丽星邮轮面试专业问题

1、丽星邮轮面试专业问题1. 问： Which position are you applying for? /Which position do you apply for? 你应聘哪个岗位？答：I apply for XX .我应聘XX岗位。2. 问： Do you know any knowledge about Starcruises? Could you tell something about Starcruises?你了解丽星邮轮集团吗？说说你对丽星邮轮的了解。答: Yes, I do. Starcruises is the firs t biggest cruise company

2、 in Asia. It includes Super StarVirgo, Super Star Gemini, Super Star Pisces, Super Star Libra, Super StarAquarius.是的，我了解丽星邮轮。它是亚洲第一大邮轮公司，旗下有处女星号，双子星号，双鱼 星号，天秤星号，宝瓶星号。3. 问： Why do you want to work in Starcruises? For what reason you want to join Starcruises? How many years do you pla n to work in Sta

3、rcruises?为什么你想来丽星工作？为了实现什么目标你想加入丽星邮轮？你打算在丽星邮轮工 作多长时间？答: Because I want to look for a more challenge job. I plan to work for Starcruises for XX years.我想来丽星邮轮工作是因为我想挑战一下自己。我打算在丽星邮轮集团工作XX年。4. 问： Have you told you pare nts that you want to work for Starcruises? What their idea? Do they agree/disagree wi

4、th you?你有没有告诉你的父母你打算在丽星邮轮工作？他们有什么意见？他们赞同你么？答: Yes, I have told them. They agree with me.我已经告诉我的父母打算在丽星邮轮工作。他们没有意见。他们很支持我。5. 问：If you parents do not allow/object you to work on ship/for Starcruises, what will do? 如果你的父母不同意/反对你在船上/丽星邮轮上工作，你会怎么办？答: I will try my best to persuade them to agree with me.我

5、会尽我的最大努力说服他们同意我上船/到丽星邮轮工作。6. I、可： Do you have any work experienee? What your working experienee background? Can you describe your work ing experie nee?你有过工作经验吗？你有哪些工作经验？能否描述一下呢？答: Yes, I have. I had worked in XX Hotel/Company. My working experienee isXX.我有工作经验。我曾在XX酒店/公司工作。我的工作经历是XX7. 问： What the po

6、sition your held? What your duty?/ Can you state your responsibilities?你的职位是什么？你的职责是什么？答：My position held is XX. The duty is XXs.我的职位是XX。我的职责是 XX。8. 问：Why do you want to apply for this job?你为什么想申请这份工作？答: Because I felt working on starcruises is a good thing.因为我觉得能在丽星邮轮上工作是一件美好的事情。9. 问： Do you like y

7、our previous/present job? Why did you quit your previous job? Is that full time job or part time job?你喜欢以前/现在的工作么？你为什么辞职？是全职工作还是兼职工作？答: I like/d on like my prese nt job. Because it expirati on of a con tract. It a full time job.你喜欢 / 不喜欢我现在的工作。因为合同期满了。是全职工作。10. 问： How about your salary? How much can

8、 you get a month? 你的薪资待遇是多少？你的月薪是多少？ 答： Just so so. Its about XX RMB a month. 一般般。月薪大概 XX RMB。问： How much salary do you expect? 你期望的薪水是多少？答：My expect salary is 3000 4000RMB per mon th.我期望的薪水是 3000 4000 元 / 月。11. 问： How many hours you should work per day? How many days you should work per week? 你每天工作

9、多少时间？你每周工作多少天？答： I work 10 hours per day. And I work for 7 days per week. 我每天工作 10 个小时。我每周工作 7 天。12. 问： Do you think it is dangerous to work in ship? Why? 你认为在船上工作危险么？为什么？答： No, I don tthink so. Because I think you will make sure to keep our safe. 不，我不这样认为。因为我相信你们会确保我们的安全。13. 问： If the guest complai

10、ns to you, what do you do? 如果客人向你抱怨，你会怎么做？答： If the guest complains to me, I will smiling with the guest. 如果顾客向我抱怨，我会以笑脸相迎。14. 问： Do you think smiling is very important when you are working? Why? 你认为工作的时候微笑重要么？为什么？答： I think smiling is very important when I am working. Because it can make the guests

11、 happy. 我认为工作的时候微笑很重要。因为这会让客人心情愉悦。15. 问： What do you think is the important thing in this job? 你认为这份工作最重要的是什么？答： I think the import thing in this job is must take patience and smiling. 我认为这份工作最重要的是耐心和微笑。16. 问： Is this the first time you take interview? Why are you so nervous? 这是你第一次面试么？你为什么这么紧张？答： Y

12、es, it is./No, it isntmy first time to take interview. I m nervous is that I really hope to be selected by Starcruises./I m not nervous.这是 /不是我第一次面试。我紧张是因为我真的希望被丽星邮轮选上。/我不紧张。17. 问： If you cannot be recruited by Starcruises this time, what will you do? 如果你这次没有被丽星邮轮录用，你会怎么样？答： If I really don tmeet th

13、e requirement of recruiting, I will try my best next time. 如果这次真的没有达到录用的要求，我会下次继续努力。18. 问： Why do you apply for XX position? Do you have any information about this position? 你为什么来应聘 XX岗位，你了解这个岗位吗？答： Because I think I can do it well. I have some information about this position. Its responsibility inc

14、lude XX.因为我认为我能做好。我了解这个岗位。这个岗位的职责包括XX。19. 问： How long you have to work on the ship for one contract? 你在船上工作一个合同期是多少时间？答： I think it s 8-10 months.我想是八到十个月。20. 问： Can you work on ship? Can you work overtime? Can you work for a long time standing? 你能轮班吗？可以加班吗？长时间站着工作可以吗？ 答： Yes, I can. 是的，我可以。21. 问： A

15、re have you confident to take this job? Do you have confidence to work onboard? 你有信心做好这份工作么？有信心在船工作好吗？ 答： Yes, I am./ Yes, I do. 是的，我有信心做好这份工作。我有信心在船上工作好。22. 问： How much is five plus seven? 5 加 7 等于几？ 答： Its twelve.5加 7 等于 12。23. 问： How much is ten minus five? 10 减 5 等于几？ 答： It s five.10 减 5 等于 5。24

16、. 问： How much is six times three? 6 乘以 3 等于多少？ 答： It s eighteen.6 乘以 3 等于 18。25. 问： How much is twelve divided by four? 12 除以 4 等于几？ 答： It s three.12 除以 4 等于 3 。26. 问： Do you have any question? Do you want to know more about us? 你有问题要问我们么？还想向我们了解更多信息么？ 答： No, I don t./ Yes, I do. So I wish you may g

17、ive me a chance. 我没有问题要问了，谢谢！27. 问： Why should Starcruises offer you this position? 为什么丽星邮轮要向你提供这一职位？ 答： Because I will do my best for Starcruises. 因为我很努力，并且我有这个能力。28. 问： Did you start to work after you graduated from school? 你是从学校毕业后开始工作的吗？29. 答： Yes, I did. 是的。30. 问： As a saleman in the clothes sh

18、op, how many clothes can you sell one day? 在服装店里做销售员，你一天能卖多少件衣服？ 答： Its from 10-50.从 10 件到 50 件不等。31. 问： Do you think you are a good seller? 你认为你是一个好的导购员吗？ 答： Yes, I do. I like to communicate with the guests and try my best to help them find the right clothes. 是的。我喜欢和顾客聊天，尽我所能的帮助他们找到合适的衣服。32. 问： How

19、 many tables are there in your restaurant? 你们餐厅里有多少张桌子？ 答： Totally 34 tables. 一共有 34 张桌子。33. 问： How to set the table? What do you set on the tray? 怎么样摆台？在托盘上会摆放哪些东西？答：First wash your han ds, and to hold tray in left hand, place the table ware with right hand. Set the plate from the master seat, with

20、 the clockwise direction, set the plate 1cm away from the edge of the table, and make the same distance between the plates. Set the chopsticks rack and chopsticks, set the soup bowls and spoon, set the glass and cups, set the public tableware, set the toothpicks, set the ashtrays and matches, set th

21、e vase in the end.首先， 清洗双手， 然后左手拿起托盘， 右手拿住餐具。 按照顺时针方向从主位开始摆台， 距离餐桌边缘 1cm 的地方摆放盘子， 保持盘子与盘子之间有相等的距离。 摆放筷子架和 筷子，摆放汤碗和汤勺，摆放水杯和茶杯，摆放公共餐具，摆放牙签，摆放烟灰缸和火柴，最后摆放花瓶。34. 问：Have you recommend any dishes to the guests?你有没有向客人推荐过什么菜？ 答： Yes, I often recommend the daily specialty to the guest.有的，我经常向客人推荐我们的特色菜。35. 问

22、： Could you recommend me the specialty in your restautant?你能向我推荐一下你们餐厅的特色菜吗？答: Sure, our daily specialty is Sliced Beef in Hot Chili oil. It is very tender and a bit spicy.当然可以，我们今天的特色菜是灯影牛肉，口感十分嫩爽并且有些辣。36. 问： How many rooms in the hotel you worked?你工作的酒店里有多少个房间？答: Totally 50 rooms in my hotel.在我工作的

23、酒店一共有50个房间。37. 问： How many rooms do you need to clean everyday? How long does it take to clean one room?你每天需要清洁多少房间？清洁一个房间需要多长时间？答: 10-15 rooms everyday. It will take 25-30 minu tes to clea n one room.38. 问：If Im the guest, I have 800 RMB, the chip is 25 RMB each, how many chips do you need to give

24、to the guest?假如我是客人，我有800元，我换筹码，每个筹码25元，你需要给我多少个筹码？答：Of course I should give you 32 chips.当然我需要给你 32 个筹码。39. 问：How to clean the room ？ Step by step?请一步一步告诉我你清洗房间的步骤？答：1.Change used glass and cup, bed sheet, and bed linen.换掉用过的杯子，床单,被单和 枕套。2. Check bathroom to collect used guest supplies and cha nge

25、and add supplies检查浴室清理已用过的用品，跟换和添加用品。3. Clear the garbage.清理垃圾。4. Clean toilet and wash basin, add to iletries.冲洗厕所和洗漱盆，添加洗漱用品。5. Do the va cuum.吸尘。40. 问： What kind of things do you need to prepare before you clean the room?你清洗房间前需要准备什么？答：Towels, slippers, water , toothpaste ,toothbrush, shampoo ,ga

26、rbage bag, bed linen.浴巾，拖鞋E,水，牙刷，牙膏，垃圾袋，布草等。41. 问： What are the tools of cleaning the toilet?清扫厕所需要哪些用具答: Brush and cleansing fluid.刷子和清洁液42. 问： How many towels or brushes in the trolley ？ 工作车上放多少毛巾和刷子答: Due to quantity of the rooms be clearn.需要由清洁的房间的数量来定。43. 问：What kind of material is your floor?你

27、的酒店木板是什么材质？答: Composite board.复合地板材质。44问： 20. How do you cleanwax the wood floor? 怎样给木质地板打蜡？ 答： Coating the wax on the towels then mop on the floor. 把蜡涂在地板，后用毛巾擦。44. 问： If you find there is a whole in the carpet or the carpet is spoiled, what will you do? 如果地板上有个洞或破损，该怎么处理？ 答： Report to repairman.报告

28、给修理工。45. 问： If the lights or taps don wtork, what will you do? 如果灯或水龙头坏了，该怎么处理？ 答： Report to repairman. 报告给修理工。46. 问： Did you clean the same rooms or change rooms every day? 你是每天清扫相同的房间还是每天都换房间？ 答： No, I clean the same room every day. 不是，我每天清扫相同的房间。47. 问： Is there mini-bar in the room? 你酒店房间里有没有迷你吧？

29、 答： Yes, there is. 是的，有的。48. 问： What do you put in it? Who fill up the mini-bar? 你在迷你吧里放些什么？谁来填补它？ 答 : I put coke, sprite, cup noodles, chocolate, chips. Housekeeping attendant will fill up the mini-bar. 我会放可乐，雪碧，杯面，巧克力，薯片。客房服务员会来填补它。49. 问： How do you check for the mini-bar? 你是怎么检查迷你吧的？ 答 : Inform Housekeeping Attendant to check the room before the guest check out. 在客人离开前通知客房人员去检查房间。50. 问： What sthe standard of cleaning the rooms? 你清扫房间的标准是什么？ 答： Ensure every room has no garba