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1、会计学1UMyduties第1页/共24页traffic policefirefighter a. careful b. useful c. dutiful 尽职的尽职的第2页/共24页Learning aims: Understand your duties and responsibilities. Use English to express yourself in workplace.第3页/共24页DutiesHe serves food and drinks to customers.He prepares food, using various cooking methods,

2、i.e., boiling, roasting and baking.He receives cash from customers.He greets visitors and directs them to approriate persons.a.b.c.d.cashierreceptionistwaitercook服务,侍候准备接收迎接,问候指挥,引导第4页/共24页salesmanmechanicDuties the car the carsellrepair/fix第5页/共24页 A. I Beg Your Pardon Mike is on his first day to w

3、ork. What happens to him? He was late for work today. He cant follow what the woman says. He has difficulty in doing his tasks. I beg your pardon? Now, wait a second. Would you like me to repeat.? Id only request you to speak a bit slowly.第6页/共24页Sarah: So, Ill give you a rundown of the duties of th

4、e job. Your main responsibilities will be to ensure that the reports are finished each week, make any adjustments that need to be made, and then distribute them to each department via e-mails. Is that clear so far?Mike: I beg your pardon, but what should I do before distributing the reports?Sarah: C

5、ollect the reports and make necessary adjustments.Mike: Collect the reports and make necessary adjustments. I got it.Sarah: Okay, heres the employee manual. Make sure you read it.Mike: Now, wait a second. How should I distribute the reports, in hard copy or by e-mail?Sarah: I said via e-mail, you di

6、dnt hear me or what?Mike: Via e-mail. Good. I got it. Thanks.Sarah: Would you like me to repeat trequest he whole thing?Mike: No, thank you. Id only you to speak a bit slowly. 缺少,缺乏缺少,缺乏第7页/共24页rundown n. 描述,解释duty n. 职责duties of the job 工作职责responsibility n. 职责,责任Phrasesmain responsibilities 主要职责en

7、sure v. 确保adjustment n. 调整make adjustments 作出调整distribute v. 分发distribute. to. 将.分发给.via prep. 经由so far 到目前为止necessary a. 必需的employee n. 雇员manual n. 使用手册employee manual 员工手册make sure 确保wait a second 稍等一下hard copy 硬拷贝repeat v. 重复request v. 请求request sb. to do. 请求某人做.speak a bit slowly 说慢一点第8页/共24页Ask

8、ing for ClarificationI beg your pardon, but I dont quite understand.What did you say?Please say again.Are you able to give an example of that point?Could you say that again, please?What?第9页/共24页Polite/FormalNeutralLeast Polite/ InformalI beg your pardon, but I dont quite understand.Could you say tha

9、t again, please?Please say again.What did you say?Are you able to give an example of that point?What?第10页/共24页Your supervisor has assigned a task to you. But you dont understand her well.Supervisor: So, Ill give you a rundown of the duties of the job. Your main responsibilities will be to You: Super

10、visor:You: .I beg your pardon?I got it. Thanks.第11页/共24页DutiesHe serves food and drinks to customers.He prepares food, using various cooking methods, i.e., boiling, roasting and baking.He receives cash from customers.He greets visitors and directs them to approriate persons.a.b.c.d.cashierreceptioni

11、stwaitercook第12页/共24页Your supervisor has assigned a task to you. But you dont understand her well.Supervisor: So, Ill give you a rundown of the duties of the job. Your main responsibilities will be to You: Supervisor:You: .I beg your pardon?I got it. Thanks.第13页/共24页as soon as possible. 5. cooked fo

12、od to the right temperature.leave wash heat report dry WashleaveDryReportHeat第14页/共24页eg: I should I should not Leave customers waiting.Always welcome customers with a smile.Ask my workmates to serve them.Stop serving food to other customers to greet them.always welcome customers with a smile. ask m

13、y workmates to serve them.leave customers waiting.stop serving food to other customers to greet them.第15页/共24页restaurantfoodservicepriceenvironment第16页/共24页1. (Ex.1) Suppose you are a waiter at a restaurant. A customer walks in but youre busy serving food to other customers.Language points1) be busy

14、 doing: 忙于做忙于做.设想下你是一家餐厅的服务员。一位顾客走进来,而你正忙着给别的客人上菜。设想下你是一家餐厅的服务员。一位顾客走进来,而你正忙着给别的客人上菜。 be busy with .eg: We are busy preparing for the exam these days.2. (Title) Excerpt from a waiter training manual.1) excerpt from: . 的摘录的摘录/节选节选2) a waiter training manual: 服务员培训手册服务员培训手册服务员培训手册节选。服务员培训手册节选。第17页/共24

15、页3. (P1,L1-2) When approaching the table, be sure to have your pen ready, book open, and pad ready.Language points1) be sure to do.: 务必要做务必要做.走向餐桌的时候,一定要准备好笔,菜单和记录板。走向餐桌的时候,一定要准备好笔,菜单和记录板。 2) have . ready:把把.准备好准备好eg: Be sure to attend the meeting.4. (P1,L4-5) After answering all the questions, if t

16、here are any, ask if you can take heir order.如果有问题的话,先回答问题,然后再询问是否可以为他们点餐。如果有问题的话,先回答问题,然后再询问是否可以为他们点餐。eg: Youd better have your ID card ready before you check-in.第18页/共24页5. (P2,L1-2) When taking the order, be sure to gather all information from each guest.Language points1) gather information: 收集信息

17、收集信息为客人点餐的时候,一定要一字不漏地记下每个客人的要求。为客人点餐的时候,一定要一字不漏地记下每个客人的要求。 2) When,while,if,unless等连词引导的状语从句中,若主语与主句主语相等连词引导的状语从句中,若主语与主句主语相 同,可将从句中的主语省略,并将其后的动词变成现在分词。同,可将从句中的主语省略,并将其后的动词变成现在分词。eg: The bees are busy gathering honey from the flowers.eg: When you arrive, please give me a call.When arriving, please g

18、ive me a call.第19页/共24页6. (P2,L2-3) If possible, you should take the order from women and children first, and then the men.Language points1) if possible: 如果可能的话如果可能的话 (完整形式是完整形式是if it is possible)如果可能的话,你应该先请女士和孩子点餐,然后再请男士点餐。如果可能的话,你应该先请女士和孩子点餐,然后再请男士点餐。 2) take the order:点餐点餐eg: Bring some friends,

19、 if possible.7. (P3,L1) Position numbers must identify customers.座位号必须与顾客对应。座位号必须与顾客对应。take ones order:为某人提供点餐服务为某人提供点餐服务position number: 座位号座位号第20页/共24页8. (P3,L1-2) Position #1 is the seat closest to the first person to your left.Language points1) close to: 靠近靠近(表示具体意义表示具体意义)1号位是最靠近你左手边的第一位客人。号位是最靠

20、近你左手边的第一位客人。 closely:仔细地,密切地仔细地,密切地(表示抽象意义表示抽象意义)eg: The hotel is close to the railway station.9. (P3,L2-3) Moving in a clockwise direction, continue taking the orders.按照顺时针方向逐个点菜。按照顺时针方向逐个点菜。 eg: They are working closely with the government. 1) in a clockwise direction: 按顺时针方向按顺时针方向 2) continue doin

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