like to leave a message?Mr. Brow n is on ano ther line nowHold the line a mome nt, pl ease.May I have Ext. 5883?I can't hear you.Would you sp eak a little louder?rm sorry. I have the wro

2、ng nu mber.You are wan ted on phone.Will you ask him to call me back later?I was cut off. Will you connect me aga in?We'll call you back in a few minu tes. Will you hang up and wait, pl ease?I want to p lace an overseas call to New York.Could you tell me the time and charges after the call?Sorry

3、, I can't wait. PI ease can cel the call.This is the Singapore op erator. Would you connect me with Mr. Lee in the Intern ati onal Dep artme nt?This is the overseas op erator in the Un ited States. You have an overseas collect call from Mr. Smith in San Fran cisco. Will you acce pt the charges?拿

4、起话筒的时候，可先用Hello. Good morning. Good afternoon等问候对方，并报 上自己的公司名、部门名、姓名等，如此可予人态度亲切的感觉。(1) 早安。这里是正泰贸易公司。我能效劳吗？ Good morni ng. This is Che ngtai Trad ing Company. May I help you?(2) 午安。这里是大安商业银行。我能为您效劳吗Good after noon. This is Dan An Commercial Bank. What can I do for you?3)先锋电子。我是吴玛莉。Pion eer Electr oni

5、 cs. This is Mary Wu sp eak ing.(4) 喂。海外营业部。我是王大明。Hello. Overseas Sales Dep artme nt. Tami ng Wang sp eak ing.(5) 喂。这里是王公馆。Hello. This is the Wang reside nee.安。(6) 午安。我是王大明。Good after noon. Taming Wang sp eak ing.(7) 我是杨文凯，请讲。Wen kai Yang. Sp eak ing.问对方要找谁 说明通常对方都会主动说出要找谁，但万一对方说不清楚，或是你没听懂，想再确认 的时候，

6、可以用下面的话问清楚。请问找哪位？Who do you want to talk sp eak to?(2) 您找哪位？Who would you like to sp eak with?(3) 请问受话人的尊姓大名？The n ame of the person you are calli ng, p lease?(4) 你要打给哪位？Who are you calli ng?请教对方的大名 说明 接获老外打来的电话，应问清楚对方的身分，以便通报 相关的当事人或做进一步的处理.(I) 请问是哪位？Whos calli ng, p lease?请问您哪位？Whos sp eak ing, p

7、lease?(3) 请教大名好吗？May I have your n ame, p lease?(4) 请问大名好吗？May I ask your n ame?(5) 请教您的大名。Your n ame, p lease.请问您是哪位？May I ask whos calli ng, pl ease?请问您是谁？Who is this, p lease?(8) 请冋是谁？Who is that calli ng?(9) 请告诉我您是哪位？Who should I say is calli ng?(10) 您是哪一位？Who(m) am I sp eak ing to?(II) 要我通报您是哪位

8、吗？Could I tell him whos calli ng?(12) 请问您是何人？Whos that sp eak ing, p lease?(13) 请问是哪位打来的？Whos this calli ng, p lease?不明了对方所言时 说明 听不懂对方的话却硬撑下去，并非明智之举，不如坦 白请对方更简单明确的说明清楚。(1) 能说得明确一点吗Could you put that in more sp ecific terms?(2) 我无法确定你的意思Im not sure what you mean.(3) 很抱歉。我没听懂你的话。Im sorry. I could nt f

9、ollow you.(4) 你讲得太快了。我跟不上。Youre talk ing too fast. I cant kee p up.(5) 请你再多解释一下好吗？Will you explain a little bit more?(6) 你能说得简单一点吗？Could you put that more simply?(7) 恐怕我没听懂。能请你再说一遍吗？Im afraid I did nt un dersta nd that. Could you say that aga in, p lease?(8) 对不起，我没听到，请你再说一遍好吗？Excuse me, but I did nt

10、 hear that, would you mind rep eati ng it, p lease?(9) 抱歉，我没听懂，请您拼一下好吗？Sorry, but I did nt catch that, would you mind sp elli ng it, p lease?1各种附和、质疑、同意、否定的用语 说明 通话当中需借助各种或表附和，或 表惊讶，或表欣喜，或表婉惜，或表疑冋，或表否定的短语，以利谈话的顺利推 展。0 M1 h# 1表惊讶(1)真的呀？ Really?什么？ What?别开玩笑Youre kidd ing!2表欣喜Great!(1)好极了！太棒了！Fan tast

11、ic!棒极了！ Terrific!哇！ Wow!3表婉惜(1)真糟糕。Thats too bad. 真可惜！What a shame!,(3) 听到这样我很难过。Im sorry to hear that.W0 H!(4) 喔，原来如此.Oh, I see.!5表同意(1)没错。Right.正是。 Exactly.是的，一点也没错。Ill say.你说得对极了。You can say that aga in.6表不同意(1)好的。OK 我可不以为然。I dont thi nk so. 不成！ No way!不！ No.通话将毕时的结尾语 说明通话接近尾声，经常要来上几句客套话，以作为道别的前奏

12、曲。请灵活应用下列 各句，免得该收场时却不知如何下手。(1)(8)(9)谢谢你来电。 Tha nk you for calli ng. 感谢你打给我。It was kind of you to call me. 很高兴跟你谈话。让我们尽快聚聚。我该挂电话了。请随时再打电话给我。有空请再打电话来。 请代我问候珍妮。请一定要再来电话喔。Nice talk ing to you.Lets get together soon.Id better get off the phone.Call me aga in any time.Call aga in whe n youve got time. !My

13、 best wishes to Jane.PI ease do call aga in.(10) 我随时高兴接到你的电话。(11) 想聊的时候请随时来电。(12) 谢谢你回我电话，再见。(13)(14)1.12. IIm always glad to hear from you. Call aga in any time you feel like talki ng. Thanks for retur ning my call, good-bye. Lets kee p in touch, good-bye.让我们保持联络，再见。那么下周二见。See you n ext Tuesday, th

14、e n' m calling from a public phone, so I' ll call her again.' m not at home now, so I ' ll call her around three o' clock again.喔，得了吧！ Oh, come on! 事实上不然Not really.3. May I use your phone?4. Would you mind if I use your phone?5. How do I get an outside line?解析：*1. public phone是公用

15、电话，pay phone也是(投币式)公用电话；而公用 电话亭则是tele pho ne booth.*2.在外打公用电话就表示无法让对方回电，所以通 常会再告知下次联络时间或方式。*3.有时找不到公用电话，必要时需向商家 借用电话，或者在别人的公司借电话时可用以上几句。*4. outside line是 电话外 线”而extension为电话(内线)分机。1. I ' m sorry I have the wrong number.2. Is this 02-2718-5398?3. Sorry to have bothered you.4. I ' m sorry. I t

16、hink I must have dialed the wrong number.5. Could I check the number? Is it 2211-3344解析:1.区域号码是 area code2.电话号码的念法：02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成two-two 或 double two3、抱歉这么晚打来的说法：1.1 ' m sorry to call you so la对不起这么晚打电话来2. I hope I

17、didn ' t catch you at a ba抱歉这种时候找你。（含有希望没有打扰 到你的意思）3. I hope I didn' t wake you up soBe希望这么早没有吵到你。4. I ' m sorry to call you sole 对不起这么早打电话来。5. I ' m sorry to bother you at this ho很抱歉在这时打扰你。4、有急事时的表达方法：1. It ' s urge nt. Could I have her mobile phone numise 有急事，可不可以告诉我 她的手机号码？2.

18、Could you tell me where I can reach her?能不能告诉我在哪里可以找到她？3. This is an emerge ncy. I n eed to get in con tact with him right now.能不能告诉我 在哪里可以找到他。5、若对方不在的说法：'s nothing importa没什么重要事。's n oth ing urge nt. Tha nk you ,如 没什么要紧事，谢谢您，再见。 'll call her aga我会再打给她。'll call back late我稍后会再打来。1. It

19、2. It3. I4. I5. Please ask Miss Che n to call me back 请陈小姐给我回电话。6. Could you tell her to call Carol as soon as possible?能 不能请她尽快打电话给卡 洛？7. Ask her to call Carol at home after seve n, please 麻烦她在七点后打电话到卡洛 家。8. Can I leave a message?我可以留言吗？9. Please have her return my ca请她回电话给我。10. Could you ask him t

20、o to call me back?可以请他给我回电话吗？11. Please tell her Carol called.请告诉她卡洛找她。12. Let me call back later agai n. Tha nk you.我稍后再打电话来。谢谢你。13. Please tell him to phone 2233-4455.请他给 2233-4455 回电话.&电话答录机：1This is a record in g. I' hoimeDtiaw. PI ease leave a message after the bee p.Thank you.这是电话答录机。我

21、现在不在家，请在"哔"的一声之后开始留言。谢 谢！电话答录机是 tele phone an sweri ng mach ine）2This is Carol. Please give me a call whe n you are free. My number is 2244-668我 是卡洛。有空请回电话给我。我的号码是2244-6688.对电话答录机留话时与一般留言无异，说出以下重点即可：1. 来电者姓名2. 来电时间3. 来电目的4. 联络电话或方式7、订购商品及询问：未完待续打电话我是丹尼斯？史密斯。This is Dennis Smith. *_打电话时常用 T

22、his is.代替 My name is.。This is Dennis Smith sp eak ing.喂，是约翰吗？Hello, John? *常用于熟人之间。喂，请问是丹尼斯？ 史密斯先生吗？Is this Mr. Dennis Smith?请问是财务科吗？Is this the finance department?请问是吉姆？贝克医生的办公室忒万'Is this Dr. Jim Baker's office?我能借用一下您的电话吗？Do you mind if I use your phone? *这句话直译是 如果我用一下您的电话，您介意吗？”如果同意，回答是No

23、（不介意）。Do you mind if I use your pho ne?（我能借用一下您的电话吗 ？）No, p lease go ahead.（ 可以，请用吧。） 我想找佐藤先生。May I sp eak to Mr. Sato?May I sp eak with Mr. Sato?rd like to sp eak to Mr. Sato, p lease.Is Mr. Sato there, please?Mr. Sato, please. *这是最简单的说法。并不失礼，工作和日常生活中都可以用。Let me talk to Mr. Sato, pl ease. *这样说有点太直，

24、除了对熟人以外一般不用。马克在吗？_Is Mark there? *孩子们之间、朋友之间和比较熟悉的人之间比较随便的说法，工作中最好 不用。真对不起，这么晚了还给您打电话。rm sorry for calling you this late. *若在早晨的话把 late 换成 early 。我希望我没打扰您。I hope rm not disturbing you. *disturb打扰（休息和工作）”I hope rm not kee ping you.|但愿没吵醒您。I hope I did n't wake you up.I hope I did n't wake you

25、 up.（但愿没吵醒您。）No, you did n't.（没有，你没吵醒我。）我有急事要找巴尔先生。It is urge nt I talk to Mr. Barr now.I n eed to get in con tact with Mr. Barr right away. *get i n con tact with.I n eed to talk to Mr. Barr immediately.有关明天开会的事给您打电话。rm calli ng about tomorrow's meeti ng.我给您回电话。rm retur ning your call.rm ca

26、lli ng you back.接电话喂THello. *英语中接电话的人先说 “ Hello。”Hello.（喂!）Oh, hello. Is Mark there?（ 喂，马克在吗?） 对，我就是。Speaking. *对方要找的刚好是自己，就以这句我就是”回答。This is he. * 女性用 “ This is she。”This is Mr. Sato sp eak ing.（对，我是佐藤。）This is. *有点儿生硬的感觉。是我呀。It's me. *常用于像夫妻间关系非常亲密的场合。ABC商务学院。您有什么事 ？ABC Busi ness College, may

27、I help you? *公司等工作场所接电话时的一般对答方式。个人家庭接电话时只需说“ Hello。”Thank you for calli ng ABC Bus in ess College.Can I help you? |您是哪位？Who's call ing, pl ease?Who's sp eak ing, pl ease?Who is this, please?May I ask who's calli ng?Who should I say is call ing?特别”尤其”您想找哪位接电话？Who in p articular would you

28、like to talk to? *in p articular他一直在等您的电话。He's been expecting your call. * He's是 He has 的省略形式。 Expect 抱有希望地等待 ”您要找哪个铃木？Which Suzuki do you want to talk to?这儿有三位姓铃木的。There are three Suzukis here.您能过会儿再打吗？Would you mind call ing back later?Could you call back later? |请转103 ”Exte nsion 103, pl

29、ease. *exte nsion延长“，在这里表示 分机电话”。May I have exte nsion 103?Could I have exte nsion number 103?Please connect me with exte nsion 103.Would you tran sfer this call to exte nsio n 103?我给您接103分机。ril connect you to exte nsion 103.rm tran sferri ng your call to exte nsion 103.请稍等一下。Hold on, please. *hold

30、on 等待”。May I sp eak to Mr. Smith?（ 请找史密斯先生。） Hold on, pl ease.（ 请稍等。）One mome nt, pl ease.Just a mome nt, p lease.Hold the line, pl ease.Just a sec ond, pl ease.我让他接电话。I'll put him on. * put.on 让接电话”。I'll connect you.（把电话转接给你。）*connect 连接”。我把电话给您接过去。ril transfer your call. |I'll put you

31、through. |我把电话转给负责人。rII get your party for you. *party不是 聚会'而是指接电话的对象。Let me tran sfer this call for you.rm tran sferri ng your call to the person in charge.我把您的电话接到营业部去。rm tran sferri ng your call to the sales dep artme nt.是贝克打来的，请接1号线。IMr. P eck is on line one. |Mr. P eck for you. He's on

32、line one.Pick up line one. It's Mr. Peck.ABC公司米兰先生的电话。You have a call from Mr. Miller of ABC.There's a call from Mr. Miller of ABC.Mr. Miller of ABC is on the line.您要找的人来接电话了。Your party is on the line. *通过电话交换台的接线员时，接线员接通电话后常用的表达方式。Your party is on the line.（ 您要找的人来接电话了。）Thank you.（谢谢。）无法接电话

33、时 她正在接电话。Her line is busy now. *busy 表示 正在打电话 ”，而不是 忙”。Sorry, her line is busy now.（ 对不起，她正在打电话。）Alright. I'll try again later.（ 好的。那我过一会儿再打。）She's on ano ther line now.丨Ms. Kane is talki ng to someo ne else now.（ 凯恩先生正在打电话。 ） rm afraid she's on the other line now.对不起，她现在脱不开身。rm sorry, s

34、h e's tied up at the moment. *tied up忙得不能接电话”。对不起，她正在接待客人。rm sorry, she has company at this time. *co mpany除了公司”以外，还表示 朋友”、来客”。您等会儿行吗？Would you like to hold? *hold拿”、“握住”，即不挂电话等着”。Would you like to hold?（ 您等会儿行吗？）No, I' II call back later. Than ks.（不用了，过会儿我再打吧。谢谢。 ）|Would you like to stay on

35、 the line? |Can you hold the line, pl ease?Would you like to hold on? |Wanna hold?（能等会儿吗?） *只用于朋友或熟人，工作中不能使用。Wann a.是Do you want to的省略形式。表示 你想吗？、他现在不在座位上。He's away from his desk now.他在公司，但现在不在座位上。He's in but he's not at his desk right now.对不起，他出去了。rm sorry, he's not in right now. |Is

36、 John there, please?（ 请问约翰在吗？）I'm sorry, he's not in right now. （ M不起, 他出去T°）He's not in. |He's out now.He's not here no w.（ 他现在不在这儿。）He's out of the office right now. |他什么时候能回来？When is he coming back?When do you expect him back?What time do you thi nk he'll be back?

37、他大概10分钟后回来。He should be back in ten minutes. *in指的不是 以内”，而是“之后”，所以是“10分钟后”的意思。他应该下个星期来上班。He should be back in the office n ext week.他休假到下个星期。He's on vacatio n un til next week.他打电话来说病了。He called in sick today. *call in sick 他现在出差去了。IHe's out of town now. |他现在吃午饭去了。He's out to lunch now.

38、*out to lunch是习惯用语，打电话请病假”。惯用语， 午休”。他现在正在开会。He's in a meeti ng right now.他今天休息。He's off today. *只用off就可以表示 休息”留言、接受留言您能过会儿再打来吗？Could you call back later?Would you call aga in later?Would you mind call ing back later?请10分钟后再打。Please call me back in ten minutes. *in表示 从现在至U以后” “以后”如果要特别 强调在“时间

39、之内”的话，用within。表示在 某时间以后”用after。Would you call me back in ten minu tes, if you don't mind?（Would you call me back in ten minu tes if po ssible?（你能10分钟以后再打来吗 ？）你能不能10分钟以后再打来?）您要给他留言吗？May I take a message?May I take a message?（ 您要给他留言吗?） No, thank you.（ 不用了，谢谢。 ）Is there any message?Would you like

40、to leave a message?Shall I take a message?Could I take a message?Do you have any message?May I take a message?过会儿我再打。I'll try again later. |I'll call back later.r II call aga in in an hour.（个小时后我再打来。） 能留个口信吗？能给史密斯先生留个口信吗 ?）英式英语。Can I leave a message? |Can I leave Mr. Smith a message?（我给你打电话了

41、，可是占线。I called but your line was busy.I called but your line was en gaged. * 请告诉他林恩？凯恩给他打过电话。Would you tell him that Lynn Ka ne called?Please tell him to call Lynn Kane.（请让他给林恩？凯恩打电话。）请转告他让他给我回个电话。Please tell him to call me. |PI ease ask him to call me. |Please have him call me back.（ 请让他给我打电话。 ）他怎么

42、跟您联系呢？How can he get a hold of you? |How can he get in touch with you?How can he get in con tact with you?请告诉我您的电话号码。Your nu mber, pl ease? |Your number, please?（请告诉我您的电话号码。）My number is 1234-1234.（ 我的电话号码是 1234-1234。）What's your nu mber?May I have your nu mber?Could I have your nu mber?我的电话号码是1

43、234-1234。My number is 1234-1234.|请6点以前打1234-1234跟我联系。You can reach me at 1234- 1234 until six o'clock. *reach电话联系”。我再确认一下电话号码，1234-1234，对吗？你的号码是1234-1234，对吗？）Let me rep eat the nu mber. That's 1234-1234.The number is 1234-1234. Right?（好的，我转告他您来电话了。OK. I'll tell him that you called.I'

44、ll give him your message.（我将转告您的口信。）您的名字怎么拼？How do you sp ell your n ame? |Could you sp ell your n ame, p lease?Would you please spell your name?Could you spell that? （您能拼一下您的名字吗_?）您开会的时候史密斯先生给您来电话了。Mr. Smith called you duri ng the meeti ng.我让他给您回电话好了。ril have him call you back. |I'll tell him t

45、o call you back.I'll ask him to call you back.是不是让他给您回电话呀?1Shall I have him call you back?Shall I have him call you whe n he gets back?（他回来后，让他给您回电话吗?）Would you like him to call you back? |Want him to call you back? * 是 Do you want him to call you back? 的 口语缩略形式，比较 随便的说法。挂断电话 谢谢您打来电话。Thanks for

46、calli ng. * 在接到对方电话时，最后用该句结束电话以示礼貌。So, I'll see you tomorrow.（ 那，明天见。）Tha nks for calli ng.（ 谢谢您打来电话。）Thank you for your call. IWell, I have to get going.（那，我得挂电话了。）Thank you for your call.（ 谢谢您来电话。）请随时来电话。Please call aga in any time.是挂上电话”的固定说法。我得挂电话了。rd better get off the phone. *get off the p

47、hone我得挂电话了。I have to go now.I have to get going.我该挂电话了。I guess rd better get going. *guess 想” g“t going 挂上电话。 ”能跟您通上话，我非常高兴，再见。 INice talk ing to you. Bye.请挂电话吧。Please hangup the ph one. * 挂断电话 "用 hangup,而不能用 cut。PI ease put dow n the receiver.Would you please get off the phone?（您能挂上电话吗 ？）电话断了。

48、I was cut off.I was disconnected.我还没说完呢，她就把电话挂上了。She hung up on me. *hung 是 hang 的过去式。She hung up before I fini shed.电话不通。The phone went dead.谢谢你给我回电话。Thank you for retur ning my call.Thank you for call ing me back.丁错电话错的” 不对的” wrong number 乍错的电话您好像打错电话了。rm afraid you have the wrong nu mber. *wrong号码”rm afraid you have the wrong nu mber.（您可能打错电话了。）Oh, sorry for troubli ng you.（ 哦，对不起，打扰您了。）rm sorry, you've