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1、 3.2. Memorandums & Other Office Daily RoutinesOffice Daily RoutinesmemorandumMeeting minutesActivity schedulesNotices&postersIntroduction letterscertificatesNotes & billsUsed for internal communication Used for immediate communication 3.2.1 MemorandumsmemoCommunicate informationExplain

2、new proceduresAnnouncementMake requestsConfirm resultsOffer advice Memorandum To: All Staff / Section Heads / Winfield Johnson From: Mike Print,Sales Manager/David Smith, Administrative Officer Date: May 12, 2005 Subject: Planning of Work Schedules July-December Instructions for New Safes Add New Ma

3、chines and Operators - - 3.2.1 Memorandums Memorandum To: Mr. Blacks From: Mike print,Sales Manager Date: July 16, 2005 Subject: Statistics on Total Sales in May The statistics on total sales in May that you asked for are attached. These figures are for the last month. If you want to know the sales

4、details of each department, you can contact me directly. Please give me a copy of the report you prepare from these statistics before 20 July. 3.2.1 Memorandums (SAMPLE 1) Memorandum To: All Staff From: Mike print, Personnel Manager Date: July 10, 2003 Subject: Staff Discount Employees are entitled

5、to a 12% discount on books at any of our branches. To obtain a discount, simply present your discount card so that your staff number is keyed in with each purchase. You may collect your employee discount card at my office. 3.2.1 Memorandums (SAMPLE 2) 3.2.1 Memorandums (exercise 1) Suppose you work

6、for a company which produces washing machines. You are filing orders of the goods from clients and find that the price in the spring catalogue ($123.67plus tax and shipping) is different from that in the department records ($132.67 plus tax and shipping). Write a short memo to Mr.Jury Antonio ,the s

7、ales manager: Tell him what you have found; Ask which is the correct price; Ask for a prompt reply; Write 30-40 words in your memo. Memorandum To: Mr. Jury Antonio, Sales Manager From: Eileen Date: March 10, 2006 Subject: Confirm The Correct Price of Goods I am filing orders of the washing machines

8、from clients . I found that the price in the spring catalogue is $123.67(plus tax and shipping), but the price in the department records is $132.67(plus tax and shipping).So I want to know which is the correct price for the clients. Please give me your reply as soon as possible so that I can finish

9、the orders. Thank you! 3.2.1 Memorandums (exercise 1 ) 3.2.1 Memorandums (exercise 2 ) 人力资源部经理写了一份备忘录给他的部门主管,大人力资源部经理写了一份备忘录给他的部门主管,大致内容如下:他需求的公司员工上一年度缺勤情况的统计致内容如下:他需求的公司员工上一年度缺勤情况的统计数据提供应他,请就此份统计数据于数据提供应他,请就此份统计数据于2月月8日前提交相关的日前提交相关的报告,如有任何问题可以直接同我联络。报告,如有任何问题可以直接同我联络。 Memorandum To: Miss Lily From:

10、 Sonia Louis, Human Resources Manager Date: Feb 1st, 2006 Subject: Statistics on Staff Absenteeism The statistics on staff absenteeism of last year ,which you asked for are attached. Please forward me a copy of the report you prepare from these statistics before Feb 8 . If you would like to discuss

11、with me , you can contact me directly. 3.2.1 Memorandums (exercise 2 )w MEMORANDUMwTo: MarywFrom: EileenwDate: wSubject: Regarding Arrangement of Mr. Douglas Visitingw wMr. Douglas, president of Goldsmith Company is coming to visit our electronic component factories. Please make certain of his exact

12、 arrival date, therefore you can reserve a hotel room for him. In the meantime, make out a visiting timetable, please.3.2.1 Memorandums (exercise 3) (Printed Material)3.2.2 Minutes: the record of a meeting or a dialoguefactualbriefDevoid of editorial opinion and commentsMinutes of a Monthly Meeting

13、of Board of Directors(Formal) Time: March5,2004, 2:30 p.m. Place: Meeting Room, fifth floor, International Trade Building Participants: All the directors Absent with regrets: Chairman: Chairman of the board, Mr. Louis Minutes keeper: Lily 1.- 2.- 3.- ElementscontentMinutes of a Monthly Meeting of Bo

14、ard of Directors(Agenda) Time: March5,2004, 2:30 p.m. Place: Meeting Room, fifth floor, International Trade Building Participants: All the directors Absent with regrets: Chairman: Chairman of the board, Mr. Louis Minutes keeper: Lily Agenda: 1.- 2.- 3.- 1.- - - 2.- - ElementscontentMinutes of a Mont

15、hly Meeting of Board of Directors(Formal) Time: March5,2004, 2:30 p.m. Place: Meeting Room, fifth floor, International Trade Building Participants: All the directors Absent with regrets: Chairman: Chairman of the board, Mr. Louis Minutes keeper: Lily The chief items at the meeting: After the meeting

16、 was declared open, Mr.Louis,chairman of the board, made a report on the work and total sales of the company at this season, which was followed by a heated discussion. All the directors agreed to hold a press conference for the company next month. The meeting suggested inviting experts from Canada t

17、o give a training course to all the employees of the company. The meeting adjourned at 6:00p.m. Elementscontent Do exercises (1) :Some meetings need an _The secretary keeps the _A _ voted in favor of increasing holiday allowances.How many people are going to _the meeting?A meeting needs a _to held t

18、he meeting.Before the main meeting we had a short _ meeting.At 12:00 we decided to _ for lunch.Let me know what the _ of the meeting is. Do exercises (1):wEvery meeting needs an agendawThe secretary keeps the minutes.wA majority voted in favor of increasing holiday allowances.wHow many people are go

19、ing to attend the meeting?wA meeting needs a chairperson to held the meeting.wBefore the main meeting we had a short preliminary meeting.wAt 9:00 we decided to adjourn for lunch.wLet me know what the outcome of the meeting is. 3.2.1 Minutes (exercise 2 ) 4月月3日上午日上午9:00,福建麦克投资在公司会议室召开部门经理周例会福建麦克投资在公司

20、会议室召开部门经理周例会,会议由总会议由总经理主持,会议记录经理主持,会议记录 :LILY. 会上,总经理对上周的任务作了总结。会上,总经理对上周的任务作了总结。 各部门经理发言:各部门经理发言: 人力资源部经理:人力资源部经理: 人力资源部将于本周安排对市场部员工进展客户效力的培训。人力资源部将于本周安排对市场部员工进展客户效力的培训。 财务部经理:财务部经理: 财务部经理汇报了上月收支情况:财务部经理汇报了上月收支情况: 收入收入100万元,支出万元,支出30万元万元. 市场部经理:市场部经理: 商品买卖会将于商品买卖会将于4月月10日在广州举行,希望各部门支持。日在广州举行,希望各部门支

21、持。 会议于会议于10:00终了。终了。 Minutes of a weekly Meeting of Section Heads Time: April 3,2005, 9:00 a.m. Place: The Meeting Room of The Company Participants: General Manager, All the section heads Absent with regrets: Chairman: General Manager Minutes keeper: Lily At first, general manager summarized the wor

22、k of last week. Each section head said: The human resources department : The human resources department will arrange customer service training to the employees of the marketing department. The financial department: The financial manager reported receipts of ¥1000,000 , expenditures of ¥500,000 last

23、month. The marketing department: The trade fair will open on April 10 in Guangzhou . He wished that all the departments would support it. The meeting adjourned at 10:00 a.m. 3.2.1 Minutes (exercise 3- Printed Material )Minutes of a Monthly Meeting of Board of Directors Time: March5,2004, 2:30 p.m. P

24、lace: Meeting Room, fifth floor, International Trade Building Participants: All the members of international marketing team Absent with regrets: Chairman: The director of international marketing department Minutes keeper: Lily 3.2.1 Minutes (exercise 3- Printed Material ) After the meeting was decla

25、red open, The director of international marketing department made a brief report on declining by 25% of Hall Gold share of the Asian instant coffee market, and ask all to analysis the problem and give suggestion on how to improve the market share. There are several reasons for this problem: 1. 2. 3.

26、 4. The members give suggestions on how to improve the market share: 1. 2. 3. 4. 5. 6. 7. The meeting adjourned at 6:00p.m. 3.2.4 Notices:ReadableLegibleSuccinctDefinite title3.2.4 Notices: (sample 1)BUSINESS MEETING ANNOUNCEMENT Our company will hold its monthly business meeting next Monday,Novembe

27、r 26,at 7 p.m. in Singapore. Company president Howard Dorman will first introduce some new company officials. They will introduce their responsibilities briefly. Marsha Wilson, company sales manager, will discuss our newest product. The company expects to start selling this item in about 6 months. T

28、he meeting will last about two hours. Clients can meet with company officials for a short time after the meeting. Administrative Department November 10, 2005 3.2.4 Notices: (sample 2) ANNOUNCING THE NEW PERSONNEL MANAGER Miss Chen Li is appointed as the Personnel Manager of our company, effective Ma

29、rch 1 , 2002. This announcement is made with great pleasure and satisfaction. Wang Ping CEO Feb 10, 2002 3.2.4 Notices: (exercise 1 ) Write a notice of Zhang Zhi Ping as the Financial Manager of our company, effective May 4, 2006. General manager Li Gang announced. 3.2.4 Notices: (exercise 1) ANNOUN

30、CING THE NEW PERSONNEL MANAGER Zhang Zhi Ping is appointed as the Financial Manager of our company, effective May 4 , 2006. This announcement is made with great pleasure and satisfaction. Wang Ping General Manager May2 , 2006 Notices: exercise 2 公司要在下周四下午两点在公司会公司要在下周四下午两点在公司会议室召开会议。目的是讨论明年每个部议室召开会议。

31、目的是讨论明年每个部门的预算,要求每个部门经理预备好相门的预算,要求每个部门经理预备好相关的资料准时参与。关的资料准时参与。 他是某公司总经理办公室的秘书,他是某公司总经理办公室的秘书,总经理让他就上述事宜写一个通知。总经理让他就上述事宜写一个通知。 Notices: exercise 2 (keys) Announcement of the Meeting We will hold the meeting at 2:00 P.M. in the afternoon of next Thursday in our meeting room. The purpose of the meeting

32、 is to discuss the budget of each department in the next year. Each section head must prepare well some concerning materials for the meeting and attend on time. The General Office May 2 , 2007 3.2.4 posters: ReadableLegibleSuccinctDefinite titleFonts SizeAttractive picturesVery few words3.2.4 poster

33、s: (exercise 1)篮球友谊赛海报: 由我院学生会文体部主办的,闽江学院校队和我院院队将于2006年9月25日星期六下午4时在水泥球场举行篮球友谊赛。热烈欢迎大家出席观看。 发布日期:2006年9月21日 POSTERFriendly Basketball Match Under the auspices of the Recreational and Physical Culture Department of the Students Union of the College, a friendly basketball match will be held between Mi

34、n Jiang Institute Team and ours on the cement basketball court on Saturday, Sept.25,2006 at 4:00 p.m. the Recreational and Physical Culture Department of the Students Union Tuesday,Sept.213.2.5 Certificates:wIdentity Certificate;wResume Certificate;wCertificate of Leaving OfficewDoctors Certificate;

35、w Notarial Certificate;3.2.5 Certificates: Certificate of _ / _ CertificateTo Whom It May Concern,(Dear Sir/Madam), This is to certify that_ Sincerely yours, _Mar.3,20063.2.5 Certificates: (exercise 1)李英小姐在我司市场部任市场代表三年,但因个人缘由要求离任。她离任后,要求公司为其出具有关证明,证明其在我司任务的岗位,时间以及我们对她的任务感到称心。时间:2006年3月5日3.2.5 Certif

36、icates: (exercise 1) Certificate of Leaving Office This is to certify that Miss Li Ying has been a marketing executive of marketing department of our company for the past three years and has been working to our complete satisfaction. She is now leaving our company of her own accord. Any enquiries re

37、garding her will be answered by. Yours faithfully John Smith General Manager _company Mar.5,20063.2.5 Certificates: (exercise 2) 他要出国留学了,要翻译本人以下的毕业文他要出国留学了,要翻译本人以下的毕业文凭。凭。 毕业文凭毕业文凭 学生,性别,福建省福州市人,学生,性别,福建省福州市人,年月日出生,年月日出生,2006年年9月至月至2021年年7月月在本校运用外语系商务英语专业三年学习期满,在本校运用外语系商务英语专业三年学习期满,学完教学方案规定的全部课程,考试成

38、果合格,学完教学方案规定的全部课程,考试成果合格,准予毕业。准予毕业。 福州职业福州职业技术学院技术学院 文凭登记号码:文凭登记号码:9011008 院长孙芳院长孙芳仲仲 签发日期:签发日期:2021年年7月月15日日3.2.5 Certificates: (exercise 2) DIPLOMA Wang Xing-hua, female, born on Nov.23,1986, native of Fuzhou, Fujian, was an undergraduate student majoring in Business English in Applied Foreign Language Department of Fuzhou Polytechnic during September,2006 to July,2021. She has completed all the prescribed three year under graduate courses, passed all the examinations and is entitled to be a graduate of Fuzhou Polytechnic. Sun Fang-zhong No.9011008 P

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