(完整版)外贸英文邮件范文(免费版)

1、外贸业务全套英文邮件第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yo

2、urs faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure o

3、ur business. We look forward to hearing from you soon.Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After stud

4、ying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in yo

5、ur quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12

6、, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorabl

7、y. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keen

8、er price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quo

9、ted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 2

10、0, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In o

11、rder to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing de

12、tails of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We a

13、re sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will beexpire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sep

14、t.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincer

15、ely通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by

16、 fax when the order has been executed.Sincerely回复客户投诉的信函范文客户投诉我们的同事工作效率和理解能力低下：Michael:I appreciate if u get involve with Jane ， she is not following po's instructions and get back to us in the same subject with difference. Last week was Vet certificates ， then Bill of ladings explanations ， now

17、 is packaging when we are attaching all e-mail's for you and her reference which is been discussed to be use on 3 months. We want to continue and trust in oiur relationship but it's issues which has to be stop.I will appreciate if you come back to us with a determination for the future.Thank

18、s，第一次草拟的回复如下（没发给客人）：1 Re. the balance of packagingIt s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email ， we meant to ship these packaging in 3 months， and when we talked about 1 month ， we meant to receive your order for these packaging in 1

19、 month ， but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time. We will also improve and take care in future communication. Thank you.2 Re. The communication efficiencyWe review the emails of these days. For the email back and forth ， we thin

20、k the most important reason is because we do not know well about your company internal organization and each person s work scope， so sometimes we do not address the right person to clarify our questions， and the message we received from different people is not consistent. We got this problem when we

21、 got back to you for Vet and BL.Pls advise your company internal organization s function ， and we can contact the right person in future communication. Thank you.Apology again for any inconvenience. We will take care and improve our communication in future.修改以后，最终发给客人的版本：1 Re. the balance of packagi

22、ngSori for inconsistent info we provided and confuse you.When we advised 3 months in the early email ， we meant to ship these packaging in 3 months， and when we talked about 1 month ， we meant to receive your order for these packaging in 1 month ， but the ship date can be Nov or later.Pls advise if

23、you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future. Thank you.2 Re: The communication efficiencyWe did notice it take too many back and forth communication on B/L & Vet ， it sounds to me that our people don t know well about your inter

24、nal organization ， we address question to improper people which come back inaccurate info and bring confusion to us ， this create lots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency ， could you pls advise who we should

25、 address for below area;1. PO placement，PI (We notice both Mislay and Angela place Pos.)2. Any question related to PO3. logistic & Customs clearance， including import permit ， Shipping document / VetDocument， etc.4. New product development5. Packaging & artwork approval6. Production sample a

26、pproval7. Accounting (We suppose we should contact Michael Reid ， pls double cfm) Again，apology for inconvenience. We will improve communication efficiency in future.? 外贸函电范文汇总外贸函电书写基本原则1、 Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。例如：We have received with many thanks your letter of 20 May, and we take the pl

27、easure of sendingyou our latest catalog. We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalogenclosed, which you requested in your letter of 20 May.2、 Consideration 体谅写信时要处处从对方的角度去考虑有什么需求，而不是

28、从自身出发，语气上更尊重对方。例如：“ You earn 2 percent discount when you pay cash. We will send you the brochure next month.”就比 “ We allow 2 percent discount for cash payment. We won't be able to send you thebrochure this month. ” 要好。3、 Completeness 完整一封商业信函应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄出含糊不清的信件。4、 Clarity 清楚意思表

29、达明确，要注意：（一）避免用词错误：例如： As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly directservices.此处 bimonthly 有歧义：可以是twice a month 或者 once two month. 故读信者就迷惑了，可以改写为：1 .We have two direct sailings every month from Hong Kong to San Francisco.2 .We have semimonthly direct sailing from

30、 Hong Kong to San Francisco.3 .We have a direct sailing from Hong Kong to San Francisco.（二）注意词语所放的位置：例如：1. We shall be able to supply 10 cases of the item only.2. We shall be able to supply 10 cases only of the item.前者则有两种商品以上的含义。（三）注意句子的结构：例如：1 .We sent you 5 samples yesterday of the goods which yo

31、u requested in your letter of May 20by air.2 .We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.五、 Conciseness 简洁（一）避免废话连篇：例如：1 .We wish to acknowledge receipt of your letter. 可改为：We appreciate your letter.2 .Enclosed herewith please find two copies of. 可改为 : W

32、e enclose two copies of.（二）避免不必要的重复：（三）短句、单词的运用：Enclosed herewith>enclosed at this time>nowdue to the fact that>becausea draft in the amount of $1000>a draft for $1000六、Concreteness 具体七、Correctness 正确外贸函电：约定约定AppointmentsDear Mr. / Ms.,Mr. John Green, our General Manager, will be in Pari

33、s from June 2 to 7 and would like tocome and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.Yours faithfully约定尊敬的先生/小姐，我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2:00点拜访您。请告知这个时间

34、对您是否方便。如不方便，请建议具体时间。您诚挚的外贸英语函电范文外贸函电Foreign Economic Relations & Trade Committee of What CityAddress:地址略Tel:电话号码Fax:传真号码 To: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating InvestmentsFax: +41-1-249 31 33Total pages of this fax: 2Dear Ms Jaana Pekkala,We understand fro

35、m The Swiss Business Guide for China that your organization is helpingSwiss firms in seeking opportunities of investing in China and business cooperating withChinese partners. To establish business relations with your organization and attract Swiss companies' investment here in What, We write to

36、 introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign EconomicRelations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.Our committee provides advice and assis

37、tance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad. We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms. Our Committee can

38、provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active pr

39、omotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction. Also, we are setting up a tannery zone in Tong'erpu, the largest leather

40、clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms in What is highly

41、 appreciated and will be pass on to anyone who have approached us with interest in similar project. You are also invited to our city for investigation and business tour.Should you have any questions, please fell free to contact us.Thank you for your attention and looking forward to your prompt reply

42、.Sincerely yours,Qiming DiCommercial AssistantFor Foreign Economic Relations & Trade Committee of What City外贸英语函电范文:邀请与答复外贸函电: 邀请与答复Invitation and ReplyDear Mr. / Ms,We should like to invite your Corporation to attend the 2000 International Fair which willbe held from August 29 to September 4 at

43、 the above address. Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully尊敬的先生/小姐，在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的2000 国际商品交易会，关于交易会的详情我们一周内将寄给你。希望不久能收到你的来信，并能来参加。您诚挚的肯定答复Dear Mr. / Ms,Thank you for your lett

44、er of June 28 inviting our corporation to participate in the 2000International Fair. We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr. Li will be in your city from July 2 to 7 to make specific arrangements and would verymuch appreciate y

45、our assistance.Yours faithfully尊敬的先生/小姐，感谢六月二十八日来信邀请我们公司参加2000 国际商品交易会。我们乐于参加并计划展示我们前几年生产的电子设备。李先生将于七月二日至七日去你市做具体安排，非常感谢你的协助。你诚挚的否定的答复Dear Mr. / Ms,Thank you very much for your invitation to attend the 2000 International Fair. As we are going to open a repair shop in your city at that time, we are s

46、orry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully尊敬的先生/小姐，非常感谢您邀请我们参加2000 国际商品交易会。由于我们将于同一时间到你市新开一家维修店，非常抱歉我们不能前去。希望以后在某些场合见到您。您诚挚的外贸函电: 祝贺信Congratulation letter 1Dear Mr. / Ms,On the occasion of the 35th anniversary of your National Day, please accep

47、t our heartiest congratulations. May the trade connections between our countries continue to develop with each passing day!Yours faithfully尊敬的先生/小姐，值此国庆三十五周年之际，请接受我们最真诚的祝贺。愿我们两国之间的贸易联系持续发展。你诚挚的Congratulation letter 2Dear Mr. MinisterAllow me to convey my congratulations on your promotion to Minister

48、 of Trade. I am delighted that many years service you have given to your country should have been recognized and appreciated.We wish you success in your new post and look forward to closer cooperation with you in the development of trade between our two countries.Sincerely尊敬的部长先生，请允许我向您升任贸易部长表示祝贺。多年

49、来你对国家的贡献被认可，欣赏，我非常高兴。我们祝愿您在新的职位取得成功，期待我们两国在贸易发展上进一步合作。诚挚的回信Dear Mr. / Ms,Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Sincerely尊敬的先生/小姐，感谢你来信对我的任命表达

50、的祝贺。我也感谢您对我的工作给予的支持，并期望未来能有更好的合作。诚挚的外贸函电: 咨询ConsultationDear Mr. / Ms,We are much concerned that your sales in recent months have fallen considerably. At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during

51、this period has been upwards.It is possible that you are facing difficulties of which we are not aware. If so, we wouldlike to know what we can do to help. We, therefore, look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sale

52、s to their former level.Yours faithfully咨询尊敬的先生/小姐：我们非常关心你方销售近几个月大幅度下降。开始我们以为是市场疲软，但仔细研究问题，我们发现过去这段时间贸易的总趋势是上升的。有可能你方面临我方还不知道的困难，如是这样，我方想知道是否能帮助什么。我们期望收到关于问题的详细报告，及建议我们怎样帮助才能把销售恢复到原来的水平。您诚挚的建立与发展关系函电们从我驻巴基斯坦使馆商务参赞处得悉贵公司的名称和地址，现借此机会与你方通信，意在建立友好业务关系。我们是一家国营公司，专门经营台布出口业务。我们能接受顾客的来样定货，来样中可具体需要产品的花样图案，规格

53、及包装装潢的要求。为使你方对我各类台布有大致的了解，我们另航寄最新的目录供参考。如果你方对产品有兴趣，请尽快通知我方。一俟收到你方具体询盘，即寄送报价单和样本。盼早复。SPECIMEN： INTRODUCING BUSINESS OPERATIONDear Sirs,RE:TABLECLOTHWe have your name and adress from the Commercial Office of Chinese Embassy inPakistan.We take this opportunity to write to you with a view to set up frie

54、nd business relations with you.We are a state-owned company dealing specially with the export of tablecloth.We are in a position to accept orders according to the customer's spmples.In the customer's spmples,request about the assorted pattern,specification and package of the needed goods can

55、 be indicated particularly.In order to give you a gengral idea of various kinds of the table-cloth we are handling,we are airmailing you under separate cover our latest catalogue for your reference.Please let us know immediately if you are interested in our products.We will send you our price list a

56、nd sample to you as soon as we receive your specific inquiry.Looking forward to your early reply,we are.Yours faithfully范文 2 求建立直接贸易关系寻求建立贸易关系我们和 交往多年,承他向我们推荐了贵公司。目前，我们专门从事地区的贸易,但尚未与贵公司有贸易交往。由于我们对推销感兴趣，故特致函，以求能早日与贵方建立直接的贸易关系。我们期待贵方能寄来你们有兴趣出售的各种（货物）的详细说明和外销价格。我们将愉快地调查我方市场可能销售的情况。另一方面，若贵公司愿从我方购买产品，承蒙关

57、照，请将你们感兴趣的货物逐项列表，一并寄来，以便视我方供货能力，向贵公司提供一切所需的资料。盼早日赐复。范文 3 接受推荐客户同意建立业务关系谢谢贵公司5 月 7 日来函，非常感谢向你推荐了我们。承作为 的出口商，你愿意与我们建直接贸易关系，这恰巧与我们的愿望一致。我们非常愉快地答复你对所需要的资料。所附上的商品样车，将会给你提供一套完整的各种货物的详细说明和出售价格。目前，我们对混纺人造纤维感兴趣，如蒙贵公司寄来商品目录、样车以及有关需要的资料，便于我们 熟悉贵公司的供货用料和质量情况，将不胜感激。我们保证，如果贵公司货物的质量及价格均具有竞争性，我方将大量订货。欣然等候贵方通知。范文 4 恢复业务往来恢复业务往来回顾去年贵我双方业务往来的记录，我们发现已很久未获贵公司的订单了。想来贵公司仍在经营我公司的商品，请告知最近贵方推销打算和意图为感。如果你们对我公司在订货方面有什么意见或建议，请予提出，以便我们慎重研究。你们必定乐于得悉我们的产品在工艺和包装方面都已做出了一系列的改进，现特邮寄若干贵公司过去订货的新型式样品。当你们收到后，将会发现这些新型式很符合贵方要求，并将导致贵我之间友好业务联系的恢复和发展。希望得到你们积极的响应。范文 5 介绍商检业务介绍商品检验情况我们很高兴在此信中向贵方介绍我国商品检验方面的情况