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1、叮叮小文库空乘常用英语乘客与飞机工作人员 international passenger 国际旅客 domestic passenger 国内旅客 connecting passenger 转机旅客 transit passenger 过境旅客 stand-by 候补旅客 no-show 误机者 unaccompanied passenger 无人陪伴儿童 handicapped passenger 残疾旅客 departing passenger 出港旅客 arriving passenger 进港旅客 flight crew 机组人员 captain 机长 pilot 飞行员 copilo

2、t 副驾驶员 flight engineer 飞行机械师 stewardess/cabin attendant/air hostess 女乘务员 /空中小姐 steward 男乘务员 purser/chief attendant 乘务长 chief purser 主任乘务长air crew 空勤人员 ground crew 地勤人员 ground service staff 地面服务人员 navigtor 领航员Main Facilities in the Airport 机场主要设备aerodrome/airport 飞机场 alternate airfield备用机场control tow

3、er 管制塔台 hangar 机库 fuel farm 油库 emergency service 急救站 localizer 航向信标台/定位信标 weather office 气象站 runway 跑道 taxiway 滑行道 parking bay 停车位置 maintenance area 维修区terminal departure building 机场大厦 /候机楼 international departure building国际航班出港大厦seeing-off deck 送客台domestic departure lobby 国内线出港候机厅 coffee shop 咖啡室sp

4、ecial waiting room特别休息室quarantine 检疫Customs 海关 emigration control出境检查snack bar快餐部 automatic door 自动出入门 arrival lounge至 U达大厅departure lounge 离港大厅 transit lounge 过站大厅 telephone/telegram/fax room电话 / 电报 / 传真间stand-by ticket counter 补票处flight in FORM ation board 航班显示板 check-in counter 办理登机手续柜台 transfer

5、correspondence中转柜台carousel旋转行李传送带 public address 广播室 dispatch office 签派室 police office机场公安局(警察局) boby temperature scanner体温检测仪medical centre 医疗中心escalator 自动扶梯elevator (升降式)电梯moving/automatic walkway 自动步道air bridge 登机廊桥airport fire service 机场消防队catering department配餐供应部门duty-free shop 免税商店 airtel/air

6、port hotel 机场宾馆 VIP room 贵宾室 main lobby 主厅 freight building/cargo centre 货运大厦 /货运中心 security centre 保安中心 imports shop 进口商品店entrance 入口passenger route 旅客通道boarding gate No.18 第 18 号登机桥bosrding gate besides No.16 第 16 号以外登机桥 in FORM ation counter/office 问询处 lavatory 卫生间international arrival building国际

7、航班至 U达大厦taxi stand 出租汽车站demestic connection counter国内线联运柜台exit 出口hotel and limousine service 旅馆及机场交通服务处 limousine stand 机场交通车站waiting room 休息室 exchange and tax payment 兑换及付税 Customs personnel 海关人员Customs inspection counter海关检查柜台baggage claim area 行李认领区 immigration control入境检查plant quarantine 植物检疫 an

8、imal quarantine 动物检疫 connection counter 联运柜台 arrival lobby入境旅客休息室security counter 安检柜台 security check station安全检查站A passenger doesn “t take the seat assigned him.) S:Excuse me, sir.May I see your boarding pass? P1:According to my seat number.I think maybe I ought to be seated in the middle of the ca

9、bin.But since I got up this morning ,I “ve got a slight headache ,and my stomach feels a little upset.So I want to take a seat near the lavatory.Would it be possible for me to sit here?S:l appreciate your problem.But you should be seated in the assigned seat, in order to ensure proper weight and bal

10、ance for the aircraft when it takes off.Would you please go back to your assigned seat for the time being?After it takes off you may return to this seat.p1:OK , I see.p2:Excuse me , Miss.Do you mind if I ask you a question? S:Go ahead.P2:The man over there is a friend of mine .I wonder if I could si

11、t next to him.S:Well.Let me try to talk with the girl beside him to change the seat with you.Follow me , please.May I trouble you , Miss?The man over there woule like to sit together with the passenger here.Would you be kind enough to chenge to another seat?P3:OK , no problem.S:Thank you , Miss.p2:T

12、hanks a lot.S:You “ re *.1、Would you like to read these news papers or magazines?您想看这些报纸或杂志吗 ?2、Would you like anything to drink first?您想先喝点什么?3、Here is today “ s menu . what would you like to have?这是今天的菜单,你想吃些什么?4、Thank you for waiting sir . Here you are . Anything more?谢谢,让您久等了。这是您的饭和咖啡,还要点什么?5、Ho

13、w about the sweet?甜食要不要?6、May I clear up your table now?现在可以收拾您的桌子吗?7、Are you going to study there or just for sight seeing?你是去学习还是只去旅游?8、The flight has been delayed because of bad weather . 由于天气恶劣,航班已经延误。9、We can “ t take off because the airport is closed due to poor visibility.由于低能见度,机场关闭,我们不能起飞。1

14、0、Our plane is bumping hard . please keep your seat belt fastened。我们的飞机颠簸得厉害,请系好安全带。Before Take-Off起飞前1. Morning , madam (Sir) . * board!早上好,女士(先生)。欢迎登机!2. May I introduce myself , I “ “ m, the chief purser ofthis flight.请允许自我介绍。我叫 ,本次航班的乘主任务长。3. Morning , sir. * aboard. Business class or economy? 早

15、上好,先生。欢迎登机。坐公务还是经济舱?4. Follow me, please. Your seat is in the middle of the cabin. 请跟我来,您的座位在客舱中部。5. An aisle seat on the left sideHere you are , sir.是左边靠走廊座位 这是您的座位。6. I' m afraid you are in the wrong seat. 20C is just two rows behind on the other aisle.恐怕您坐错位子了,20C正好在那边走廊的后二排。7. Excuse me for

16、a second, I' ll check.请稍等一下,我查查看。8. The plane is about to take off. Please don “ “ t walk about in the cabin.飞机马上要起飞了,请不要在客舱内走动。9. You know the weather in Hongkong is not so good. It has been delayed.你知道香港的天气不太好,飞机延误了。10. Air China Flight CA937 leaves at 0730 in the morning.中国国际航空公司 CA937航班,上午7:

17、 30起飞。11. Flight No. 926 , leaving Tokyo at 1740 , flies nonstop back to Beijing.CA926航班17: 40离开东京直飞回北京。12. You ' re flying economy class. Is that right?您是坐经济舱,对吗?Emergency Situation紧急情况1. Fasten your seat belts immediately. The plane will makean emergency landing because of the sudden breakdown

18、 ofan engine.(本人希望这句话永远不要从 CC 口里说出来) 马上系好安全带。由于飞机发动机出现故障,将做紧急迫降2. Don “ t panic!不要惊慌。3. Our captain has confidence to land safely. All the crew members of this flight are welltrained for this kind of situation. So please obey instructions from us.我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练,请听从我们的指挥。4. Take

19、 out the life vest under your seat and put it on!从座椅下拿出救生衣,穿上它!5. Don “ “ t inflate the life vest in the cabin and as soon as you leave the aircraft , inflate it bypulling down the red tab.请不要在客舱内将救生衣充气!一离开飞机立即拉下小红头充气。6. Put the mask over your face!戴上氧气面罩!7. Bend your head between your knees!把你的头弯下来

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